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例题解析：Youarethemanagerofacompany.Thecompanywillprovidetrafficallowancetostaff.Writealettertoallstaff:ExplainingthecompanystrafficallowanceplanTellingwhoarethequalifiedapplicantsInformingstaffhowtogetit.,范文1：DearStaff,Ourcompanyplanstoprovidetrafficallowancetostaff.Thosewhousepublictraffictogettoworkcanget200yuaneveryyeartocoveryourtrafficcost.Toapplytothetrafficallowance,pleasecometomyofficebeforetheendofMarch.Sincerelyyours,JackieChen,范文2：DearStaff,OurcompanyhaspassedatrafficallowanceplanstartingfromthisApril.Staffwhodonttakethecompanyshuttlebusescangetamonthlyallowanceof100yuan.QualifiedapplicantsshouldgetacertificatefromyourdepartmentheadsfirstandthencollectyourallowanceattheFinancialOfficeby25thofeverymonth.Sincerelyyours,JetLee,Practice1YouarethemanagerofatelephonecompanyandhavebeeninformedthatLiMing,aprogrammerofthesoftwaredevelopmentdepartmenthasbeendiagnosedwithcancerwhichisnotcoveredbyhismedicalinsurance.Writealettertoallstaff:TellingthemwhattheproblemisCallingforhelpanddonationInformingstaffhowtodonatetheirmoney.,DearStaff,Iamsorrytotellyouthatoneofthecolleagues,LiMing,hasbeendiagnosedwithcancerwhichisunfortunatelynotcoveredbyhismedicalinsurance.Itisobligatoryforustogivehimspiritualandfinancialsupportatthismoment.Thosewillingtoofferhelppleasecontactthefinancialofficebytheendofthemonth.Thankyou!Sincerelyyours,TomHanks,便签（Note）的格式便签一般直接用收信人的名字，省略“Dear”等称呼，结尾处也不用结束语，直接签名。例题解析:Youarethemanagerofatoycompanyandrecentlyyoureceivedaletterfromaregularcustomercomplainingthepoorqualityofthetoycarsheordered.WriteanotetoTomZhao,thedirectoroftheproductiondepartment:SayingwhotheclientisTellinghimwhattheproblemtheclienthaswiththetoycarsSuggestingwhatshouldbedone.,范文1April6thTomZhao,Imwritingtoyouconcerning/inregardtoacomplaintIrecentlygotfromaregularcustomerPennyLee,whosaidthatmanyofthetoycarssheorderedarrivedwithbrokenpartsandincompletepackages.Pleasecheckwhathasgonewrongandbringtheordercatalogtoseemeat4:00tomorrowafternooninmyoffice.TomCruise,Practice1Youwouldliketogotoaseminaronsuccessfulsalesrelationshipmanagement.Writeanotetoyourlinemanager(MrJasonWhite):RequestingtimeoffworktogotottheseminarSayingwhentheseminarisheldExplainingwhyyouwanttogo.,March3rdDearMrWhite,Inordertofurtherimproveourcustomerserviceanddevelopnewsaleschannels,IwouldliketoattendaseminaraboutsuccessfulsalesrelationshipmanagementatBeijingUniversityonMarch7th.Couldyoutellmeifitispossibletotaketimeoffworktoattendtheseminar?Iamsorryforanyinconveniencebroughtbymyabsence.Thankyou.SteveJobs,备忘录（Memo)的格式（BEC写作主要考查体裁）商务便函一般由以下几个部分组成：a.Memo：Memo是Memorandum缩写，因此也可以用Memorandum，此外还有InternalMemorandum和InterofficeMemorandum，其意思都是一样的。b.To：这一标题后面应写收信人的姓名与职衔，姓名前可以用尊称或不用，如：To：Mr.JohnSmith，SalesManagerc.From：这一标题后应写发信人的姓名与职衔：职衔可根据需要决定写或不写，但姓名前不要用尊称。