汽车专业英语教程教案课件

Chapter 5 Automobile Reception and Chapter 5 Automobile Reception and Maintenance EnglishMaintenance English第五章第五章 汽车接待与维修实用英语汽车接待与维修实用英语Section 1 Receptionist EnglishSection 1 Receptionist English第一节第一节 前台接待英语前台接待英语Section 2 Maintenance Reception EnglishSection 2 Maintenance Reception English第二节第二节 接待英语接待英语Section 3 Reading Materials of Automobile MaintenanceSection 3 Reading Materials of Automobile Maintenance第三节第三节 资料选读资料选读Section 4 Reading Materials of Present Automobile Section 4 Reading Materials of Present Automobile TechnologyTechnology第四节第四节 技术资料选读技术资料选读Chapter 5 Automobile Reception1Section 1 Receptionist EnglishSection 1 Receptionist EnglishSection 1 Receptionist EnglishSection 1 Receptionist English第一节第一节第一节第一节 前台接待英语前台接待英语前台接待英语前台接待英语 Lesson One Introduction of New ModelsLesson One Introduction of New Models 第一课第一课 车款推介车款推介 Lesson Two Negotiation of PriceLesson Two Negotiation of Price 第二课第二课 价格讨论价格讨论 Lesson Three Terms of PaymentLesson Three Terms of Payment 第三课第三课 支付方式支付方式Section 1 Receptionist Englis2 Lesson One Introduction of New ModelsLesson One Introduction of New Models 第一课第一课 车款推介车款推介 Dialogue 1Dialogue 1 对话对话1 1 Dialogue 2 Dialogue 2 对话对话2 2 Dialogue 3 Dialogue 3 对话对话3 3 NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS NOTES NOTES Lesson One Introduction of3 A A：Now Id like to show you the new modelNow Id like to show you the new model，2000 Toyota 2000 Toyota LandcruiserLandcruiser A A：现在我向您介绍一款新车，丰田巡洋舰：现在我向您介绍一款新车，丰田巡洋舰20002000。B B：ohoh，it looks niceit looks nice B B：很漂亮。：很漂亮。A A：YesYes，I bet youll like it more after my I bet youll like it more after my introductionintroductionIts Power Steering with Alloy WheelsIts Power Steering with Alloy WheelsCruise ControlCruise Control，4 Wheel Drive4 Wheel Drive A A：我肯定在听完我的介绍之后您会更喜欢它。它带动力转向的：我肯定在听完我的介绍之后您会更喜欢它。它带动力转向的合金车轮，有巡航系统和四轮驱动。合金车轮，有巡航系统和四轮驱动。B B：Very goodVery goodCould you tell me more about the Could you tell me more about the specifications of this model?specifications of this model?B B：很好。你能告诉我关于这款车更多的特点吗？：很好。你能告诉我关于这款车更多的特点吗？Dialogue 1Dialogue 1 对话对话1 1 A：Now Id like to show you4 A A：SureSureAs you can see its of sports utility body As you can see its of sports utility body style with Mahoghany exteriorstyle with Mahoghany exterior，4.7 Liter V8 engine4.7 Liter V8 engine A A：当然。它的发动机是：当然。它的发动机是4.74.7V8V8发动机。正如您所见，这辆车发动机。正如您所见，这辆车有红褐色运动型的外壳，非常好看。有红褐色运动型的外壳，非常好看。B B：I like it very muchI like it very muchWhats the price?Whats the price?B B：我非常喜欢。它的售价是多少呢：我非常喜欢。它的售价是多少呢?A A：49975.0049975.00 A A：49975.0049975.00美元。美元。B B：Any discount?Any discount?B B：能打折吗：能打折吗?A A：YesYes，We can offer you 5We can offer you 50ff0ff A A：可以，我们可以给您打：可以，我们可以给您打9.59.5折。折。B B：GoodGoodIll take itIll take it B B：好的，那我就买吧。：好的，那我就买吧。A：SureAs you can see its5 Dialogue 2Dialogue 2 对话对话2 2 A A：This wayThis way，Mr.SmithMr.SmithWhat do you think about our new What do you think about our new model Audi A6 Quattro?model Audi A6 Quattro?A A：请这边，史密斯先生。你觉得我们的新型号奥迪：请这边，史密斯先生。你觉得我们的新型号奥迪A6 QuattorA6 Quattor如何如何?B B：ohoh，it looks goodit looks goodBut Id like to know something But Id like to know something about its featureabout its feature B B：看上去不错。但是我想：看上去不错。但是我想多多了解一些它的特性。了解一些它的特性。