酒店餐饮服务英语培训课件

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,酒店餐饮服务英语培训,*,PPT,文档演模板,Office,PPT,酒店餐饮服务英语培训,2024/11/16,酒店餐饮服务英语培训,酒店餐饮服务英语培训2023/10/9酒店餐饮服务英语培训,1,欢迎和问候语,Good morning(afternoon,evening),sir(madam),How do you do?,How do you do?,Glad/Nice to meet you.,How are you?Fine,thanks.And you?,Welcome to our hotel(restaurant).,Wish you a most pleasant stay in our hotel.,I hope you will enjoy your stay with us.,I hope you are enjoying your stay with us.,I hope you have enjoyed your stay with us.,Have a good time!,2024/11/16,酒店餐饮服务英语培训,2,欢迎和问候语Good morning(afternoon,电话用语,Restaurant.Can I help you?,Sorry,Ive dialed the wrong number.,May I speak to your General Manager?,-Speaking.,Sorry.He is not in at the moment.,Would you like to leave a message?,I beg your pardon?/Pardon?,2024/11/16,酒店餐饮服务英语培训,3,电话用语 Restaurant.Can I help yo,祝贺语：,Congratulations!,Merry Christmas!,Have a nice holiday!,Wish you every success!,答谢和应答语：,Thank you for your help(advice,information),Its very kind of you.,You are welcome.,Not at all.Dont mention it.,Its my pleasure.With pleasure.My pleasure.,I am always at your service.,Thank you for staying in our hotel.,2024/11/16,酒店餐饮服务英语培训,4,祝贺语：2023/10/9酒店餐饮服务英语培训4,道歉语,I am sorry.,Excuse me.,Im sorry.Its my fault.,Sorry to have kept you waiting.,Sorry to interrupt you.,Im sorry about this.,I apologize for this.,Thats all right.,Lets forget it.,It doesnt matter.,2024/11/16,酒店餐饮服务英语培训,5,道歉语I am sorry.2023/10/9酒店餐饮服务英,征询语：,Can I help you?,What can I do for you?,Is there anything I can do for you?,Just a moment,please.,May I use your phone?,指路用语：,Its opposite our hotel.,Its on the second(third)floor.,Excuse me.Where is the washroom(restroom,elevator)?,This way,please!Turn left/right.,Its in the lobby near the main entrance.,Its at the end of the corridor.,2024/11/16,酒店餐饮服务英语培训,6,征询语：2023/10/9酒店餐饮服务英语培,提醒用语：,Mind/Watch your step.,Please be careful.,Please dont leave anything behind.,Dont worry.,Take it easy.,Please dont smoke here.,告别语:,See you later.,Good night.,See you tomorrow.,Goodbye and thank you for coming.,Goodbye and hope to see you again.,Have a nice trip.,Have a nice trip home.,2024/11/16,酒店餐饮服务英语培训,7,提醒用语：2023/10/9酒店餐饮服务英语,一 餐厅用具,餐桌 The Table 桌布 Tablecloth(cloth),lay the cloth for dinner,lay the cloth for four,餐具 cover,Covers are laid for four.,Another cover,please.,盘,碟 plate(供个人用)/dish(全桌人吃用),刀 knife 叉 fork 碗 bowl 勺子 spoon,杯 cup 玻璃杯 glass,茶杯和垫碟 a cup and saucer,毛巾 hand towel 毛巾夹 towel tong,席位巾 service cloth 餐巾 napkin,2024/11/16,酒店餐饮服务英语培训,8,一 餐厅用具2023/10/9酒店餐饮服务英语培训8,水瓶 carafe 茶壶 tea pot,咖啡壶 coffee pot,糕点夹 cake tongs 糖夹 sugar tongs,糕饼盘 pastry server 餐具垫 placemat,调味品套具 condiment set 调味瓶 cruet,盐瓶 salt cellar 芥末盅 mustard pot 花瓶 vase,花盆 flower pot 牙签 toothpick 烟灰盅 ashtray,盖上有许多小孔的瓶 castor,胡椒瓶 pepper shaker/pepper castor,2024/11/16,酒店餐饮服务英语培训,9,水瓶 carafe,二.