国家开放大学电大本科《商务英语3》2021期末试题及答案

国家开放大学电大本科商务英语32021期末试题及答案（试卷号：1380）交际用语（共计S分.每小聘2分）1-5超：选择正确的塔句完成下列对话，井将答案序号写在答题纸上.L Good morning. Madam?Good morning! 1 need a check to send to my publisher tn New York.A. What can ! do for you.B. What do you want to buy.C. Why do you come here.2. Thank you. I must say I have a great staff.A. I f d like you to meet Joe Stcvcns Ik f s our sales team hwd. The Sales Ideportment hast more thnn 50 employees.Ik Please allow tne to introduce my colleague to you. She is the Purchasing ManagerC. It * s n pleasure to meet you. Bcn So youre the one responMble for thosr outstanding salc figures P ve seen.3. What can I do for you. Madam?A. Youe 1 better remit 500 yuan in cash to my son in Beijing University.Be Id like to remit SOO yuan in cash to my son in Beijing University.C. Id rothcr rrmit 500 yuan in cash to my son in Beijing University.4. What nbuut the commission?A. hs a general practice everywhere else.B. Of course# Id give you our lowest quotation.C. Vm afrmri you have to tell me how large your order is going tu be.5. And could you give me your signature here?A （）h I don91 hove my signature with me today.Be Sorry? 1rn afraid I didnt quite catch thatC. What do yiu think of my handwriting?二, 询汇皓法（共计30分,每小J 2分）620 |：1读下面的句子，从A,H.C三个选顼中选出一个能境入空白处的佳选项,并将香 案序号写在答纸上6. Whrthcr you leave （own for a dny or for n week, hnving nonirthinR fun you will exnfe you and dtimuhte energy.A. hvr been looking forward to B will look forwnrd w（： are going to look forward W7. The majority of your body is wairr. If you donft hydnuj youre going 10 feel tired.A. marie up ofB. muck ofC. m*de from8. They tmc the money to buy the materia!* they need to make their product they then sell.A, whotB. thutC. which9. There in the Plnnnintf Department Chow Fung is lhai.A. on a charge ofB. in charge ofC. under charRc of10. Online banking developed in the late 1990s and grew more popular over the years since it cah make onefs (inJincinl life much to ninnnge.A be easyB. eaaierV. cusyIL Mr. TonAka him subiribcd Jin English lunguage magname from the sales person tries to build trust with connumers by recommending n product a nd letting the consumers their own decisions.A. mnkeB, to makeC making13. hicAlly b negotiation should be h win-win situntion so both you and your customer will probably hiive to on Nome points*A. give tnB. give outC. give overLI. I rlcphane selling may use the Mlenpeoplr S time of uon the roadH more but * face-to (cc meeting is more effect!veA promotionwllyB, progrrssivelyC. productively15. I think n bu?i stop ndvertinrmcrn is a very wise choice to our productsA. Inunch B. promotecnTnpnign16. You with the rupicl economic growth nowndnys in Chinn the logistccn industry grrtlytA hn extrnctrdB. is io explodeC. 1, expanding17- We work closely every Urge airline like Air China, Air France and American Airlines.A withB. toC, in18. You enn apply for an AUSkcy. which means you can online with ua nndupdate your detaih online.A. transferB. transactC. transport19. 