A A：Its auto transmission and 4 wheel drive with power Its auto transmission and 4 wheel drive with power brakesbrakesLet me tell you more specificationLet me tell you more specificationThe Mileage is The Mileage is 1441514415The engineThe engine，4.2 Liter V64.2 Liter V6The price is The price is 27299.0027299.00I I think its quite a good carthink its quite a good car A A：这辆车带有动力制动器的自动变速器和四轮驱动。让我告诉：这辆车带有动力制动器的自动变速器和四轮驱动。让我告诉你更多它的特性：这辆车行驶了你更多它的特性：这辆车行驶了1441514415英里，英里，4.24.2V6V6发动机，售价发动机，售价是是2729927299美元。我觉得这是一辆很好的车。美元。我觉得这是一辆很好的车。Dialogue 2 对话2 A：Th6 B B：YesYes，I think soI think soBut Id like to look around and But Id like to look around and make a decision after seeing some other modelsmake a decision after seeing some other models B B：是的，我也这么想。但我还是想看看周围其他的型号然后再：是的，我也这么想。但我还是想看看周围其他的型号然后再下决定。下决定。A A：SureSure A A：好的。：好的。B：Yes，I think soBut Id l7 Dialogue 3 Dialogue 3 对话对话3 3 A A：Are you interested in our new model?Would you like Are you interested in our new model?Would you like to know more about it?to know more about it?A A：你对我们这款新车有兴趣吗：你对我们这款新车有兴趣吗?要多了解一下吗要多了解一下吗?B B：YesYes，I wouldI wouldBut does it have Anti-Lock Brakes and But does it have Anti-Lock Brakes and Auto Transmission?Auto Transmission?B B：好的。它有防抱死刹车装置和自动变速器吗：好的。它有防抱死刹车装置和自动变速器吗?A A：YesYes，of courseof courseAnd also with the other features And also with the other features such as Dual Air Bagesuch as Dual Air Bage，Tilt Wheel and Power Locks Etc.Tilt Wheel and Power Locks Etc.A A：当然有。而且还有其他的特性，如双层气囊、可调式车轮和：当然有。而且还有其他的特性，如双层气囊、可调式车轮和驱动力差速锁等。驱动力差速锁等。B B：PerfectPerfectI love itI love itthink Ill take this onethink Ill take this one B B：太好了，我很喜欢。我想买这辆。：太好了，我很喜欢。我想买这辆。A A：Thank youThank you A A：谢谢。：谢谢。Dialogue 3 对话3 A：Ar8 NEW WORDS AND EXPRESSIONSNEW WORDS AND EXPRESSIONS：NEW WORDS AND EXPRESSIONS：9 NOTESNOTES：NOTES：10 Lesson Two Negotiation of Price Lesson Two Negotiation of Price 第二课第二课 价格讨论价格讨论 Dialogue 1Dialogue 1 对话对话1 1 Dialogue 2 Dialogue 2 对话对话2 2 Dialogue 3 Dialogue 3 对话对话3 3 Dialogue 4 Dialogue 4 对话对话4 4 NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS NOTES NOTES Lesson Two Negotiation of11 Dialogue 1Dialogue 1 对话对话1 1 A A：How much is this new model 675How much is this new model 675？A A：这款新的：这款新的675675多少钱多少钱?B B：Its 465,000 YuanIts 465,000 Yuan B B：465000465000元。元。A A：I like this car very much but its bit expensive for I like this car very much but its bit expensive for memeCan you give me discotmt?Can you give me discotmt?A A：噢。我很喜欢这辆车，但价钱有点贵，能打折吗：噢。我很喜欢这辆车，但价钱有点贵，能打折吗?B B：WellWell，this is the newest model and very popularthis is the newest model and very popularI I think its worththink its worth B B：这是最新的款式，而且非常受欢迎，我觉得这个价格很合理。：这是最新的款式，而且非常受欢迎，我觉得这个价格很合理。A A：OkOk，Ill think about itIll think about it A A：好吧。我再考虑一下。：好吧。我再考虑一下。Dialogue 1 对话1 A：H12 Dialogue 2 Dialogue 2 对话对话2 2 A A：You could save a lot if you would order a little You could save a lot if you would order a little molemole A A：如果你多定一点可以省不少的钱。：如果你多定一点可以省不少的钱。B B：How could we do that?How could we do that?B B：怎么说呢：怎么说呢?A A：We offer a discount for large ordersWe offer a discount for large orders A A：我们对大量订购有折扣。：我们对大量订购有折扣。B B：Let me take another look at our requirementsLet me take another look at our requirements B B：那我得看看我们的需要量了。：那我得看看我们的需要量了。Dialogue 2 对话2 A：Yo13 Dialogue 3 Dialogue 3 对话对话3 3 A A：We can offer a 10We can offer a 10discount for orders over 10 000 discount for orders over 10 000 piecespieces A A：订购：订购1000010000个以上，我们可以打九折。个以上，我们可以打九折。B B：Im not sure we can use that manyIm not sure we can use that many B B：我怕我们用不了那么多。