旅游服务实用英语unit 16

1.Wang Lan,a tour leader with his tour group,is at the airport.Mr.Black,a local guide of an English Travel Agency,is introducing flight information.Mr.Black:Here we are at the airport.Would you please wait for a moment?Im going to get the boarding passes and luggage claim cards!Wang Lan:Certainly.Mr.Black:Thank you for waiting.Well take Flight 357.It departs at 12 30 and arrives in New York at 20 30.We are all in the economy class.Here are your tickets,boarding passes and luggage claim cards.Please check them.Unit 16 Outbound Travel Part 1 Situational Dialogues Wang Lan:Thank you.Mr.Black:You should distribute the tickets and boarding passes to our guests.And ask them to keep them carefully.Wang Lan:All right.(Everyone gets his ticket,boarding pass and luggage claim card.)Mr.Black:Now,lets go through the security check.Its over there.Please follow me.Wang Lan:OK.Lets go.Mr.Black:Here we are.Please get your plane tickets,visa and boarding cards ready.Let us stand in line and wait to go through.2.Mr.Wang is going through the security check.Officer:Sir,please put your handbag onto the x-ray scanner.Mr.Wang:Oh,sure.Officer:Now step through this arch.(The arch makes a high-pitched sound.)Please step over here,Sir.Mr.Wang:Did I do something wrong?Is everything OK?Officer:Dont worry.Are you carrying anything metallic on you?Mr.Wang:Oh,yes!My keys.Officer:Please put them into this plastic container and step again through the arch.Mr.Wang:OK.Officer:Thats right.Youre OK now.Dont forget your handbag and keys there,Sir.Mr.Wang:I wont.Thank you very much.Useful Patterns 1.Well take Flight 357.It departs at 12 30 and arrives in New York at 20 30.We are all in the economy class.我们将乘坐357次航班，这班飞机将在12 30起飞，20 30到达纽约。我们都搭乘经济舱。2.You should distribute the tickets and boarding passes to our guests.And ask them to keep them carefully.你应该把票和登机牌分发给客人，并告诉他们要妥善保管。3.Sir,please put your handbag onto the x-ray scanner.先生，请把您的提包放在雷射检测仪上。4.Are you carrying anything metallic on you?你随身带着金属的东西吗？5.Please put them into this plastic container and step again through the arch.请把它们放进塑料容器并再次通过拱门。Part II Tourism and Travel Go Diving in the Gulf of Thailand If you have done it before,you are already addicted.If you havent,then it is remarkably easy.Whatever:Koh Samui is your gateway to the best diving sites in the Gulf of Thailand.Imagine being weightless,suspended in a world of color and light.As in a dream you can fly anywhere,exploring a rainbow-hued garden.The ocean here is a fantasy land,and the wonderful thing is,that anyone can enter it.Not a strong swimmer?You dont have to be.Scared of sharks and other sea monsters?They will be more afraid of you.Dont want to be shown up as a land lubber?Were all like that.Professional diving instructors have to go through rigorous training before they can qualify,and part of that includes putting people at their ease.So,ready to take the plunge?Most of the diving schools on Samui will offer an introductory course which involves a swimming pool dive.This usually has an amazing effect on anyone who has any doubts,because the very act of strapping on the equipment and disappearing under the surface of even a hotel pool gives little confidence.After that you are ready to begin exploring,and the sheer drivability of Samui is what brings so many people here.The calm waters with their gradual depths just off the beaches are almost designed for beginners.Further out,at other island and rocky outcrops,there are other diving sites perfect for the novice and the experienced diver.Apart from Samui,Koh Pha-Ngan and the Ang Thong National Marine Park Archipelago offer great snorkeling sights.Many are easily accessible on a day-trip:the overnighters will include land accommodation,as few boats from Samui have sleeper facilities.Koh Pha-Ngan is developing as a tourist resort and now offers some attractive beachfront accommodation.It takes just 45 minutes to reach the island by boat from Samui,and once you are there the easiest way to travel from beach to beach is by water taxi:the rocky interior of the island is hard on walkers.Off the beaches you will find coral reefs,but the nearby smaller islands do have clearer waters with better reefs.Koh Mah is generally rated as the best,and its about 45 minutes from Pha-Ngan:a nicely sloping reef here,with caves and crevices forming homes for snappers and sweet lips makes this a very pretty dive.Koh Tae Nok and Koh Tae Nai are also recommended.economy class 经济舱distribute v.分发security check 安检group visa 集体签证backpack n.背包high-pitched adj.高声的metallic adj.金属的plastic adj.塑料的container n.容器addict v.使沉溺，上瘾gateway n.门户Words&Expressions 单词和表达 suspend v.悬挂，延缓rainbow-hued adj.七彩的monster n.怪物lubber n.傻大个instructor n.教师，讲师rigorous adj.严格的，严厉的plunge v.跳入，投入introductory adj.介绍性的strap v.捆住spurt v.喷射，冲刺sheer adj.纯粹的gradual adj.逐渐的，逐步的outcrop n.露出地面的部分novice n.新手snorkel v.戴潜水通气管潜泳accessible adj.易接近的，可达到的interior adj.内部的crevice n.裂缝Notes 1.If you have done it before,you are already addicted.If you havent,then it is remarkably easy.Whatever:Koh Samui is your gateway to the best diving sites in the Gulf of Thailand.如果你以前做过，那你肯定已经迷上了。如果没做过，它也特别容易。不管怎样：Koh Samui是进入泰国海湾最佳潜水地的门户。2.Not a strong swimmer?You dont have to be.Scared of sharks and other sea monsters?They will be more afraid of you.Dont want to be shown up as a land lubber?Were all like that.不太会游泳？没关系。害怕鲨鱼或其他海怪？可能它们更怕你呢。不想以臃肿的姿态出现？我们都一样。3.Koh Pha-Ngan is developing as a tourist resort and now offers some attractive beachfront accommodation.帕岸岛逐渐成为旅游胜地，现在还提供了一些临海住房。The Pyramids Constructed 4,000 years ago,the three great pyramids at Giza in the Egyptian desert,remain the most colossal buildings.The pyramids were built by Egyptians under the orders of the Egyptian leader,whose title was Pharaoh.There was a sequence of Pharaohs culminating around 2615 B.C.Among those Pharaohs,Pharaoh Cheops,also known as Khu Fu,built the biggest pyramid,the Great Pyramid.The Great Pyramid is 770 feet on one side and 481 feet tall.How ancient builders managed to build these massive structures has never been fully answered.Part III Introduction of Scenic Spots However,one thing is certain:there was some engineering genius involved.For example,when youre putting the block right at the top,how are you going to lug a block of stone of several tons 480 feet up on a structure?How are you going to do it without leaving scratches on all the rest of the structure?And how many people does it take to drag a block weighing several tons 480 feet up into the sky?Approximately,2.3 million blocks of stone were cut,transported and assembled to build the Great Pyramid.The Pharaohs set out to build magnificent tombs for themselves,but in the end they created monuments to human potential.There is a universal message in the pyramids.The pyramids belong not only to Egypt,but also to the world.That is why we can all identify the pyramids as an early monument of human greatness.pyramid金字塔Egyptian埃及的colossal庞大的Pharaoh法老，暴君sequence次序，一连串culminate到达顶点massive厚重的，大块的genius天才lug拖，拉scratch划痕drag拖，拽approximately大概地identify识别，确定Part V Tips for Tour Guides 导游服务集体协作共事的基础导游服务集体协作共事的基础 在导游服务过程中，全陪、地陪和领队三者之间可能会遇到问题，出现矛盾和分歧，但是，都必须以全面执行旅游企业之间、企业与导游之间签订的合同为原则，因为旅游协议书中的各项活动内容是全陪、地陪和领队应共同努力完成的任务，是他们协作共事的基础。三者之间应是分工协作的关系，建立良好关系的前提是平等互利，互守信用，向旅游团提供优质服务。