旅游英语口语unit 9 Checking Out

,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,Unit Nine,Checking Out,退房效劳,Contents,Warming up,Situational Dialogues,Reading,Comprehension,Exercises,Useful Expressions,Contents,Background Knowledge,Tips for Checking Out,Background Knowledge,Generally speaking,the guests are required to pay the deposit of 1.5 times,you can choose to pay in cash,also can choose to use credit card as authorization,please do keep the receipt or the authorized documents.,The bill is paid together with the deposit when you check out.,一般来说，入住酒店需要付1.5倍押金，你可以选择现金支付，也可以选择用信用卡做授权，请保存收据或者授权单。,退房时是一起结账付钱的。,Background Knowledge,To inform the reception desk that you need check-out,and the reception desk informs housekeeping to check the room for recording the damages of items in bill.,Then the staff will print the bill.,The excess money will be returned to you after you pay in cash or charge,if it can be authorized,the staff will tear the authorized documents in front of you,of course,you can also take them back.,To explain if you need invoice,otherwise the receptionist will not give it to you.,到前台说明退房，前台通知客房部查房，如发现物品损耗等需要记入帐单。,然后工作人员会打印账单。,在你付钱或刷卡之后，多余现金会退还，如果先前是授权的，工作人员会将授权单当面撕毁，当然，你也可以要回来。,需要发票要说明，否那么前台人员是不会给的。,Background Knowledge,Check Out 结账,1.procedure手续、程序,2.voucher证件,3.note纸币,4.coin硬币,5.check,cheque支票,6.bill账单,7.charge收费,8.postpone延期,9.form表格,10.sign签字,Background Knowledge,11.check-out time退房时间,12.market price市价,13.cashiers desk兑换处,14.price list价目表,15.travelers cheque旅行支票,16.rate of兑换率,17.identification card身份证,18.conversion rate换算率,19.change money换钱,20.bank draft汇票,Dialogue 1,A:Id like to pay my bill now.,B:Your name and room number,please？,A:Sally Green,1128.,B:Have you used any hotel services this morning？,A:No.,B:Four nights at 90 US dollars each,and here are the meals that you had at the hotel.That makes a total of 665 US dollars.,A:Can I pay by credit card？,B：OK.Please sign your name here.,Warming up,Dialogue 2,A:Excuse me.Were leaving today.Id like to pay our bills now.,B:By the way,Id like to tell you that the check-out time is 12:00 noon,sir.,A:Ok,I will say goodbye to my friends,and I will back at 12:00.,B:How about the charge for the days you shared the Room 430 with your friend？,A:Please add to my account.,B:Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green？,A:Yes,my friend and I just had breakfast at the dining room,but we didnt use any services.,B:The total for the eight days is five hundred sixty yuan and eighty fen.,A:Can I pay it in cash?,B:Sorry,we only accept credit card.,A:Here you are.,Warming up,Dialogue 3,A:Good morning,sir.May I help you?,B:My name is Miller Bell and I was in room 3110.Id like to check out.Can I have my bill now?,A:Certainly.Mr.Bell,please wait a moment.Did you have breakfast this morning at the hotel or have you used any hotel services since breakfast?,B:Yes,but I paid cash for the breakfast.I havent used any services.,A:Fine.The total including service charge for two days is 844 yuan.Please check it.,B:OK.,A:Thank you,sir.Would you like to pay in cash or by credit card?,B:Cash.Here you are!,A:Thank you.Could you sign here,please?Mr.Bell,please wait a moment Thank you.Did you have breakfast this morning at the hotel or have you used any hotel services since breakfast?,B:OK.,A:Thank you for your coming.Please drop in again.Good-bye.,Warming up,Warming up,Keys:,Name,Room No.,Account,Way of payment,Sally Green,1128,665 US dollars,credit card,Mr.Green,430,560.80 yuan,credit card,Miller Bell,3110,884 yuan,cash,Dialogue 1,Check-out by Credit Card 用信用卡结账,Situational Dialogues,Dialogue 2,Check-out in Cash 用现金结账,Dialogue 3,Consultation of Checking out 退房咨询,Situational Dialogues,Dialogue 1 Check-out by Credit Card 用信用卡结账,Situation:Mr.John Smith is checking out at the front office.He wants to check-out by credit card.,A:Reservationist B:Mr.John Smith,A:Good morning,sir.Can I help you？,B:Id like to pay my bill now.,A:Your name and room number,please？,B:George Wright,Room 706.,A:Yes,Mr.Wright.Have you used any hotel service this morning？,B:No,I havent used any services.,A:Fine.This is your bill,Mr.Wright.Four nights at 90US dollars each,that makes a total of 360 US dollars.,Situational Dialogues,B:Can I pay by credit card？,A:Certainly.May I have your card,please？,B:Here you are.,A:Please sign your name here.,B:Oh,yes.Is it possible to leave my luggage here until Im ready to leave this afternoon?Id like to say good-bye to some of my friends.,A:Yes,well keep it for you.How many pieces of your luggage？,B:Just three.Ill be back by 3:00p.m.,A:Here is your receipt.Have a nice day.,B:Thank you.See you later.,Situational Dialogues,A：早上好，先生。我能帮你吗？,B：我想现在退房结账。,A：告诉我您的姓名和房间号码，好吗？,B：赖特乔治，706室。,A：好的，赖特先生。今天早晨你有没有用过旅馆效劳？,B：不，我没有使用任何效劳。,A：好的。这是您的账单，赖特先生。每晚90美元总共是四晚，也就是360美元。,B：我可以用信用卡支付？,A：当然可以。请把卡给我好吗？,B：给你。,A：请在这里签上你的名字。,B：噢，好的。我下午离开前能否把我的行李箱放在这里？我想跟我的一些朋友道个别。,A：好的，我们会帮你看管它。你的行李有多少件？,B：只有三件。我会在下午3:00回来。,A：这是你的收据。祝你愉快。,B：谢谢你。下午见。,Situational Dialogues,Dialogue 2 Check-ou