：我怕我们用不了那么多。A A：It would represent quite a savingsIt would represent quite a savings A A：这省下的可是一笔不少的钱哩。：这省下的可是一笔不少的钱哩。B B：okok，Ill see what I Can doIll see what I Can do B B：好吧，我考虑考虑吧。：好吧，我考虑考虑吧。Dialogue 3 对话3 A：We14 Dialogue 4 Dialogue 4 对话对话4 4 A A：Why are there three prices quoted for this part?Why are there three prices quoted for this part?A A：这种零件为什么有：这种零件为什么有3 3种不同的报价种不同的报价?B B：They represent the prices for different quantitiesThey represent the prices for different quantities B B：不同的量有不同的价钱。：不同的量有不同的价钱。A A：I seeI see A A：原来如此。：原来如此。B B：The more you orderThe more you order，the more you wilt savethe more you wilt save B B：订购越多，优惠越多。：订购越多，优惠越多。Dialogue 4 对话4 A：Wh15 NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS：NEW WORDS AND EXPRESSIONS：16 NOTES NOTES：NOTES：17 Lesson Three Terms of Payment Lesson Three Terms of Payment 第三课第三课 支付方式支付方式 Dialogue 1Dialogue 1 对话对话1 1 Dialogue 2 Dialogue 2 对话对话2 2 Dialogue 3 Dialogue 3 对话对话3 3 NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS NOTES NOTES Lesson Three Terms of 18 Dialogue 1Dialogue 1 对话对话1 1 A A：Lets discuss the terms of paymentLets discuss the terms of payment A A：我们谈一下支付方式吧。：我们谈一下支付方式吧。B B：WellWell，do you accept credit cards or I should pay in do you accept credit cards or I should pay in cashcash？B B：好的。你们接受信用卡付款还是现金？：好的。你们接受信用卡付款还是现金？A A：YesYes，either is OKeither is OKAnd you can pay by installmentAnd you can pay by installmentThe first installment should be paid a week beforethe The first installment should be paid a week beforethe shipmentshipmentThe second one would be paid 1 day before the The second one would be paid 1 day before the shipmentshipmentThen pay the last installment when you get the Then pay the last installment when you get the carcar A A：当然，两种方式都可以。您还可以采取分三期付款方式：第：当然，两种方式都可以。您还可以采取分三期付款方式：第一期在汽车运送之前一期在汽车运送之前1 1星期，第二次于运送前星期，第二次于运送前1 1天，最后，在收到车天，最后，在收到车后付清其余的款项。后付清其余的款项。B B：Thats very goodThats very good B B：好的：好的 Dialogue 1 对话1 A：L19 Dialogue 2Dialogue 2 对话对话2 2 A A：Ive one proposal to make on the mode of paymentIve one proposal to make on the mode of payment A A：对于我们的支付方式，我有一个建议。：对于我们的支付方式，我有一个建议。B B：Whats itWhats it？B B：什么建议？：什么建议？A A：Our business is concluded by way of L/COur business is concluded by way of L/CFrankly Frankly speakingspeaking，a letter of credit will raise the costs of my a letter of credit will raise the costs of my goodsgoodsI heard you would accept different kinds of paymentsI heard you would accept different kinds of payments A A：我们的交易是用信用证支付的，也就是说这会增加我的货物：我们的交易是用信用证支付的，也就是说这会增加我的货物成本，我听说有其他的方式支付。成本，我听说有其他的方式支付。B B：Thats trueThats trueBut we cant do itBut we cant do itPayment by L/C is Payment by L/C is our usual practice of doing businessour usual practice of doing business B B：是的。不过我们不能这么做。信用证支付是我们一向做生意：是的。不过我们不能这么做。信用证支付是我们一向做生意的惯例。的惯例。Dialogue 2 对话2 A：I20 A A：Would you consider another way of paymentWould you consider another way of payment？Otherwise Otherwise I would probably stop the businessI would probably stop the business A A：那你考虑一下吧。否则我要考虑终止和你的交易了。：那你考虑一下吧。否则我要考虑终止和你的交易了。B B：OKOKIll think about that and talk to you laterIll think about that and talk to you later B B：那好，我考虑后再和你联系。：那好，我考虑后再和你联系。A：Would you consider anoth21 Dialogue 3Dialogue 3 对话对话3 3 A A：Im glad our business is going quite smoothlyIm glad our business is going quite smoothly A A：很高兴我们的生意进行地如此顺利。