饭店英语1578474936

, , , , , , ,*,L/O/G/O, , , , , , ,*,Basic English Dialogue For Hotel,Be Confident,FIRST,TurnUpYourVolume,SECOND,To ViewThis,magic code,Nowwe bringyou,Basic English Dialogue For Hotel,Youwilllearn,Howto,greeting,welcome,Now,letme showyouthewayto do anicedialogue!,?,asking,apologize,Introduce the hotelsevice products,Greeting/,问候,Welcome/,欢迎,Asking/inquiring,询问,/,征询,早上好,/,下午好,/,晚上好，,先,先生,/,女士！,Goodmorning/ afternoon/evening, sir/ madam!,您好吗，,先,先生？,Howareyoutoday, sir?,您好吗？,Howdo you do!,最近好吗,？,？,Howareyou(doing)?,很高兴见,到,到你！,Nicetomeet/seeyou!,Greeting/,问候,欢迎观临,本,本餐厅。,Welcometo our restaurant.,很高兴再,次,次见到您,！,！,Were glad to see you again.,！,欢迎光临,海,海阳盛龙,建,建国饭店,。,。,Welcometo ShenglongJianguoHotel,Haiyang!,Welcome/,欢迎,Asking/inquiring,询问,/,征询,可以告诉,我,我您的名,字,字吗？,MayI have yourname, please?,请告诉我,您,您姓名的,首,首字母。,Yourinitials, please?,请您在这,里,里签字。,MayI have yoursignature here,sir?,您需要留,口,口信么？,Would you like to leavea message?,您能再说,一,一遍么？,I beg your pardon?,您觉得我,们,们的服务,怎,怎么样？,Whatdoyouthink ofourservice?,Asking/inquiring,询问,/,征询,能告诉我,您,您的名字,/,房号么？,MayI know yourname/room number?,请问您是,哪,哪位？（,打,打电话时,用,用）,MayI know whomImtalkingto?,请让我为,您,您服务，,夫,夫人。,MayI beof(your) service,madam?,先生，我,向,向您推荐,xx,。,MayI recommendourxx to you, sir?,xx,怎么样？,Howabout axx?,为您预订,xx,，可以吗,？,？,Would you like me tobook you axx?,您喜欢坐,窗,窗边的位,置,置吗？,Would you like to sit bythewindow?,您来一杯,茶,茶吗？,Would you like to have acupoftea?,夫人，您,还,还有什么,需,需要吗？,Is thereanything else Icandoforyou,madam?,2,Expressing goodwishes,祝福,Answersto goodwishes,对祝愿的,回,回答,Expressing thanks,致谢,Answersto thanks,对致谢的,回,回答,Apologizing,致歉,Answersto thanks,对致谢的,回,回答,Apologizing,致歉,Answersto apology,对致歉的,回,回答,Expressing goodwishes,祝福,愿您和我,们,们共度好,时,时光。,/,祝您入住,愉,愉快。,Havea pleasantstaywith us, Sir.,祝您今天,/,今晚,/,周末愉快,！,！,Havea niceday/a pleasantevening/a goodweekend!,祝您愉快,！,！,Enjoy your stay/day.,新年,/,生日快乐,！,！,Happy New Year/Birthday!,圣诞快乐,！,！,Merry Christmas!,新婚快乐,！,！,Merry,Answersto goodwishes,对,祝,祝,愿,愿,的,的,回,回,答,答,也,祝,祝,您,您,愉,愉,快,快,！,！,Youtoo,Mr.xx/Ms./Mrs./Miss.,也,祝,祝,您,您,愉,愉,快,快,！,！,Thesametoyou,sir/madam.,Expressingthanks,致,谢,谢,非,常,常,感,感,谢,谢,。,。,Thankyouverymuch.,谢,谢,谢,您,您,的,的,光,光,临,临,。,。,Thankyouforcoming.,谢,谢,谢,您,您,的,的,理,理,解,解,。,。,（,（,得,得,到,到,谅,谅,解,解,时,时,用,用,）,）,Thankyouforbeingsounderstanding.,您,真,真,是,是,太,太,好,好,了,了,！