商务邮件常用英语

WORD格式 可编辑1. I am writing to confirm/enquire/inform you.我发邮件是想找你确认/询问/想通知你 有关2. I am writing to follow up on our earlier decision on the marketing campaign in Q2.我写邮件来是为了跟进我们之前对第二季度营销活动的决定。3. With reference to our telephone conversation today.关于我们今天在电话中的谈话4. In my previous e-mail on October 5.在之前10月5日所写的邮件中提到5. As I mentioned earlier about.在先前我所提到的关于6. As indicated in my previous e-mail.如我在之前邮件中所提到的7. As we discussed on the phone.如我们上次在电话中所说的8. from our decision at the previous meeting.如我们在上次会议中所决定的9. as you requested.根据贵方要求10. In reply to your e-mail dated April 1，we decided.回复贵方4月1日的邮件，我方决定11. This is in response to your e-mail today.这是对您今早发来的邮件的回复。12. As mentioned before, we deem this product has strong unique selling points in china.如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement.追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。14. I received your voice message regarding the subject. Im wondering if you can elaborate i.e. provide more details.我收到了你关于这个主题的留言。我在想您你是否可以再详尽的说明一下，也就是再提供多一点相关细节。15. Please be advised/informed that.请被告知.16. Please note that.请注意.17. We would like to inform you that.我们想要通知你.18. I am convinced that.我确信.19. We agree with you on.我们同意你在.的看法。20. With effect from 4 Oct., 2008.从2008年10月4日开始生效.21. We will have a meeting scheduled as noted below.我们将举行一个会议，会议时间表如下。22. Be assured that individual statistics are not disclosed and this is for internal use only.请确保个人信息不会外泄且只供内部使用。23. I am delighted to tell you that.我很高兴地告诉你.24. We are pleased to learn that.我们很高兴得知.25. We wish to notify you that.我们希望通知你.26. Congratulation on your.恭喜您.27. I am fine with the proposal.我对这份提案没异议。28. I am pleased to inform you that you have been accepted to join the workshop scheduled for 22-24 Nov,2008.我十分高兴地通知你，我们已经同意您参加于2008年11月22-24日举行的研讨会。29. We are sorry to inform you that.我们很抱歉地通知您.30. Im afraid I have some bad news. 恐怕我今天要宣布一些坏消息。31. There are a number of issues with our new system.我们的新系统有些问题。32. Due to circumstances beyond our control.由于情况超出我们的控制.33. I dont feel too optimistic about.我对.不太乐观34. It would be difficult for us to accept.我们很难接受.35. Unfortunately I have to say that, since receiving your enquiries on the subject, our view has not changed.我不得不这么说，自从收到你关于这个主题的询问，我们的看法都没有改变。36. We would be grateful if you could.如果你可以.我们会很感激的。37. I could appreciate it if you could.如果你可以.我会很感激。38. Would you please send us?你能否寄给我们？39. We need your help.我们需要你的帮助。40. We seek your assistance to cascade/reply this message to your staff.我们希望您能将此信息传达给你们的员工，非常感谢。41. We look forward to your clarification.我们期待你的澄清。42. Your prompt attention to this matter will be appreciated.您若能立即关注此事，我们将非常感激。43. I would really appreciate meeting up if you can spare the time. Please let me know what suits you best.如果您能从百忙中抽出时间，我希望能与您见面，请让我知道您最适合的时间。44. Please give us your preliminary thoughts about this.请让我知道您对这件事情初步的想法。45. Would you please reply to this e-mail if you plan to attend?请您回信如果您计划参加？46. Please advise if you agree with this approach.请告知我们你是否同意这个方法。