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CUSTOMER FEEDBACK QUESTIONNAIREWe n eed your suggesti ons and comme ntsAccessibility of our Website Excellent Very good good fair poor very poor Disappo in ti ngYour mai n in formatio n area of i nterest产品范围1 产品范围2 产品范围3 产品 范围4Adequacy of the information provided Excellent Very good good fair poor very poor Disappo in ti ngHelpfulness of the information provided Excellent Very good good fair poor very poor Disappo in ti ngAbout our productsHow frequent do you purchase products from Total? Daily weekly monthly neverTotal products that you purchase mostfreque ntly (Hold dow n con trol to select more tha n one product) * Jewellery packag ing Jewellery display Watch packaging humidor gift box othersPlace where you purchase Total products most freque ntly *Nameof outlet where you purchase Total products most freque ntlyRange of Tota ls products Excellent Very good good fair poor very poor Disappo in ti ngQuality of Total Products Excellent Very good good fair poor very poor Disappo in ti ngPric ing of Tota ls products very Expensive Expensive SomewhatExpensive fair Somewhat inexpensive in expe nsive very in expe nsiveBased on your last experie nee with Total products, would you purchase products aga in from Total? Yes No MaybeAbout our servicesHow quickly we an swer the pho ne Excellent Very good good fair poor very poor Disappo in ti ngHow we an swer the phone Excellent Very good good fair poor very poor Disappo in ti ngThe accuracy and hon esty of the in formati on we supply you with Excellent Very good good fair poor very poor Disappo in ti ngHow you find our customer services Excellent Very good good fair poor very poor Disappo in ti ngOur reliabilityto call you back whenwe say wewill Excellent Very good good fair poor very poor Disappo in ti ngThe level of service that you receive from our service stati ons Excellent Very good good fair poor very poor Disappo in ti ngHelpful ness of our service stati on staff Excellent Very good good fair poor very poor Disappo in ti ngOur ability to meet your orders/requireme nts Excellent Very good good fair poor very poor Disappo in ti ngTimeliness of our deliveries Excellent Very good good fair poor very poor Disappo in ti ngOur compla int han dli ng system Excellent Very good good fair poor very poor Disappo in ti ngCon diti on of our service stati ons Excellent Very good good fair poor very poor Disappo in ti ngCon diti on of our service stati on equipme nt Excellent Very good good fair poor very poor Disappo in ti ngBase on your last experienee with our services, would you purchase products/servicesagain fromTotal? Yes No MaybePlease share with us any other in formatio n would you like to help us serve you betterComme nts/Suggesti ons :Complai nt :Complime nt :YOU COMPANY NAME:SIGNATURE:DATE: