外企高绩效教练GROW模型

单击此处编辑母版标题样式,*,.,*,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,Welcome to this Workshop on,“,Coaching For High Performance”in the New Millennium,.,What do you know about“Coaching”?,Me,the Manager,What kind of manager am I?,Coaching-What does it mean?,Core Caching Skill-Asking Questions,G,R,O,W,-The Tool of Coaching,G,-Goal Setting,R-Reality Check,O,-Options,W,-What,When,Who and Will,Role Play-You are the Coach,Agenda Of The Workshop,.,Lets Brainstorm,Please write down,what you know,about,“Coaching”,.,The Manager as Coach,Coaching,in Action,Learner,Coach,Organisational Factors,The Coaching Relationship,Coaching,For High,Performance,In The New Millennium,.,What kind of Manager am,I,?,does as much as possible himself,focuses on tasks rather than people,delegates work,focuses on people rather than tasks,Please chose(,),:,A Doer,A Developer,.,Reasons for being,Doer,(1),Traditional Manager Concept,The traditional concept of management:,managing=Giving Orders,managing=controlling,managing=solving problems yourself,Most managers do rather belong to the group of“Doers”.Reasons are as follows:,.,Reasons for being,Doer,(2),Internal/Personal reasons,Trust,Risk,Control,Satisfaction,.,Time,Skills,Reasons for being,a Doer,(3),Time and Skills,There are two main reasons,why they Do so:,.,Is being/becoming,a developer,worth the effort?,Individual performances?,The teams performance?,Your performance as manager?,The performance of the organisation?,Your career within the organisation?,If you invested more time in developing,would there be significant benefit to be gained in terms of:,.,Do they live up to their potential?,Do you agree to the following statement?,“,There is a gap between the actual performance and the potential of the employees I manage.”,Yes,No,Please chose(,),:,.,What Coaching can do?,to help you to get a(better)developer.,to narrow the gap between performance and potential of your staff.,The most important aim of coaching is:,Improve Performance,Coaching is an important tool:,.,Definition Of Coaching,Coaching is helping,people to develop,and perform to their,highest potential.,Coaching,For High,Performance,In The New Millennium,.,Why Coach?What does it mean to?,To help someone to change their behavior in a way that they will be able to sustain,because it enables them to build on what they already know and do,A response to to be leaner,flatter,faster,better etc,As standards keep rising,managing to improve performance is the key to profitability and to achieving your business goals in an increasingly competitive world,Coaching,For High,Performance,In The New Millennium,.,Section,Core Skill of Coaching,Coaching,For High,Performance,In The New Millennium,.,Questions?,Please write down,when,and,why,you,use,questions,.,.,Why Ask Questions?,NOT,TO GET INFORMATION FOR THE QUESTIONER,BUT,TO DEVELOP THE LEARNERS,AWARENESS,TO SHARPEN THE LEARNERS,FOCUS,TO STIMULATE LEARNERS,RESPONSIBILITY,TO HELP THE LEARNER FIND THEIR OWN ANSWERS,TO GET LEARNER TO TAKE OWNERSHIP OF THE PROCESS,.,Coaching:the art of asking questions,Spontaneous,Raising coachees awareness,Open Questions,.,When,and,What,can you coach?,You can coach in basically every situation,You can coach yourself and/or your employees,Some opportunities for coaching,making a plan or decision,solving a problem,meetings with staff,problematic relations between employees,A very good way of finding out if coaching is possible is this:,Every time someone comes to you and has a question:Ask yourself:“,Do I have to answer it,or could they answer it,themselves?”,But be aware that sometimes staff just needs your quick help and information.Overdoing it will not help.,.,As We Go Along,Keep Thinking About One,of Your Associates and Any Related Live,Coaching Issues,for Real Role Play Later On,Remember!,.,GROW Model,.,G,R,O,W,-Asking,W,hat questions,W,hen and,W,hat for,G,Goal setting(mid-and long-term),R,Reality Check-clarify the current situation,O,Options:discussing and settling on alternatives/ways/actions to reach the goal,W,What?When?Who?Will?What should be done?When by whom and does the will exist to do it?,G,R,O,W,.,G,R,O,W,-Some hints for asking the,right questions(1),THE FOLLOWING HINTS MAY HELP YOU TO SUCCEED,Its about-helping,NOT telling,Its about-letting it out,NOT hammering,it in,Its about-unlocking peoples potentials,Its about-helping someone to get the best performance out of themselves,Its about-stepping back,and handing over the responsibility for improvement to the Learner,Its about-turning problems into guided learning experiences,Do not impose your solution on the coachee,G,R,O,W,.,Follow the train of thought of the coachee,Pay attention to the answers,Questions must be spontaneous,Show real interest in the case of the coachee,Understand,Summarise and take notes,Dont try to solve all the problems in one session,G,R,O,W,G,R,O,W,-Some hints for asking the,right questions(2),.,G,ROW,:,G,oal Setting:,What type,of Goal?,Long-Term Goals/Visionary Goals,1.Characteristic,:,they are re