47. Could you please let me know the status of this project?请通知我这个计划的进度？48. If possible, I hope to receive a copy of your proposal when it is finished.如果可能，当你完成提案，我希望你能发一份复本给我。49. I would appreciate it very much if you would send me your reply by next Monday.如果能在下周一前收到您的答复，我将非常感激。50. Hope this is OK with you. If not, let me know by e-mail ASAP.希望您满意，如果不满意，请发邮件尽快通知我。51. Could you please send me your replies to the above questions by the end of June?请您在6月份前答复我上述问题好吗？52. May I have your reply by April 1, if possible?如果可能，我可否在4月1日前收到您的答复？53. If you wish, we would be happy to.如果你有需要，我们很乐意.54. Please let me know if theres anything I can do to help.如果我有什么可以帮得上忙的, 请告诉我。55.If theres anything else I can do for you on/regarding this matter, please feel free to contact me at any time.对于这件事，如果还有什么我能帮得上忙的地方，请随时与我联络。56.If you want additional recommendations on this, please let us know and we can try to see if this is possible.如果关于此事你需要额外的建议，请让我们知道，我们会试着看看这是否可行。57. Im just writing to remind you of.我只是写信来提醒您.58. May we remind you that.?我们想要提醒您.59. I am enclosing.我附上.60. Please find enclosed.请查阅附件.61. Attached hereto.附件是关于.62. Attached please find the most up-to-date information on/regarding/concerning附上关于某某的最新资料63. Attached please find the draft product plan for your review and comment.附上产品计划书的草稿，请审查及评价。64. If you have any further questions, please feel free to contact me.如果你有任何问题，请随时与我联系。65. I hope my clarification has been helpful.希望我的说明对你有所帮助。66. Please feel free to call me at any time, I will continually provide full support.请随时与我联系，我将持续地提供全程支持。67. Please let me know if this is suitable.请让我知道这是否恰当。68. Looking forward to seeing you soon.很期待能尽快见到你。69. We look forward to hearing from you soon.我们很期待能得到您的回复。70. Hope this is clear and we are happy to discuss this further if necessary.希望上述说明很清楚，如有必要，我们很乐意再进一步讨论。71. I look forward to receiving your reply soon.我期待很快能收到你的回复。72. Looking forward to receiving your comments in due course.期待在预期的时间收到你的反馈。73. Ill keep you posted.我会与你保持联系。74. Please keep me informed on the matter.请随时让我知道这件事的发展。75. For any comments/suggestions, please contact Nadia at 2552-7482.有任何评价或建议，请拨打2552-7482联络Nadia。76. I would like to apologize for.我想就.道歉.77. I apologize for the delay in.对于.的耽搁，我深感抱歉。78. We are sorry for any inconvenience caused.对于产生的任何不便，我们感到抱歉。79. I am sorry for any inconvenience this has caused you.对于造成的不便，我深感抱歉。80. Im sorry about last time.上次的事我很抱歉。81. We apologize for not replying you earlier.对于未能早一点回信给你，我们感到抱歉。82. Im really sorry about this.这件事，我真的很抱歉。83. Sorry, Im late in replying to your e-mail dated Monday, April 1.抱歉，太迟回您在4月1日（星期一）发给我的邮件。84. We apologize for the delay and hope that it doesnt inconvenience you too much.我们为耽搁道歉，希望这没有给您带来太多不便。85.Hoping that this will not cause you too much trouble.希望不会为您造成太多麻烦。86.Sorry if my voice message is not clear enough.如果我的电话留言不够清楚,我深感抱歉。87. Thank you for your help.谢谢你的帮助。88. I appreciate very much that you.我非常感激你.89. I truly appreciate it.我真的很感激。90. Thank you for your participation.谢谢你的参与。91. Thank you so much for inviting me.非常感谢您的邀请。92. Congratulations to all of you and thanks for your efforts.恭喜各位并十分感谢各位所做的努力。93. Your understanding and cooperation is greatly/highly appreciated.很感激您的理解及合作。94. Your prompt response will be most appreciated.很感激您快速的答复。95. Once again, thank you all for your commitment and support.再一次感谢大家的承诺及支持。96. Thanks for your input/clarification/message.谢谢你的投入/澄清/信息。97. Any comments will be much appreciated.对于您提出的任何建议，我将深表感谢。98. Thank you very much for everything youve done for me.谢谢你为我所做的一切。99. I would appreciate your kindest understanding with/regarding this matter.我很感激你对这件事情的理解。100. Please convey my thanks to all the staff involved, they certainly did an excellent job.请向有关的同仁传达我的谢意，他们真的干得很好。商务邮件常用语1. Greeting message 祝福Hope you have a good trip back. 祝旅途愉快。How are you? 你好吗?How is the project going on? 项目进行顺利吗?2. Initiate a meeting 发起会议I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项目的发展计划开会讨论一下。Wed like to have the meeting on Thu Oct 30. Same time. 十月三十号(周三),老时间,开会。Lets make a meeting next Monday at 5:30 PM SLC time. 下周一盐湖城时区下午五点半开会。I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你电话讨论下报告进展和XXX项目的情况。3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议Shall you have any problem accessing the folders, please let me knows. 如果存取文件有任何问题请和我联系。Thank you and look forward to having your opinion on the estimation and schedule. 谢谢你,希望能听到更多你对评估和日程计划的建议。Look forward to your feedbacks and suggestions soon. 期待您的反馈建议!What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做?What do you think about this? 这个你怎么想?Feel free to give your comments. 请随意提出您的建议。Any question, please dont hesitate to let me know. 有任何问题,欢迎和我们联系。Any question, please let me know. 有任何问题,欢迎和我们联系。Please contact me if you have any questions. 有任何问题,欢迎和我们联系。Please let me know if you have any question on this. 有任何问题,欢迎和我联系。Your comments and suggestions are welcome! 欢迎您的评论和建议!Please let me know what you think? 欢迎您的评论和建议!Do you have any idea about this? 对于这个您有什么建议吗?It would be nice if you could provide a bit more information on the users behavior. 您若是能够就用户行为方面提供更多的信息就太感激了!At your convenience, I would really appreciate you looking into this matter/issue. 如果可以,我希望你能负责这件事情。4. Give feedback 意见反馈Please see comments below. 请看下面的评论。My answers are in blue below. 我的回答已标蓝。I add some comments to the document for your reference. 我就文档添加了一些备注,仅供参考。5. Attachment 附件I enclose the evaluation report for your reference. 我附加了评估报告供您阅读。Attached please find todays meeting notes. 今天的会议记录在附件里。Attach is the design document, please review it. 设计文档在附件里,请评阅。For other known issues related to individual features, please see attached release notes. 其他个人特征方面的信息请见附件。6. Point listing 列表Today we would like to finish following tasks by the end of today:1.2. 今天我们要完成的任务:1.2.Some known issues in this release:1.2. 声明中涉及的一些问题:1.2.Our team here reviewed the newest SCM policy and has following concerns:1.2. 我们阅读了最新的供应链管理政策,做出如下考虑:1.2.Here are some more questions/issues for your team:1.2. 以下是对你们团队的一些问题:1.2.The current status is as following: 1 2 目前数据如下: 1 2Some items need your attention:1.2. 以下方面需提请注意:1.2.7. Raise question 提出问题I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。For the assignment ABC, I have the following questions: 就ABC协议,我有以下几个问题:8. Proposal 提议For the next step of platform implementation, I am proposing 关于平台启动的下一步计划,我有一个提议I suggest we can have a weekly project meeting over the phone call in the near future. 我建议我们就一周项目开一个电话会议。Achievo team suggest to adopt option A to solve outstanding issue Achievo团队建议应对突出问题采用A办法。9. Thanks note 感谢信Thank you so much for the cooperation感谢你的合作!Thanks for the information 谢谢您提供的信息!I really appreciate the effort you all made for this sudden and tight project. 对如此紧急的项目您做出的努力我表示十分感谢。Thanks for your attention! 谢谢关心!Your kind assistance on this are very much appreciated. 我们对您的协助表示感谢。Really appreciate your help! 非常感谢您的帮助!10. Apology 道歉I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉!I apologize for the late asking but we want to make sure the correctness of our implementation ASAP. 很抱歉现在才进行询问,但是我们需要尽快核实执行信息。缩写邮件中1、BTW: by the way 顺便问下，顺便提下2、FYI: for your information 供参考3、FYR: for your reference 供参考4、EOD: end of the day 下班前，比如说EOD Thursday，就是周四下班前5、ASAP: as soon as possible 尽快6、TBD, TBC9: to be determined/decided/confirmed 待定，比如会议室TBD，就是说会议室还待定的意思7、OT: overtime 加班8、P.S: postscript 补充说明9、RSVP: 法语Rpondez sil vous plait, 希望得到回复的时候加上10、CC: carbon copy 抄送，有时候同事和你讲，小A你邮件塞给我，指的就是邮件CC这个同事，用的谐音。11、FW: forward 转发12、Re: reply 回复13、N/A: not applicable 表格中有时候不允许空值的话可以填这个14、Loop in / drop: 比如这封邮件，小A觉得和谁谁相关，就回复全部，加上loop in 谁谁，相当于一样，drop的话也是觉得谁谁无关，就回复全部说drop谁谁，把那个人移除邮件会话。15、On annual leave/ business trip: 休年假，出差时往往也发封邮件给相关的同事告知。16、OOTO: out of the office, 外出不在办公室。17、AFAIK: as far as I know, 据我所知。18、BR: best regards, 祝好。邮件中常见短语表达1、heads up: 提前打声招呼，比如提前和市场部的人打声招呼，下个月有一个大活动，需要留出活动预算。2、top-down: 自上而下。这个决定是管理层直接拍板做的。3、bottom-up: 自下而上。公司自下而上收集大家的建议。（bottoms up 是干杯的意思，但是总觉得不够文雅，最好还是cheers吧）4、were aiming to: 我们的计划/目标是，比直接的we want to看上去文雅了不止一点半点。5、were targeting: 同上，比如我们计划下周发布新的软件版本，就是were targeting next Monday to launch the new version.6、be doing: 用将来进行时，看起来比较漂亮的表达方式。比如发个邮件给对方，说接下来你会收到系统发送的邮件，就是: you should be receiving a system email on.7、refer to: 提及，指。比如问对方邮件中的某个数据是不是代表某种含义，are you referring to.? 你是指.吗？8、would say: 委婉地表达自己的观点，比如对方说了一个不太对的观点，就可以说 I would say that.9、in the coming days: 接下来一些天。10、be communicated via email: 通过邮件方式传达/沟通。11、youre encouraged to join: 希望大家踊跃报名参加。12、therell be delays in: 将会有延迟。13、well received: 收到对方邮件/发送的附件时可以回复一句表示收到了。14、action urgently required: 需要对紧急情况做出处理。15、in light of: 鉴于什么样的情况，等于be based on.开会时1、1:1: 念作one on one，指的是一对一开会，有时口语也会随口说one one。2、Keep it to yourself: 比如老板只告诉了你一个的信息，就会告诉你说，小A你自己知道就好了，就不要和别人讲了。3、Between us: 和上一条类似，只有我们两个人知道就好啦。4、Within the room: 开会时鼓励大家畅所欲言不要顾忌，就说今天讨论的都在这个屋子里，出了这个门就都不要说了，就忘记好了。5、Keep it confidential: 重要的材料或者会议的话，主持人都会提醒，这是公司内部机密，要注意保密之类的话。6、Compliance: 有时候会说要注意compliance方面的问题哦，就是指处理工作要合规，不要做不合规矩的事情。7、Echo: 比如会议上哪个同事发表了观点，小A就说我回应一下他的话，对他说的做一点补充，就可以说，我echo一下刚才他提到的那条，我也觉得blablabla.8、BS: brainstorming, 脑力激荡，大家脑洞大开发散思维讨论。9、Remote: 远程开会或办公。10、Work from home: 在家办公、开会。