1 d like 75 unila by the end uf the month. Could I get an before placing an order?A，commerceB, evaluationl estimate20. I usu/illy get a commzjucHi of about 6% for the imports. Its a general everywhere clse it is critical to give each employee an entire task to complete. If that f s not possible make sure the individual knows and understands hss or her pan as it relates to the project or task. When people in your team know where they fit in the big picture# theyfre morr likely to be motivated to completr the task.Following that, we have the directing style. Sometimes n ituflt:on will cn for a direct Atyle of mnnagementa Perhaps a tight deadline looms or the project involves numerous employees and requires a top-down management approach. Hcrct a manager nwers five questions for the employees： What? Where? How? Why? and When? Let employees know what they need to do. how theyfre going to do iG and when the questions mut be finished.The last one is the teamwork style If you want to speed up a project and choose the best process for completing that project. managing by teamwork is the way to go. When you rnotivnte people to pool their knowledge the results may exceed your cxpecianons. O*n tcam$ can tackle problems more quickly than what you can accomplish on your own. ThuKivr-nn chnngr bmiUM the avnilnblr r ourev hnvr chnnnvcl24. When people in your trnrn know where they fit in the big pidurre thry arr morelikely to beto cornplrlc I hr lnsk(5) Paying accidental dividends( Every time a cor|onition owner tkes money out of his buMinc5e it counts as a dividends That can lend to a bigger persoruil income*tax bilk(6) Not keeping pcrMnl finnnees neparntr from biinincsj Mixing up btiMDrsn nd personal money can cau?ir hookkrrpm nnd Icgol problems(7) Setting prices too lowi Know your comm before you net product or service pricrAt or you run the rink n( losing money on every Mile. A simple break even HHAlysis enn help you sc( cretin Milo your company nmy have no ca&h nt hnnd.2& Il is recommended not to pay bills too Aoon29. BunincM money and pcrnanal money enn br mixed up.30. Try your b函 tu tindcruund your coms hrlorc you sei prices for yowr products or services四、写作(一篇作文,共29分)31. 根批要未写作文Suppose you are Henry. momht you boiiftht a Cnnon chgifnl rnniera from JIX com anrl found that the len didnt wotk properly. You nskvd lor a new one and found fh/i thrre were some scratches on the screen when rhe new cnnwni arrived. You nrc writinK to cnmplain nboul it i describe the problems clcarlyi ftnk for a replacement 4 the enmeraj ask for compensation or n 10% discounTi end the complaint Irttrn试题答案及评分标准(仅供参考)一 ,交际用语(共计I。分，每小分)1 一5H；逸择正1的培句完成下列对话并将答案序号写在答腰岷上.L A2. C3. B4. C5. B二,询定与给构(共计30分网小雄2分)020 18:阅读下面的句于.从A.H.C三个选项中选出一个能填入空白处的正确逸项，并将答 案序号写在答11峨上.6. A7. U8. C9. H10. B】2.A13, A14. C15. BI5. C17. A18 B）9. C20. C三、阅读理解（共40分.每小J 4分）21 25 H：阐读短文，从A、H、C三个垃项中选出一个正确答案.并将答案序号写在答融纸上.21. C22. B23. A24. C25, A26-30根据加文内昏判断始出的IB句是否正确,正例的的写“F”，井将答案耳在答剧纸上.26. F27. T 28. T29. F30. TE5 写作（共20分）31.根据要求写作文.作文怦分标褴：）评分原则本JK总分为20分.16 6 th次&分.评分时光根枫文体的内竹w讯肖初步纳定M所厦n次,然后以域ri次的要垠来仇M确定或调准料次启榆分.（3、评分时。注意的I:安内容为：内方虬们句型堡化山!迫用出法结构的州确件.论嫩 的iiwn俐逻割性以及应用丈的格式郦求.评分时.加拼7册议段侈.K将较并.以足第响交际.料分散降低个料次.（2）各档次的知分itttsi16 -20 分究全完成了域的舰定的任务8 1潺所0内容g沼法M构，句型制间汇有变化谓怯站何和用何廊0h沿意连咒避机性做/应用文勾作格式爆苑.11 15 分牧好地完成r城融爆定的任4H 熊所咨内tf懿加句型和WIIC有变化0仍法址恂和何汇凤本淮确.些忤情识&要jzm为会依敦夏命m桃站构或何汇所致1讷怠某本连腿、布一定的逻辑性成川文好作格式较为观壮.果本完成了试题规定的任务，覆杀所fi内寿要点,运用沿法结构和何汇方面怩满足任务的基本要求I有一些语法结构或伺汇万面的销很但不影响理解:语息姓贸性及迎物性方而存在一定何监，应用文写作格式基本3-5分虽尽力但不足以完成试题规定的任务仅覆盖部分主要内容，或写了一些无关内容3语旅结构和词汇运用能力很弱有许多语法结构或词汇方而的错误,影响了对写作内容的理解,语愈不连贯逻辑性方面问题较大S应用文写作格式不短范.2分未完成试地现定的任务$句孑不完整或无法理解语法靖构或词汇方面错误连篇.影响对写作内容的理解；语言运用能力差1倍意不清，密无逻辑1应用文写作椅式不规范.。分未答题.或虽作答但不知所云.