【经管励志】沃尔玛的企业文化

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,薛纪铭,2001春,季,季班,现任沃尔玛,中,中国总部市,场,场部,市场调研经,理,理,负责沃尔玛,中,中国区市场,调,调研,April21,2001,3,BasicBeliefs,三项基本信,仰,仰,ThreeBasic Beliefs,三項基本信,仰,仰,Respect for theIndividual,尊重个人,Customer Service,服务顾客,Strive forExcellence,追求卓越,尊重个人,直呼其名,机会均等,公仆领导,信息分享,门户开放,基层调查,接受差异,同事参与,服务顾客,顾客的定义,内部顾客,外部顾客,服务顾客,保证满意,天天平价,日落原则,超出顾客期,望,望,社区服务,诚实正直,损耗控制,控制开销,点子大王,追求卓越,晋升和调职,评估,培训,Lowest possibleprices,everyday.no gimmicks.,每天以尽可,能,能低的价格,出,出售商品，,不,不玩把戏,。,。,EDLP-Every Day LowPrice,天天平价,Critical factors forsuccessful EDLP.,成功实行天,天,天平价的重,要,要因素,Keeping expenses low,保持低成本,Buying low,低价购买,EDLP-Every Day LowPrice(Contd),天天平价(续),EDLP-Every Day LowPrice(Contd),天天平价(续),Q&A,答 疑,ThankYou!,谢 谢,！,