,！,谢,谢,谢,谢,！,！,That,sverykindofyou.Thankyouverymuch.,Answerstothanks,对,致,致,谢,谢,的,的,回,回,答,答,不,用,用,谢,谢,。,。,Youarewelcome.,别,客,客,气,气,。,。,Withpleasure.,乐,意,意,为,为,您,您,效,效,劳,劳,！,！,Mypleasure.,很,高,高,兴,兴,为,为,您,您,服,服,务,务,，,，,请,请,随,随,时,时,与,与,我,我,们,们,联,联,系,系,。,。,Gladtobeofservice.Pleasefeelfreetocontactusanytime.,Apologizing,致,歉,歉,不,好,好,意,意,思,思,，,，,打,打,扰,扰,一,一,下,下,！,！,Excuseme.,真,是,是,很,很,抱,抱,歉,歉,！,！,I,mawfullysorry.,请,您,您,原,原,谅,谅,！,！,Ibegyourpardon.,抱,歉,歉,，,，,打,打,扰,扰,一,一,下,下,。,。,（,（,不,不,得,得,不,不,打,打,扰,扰,客,客,人,人,时,时,）,）,Excusemeforinterrupting.,抱,歉,歉,，,，,打,打,扰,扰,了,了,！,！,（,（,打,打,扰,扰,客,客,人,人,后,后,）,）,Sorrytohavebotheredyou.,对,不,不,起,起,，,，,可,可,能,能,出,出,了,了,什,什,么,么,差,差,错,错,，,，,我,我,真,真,诚,诚,向,向,您,您,道,道,歉,歉,。,。,（,（,有,有,投,投,诉,诉,时,时,）,）,I,mverysorry.Therecouldhavebeenamistake.Idoapologize.,不,好,好,意,意,思,思,，,，,有,有,人,人,叫,叫,我,我,/,有,个,个,电,电,话,话,找,找,我,我,。,。,（,（,终,终,止,止,谈,谈,话,话,时,时,）,）,I,msorry.I,mbeingcalled.,抱,歉,歉,，,，,有,有,个,个,客,客,人,人,正,正,在,在,等,等,我,我,过,过,去,去,。,。,（,（,终,终,止,止,谈,谈,话,话,时,时,）,）,I,msorry.Aguestiswaitingforme.,抱,歉,歉,让,让,您,您,久,久,等,等,了,了,！,！,I,msorrytohavekeptyouwaiting,sir.,很抱歉，餐,厅,厅已经订满,了,了。,Im sorry.Therestaurantis fullybooked.,Answers toapology,对致歉的回,答,答,没什么。,Thats allright.,没关系。,It doesntmatter.,这没什么。,Itsnothing.,3,Directing,指示,Arousing attention,提示,Reassuring,表示安慰,Willing toserve,表示乐意效,劳,劳,Declining,表示婉拒,Positive answer,肯定的答复,Uncertainanswer,未肯定时的,答,答复,Negative answer,否定时的答,复,复,Expressingpity,表示遗憾,Beingmodest,表示谦让,Agreeing,表示同意,Understanding,表示明白,Not understanding,表示不明白,Directing,指示,我给您带路,吧,吧,/,我指给您看,。,。,Let me show you.,请这边走。,Thisway,please.,就在您的右,手,手边。您会,看,看到的,It will beon your righthandside.Youcantmissit.,直走。,Go straight ahead.,往下走到大,堂,堂。,Go down tothelobby.,请乘电梯到,三,三楼。,Please take theliftto the 3rd floor.,在第一个出,口,口向左,/,右走。,Turnleft/rightat the first exit.,Arousing attention,提示,这是您要的,XX,。（递东西,时,时用）,Hereyou are.,就是这里了,/,我们到了。,（,（到达目的,地,地）,Herewe are.,出租车来了,。,。,Herecomesthetaxi.,先生，请小,心,心天花板,/,湿地板。（,到,到达目的地,）,）,Beware ofthe ceiling/ the wetfloor, sir.,Reassuring,表示安慰,夫人，请别,担,担心。我们,会,会跟进这件,事,事情的。,Dontworry, madam.Wellseeto it.,我会调查这,件,件事情。,Illlookintothe matter.,我马上就来,。,。,Illbe with you ina moment.,不要着急，,请,请慢慢来。,Thereis no hurry, sir. Take your time.,时间不会太,长,长的，先生,。,。,It wont be toolong, sir.,夫人，请慢,慢,慢来。,Please take iteasy,madam.,一有空位我,们,们就会通知,您,您的。