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单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,21 Secrets to Becoming A Good Speaker,Kai-Fu Lee,Managing Director,Microsoft Research, China,21 Secrets to Becoming A Good,1,We Present Every Day!,Not just conference talks.,Product group meetings,BillG / TAB meetings,Preamble to a demo,Convince a product group to be interested,Present patent to a lawyer,Present a group result at offsite,“Elevator” talks,We Present Every Day!Not just,2,But Im not good at it.,Presentation skills can be acquired.,Examples:,Bill Gates,Kai-Fu Lee,But Im not good at it.Presen,3,What Youll Learn Today:,Communication skills,Preparing the Talk,Delivering the Talk,Handling Q&A,21 secrets to becoming a good speaker.,What Youll Learn Today:Commun,4,What is Communication Skills?,Verbal (words spoken),Vocal (tone, range, appeal, credibility of voice),Visual (physical appearance, clothing, gestures, eye contact),7%,38%,55%,CommunicationSkills,What is Communication Skills?V,5,“Without effective delivery,a speech of the highest mental capacity,can be held in no esteem.With effective delivery,even one with moderate abilities may,surpass those of the highest talent.”,- Cicero,“The man who can think and does not know,how to express what he thinks,is at the level of him who cannot think.”,- Pericles,The Importance of Communication Skills,“Without effective delivery, T,6,Communication Skills = Fake?,Most important factor is PASSION!,If youre passionate, your vocal & visual skills will come naturally.,Passion could come from subject, experience, or environment.,“There is just one sure cure for bad speeches ,Get truly excited on the subject, and 99 percent,of the faults of your speaking will disappear.”,- Robert Montgomery,But there are skills to be learned.,Like reading, writing, typing.,Must learn this, if you want your work to be understood!,Communication Skills = Fake?Mo,7,Verbal Skills,Be simple and clear!,Dont ramble.,Stop to think if you need to.,Example one: Dan Quayle celebrates democracy:,Example two: Dan Quayle trying to say “A mind is a terrible thing to waste”,Verbal SkillsBe simple and cle,8,Verbal Skills,Speaking is not like writing!,Use simple words.,Dont use complex sentences.,Can you understand this:,Dont use ambiguous words in speech.,Verbal SkillsSpeaking is not l,9,Vocal Skills,Project & resonate your voice.,No “UM”s and “ER”s. (Pause instead).,Silence is a tool (To draw attention).,Vocal SkillsProject & resonate,10,Vocal Skills,Play your voice with pitch and tempo.,To amplify a point, slow down, speak loudly, exaggerate inotation, pause in the right places.,“You are right. I am wrong” Stalin to Trotsky,“Ask not what your country can do for you; ask what you can do for your country”- John F. Kennedy,BAD EXAMPLE : “I,welcome,this kind of examination, because people have to,know,whether their president is a,crook,. Well, Im not a crook.”- Richard M. Nixon,Dont use it everywhere!,Vocal SkillsPlay your voice wi,11,Vocal Skills :,Same message; many ways to deiver,John Kennedy:,“You need to contribute to your country”,“Ask not what your country can do for you; ask what you can do for your country”.,Quayle vs. Benson Debate:,Quayle: I have as much experience in the Congress as Jack Kennedy did when he sought the presidency.,Answer 1:,“Jack Kennedy is better than you.”,Answer 2:,Senator, I served with Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine. Senator, youre no Jack Kennedy.“,Vocal Skills : Same message;,12,Vocal Skills : Enthusiasm,Passion & Enthusiasm!,If youre not passionate, why should we care?,Example: Martin Luther King,I have a dream.That one dayThis nation will rise upLive up to the true meaning to its creed:We hold these truths to be self-evidentThat all men are created equal.,Vocal Skills : EnthusiasmPassi,13,Visual Skills,Visual Skills THE most important,Appear trustworthy & respectful.,US Election 1960 was won on visual skills.,Components of Visual Skills,Eyes,Body,Hands,Face,Visual SkillsVisual Skills T,14,Visual Skills Eyes,Look forward at audience (trust),Dont shift eyeballs; dont look in corner.,Dont look too much at computer screen or your notes.,Look at peoples faces (not eyes),3-6 seconds per person.,Shift randomly.,Nod, smile, use facial expression.,Visual Skills EyesLook forwa,15,Visual Skills Body,Stand up when talking.,Walk around = informal.,Dont:,Rock, shake, lean too much.,Visual Skills BodyStand up w,16,Visual Skills Hands,Gesture complements talk.,Should come naturally, without