Managingforethicalconduct道德行为的管理（1）

*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Managing for ethical conduct(1),Geoffrey G.Bell,PhD,CA,University of Minnesota Duluth,October,2003,A model of ethical behavior,Individual characteristics:,Moral development,Multiple ethical selves,Situational factors:,Work context,Reward system,Roles&expectations,Peer behavior,Resource scarcity,Observed,Behavior,Constraints of,observation,Consequences of model,We must be careful in attributing causes of behavior.,What we may think is caused by“ethical or“unethical people may be importantly influenced by situational factors.,We must make sure were accurately observing whats going on.,By changing elements of the work environment,we may be able to importantly modify peoples behavior.,Sloganeering is rarely effective.,Multi-dimensional personalities,According to the text,people are trained from childhood to have multiple facets to their personalities.,People use ethically neutral terms to define the conduct of business(“bluffing;not“lying).,Ken Lay is cited as an example of a highly multi-faceted individual.,The power of reward systems,Reward(and punishment)systems importantly influence a persons behavior at work.,Note:I didnt use the term“determine behavior,but“influence.Other factors influence the rewards behavior relationship.,People will normally behavior in ways that are rewarded.,Note“the fallacy of expecting A while rewarding B.,What does the organization reward?Is that what we want to reward?,Nick and extra work.,People will also look at how others behavior is rewarded or punished(social learning theory).,Some conclusions,People who behave in an unethical manner may not be“bad apples.Rather,there may be important systemic factors that lead them to behave in an undesirable way.,Controlling the reward/motivation system may importantly influence employees behavior,but that too is influenced by other factors.,Make sure youre really rewarding desired behavior.,Make sure theres a consistency between what you espouse and what you reward.,