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UNIT 2 Communication ProblemsPART 1Listening 1. FTFFT2. 1)skin 2)local hospital 3)eat , skin trouble4)waiting for, a big basket5)done all her/the shopping, her/a shopping listListening 1.1)British English ,American English2)sound, words and expressions, grammar3)confusing, different, understandable,each2. I dont know. What do you say? jumper trouserschipschemists shopring them upHave you got an extra pen?Listening 1. TFFFFT2.1) small2) pie3) pine4) big5) small6) pint7) half8) German9) Warm10)brown11)English12)a packet of13)in the evening14)fried potatoes15)crispsListening 1. FTTFT2. examples: men , his , man-madeconsequences:1)mental image, females/women 2) females/women, males/men 3)citizensPART 21. TFFFF2. 1) or another2) seeing each other3) boating4) half an hour5) someone else6) anymore7) Of course I do8) two different places9) stupidPART 31. TIP1:Use open-ended questionsTIP2:Active listeningTIP3:The cocoonTIP4:Engage with the other personTIP5:Dont make assumptionsTIP6:Avoid antagonistic sentences2.1)closed questions2)kill the conversation3)summarizing4)concentrate on 5)visualize a “cocoon”6)turn around and face that individual7)a particular topic8)projecting your own thoughts or feelings9)a form of attack10)a lot less conflictsPART 4Listening 1) closer2) regular3) down4) sense5) envelope6) convenience7) instant8) longer9) positive10)225211)Quality12)Decreased13)Similar14)Inside15)Agreed16)DifferentListening 1) status2) definite3) doubts4) interrupt5) power structure6) establish and test7) knowledge8) power9) sharing approach10)encourage Listening FTFFTListening 1. TFTFTT2.1) an American education2) fluent English3) misses4) nice5) little things6) walking the dog7) weather8) snowy9) sunshine10)boots11)umbrella12)a big smile
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