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1-2-Empowered,Knowledgeable EmployeesLearningOrganizationReduced OverheadInformedEmployeesEfficient,EffectiveEmployeesCollaboration toolsSelf-service applicationsUniversal Access to InformationCorporate CommunicationsStreamlined Resource ManagementAdministrationElectronic SupportJust in time learningExpert Triage44.9%44.9%2.3%2.3%9.4%9.4%15.9%15.9%15.4%15.4%12.3%12.3%:4-eBiz Service&Solutions10%10%15%15%20%20%55%55%2004Web Service&Solution eBiz ConsultingSI Service&Solution Network Integration5-2004 1 10,00020,000Solution(21,626)(21,626)(18,122)(18,122)(9,807)(9,807)(7,984)(7,984)(7,467)(7,467)(10,266)(10,266)(14,073)(14,073)(7,810)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX(:)6-20022003200420052006(:)5,0005,0006,8006,8005,5005,5008,0008,0006,5006,5005,500ExtensionFront endBack end B2C/e-Community/Cyber IR B2C/e-Community/Cyber IR Web Business/e-Marketing Web Business/e-Marketing System(HW)/Network(LAN,WAN)System(HW)/Network(LAN,WAN)Solutions/Applications Solutions/Applications9,0009,0005,0005,0004,5004,5007,5007,500 20042004 Product7-IT ITIT1009080706050403020100240200160120804001431234567891011133154157147157154153171190186ITIT(:):34.727.720.812.916.210.018.227.426.731.324.78-Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysis9-e-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer ,Order FulfillmentOrder Fulfillment e-Business Value Chain10-eBiz Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutionMarketingeBizBuildingeBiztotal service11-IntegrationDevelopersWeb ServiceEnterpriseSolutionBusiness Fields:Business Fields:SI Development&SolutionsSI Development&Solutions12-Data IntegrationEnterprise CRMeCRMData Warehousing/IntegrationWeb LogDataData BaseTransactionData CustomerProfile13-SM MUSI MUNI MUR&D MUeBizTotal Service eBiz Total Service14-E-MailE-MailEDMSEDMSGWGWKMSKMS2()ERP1()CRMSCME-PlanningE-Planning Office Management SystemOffice Management System15-Customer ACustomer BCustomer CSupplier A Supplier BSupplier C55%15%20%10%eBiz Solutions&ServiceInternet AreaBSP AreaSI AreaNI Area16-55%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS Network Integration Automation System Enterprise NetworkCRM/DWEIP/EKPERP/SCMGW/KMS SI consulting SI development SI management Web consulting Web development Web management eBiz Solutions&ServiceWeb SI AreaSI AreaNI AreaSystem Area17-SI AreaNI AreaSolution AreaSM AreaInternet AreaR&D AreaConsulting Area SI Business Area SI consulting SI development SI management N/W management New technologyNetwork Integration -Network Consulting -Network Integration -Network Management18-CRMForecasting,Opportunity Management,Configuration,Generation Forecasting,Customer CareSpare ManagementForecastingPersonalizationCampaign ManagementMarketing EncyclopediaERPCMSSCMEIPeStrategyeStrategy Solution&Service-SI Development&SolutionsMarketingSalesServices19-Internet AreaBSP AreaSI AreaNI Area55%15%20%10%eBiz Solutions&ServiceConsulting for eBizeStrategy Consulting.eManagement ConsultingeBusiness Restructure Consultinge-CRM,e-Marketing Consultinge-Solution/e-Infra/e-InfraSI consulting&managementNetwork Integration/Automation SystemIT development&management 20-e-Supply chain Managemente-Customer Relationship ManagementE-biz transformationSystem-,-Supply Chain e-Business Perspective21-2 2123 l 90 l :60%(80 90%)l l :40%22-2 2 3.3.2.2.4.4.5.5.6.6.1.1.2 2 ()/:100:100 /:10:10 /()23-StrategyContentsSolutionB Brandrand A AB Brandrand B B()Ebiz B Brandrand C C SummarySummary-Integration Branding&IdentityIntegration Branding&Identity24-SupplierCustomereCompanyPartnerStockholderEmployeeIPSSCMIRMPRMe-MarketingGW+KMSEDMSBuy SideSell SideERPEIPe-Business Sector&Solutions25-PublishInteractTransactIntegrateCustomer Information AccessHSE CommunicationCustomer and Technical SupportSupplier Relationship ManagementElectronic Order to CashElectronic ProcurementSupplier Bidding&SelectionIntegrated Planning and ForecastingIntegrated Plant Management:e-Business _Fulfill Demand26-e-Businesse-Business ConvergenceIndustry TransformationValue ChainIntegration Channel EnhancementDevelopmentImplementationEvaluationDesignAnalysis:PwCeBiz Transformation27-KMSEISEDMSSolution&Service-Solution&Service-SI Development&SolutionsSI Development&SolutionsGWHow convenient would it be,if we can view all the numerous information scattered on the internet,such as Intranet,GroupWare,(ERP),(CRM),(SCM)gathered in single screen?SCMCRMERP28-Solution&Service-eagleOfficeGWeagleOffice29-SI MU Business FieldsBusiness Fields:SI MU 30-Company OrganizationCompanyOrganization31-OrganizationOrganization INFRA MU sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team Sales 2 team SI System team SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 team32-Channel EnhancementChannel EnhancementValue Chain IntegrationValue Chain IntegrationConvergenceConvergenceIndustry Industry TransformationTransformation Win-WinWin-Win (:),:PwC eBusiness 33-Customers:IBM e-Business Perspectivee-Business PerspectiveSuppliers34-MailingMailingBusinessSCMe-AutomationPABXe-MarketERPMESIBSEDMSGroup DGWHRMPRMPRMDWDWIRMIRMKMSEIPWCMSWCMSRMSRMSERMe-IPSe-Faxe-Faxe-Searche-Searche-CTIe-CTIe-Ce-CommunityommunityEmployeeCustomer eBizeBiz Solution Solution analysisanalysis _ _CRM CRM CRM:Customer Relationship Managemente-CRMe-CRMCRMCRM35-eBizeBiz Solution Solution analysisanalysis _ _CRM CRM AnalyticalCRMCollaborativeCRMOperationalCRMData WarehousingIntegrationCRMCRM 36-e-Company System Networke-Company System NetworkSCMSystemEKP/EIPSystemCRMSystem Supply chain Integration Enterprise Knowledge Information Portal Customer DB Integration37-EUROPEASIAS.AMERICAOCEANIAAFRICA Global network Global network Los AngelesARTCOMPT(AMERICA),INC.TEL:1-714-999-8990 FAX:1-754-999-9901N.AMERICA38-
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