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,Six Sigma的理解,第1 部 6sigma的槪念,第 2 部 SDI的 6sigma,6,6,6,6,6,6,6,6,(CP),6,6,GE,6,1,6sigma,6,(Dr.Harry,6,),6s,(Working Smarter),spec,1/2,+,6s,-,6s,-,3s,+,3s,61987,6(,),.,.,-,MikelJ.Harry,Ph.D.,1.6,:,(100,3.4,),2.6,:6,3.6,:6,4.6,:,6,/,Six Sigma,6,6,6,.,PPM,63.4,5233,46,210,366,807,2308,537,(1.5,),6,5,Process,4,QC7,3,Six Sigma,1/,1/,1/,30,1.5/,6,5,4,3,SixSigma,Benchmark,23456,-TheVision ofSix Sigma:Mikel J.Harry,1997-,(PPM),100,000,10,000,1,000,100,10,1,(IRS),(140,000),233PPM,3.4PPM ,(0.43PPM),66,810,(,1.5,),2308,537,366,807,46,210,5233,63.4,PPM,CP,Defect,HP(5.2),Motorola(5.5),TI(5.7),SDI,User,(4.3),Panel,(3.4),DOT,(5.0),PPM,25,20,15,10,5,3.4,233,6210,66807,308537,500000,%,Sigma654321,6,Motorola,5,(GE),4,(SDI),10%,1015%,6,/,/Motorola Allied Signal ABB GE SONY,Future,Plan,19931995(1),Sigma Level,:3.7,4.7,:$7.75,coil(2%),:$4,(steel),:$2.85,:%0.3,:$0.6,1999,6,*6,19871992(1),Sigma Level,:4,5.5,5,$24,(),$10,(),1992,2,10,Jet engine,19941996(1),Sigma Level,:-,:$12,63%,53%,49%,96%,Set-up 76%,Cost Productivity,6%,19951997,(1),Sigma Level,:4.4,38,2000,6,1997,Sigma Level,:3.5,TQC+6,500PPM,6,.,.,.,.,6,SixSigma,SixSigma,Engine,SixSigma,/,(BlackBelt),2nd,Wave,SixSigma,1stWave,6,6,Infra,(BB),(ProjectReview),Measure,Tool,Analyze,Tool,Improve,Tool,Control,Tool,/,6,/,Measure,Analyze,Improve,Control,GreenBelt,6,A,B,C,D,(,),6,35,1,(,),(,),6,OurSurvival,Business,Growth,.,Customer,Satisfaction,.,Quality,Cost,Delivery,Service,.,Process,Capability,.,Process,Variation,.,Statistical,Thinking,.,Statistical,Technique,.,Measure,.,Chart,.,Solve,Implement,.,6,(CP:ProcessCapability),INPUT,PROCESS,OUTPUT,=,INPUT,OUTPUT,=,Process,Process,(Defect),(Variation),.,.,6,QUALITY,Yield,Productivity,Total,CycleTime,Reduction,Reliability,TotalCost,Reduction,LifeTime,MTBF,A/S,Inventory,LeadTime,CycleTime,6,SixSigma,(Product,Process,People),Top-Down,(,),%(,),QC7,QCStory,Bottom-Up,PPM,(Product),(QC,IE,VE,TPM),Top-Down,(,),6,GE,6,4,“,”,1015%,6,80120,(Process),MBB BB,6,(TOP,),(,),(,),(6Belt,),(Customization),No Spec NoWork(,),6,6,6,6,6,6,6,6,Vision,2,SDI,6,6,6,6,6,6,6,6,(Digital,),Network,Mobile,Digital Network,化,化,Real Time,Service,化,化,?,True,Leader,可,Change!,!,!,-,-,-98,1.3%,-,-1,29,-,-Digital&Exponential,-Data&Process,-,大,大,Q-Cost,多,多,有,=,“6”,Why?,Product,Process,People,6 ,6,1,Global,Pro,.,1999.,1999.,以,後,後,Infra,1,2,=“6,”,!,2 ,6,:6 ,:,6,The WayWe Change,“Theway wechange,”,”,.,.,Quality,.,.,.,.,6,Speedyfor,Customer,Innovative for,Technology,Networking for,People,7 Values,True Leader inDigital World,Vision,Customer,Quality,Innovation,Communication,Competency,Integrity,6,13,6 (SDIs 7 Value),Valuable,Company,Process,People,Product,3,“6,”(),Process,(,),6,30%,GlobalManagement,/Network,(,),/,1,/,GlobalPRO,People,Process,Product,10,8,6 (),R&D,6,6,Project,.,Process,People,Product,E,R,P,S,C,M,(),6 Vision,Champion,6,PROCESS,PEOPLE,PRODUCT,/,GlobalStandard(,),4,1,6,True Leaderin Digital World,Project,BlackBelt,Global,Pro,Q-COST5%,1,6,20%,Overhead,Project,4,1,-:7,20%,(PJT,),(DFSS),GlobalERP,Q-Cost85%,30%,Project 100%,100%,6 Project,Global,/,Q-Cost(Process,),(,),Process/,6,(19961998),(19992000),(2001 2002),6,.(BB),.(Kick-Off),.,.,.,.,.,(DB,),.,.(ROI),.,.,.,.,.,.E-Business,.,.,.E-Commerce,GrandChampion,(),Champion,(),Champion,(),Champion,(/),Owner1,(),Owner2,(),GB Project,GB Project,GB Project,BB Project,Owner1,(),Owner2,(),GB Project,GB Project,GB Project,BB Project,.,.,.,BB,/,Owner1,(),6,Grand,Champion,Champion,Owner,Project,Project,6,Project,Project,SDI,Belt Mix型,Champion,BB PJT,BB PJT,Project,Project,TopDown,6,.,BP,.,.,6,.,6,6,(BottomUp,),(,),Belt,GB,(,),Leadership,(,),/,(TopDown,),(,),(,),(,),Leadership,34,6 ,Measure,Analyze,Improve,Control,Chart,Solve,Implement,6 ,WI,WIN,6,R/Time,Speed,Global7,20%,化,化,Speed,Global,SDI,!,Project,制,制,SCM,SDI,Know-how,6,
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