刀叉餐具 cutlery,餐刀 table knife,餐叉,大叉 table fork,鱼刀 fish knife,鱼叉 fish fork,有锯齿或锋利的牛排刀 steak knife,牛油刀 butter knife,面包刀 bread knife,水果刀 fruit knife,芝士刀 cheese knife,点心餐刀 dessert knife,结婚蛋糕刀 wedding cake knife,切菜刀 vegetable knife,2024/11/16,酒店餐饮服务英语培训,10,二.刀叉餐具 cutlery2023/10/9酒店餐饮服务,雕花刀 French cook knife 剔骨刀 bone knife,烧烤用叉 roasting fork 糕点叉 dessert fork,海鲜叉 seafood fork 蚝叉 oyster fork,饼叉 cake fork 水果叉 fruit fork,蜜饯叉 pickle fork 餐匙 tablespoon,汤匙 soup spoon 茶匙 teaspoon,咖啡匙 coffee spoon 冷饮匙 iced tea spoon,蛋匙 egg-spoon,三.筷子,chopsticks,竹筷 bamboo chopsticks,象牙筷 ivory chopsticks,木筷 wood chopsticks,银筷 silver chopsticks,2024/11/16,酒店餐饮服务英语培训,11,雕花刀 French cook knife 剔骨刀,四.陶瓷器 chinaware,碟垫 under plate 餐碟 dinner plate,圆碟 round plate 椭圆碟 oval plate,鱼型碟 fish-shaped plate 糕点碟 cake dish,调味瓶碟 relish plate 水果碟 fruit dish,芥末碟 mustard dish 调味碟 sauce dish,汤碗 soup bowl 有盖汤碗 tureen,粥碗 congee bowl 面碗 noodle bowl,调料碗 sauce bowl 饭碗 rice bowl,菜盘 vegetable dish 肉盘 meat dish,毛巾托 towel plate 托盘 server,有盖杯 covered cup 茶杯 tea cup,2024/11/16,酒店餐饮服务英语培训,12,四.陶瓷器 chinaware2023/10/9酒店餐饮服,咖啡杯 coffee cup,酒杯 wine glass,啤酒杯 beer glass,香槟杯 champagne tulip,鸡尾酒杯 cocktail glass,红葡萄酒杯 red wine glass,白葡萄酒杯 white wine glass,果汁杯 juice glass,饮料杯 drink mixer,2024/11/16,酒店餐饮服务英语培训,13,咖啡杯 coffee cup 2023/10/,五.调味品 condiments,油 oil 芝麻油 sesame oil,辣椒油 chilli oil 花生油 peanut oil,色拉油 salad oil 菜籽油 vegetable oil,橄榄油 olive oil 豆油 soy bean oil,猪油 lard 盐 salt,食盐 common salt 酱 paste,酱油 soy 番茄汁 tomato sauce,番茄酱 ketchup 蚝油 oyster sauce,咖喱 curry 咖喱粉 curry powder,醋 vinegar 糖 sugar,白糖 white sugar 红糖 red sugar,蜂蜜 honey 奶酪 cheese,2024/11/16,酒店餐饮服务英语培训,14,五.调味品 condiments2023/10/9酒店餐饮,胡椒粉 pepper powder 黄油 butter,大蒜garlic 蒜蓉 garlic bulb,姜 ginger 味精 gourmet powder,豆瓣 in black bean sauce,鱼香 with fish flavor,六.烹调方法 common cooking methods,水煮 boiled 炖 stewed,卤stewed in gravy,红烧 braising with soy sauce,炒 fried 切片 sliced,切碎 minced 捣烂 mashed,切丁 diced 煎 pan-fried,炸 deep-fried,蒸 steamed,2024/11/16,酒店餐饮服务英语培训,15,胡椒粉 pepper powder 黄油 but,七.味道 flavor,味淡的 milder 辣的 hot,有香料的,香的 spicy,咸的 salty 酸的 sour 苦的 bitter,油腻的 greasy/rich 甜的 sweet,松脆的 crisp 清淡的 light,味重的 heavy 无味的 insipid,老的 tough 嫩的 tender,糊的 starchy,2024/11/16,酒店餐饮服务英语培训,16,七.味道 flavor2