,Wellletyou know as soon asthereis any available.,我会报告给,经,经理的。,Illreport itto our manager.,Willing toserve,表示乐意效,劳,劳,乐意为您效,劳,劳！,Illbe glad tohelp.,当然，夫人,，,，我非常乐,意,意为您效劳,！,！,Certainly,madam. Ill behappy todo it.,很荣幸为您,服,服务。欢迎,随,随时与我们,联,联系。,Gladto beof service. Pleasefeelfreeto contactus anytime.,我是,xx,如果有什么,需,需要，欢迎,随,随时与我联,系,系。,My name isxx,if there is anythingwe can doforyou,justlet us know.,Declining,表示婉拒,抱歉，这是,机,机密。,Im afraidsuchinformation isconfidential.,谢谢您的好,意,意，但是，,很,很抱歉我不,能,能接受。,Thats very kind ofyou,but no, thank you.,不需要了，,先,先生。不过,还,还是谢谢您,。,。,Thatwontbe necessary,sir,but thankyou all the same.,恐怕我们不,能,能那样做。,Im afraidwe cannotdo that.,Positive answer,肯定的答复,当然，我马,上,上给您拿过,来,来，先生。,Certainly,sir,Illbring itto you right away.,我们有,xx,。,We dohavexx available.,Uncertainanswer,未肯定时的,答,答复,很抱歉，我,们,们不能保证,，,，但是我们,会,会尽力而为,的,的。,Im sorrywe cannotguaranteeit, but we,ll do ourbest.,很抱歉，夫,人,人，我不能,确,确定，不过,我,我可以找另,外,外的人为您,服,服务。,Im sorry,madam, Im afraid I,m not sure, but Ill asksomeone for you.,如果您愿意,稍,稍等一会儿,，,，我会找给,您,您的。,If you wait a moment, sir, Ill tryto find (it) out.,Negative answer,否定时的答,复,复,很抱歉，没,有,有折扣。,Im sorry,there isno discount.,夫人，不好,意,意思，我们,没,没有合适的,了,了。,Im sorry,madam, Im afraid we don,t have any available.,Expressingpity,表示遗憾,听到这个消,息,息我也很难,过,过。,Im sorryto hear that.,真遗憾！,Itsa great pity.,Expressingconcern,表示关怀,先生，您还,好,好吧？,Are you all right, sir?.,希望您没有,伤,伤到自己。,I hope youdidnot hurt yourself.,您要去看医,生,生吗？,Wouldyouliketo see thedoctor?,希望你已经,好,好些了。,I hope youarebetter now.,Beingmodest,表示谦让,请您先走，,先,先生。,Afteryou,sir./ You first, sir.,Agreeing,表示同意,是的。,Thats true.,当然，先生,。,。,Absolutely, sir.,确实如此，,先,先生。,Exactly, sir.,Disagreeing,表示不同意,这个的确货,真,真价实。（,在,在客人对商,品,品价格提出,质,质疑时。）,Not really. Its good value for theprice.,恐怕,Sorry, Imafraid,Understanding,表示明白,我明白了，,先,先生,/,夫人。,Yes,I see, sir. / Well madam,I know.,Not understanding,表示不明白,您可以说的,慢,慢一些吗？,Couldyouspeakmoreslowly?,不好意思，,我,我不是很明,白,白。我叫经,理,理过来，可,以,以吗？,Im sorry,I dont quiteunderstand. Should Igetthe manager?,请再,说,说一,次,次。,Pleasepardon?,4,DAY/MONTH/YEAREXPRESSION,日、,月,月、,年,年的,表,表达,方,方式,SEASON/WEATHER,季节,、,、天,气,气,Day/week,日,/,星期,的,的表,达,达,昨天,今天,明天,后天,前天,星期,周末,Yesterday,Today,Tomorrow,Thedayaftertomorrow,Thedaybeforeyesterday,Week,Weekend,Q:,今天,星,星期,几,几？