thinking.,Make sure they match!,Need to exaggerate a little,Especially with large audience.,Dont fidget or put in pocket.,Videotape whole talk & watch.,Visual Skills HandsGesture c,17,Visual Skills Face,Show emotion!,Most of the time:,“I care a lot about this.”,“I really believe in this.”,“I love my work.”,Sometimes (in response to questions).,“This is the most outrageous thing Ive ever heard.”,“I will have nothing to do with this.”,Visual Skills FaceShow emoti,18,What Youll Learn Today:,Communication skills,Preparing the Talk,Delivering the Talk,Handling Q&A,21 secrets to becoming a good speaker.,What Youll Learn Today:Commun,19,Preparing the Talk,Always,OVERPREPARE!,Preparation includes:,Researching the background.,Organizing the talk.,Writing the slides.,Rehearsing the talk.,Last minute things.,Preparing the TalkAlways OVERP,20,Researching the Background,When youre invited, find out:,How long is the talk?,Whats the topic?,(Say no if you dont care about the topic).,Whos the audience.,Once you say yes, you are COMMITTED to do a great job.,Researching the BackgroundWhen,21,Organizing the Talk,Youre the salesman.,First lesson for salesmen:,“Tell them what youre going to say.,Say it.,Tell them what you said”,Very similar to your paper!,Organizing the TalkYoure the,22,The Central Message (it),People will not remember everything.,Have ONE clear walk-away message.,What do you want people to remember in 3 months?,The answer to the question: “How was the talk?”,Repeat it!,The Central Message (it)People,23,The Opening,Say something provoking!,Give a (very short) outline/overview.,The OpeningSay something provo,24,The Substance,Logical.,Convincing.,Help them remember the message!,Anticipate doubts & remove them.,Smooth transitions,Dont lose the audience,OK to re-order the sub-topics.,Keep repeating the message!,The SubstanceLogical.,25,The Ending,End with a BANG!,Repeat the message.,Say thank you.,The EndingEnd with a BANG!,26,Writing the Visuals (PowerPoint),Prepation (80% time),First prepare outline (recommend : Word).,Then modify outline for:,Logic onvincing, flow, transitions.,Actual Slide Writing (20% time),Should come almost directly from the outline.,Writing the Visuals (PowerPoin,27,Use of Visuals (PowerPoint),Visuals only support your talk.,Spend more time on your talk!,Simple and clear,1 idea; 3 sub-concepts; = 6 lines.,Readable Big & color-coordinated.,Dont read from the slides!,Use of Visuals (PowerPoint)Vis,28,What if Talk is Complex,Dont lose people.,Use grayed out outline.,If idea is complex:,Try really hard to avoid complex slides, but,If you must use it, use layers (prevent read-ahead & lack of focus).,Remember to change slides for printing.,Example.,What if Talk is ComplexDont l,29,If you must use complex layersa good example,Content Server,Proxy Server,Clients,3. return content,1. open connection,& send request,Content,re-authoring,Client/User,profiles,Adaptation,schemes,Network,monitoring,Caching &,pre-fetching,management,2. retrieve content,2. retrieve content,3. retrieve network data, user/client profiles,4. perform adaptation,5. return content,1. open connection,& send request,If you must use complex layer,30,Use of Demos / Multimedia,Keeps the talk interesting.,Dont overdo it.,Should be tied to content.,Ordering :,2,N, N-1, N-2,.3, 1,Use of Demos / MultimediaKeeps,31,Rehearsing Your Talk,Record & listen to every talk at least twice!,Record:,Best : PowerPoint features.,OK : Tape recorder.,Must do sometime :,Video,Ask experienced speaker to critique.,Improve:,Style, logic, timing per slide.,Rehearsing Your TalkRecord & l,32,Get the Timing Right!,Running out of time is a disaster.,Write how much time should remain on each slide.,Get the Timing Right!Running o,33,After youre more experienced.,No longer necessary to record.,Every new talk still must be rehearsed.,Bring notes if you arent confident.,After youre more experienced,34,Just Before the Talk.,Prepare something matching the occasion.,Make sure youre not too tired:,Get enough sleep the previous night.,Drink 3 cups of coffee!,Just Before the Talk.Prepare,35,What Youll Learn Today:,Communication skills,Preparing the Talk,Delivering the Talk,Handling Q&A,21 secrets to becoming a good speaker.,What Youll Learn Today:Commun,36,Delivering the Talk,Overcoming language barrier.,Overcoming nervousness.,Art of Good Opening & ending.,Humor,Audience participation,Delivering the TalkOvercoming,37,Overcoming Language Barrier,Perfect English not necessary.,Know your limitations.,Dont use