,d.Date：日期的写法同书信里日期写法的要求完全一样，不要用数字来表示月份。e.Subject：这一标题后是写事由的，即用一个或几个词汇简单概括便函的内容，以便查阅。事由必须简洁明了，不要用完整的句子，如：ChangesinTravelAdvanceFormPromotionofStaffVacationScheduleParticipationinTrainingProgrammesf.Message,To:AllStaffFrom:BillGatesDate:7December2002Subject:StaffRewardTheprofitsofourcompanythismonthwentup10%comparedwiththesameperiodlastyear,duetoyourhardworkandlongworkinghours.Iwouldliketothankyouforyourlongdevotedservice.AtriptoHawaiihasbeenarrangednextmonthasaprize.Enjoyit!,留言条（message）留言条也是信函的一种，用于人员间，部门间传递消息，由以下五部分组成：日期、称呼、正文、结束语、签名。需要注意的是，可以采取全部居左的齐头式；也可以采取缩进式，即日期居右，正文采取首行缩进五格的形式，署名居右。,例题解析Youarethetrainingmanagerofacompanyandhavebeenaskedtoorganizeatrainingcourseonpresentationskills.Writeamessagetoallstaff:ExplainingwhythecourseisnecessaryGivingthetimetableofthecourseTellingstaffhowtoapplyforthecourse.,范文：March9thDearStaff,Sincewehavemanypresentationstocustomersinourwork,thetrainingdepartmentisgoingtoprovideacourseonpresentationskillsstartingfromnextFriday.Thecourseconsistsoffourlecturesandisarrangedat7:00-9:00p.m.oneveryFriday.PleasesignupforthecourseatRoom401byMarch15th.Sincerelyyours,电子邮件（Email）（BEC写作主要考查体裁）由于BEC考题中已给出电子邮件的收件人和主题，所以考生只需要写称呼、正文和结束语，签名也可免去。,例文Youarethesalesmanagerofacompanyandyouaregoingtobookthecompanyscarservice.Writeanotetothecoordinatorofthecompanyscarservice:ExplainingthereasonforbookingcarserviceTellinghimwhenyouneedthecarGivingthemeetingplaceandyourcontactnumber.,March20thDearSir,ImwritingtobookcarservicetopickupanimportantclientatBeijingAirport.Idliketousethecarat3:00p.m.onMarch23rd.Pleasemeetmeatthefrontgateofourcompanyattheappointedtime.Foryourconvenience,mycontactnumberis070-4575-7338.StevenHawkinManager,MarketingDept.,例文2Youareamanagerinatravelagency.Youhavejustbeeninformedthatsomestaffoftenchatonlineduringworktime.Writealettertoallstaff:SayingwhattheproblemisDescribingtheeffectonworkefficiencySuggestingsolutiontothesituation.,DearStaff,Ihavenoticedthatsomestaffoftenchatonlineduringofficehoursandneglecttheirwork.Suchirresponsiblebehaviourhasaffectedtheworkefficiencyanddisturbedotherstaff.Therefore,Ihopestaffcangetmorededicatedtotheirworkandchatonlineduringleisuretime.Thankyou!Sincerelyyours,BillGates,例文YouareamanagerofacompanyandyouwanttocancelthetechnicalmeetingwithyourteamscheduledonnextTuesday.Writealettertoyourteam:ExplainingthereasonforcancellationSuggestinganothermeetingtimeSayinghowtheyshouldprepareforthemeeting.Write40-50words.,DearStaff,Sincethemeetingroomhasbeenreservedbyanotherteamforemergencyuse,thetechnicalmeetingscheduledonnextTuesdayhasbeenpostponedtonextThursdaywiththesametimeandplace.Pleasegetyourprojectdocumentsreadyandthegroupleadersareexpectedtogiveapresentationontheirworkprogress.Yourssincerely,JayZhou,
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