11、Keep you informed/updated: 有新的消息会随时通知大家。12、Q&A: question and answer, 提问环节，一般做完presentation会留出时间做这个部分。13、Orientation: 情况大致介绍。和人相关1、Candidate: 讨论某个项目的候选人。2、Owner: 指某个项目的负责人，比如老板问起某个项目，哪个项目谁负责的啊，就可能会说这个项目owner是谁？3、Direct report: 直线汇报，指的是顶头上司或者直线下属这一条直线。4、Line manager: 直线经理，指的是直接汇报给谁。5、People manager: 指实际带人的经历，而不是听上去职位头衔是经理但是不一定带人的，比如“产品经理”、“项目经理”等。6、Backup: 项目的备选负责人啦，休假时找个顶班的同事啦之类。7、Band / level: 通常用来指职级，在这个公司的职位级别，比如几级员工啦。8、VP: vice president，副总。9、VC: venture capital，风投。10、Background check: 入职前做的尽职调查。11、Onboard: 入职。12、Peer: 同级别的同事。业务相关1、ROI: return on investment, 投资回报率，比如说这个项目的ROI低啊，所以优先级比较低之类。2、SOP: standard operating procedure, 标准操作流程。3、Priority: 优先级，常常会听到有人说这个项目优先级不高。4、Keep an eye on it: 项目上线了可以和老板说，总之我会盯着的啦，您放心吧。5、CRM: customer Relationship Management, 客户关系管理。6、EDM: electric direct mail, 给客户发邮件的方式。7、FAQ: frequently asked questions, 常被问到的问题，一般新项目介绍最后会放一个FAQ文档，用于解答一般疑惑。8、OP: operation，运营。9、QA: quality assurance, 测试、检测。10、YOY: year over year, 年环比，比如说我们这个年环比增长40%，就可以说40% YOY.11、KPI: key performance indicator, 绩效。12、Scope: 指工作内容范围，比如小A的工作scope变大了，就是范围广了。13、Bandwidth: 带宽，这里指精力，比如和老板抱怨，老板，你给我这么多活，我的bandwidth不够啊。摊手。会议场景1、align: 原意指“结盟”，工作中常指两方达成一致，比如说“你们组内部align好一个统一的意见之后发我。”2、on the same page: 达成共识，同步，或者表示双方获取的信息范围基本一致，比如“今天把大家叫到一起开会，是为了确保每个人对我们的目标理解是一致的，大家都是on the same page的。”3、on the same boat: 在同一条船上，指处境相同。一个组的同事都是一条绳子上的蚂蚱了。4、go through: 浏览，逐条过。比如会议上一条一条过重点过细节，就是go through the items/details.5、sync up: 同步。sync-up meeting，指的就是项目周期性的会议，同步各方的进度。6、briefing: 背景简单介绍。会议开始前，一般会讲下项目背景。每日进度简报也就叫做daily briefing.7、walk you through: 带着大家过一遍，比如系统啊流程啊之类。谈判场景1、reasonable: 合理。比如财务觉得业务给出的budget的花费理由一点都不合理啊。2、buy in: 买账，也就是接受对方的理由。比如上个例子财务就不buy in业务的理由。3、challenge: 提出质疑，挑战。比如理由站不住脚，财务就会提出质疑。4、sign-off: 签字表示同意。合同签署时，往往需要法务、财务、管理层等多方的签字同意。5、involve: 涉及。职场中，一个会议越重要，需要Involve的人越多，involve的人级别也越高。6、push: 推动，有点逼迫的含义。比如开发那边进度晚了，去push一把。7、escalate: 升级。比如一个项目开始变得越来越复杂，情形已经超出自己能够控制的了，这个时候必须要升级到老板那里让Ta知晓。8、clarify: 阐述清楚，clarify the case，我来讲清楚当时这个情况。9、were expecting: 我们期望，还是委婉地表达自己的需求。10.we feel the urge to. 我们觉得有必要召集大家开个会呀什么的。项目上线1、major milestone: 重要里程碑。项目克服了一个巨大的难点，是一个重要里程碑。2、going foward: 接下来，相当于in future，for next step，可以换着用用变换句式。3、pilot run:试运行。重要项目开始时，一般都会有个试运行阶段，在这个阶段，收集一些错误或反馈，以期在更大的范围内更好地开展。4、rollback: 回滚。项目发布之后，有可能会有大规模的错误，这个时候就必须撤回之前的新版本，比如软件更新会遇到这种情况。5、kudos to: 向.致敬/感谢。相当于great thanks to.比如感谢整个开发团队，就是kudos to tech team.6、as of: 自.起，在.的时候。比如项目今天发布了，就是.be launched as of today.7、major win: 就是字面上的意思，大的胜利。8、way to go: 字面意思比较复杂，意会一下就是干得漂亮！赞！加油！商业1、cross sale: 交叉销售，指推销与其已有消费有关的产品与服务，比如买了洗发水推荐护发素之类。2、up sale: 增销，比如买了汉堡，加2元钱能换购可乐哦亲。3、presale: 预售，比如今年的双十一天猫都在玩预售。4、CPC ads: cost per click，点击付费模式。5、user stickness: 用户黏性6、repeat buying behavior: 重复购买行为。7、KOL: 意见领袖，key opinion leader，也就是微博大V，微信大号之类的，比如什么if姐，石榴婆，山茶花之类的。工程部维修工的岗位职责1、 严格遵守公司员工守则和各项规章制度，服从领班安排，除完成日常维修任务外，有计划地承担其它工作任务; 2、 努力学习技术，熟练掌握现有电气设备的原理及实际操作与维修; 3、 积极协调配电工的工作，出现事故时无条件地迅速返回机房，听从领班的指挥; 4、 招待执行所管辖设备的检修计划，按时按质按量地完成，并填好记录表格; 5、 严格执行设备管理制度，做好日夜班的交接班工作; 6、 交班时发生故障，上一班必须协同下一班排队故障后才能下班，配电设备发生事故时不得离岗; 7、 请假、补休需在一天前报告领班，并由领班安排合适的替班人. 专业知识 整理分享