酒店D0031(377)

前厅部制度与程序FINANCE POLICY & PROCEDURES制度POLICYOutlet and Office Keys编号REF. NO.执行职位POSITION RESPONSIBLEFront Office Agency涉及部门DEPT.CONCERNEDFront Desk Personnel All Depts.目的OBJECTIVE:This policy intends to standardize the procedure of key issuing and receiving, to ensure the smooth operation. 执行程序PROCEDURES:1. All the outlet keys and office keys should be centralized to Front Desk for storage when operation is off.2. A locked key cabinet is installed at the Front Desk counter back area for this propose, the cabinet should be locked at all time for security reason.3. The key accessing to the key cabinet should be kept by the shift leader, and hand over shift by shift.4. F&B and all office should provide an authorized name list for the key withdraw.5. Key sign-in and sign-out record should be maintained with both the person concerned and Front Desk personnel when doing the key hand-over.6. Night Manager is responsible for the key inventory in the key cabinet during the night time.7. Any discrepancy is to be logged down on the AMs log book for further follow up or verification next day. 政策制定人PREPARED BY审批人APPROVED BY执行日期EFFECTIVE377