：很高兴我们的生意进行地如此顺利。B B：YesYesBut is it OK I pay by Bankers TransferBut is it OK I pay by Bankers Transfer？B B：是啊。我能通过银行汇款付款吗？：是啊。我能通过银行汇款付款吗？A A：SonySony，Im afraid notIm afraid notWe accept payments in cash or We accept payments in cash or by credit card onlyby credit card only A A：不好意思，恐怕不行。我们只接受现金和信用卡付款。：不好意思，恐怕不行。我们只接受现金和信用卡付款。B B：OhOh，I dont think I have enough cash with me and I I dont think I have enough cash with me and I have no credit cardhave no credit card B B：噢，我现在没有足够的现金，而且也没有信用卡。：噢，我现在没有足够的现金，而且也没有信用卡。Dialogue 3 对话3 A：I22 A A：We have installment payment that can help youWe have installment payment that can help youThe The down payment is 1/3 of the pricedown payment is 1/3 of the price A A：那可以采用分期付款方式。您只要先付：那可以采用分期付款方式。您只要先付1/31/3的订金就行。的订金就行。B B：Thats greatThats greatIll pay the down payment nowIll pay the down payment now B B：太好了。那我现在就付订金。：太好了。那我现在就付订金。A：We have installment paym23 NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS：NEW WORDS AND EXPRESSIONS：24 NOTES NOTES：NOTES：25Section 2 Maintenance Reception EnglishSection 2 Maintenance Reception EnglishSection 2 Maintenance Reception EnglishSection 2 Maintenance Reception English第二节第二节第二节第二节 汽车维修接待英语汽车维修接待英语汽车维修接待英语汽车维修接待英语 Lesson One Reply for Customers ComplainLesson One Reply for Customers Complain 第一课第一课 接受顾客投诉接受顾客投诉 Lesson Two Visiting MaintenanceLesson Two Visiting Maintenance 第二课第二课 登门维修登门维修 Lesson Three Users FeedbackLesson Three Users Feedback 第三课第三课 用户反馈用户反馈Section 2 Maintenance Recepti26 Lesson One Reply for Customers ComplainLesson One Reply for Customers Complain 第一课第一课 接受顾客投诉接受顾客投诉 Dialogue Dialogue NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS NOTES NOTES Lesson One Reply for Cus27 DialogueDialogue 对话对话 ManagerManager：HelloHello，This is Sales DepartmentThis is Sales Department，New Century New Century Automobile CompanyAutomobile Company 您好，新世纪汽车公司销售部。您好，新世纪汽车公司销售部。CustomerCustomer：Im afraid I have to make a complaint with Im afraid I have to make a complaint with your corporationyour corporationIts a most unpleasant incidentIts a most unpleasant incident 我得向你公司提出投诉，这并不是一件令人高兴的事情。我得向你公司提出投诉，这并不是一件令人高兴的事情。ManagerManager：OhOh，what is it about?Im so sorry to hear what is it about?Im so sorry to hear thatthat 什么事什么事?真遗憾听到此事。真遗憾听到此事。Dialogue 对话 Manage28 CustomerCustomer：YesYes，I ordered a set of wheel alignment the I ordered a set of wheel alignment the other dayother day1 received and after I examined them one by one1 received and after I examined them one by one，I found that there must be something wrong with the I found that there must be something wrong with the related cornputer because it cant give any signalrelated cornputer because it cant give any signalThatsThats。why 1 want to see the managerwhy 1 want to see the manager 确实是这样的，前几天我订购了一套四轮定位仪，等我收到后确实是这样的，前几天我订购了一套四轮定位仪，等我收到后逐个检查时，我发现配套的计算机屏幕一点信号都没有。这就是我逐个检查时，我发现配套的计算机屏幕一点信号都没有。这就是我要见经理的原因。要见经理的原因。ManagerManager：I am sure everything is a11 right with that I am sure everything is a11 right with that shipmentshipmentYou see I know youre our regular customer and You see I know youre our regular customer and it is the first time for me to meet with such an it is the first time for me to meet with such an inconvenient thinginconvenient thing 我肯定那批货的装运一切都是正常的。我们是老交易了，这你我肯定那批货的装运一切都是正常的。我们是老交易了，这你是知道的，我也是第一次遇到这类问题。