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单击此处编辑母版标题样式,*,*,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,2024/11/20,1,Unit Three Inquiry and Reply,Categories,General Inquiry,Specific Inquiry,2024/11/20,2,2024/11/20,3,General Inquiry,General info.,Catalogue,Price list,Sample,一般的询盘是指买家为了解商品情况向卖家索取需要的商品目录本、价格单、样本或样品等,2024/11/20,4,Specific Inquiry,Interested item,Detailed info.,Catalogue,Price list,Sample,2024/11/20,5,Counter offer to New Inquires,回复新客户的询盘,收到询盘后，就应该仔细研究，并在第一时间给予回复，切不可拖沓。因为很多机会，就是在等待中失去的。效率，往往会成为业务开发的关键。,2024/11/20,6,Subject:Offer sheet will be provided soon,Dear Abby,So pleased to receive your inquiry through Global .,I will check with my manager about the unit price for each item,and give you reply with quotation in 3 days.,Any other interest,pls also let me know.,B.R.,Scott Wang,2024/11/20,7,Counter offer to Specific Inquires,回复有针对性的询盘,做久了业务的人都会知道，有针对性的询盘质量一般都很高，在一定程度上代表了客户的购买欲望。泛泛地浏览和精细地想要了解某个产品，是完全不同的。,客户针对某一具体产品询价，甚至给出了自己的要求、图片或相关信息，必然希望能够在第一时间得到准确而详尽的回复。若这一关能把握好，必将在无形中能给客户留下一个良好的印象。,2024/11/20,8,2024/11/20,9,Subject:Quotes for 200w power inverter,Dear Mr.Lee,Very glad to see you in the Canton Fair yesterday!,Concerning your inquired item#TD-JIC 2685,please find our offer as follows.Also attached the quotation sheet in detail for your review.,Item:,Art.No.:,Spec.:,Size:,Weight:,Color:,Logo:,Packaging:,Ctn size:,GW/NW.:,Qty/20FCL:,Qty/40FCL:,2024/11/20,10,Samples could be prepared in 5 working days.Pls help to send me your address in detail with courier account,if you would like to evaluate the samples.,We look forward to your reply soon!,B.R.,2024/11/20,11,2024/11/20,12,Counter offer to Non-specific Inquires,回复语焉不详的询盘,很多时候，语焉不详的询盘并不代表询盘质量差或客户随便问问，也许就是一个不错的潜在机会。每个人习惯不同，有人喜欢长篇大论，有人喜欢根据客户的推荐来选择产品，不能一竿子打翻一船人。所以对于语焉不详的询盘，也要找到切入点和突破口。,2024/11/20,13,Subject:Company profile&main products category,Dear Sally,Thank you for your inquiry for our products!,Here are our main categories below.,Hand tool&power tool,Art&craft,Home textile,Please find our company profile in attachment.If an interest,were willing to give you offer as per your request.,B.R.,2024/11/20,14,2024/11/20,15,Company Profile,公司简介,对于一个专业的企业，不管是贸易公司还是工厂，都应该有突出自身形象的东西，能让客户对自己的优势和公司情况、业务情况等一目了然。公司简介应该是图文并茂，并有数据和图标支持，能够增强客户与我们合作的信心。公司简介可以做成,PPT,或,PDF,格式，控制图片大小，从而使整个文件尽量不要过大，便于邮件收发。,2024/11/20,1,、公司名、地址、网址、简介,2,、公司图片,3,、样品间图片、产品图片,4,、产品种类及具体详情,5,、公司近三年销售额（图表佳）,6,、现有的客户分布,7,、现有的主要大客户,8,、员工人数和职责分类,9,、如果是工厂，则生产设备、流水线数量、品质控制能力、相关,ISO,标准，第三方验厂报告。,Interpretation,型号,规格,尺寸,重量,包装方式,箱规,毛,/,净重,2024/11/20,17,型号,Article No./Item No.,规格,specification,尺寸,size,重量,weight,包装方式,packaging,箱规,ctn size,毛,/,净重,G.W./N.W.,2024/11/20,18,Interpretation,目录,价目表,样品,付款方式,交货期,折扣,佣金,2024/11/20,19,目录,catalogue,价目表,price list,样品,sample,付款方式,payment terms,交货期,delivery date,折扣,discount,佣金,commission,2024/11/20,20,Useful Phrases,Assure “,向,保证，使确信,”,1.assure sb.of sth.,E.g.We assure you of prompt delivery.,2.assure sb.that,E.g.We assure you that well do our best to deliver the goods on time.,2024/11/20,21,3.be/rest assured of sth.,E.g.Please be/rest assured of prompt delivery.,4.be/rest assured that,E.g.Please be/rest assured that well do our best to deliver the goods on time.,2024/11/20,22,Quote “,报价,”,1.quote sb.a price for sth.,E.g.Pls quote us your best price for flags.,2.quote sb.a price,E.g.Pls quote us your best price.,2024/11/20,23,Practical Expressions,So pleased to receive your inquiry,很高兴收到您的询盘。,Thank you for your inquiry.,谢谢您的询盘。,Thank you for your prompt reply.,非常感谢您的及时回复。,2024/11/20,24,Concerning your inquired luggage bag,please help to find our offer sheet in attachment.,Concerning your inquired item#TD-JIC 2685,please find our offer as follows.,关于您询价的行李包，请看附件,/,下述的报价单。,Pls find our updated price list for our beauty cases in attachment.,关于我司的化妆箱，请看附件更新过的报价单。,2024/11/20,25,Attached the photos for our wooden products for your selection.,附件是我们木制品的图片，供您选择。,The quotation sheet will be provided no later than this Friday.,报价单会在本周五之前发给您。,Samples will be finished within this week.,样品会在本周内完成。,2024/11/20,26,Would you like to evaluate our samples in advance?,您想先看看我们的样品么？,If any other interest,pls let us know.,如果您对其他产品感兴趣的话，欢迎联系我。,2024/11/20,27,We are looking forward to your early reply.,我们期待你的早日回复。,We look forward to serving you again in the near future.,我们期待在不久的将来再次为您服务！,2024/11/20,28,
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