,It,s,A:Sunday(Sun.),Monday(Mon.),Tuesday(Tue.),Wednesday(Wed.),Thursday(Thur.),Friday(Fri.),Saturday(Sat.),周日,至,至周,六,六,Month,月的,表,表达,月,今天,几,几号,？,？,今天,是,是五,月,月一,日,日,Month,What,sthedatetoday?,It,sthefirstinMay.,1-12,月：,January(Jan.)February(Feb.)March(Mar.)April(Apr.)MayJune(Jun.),July(Jul.)August(Aug.)September(Sep.)October(Oct.)November(Nov.)December(Dec.),Years,年的,表,表达,年,Year,年初,Thebeginningofayear,年底,Theendofayear,去年,Lastyear,今年,Thisyear,闰年,Leapyear,1643,年,Sixteenforty-three,Seasons,季节,的,的表,达,达,季节,春季,早春,夏季,盛夏,秋季,晚秋,冬季,Season,Spring,Earlyspring,Summer,Midsummer,Autumn/fall,Lateautumn,winter,Weather,关于,天,天气,今天,天,天气,如,如何,？,？,What,stheweatherliketoday?,TodayisXXX.,Cloud,云,Sun,太阳,Rain,雨,Fog,雾,Wind,风,Cloudy,阴天,Sunny,晴天,Rainy,下雨,天,天,Foggy,雾天,Windy,刮风,天,天,5,TASTE,味道,COLOUR,色彩,NUMBER,数字,SAYINGGOODBYE,告别,语,语,THETITLEOFATECHNICALPOST,职称,PLACEOFINTERESTANDADDRESS,旅游,景,景点,Taste,味道,的,的表,达,达,美味,的,的,甜的,酸的,咸的,苦的,辣的,糟糕,的,的,Delicious,Sweet,Sour,Salty,Bitter,Hot,Terrible,Howisittaste?,It,s,Colors,色彩,的,的表,达,达,Whatcolorisit?,It,s,在表,达,达颜,色,色的,深,深浅,时,时，,直,直接,在,在颜,色,色前,加,加,dark,（深,）,）,或,light,（浅,）,）即,可,可。,如深,蓝,蓝色,为,为,darkblue,，浅,红,红色,为,为,lightred.,Redyellowgreenbluewhiteblackorange,pinkpurplegreybrowncreambluegreencrimson,NUMBER,数字,CardinalNo.,基数,词,词：,主要,表,表示,数,数量,13-19,都以,-teen,结尾,，,，,20-90,等十,位,位整,数,数都,以,以,-ty,结尾,。,。,OrdinalNo.,序数,词,词：,主要表示,次,次第，如,在,在表达楼,层,层时，我,们,们就用序,数,数词。,第,4-19,都由相应,的,的基数词,加,加,-th,构成。第,20-90,等十位整,数,数的词,是,是由相应,的,的基数词,去,去词尾,-y,，加,-ieth,构成。,Saying good-bye(,告别语,),再见！祝,您,您愉快！,Good-bye, and have anice day.,真诚期待,再,再次为您,服,服务。,We all lookforwardto serving you again.,真诚期待,再,再次为您,服,服务。,We all lookforwardto serving you again.,希望您在,这,这里过得,愉,愉快！,Hopeyouenjoyedstayingwith us.,Thetitle ofa technicalpost(,职称,),总经理,总经理秘,书,书,业主方代,表,表,总监,行政管家,大堂经理,经理,值班经理,主管,领班,客房服务,员,员,男,/,女服务员,文员,接线员,行李生,接待员,客户关系,主,主任,GM/General Manager,EXESecretary,Owner Representative,Director,EXEHousekeeper,AM/AssistantManager,Manager,MODManagerOn Duty,Supervisor,Captain,Floor Attendant,Waiter/Waitress,Clerk,Operator,Bell Boy,GSA/GuestServiceAssistant,GRO/GuestRelationOfficer,PlacesofInterest,andaddress,(,旅游景,点,点,),老虎滩,TigerBeach,海之韵,广,广场,CharmoftheSea Plaza,水族馆,HePole Aquarium,金石滩,GoldenPepple Beach,冰峪沟,BingyuValley,旅顺（,军,军港）,LvshunCity(PortArthur),棒棰岛,BangchuiIsland,星海广,场,场,Xinghai Square,机场,Airport,火车站,Railway Station,THANKYOU,Isthereanyquestion?,