是知道的，我也是第一次遇到这类问题。CustomerCustomer：1 want t0 return this1 want t0 return this 我要退货。我要退货。Customer：Yes，I ordered a s29 ManagerManager：Without sufficient evidence to supportWithout sufficient evidence to support，your your claim is untenableclaim is untenableIf we were at faultIf we were at fault。we should be very we should be very glad to compensate for your lossglad to compensate for your loss 你必须有足够的证据。如果责任在我方，我们当然乐意赔偿你你必须有足够的证据。如果责任在我方，我们当然乐意赔偿你方损失。方损失。CustomerCustomer：Whats your opinion?Whats your opinion?您的意见如何您的意见如何?ManagerManager：Im terribly sorry about thatIm terribly sorry about thatMay I know May I know your name and addressyour name and address，sir?Ill check it and send a sir?Ill check it and send a repairman to your side at oncerepairman to your side at once 真的很抱歉，请问您的姓名及地址，等我核实后，我会立即派真的很抱歉，请问您的姓名及地址，等我核实后，我会立即派修理工去你那里处理此事。修理工去你那里处理此事。CustomerCustomer：This is Edward JohnsonThis is Edward Johnson，from Nofrom No120120，Rose Rose AvenueAvenue 我叫爱德华我叫爱德华约翰森，露丝大街约翰森，露丝大街120120号。号。Manager：Without sufficient30 NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS：NEW WORDS AND EXPRESSIONS：31 NOTES NOTES：NOTES：32 NOTES NOTES：NOTES：33 Lesson Two Visiting Maintenance Lesson Two Visiting Maintenance 第二课第二课 登门维修登门维修 Dialogue Dialogue NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS NOTES NOTES Lesson Two Visiting Mainte34 DialogueDialogue 对话对话 CustomerCustomer：Youve finally arrivedYouve finally arrived 你们终于来了。你们终于来了。RepairmanRepairman：Whats the matter?Whats the matter?什么问题什么问题?CustomerCustomer：I think something must be wrong with the I think something must be wrong with the computer for wheel alignment because there is no signal on computer for wheel alignment because there is no signal on the screenthe screen 我想四轮定位仪的计算机一定出了故障，因为屏幕上没有任何我想四轮定位仪的计算机一定出了故障，因为屏幕上没有任何信号。信号。RepairmanRepairman：OhOh，the engine went deadthe engine went dead 发动机不转了。发动机不转了。Dialogue 对话 Custome35 RepairmanRepairman：Were s0 sorry t0 have caused you so much Were s0 sorry t0 have caused you so much inconvenience and we have to replace itinconvenience and we have to replace itLet me have a look Let me have a look at your warranty certificate?at your warranty certificate?对不起，给您带来了诸多不便，我们得更换它。可以看一下您对不起，给您带来了诸多不便，我们得更换它。可以看一下您的保修单吗的保修单吗?CustomerCustomer：Here it i sHere it i s 给你。给你。RepairmanRepairman：WellWell，your warranty is expiredyour warranty is expiredWe have to We have to charge for the partscharge for the parts 哦，抱歉您的保修期已过，所更换的配件需要付款。哦，抱歉您的保修期已过，所更换的配件需要付款。CustomerCustomer：Thats all rightThats all right，Were dying for the Were dying for the normal work condition at any expensenormal work condition at any expense 没有关系，只要能修好就行。没有关系，只要能修好就行。Several minutes laterSeveral minutes later，The repairman replaced the wrong The repairman replaced the wrong unitunit 几分钟后，修理工更换了坏的部件。几分钟后，修理工更换了坏的部件。Repairman：Were s0 sorry t36 Repairman Repairman：Its OKIts OK，you can turn on the power nowyou can turn on the power now 好了，您可以开机了。好了，您可以开机了。CustomerCustomer：I appreciate your coming here in timeI appreciate your coming here in time 感谢你们及时维修。感谢你们及时维修。RepairmanRepairman：If anything is wrong with your computerIf anything is wrong with your computer，dont hesitate t0 call us a moment and were at your dont hesitate t0 call us a moment and were at your serviceservice 如果电脑再出现什么问题，请立刻打电话给我们，我们随时为如果电脑再出现什么问题，请立刻打电话给我们，我们随时为您效劳。