fancy words, complex sentences.,Dont take any chance of looking silly.,OK to bring cheat notes!,Overcoming Language BarrierPer,38,Outline & Script,Always make an outline.,PowerPoint notes; Word Outline.,Dont have to use it.,It may be best to READ a speech.,No excuse not to be fluent! (practice!),Dont stare at paper.,(Memorize it if youre prefer).,Outline & ScriptAlways make an,39,Overcoming Nervousness,“Do the thing you fear,and the death of fear is certain.”,- Ralph Waldo Emerson,Overcoming Nervousness“Do the,40,Hiding Nervousness,It is possible to hide nervousness!,Dont let the shaking show!,Make a fist; hold the lectern.,Speak loudly.,Take a deep breath.,Look at a friendly face.,Look above peoples heads.,Hiding NervousnessIt is possib,41,Art of Good Opening & Ending,Opening,Say something relevant to the occasion.,Need to research background before the talk.,Ending,“If you remember only one thing from this talk, then you should remember XXX”.,Art of Good Opening & EndingOp,42,Humor,Good humor:,Respectful.,Relevant (better yet: original).,Short.,Plan your jokes:,Remember what worked.,Use it again!,HumorGood humor:,43,Humor,How to tell a joke?,Set up (people should know a joke is coming up).,Pause after climax (punch line).,Move on naturally if no reaction!,HumorHow to tell a joke?,44,Audience Participation,Best way for people to remember!,Ask audience a question,Anticipate their answer(s)!,Respond with something interesting AND relevant.,Audience ParticipationBest way,45,Be Yourself,Learn the skills; dont copy the styles.,You must be yourself to be credible.,Many styles could be effective:,Bill Gates Brilliant technologist,Steve Ballmer Powerful salesman,Steve Jobs Passionate evangelist,Be YourselfLearn the skills; d,46,What Youll Learn Today:,Communication skills,Preparing the Talk,Delivering the Talk,Handling Q&A,21 secrets to becoming a good speaker.,What Youll Learn Today:Commun,47,Q&A,Q&A is your chance to:,Amplify your points.,Increase your credibility.,Q&AQ&A is your chance to:,48,Dealing with Questions,Easy Questions,Amplify your points!,Hard Questions,No need to answer directly.,But dont hide!,Narrow Questions,Take offline.,Dealing with QuestionsEasy Que,49,Q&A Giving A Good Answer,Respect the listener,Right body language,Repeat the question,Complete if people cannot hear.,Paraphrase to help amplify your point.,If people are too shy, you start!,Dont argue or dismiss a question.,Q&A Giving A Good AnswerResp,50,21 Secrets,#1 Anybody can learn to give a good talk.,21 Secrets#1 Anybody can learn,51,21 Secrets,#2 Dont give a talk unless youre passionate.,21 Secrets#2 Dont give a talk,52,21 Secrets,#3 Use simple and clear words.,21 Secrets#3 Use simple and cl,53,21 Secrets,#4 Play your voice to focus on key points.,21 Secrets#4 Play your voice t,54,21 Secrets,#5 Silence is a great tool.,21 Secrets#5 Silence is a grea,55,21 Secrets,#6 Overprepare every talk.,21 Secrets#6 Overprepare every,56,21 Secrets,#7 Tell them what youre going to say.,Say it.,Tell them what you said.,21 Secrets#7 Tell them what yo,57,21 Secrets,#8 Have ONE clear central message for:,the question “How was the talk”,21 Secrets#8 Have ONE clear ce,58,21 Secrets,#9 Open your talk with something thought-provoking,21 Secrets#9 Open your talk wi,59,21 Secrets,#10 Slides should be simple & clear.,21 Secrets#10 Slides should be,60,21 Secrets,#11 Dont read from your slides.,21 Secrets#11 Dont read from,61,21 Secrets,#12 Order your demos.,21 Secrets#12 Order your demos,62,21 Secrets,#13 Rehearse & listen to each talk,at least twice!,21 Secrets#13 Rehearse & liste,63,21 Secrets,#14 Time your talk on every slide.,21 Secrets#14 Time your talk o,64,21 Secrets,#15 It may be OK to read from a script.,21 Secrets#15 It may be OK to,65,21 Secrets,#16 Stay awake!,Drink 3 cups of coffee before your talk.,21 Secrets#16 Stay awake!,66,21 Secrets,#17 It is possible to hide nervousness.,21 Secrets#17 It is possible t,67,21 Secrets,#18 Tailor your opening remarks,to the occasion.,21 Secrets#18 Tailor your open,68,21 Secrets,#19 “If you only remember one thing from,this talk, you should remember XXX”,21 Secrets#19 “If you only rem,69,21 Secrets,#20 Humor & Interactivity must be,relevant and well-planned.,21 Secrets#20 Humor & Interact,70,21 Secrets,#21 Q&A can help you,more than the audience.,21 Secrets#21 Q&A can help you,71,Conclusion,Giving a talk is easy,It just takes:,A little passion,A lot of practice!,ConclusionGiving a talk is eas,72,
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