您效劳。CustomerCustomer：Thank youThank you 谢谢。谢谢。RepairmanRepairman：My pleasureMy pleasure 不客气。不客气。Repairman：Its OK，you can 37 NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS：NEW WORDS AND EXPRESSIONS：38 NOTES NOTES：NOTES：39 NOTES NOTES：NOTES：40 Lesson Three Users Feedback Lesson Three Users Feedback 第三课第三课 用户反馈用户反馈 Dialogue Dialogue NEW WORDS AND EXPRESSIONS NEW WORDS AND EXPRESSIONS NOTES NOTES Lesson Three Users Feed41 DialogueDialogue 对话对话 SalesmanSalesman：HelloHello，This is New Century Automobile CompanyThis is New Century Automobile CompanyIm calling to know whether everything has gone well Im calling to know whether everything has gone well with your computerwith your computer 您好，这里是新世纪汽车公司。不知您的计算机现在运转是否您好，这里是新世纪汽车公司。不知您的计算机现在运转是否正常。正常。CustomerCustomer：Thanks a lotThanks a lotIt works excellently after It works excellently after being repairedbeing repaired 非常感谢，维修之后一切正常。非常感谢，维修之后一切正常。SalesmanSalesman：Im very happy to hear you say so and I do Im very happy to hear you say so and I do hope the minor problem didntcause you much inconveniencehope the minor problem didntcause you much inconvenience 很高兴听您这么说，但愿这一小问题没有给您带来太多不便。很高兴听您这么说，但愿这一小问题没有给您带来太多不便。Dialogue 对话 Salesma42 Customer Customer：Thank you very much for your good serviceThank you very much for your good serviceIm sure your company will bemaking more moneyIm sure your company will bemaking more money 谢谢你们真诚的服务，我相信贵公司生意会更加红火。谢谢你们真诚的服务，我相信贵公司生意会更加红火。SalesmanSalesman：It is always our policy to give reliable and It is always our policy to give reliable and satisfactory services to our clientssatisfactory services to our clientsLets find out what Lets find out what you like by doing a market research and it will give us an you like by doing a market research and it will give us an indicationindication 给顾客提供优质、满意的服务是我们的宗旨。让我们做个市场给顾客提供优质、满意的服务是我们的宗旨。让我们做个市场调查吧，我想这将帮助公司成长。调查吧，我想这将帮助公司成长。CustomerCustomer：OkOk，I feel the height of the computer is too I feel the height of the computer is too high that I have t0 operate by standinghigh that I have t0 operate by standing 我认为电脑的高度太高以致我只能站着操作。我认为电脑的高度太高以致我只能站着操作。SalesmanSalesman：Its a good suggestionIts a good suggestion，1ll report to the 1ll report to the manager right now!manager right now!这是个很好的建议，我会立即向经理汇报。这是个很好的建议，我会立即向经理汇报。Customer：Thank you very mu43 Customer Customer：I recommend a pleasant color to match with the I recommend a pleasant color to match with the houses colorhouses color 我建议色泽要好看一些，并且与房子的颜色要匹配。我建议色泽要好看一些，并且与房子的颜色要匹配。SalesmanSalesman：Thank you for your warm-hearted replyThank you for your warm-hearted replyI feel more I feel more optimistic and more confident about our relations in the futureoptimistic and more confident about our relations in the future 谢谢您热情的回答。我对我们未来的合作更加乐观和充满信心。谢谢您热情的回答。我对我们未来的合作更加乐观和充满信心。CustomerCustomer：Its just my own opinionIts just my own opinion，Id like you to think Id like you to think it overit over 这仅仅是我个人的观点，希望你们能够再考虑一下。这仅仅是我个人的观点，希望你们能够再考虑一下。SalesmanSalesman：WelI go into it furtherWelI go into it further，and let you know what and let you know what decision we reachdecision we reach 我们会做深入的调查，并且把我们的决定告诉您。我们会做深入的调查，并且把我们的决定告诉您。CustomerCustomer：I shall be glad to hear from youI shall be glad to hear from you 我会很乐意听到你们的决定。我会很乐意听到你们的决定。SalesmanSalesman：Thank youThank you，bye-bye!bye-bye!谢谢，再见谢谢，再见!CustomerCustomer：See you laterS