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,WWW.UFSOFT.COM,股 票 代码:600588,未来的企业信息化,何经华,用友软件股份有限公司 总裁(CEO),未来的企业信息化何经华,The Facts&Figures,Volatility-Fortune 500,1970-80 32%,Gone,1980-90 47%,Gone,1990-98 54%,Gone,-,Build to Last,-The GE Way,The Facts&Figures Volatility,Competitive Strategy,Is To,Create A Non-Replaceable,Position,未来的企业信息化课件,Information Driven Enterprise,Faster Information,Exception Information,Comparative Information,Access from Anywhere,Intelligence,Facts,Knowledge,Information Visibility&,Intelligence,Information Driven EnterpriseF,Ideal Corporate in 21,st,Century,+,+,Frontend,Built-To-Order,(BTO),Mass customization,Negative DSO/inventory,Anything,Anyone,Anytime,Anywhere,Any touchpoint,Self-Service,Portals,Backend,Just-In-Time,(JIT),Time efficiency,Cost optimization,Distribution,Manufacturing,Out-sourcing,Service,“,No-end”,Lifetime Value Mgmt,(LVM),Recurring relationships,Loyalty/Retention,Ideal Corporate in 21st Centur,What Is Business Ecosystem?,Supply:b2B,IVC:b2B2c,IVC:b2B2b,IVC:B2b2e,IVC:B2b2c,IVC Integrated Value Chain,b,Workplace:B2e,Demand:B2c,Demand:B2b,b,e,B,c,How do you e-enable all your key relationships?,What Is Business Ecosystem?Sup,Whats Your Position?,全球化,信息化,弱势的企业,全球化企业,信息化企业,优势的企业,Whats Your Position?全球化信息化弱势的,Success Stories,信息化,Fedex,Dell,GE,MS,Cisco,Walmart,SchWab,IBM,全球化,Success Stories信息化FedexDellGEM,Competitive Advantage is based on the Speed of Changes,全球化,信息化,电信,证券,银行,保险,电子,服装,零售,电力,汽车,医药,房地产,钢铁,Competitive Advantage is based,Financial Enterprise,Financial Services Ecosystem,Channels,ATM,Branch,Call Center,Web,Agents,Administration,Back office,Product Management,Deposits,Credit card,Mortgage,Loans,Investments,Cash management,LC,B2C Products,B2B Products,Insurance,Brokerage,Mutual funds,Control/Compliance,Product,marketing,Risk,management,Consumers,Businesses,Investment,Providers,Information,Providers,MRO,Providers,Clearing,Houses,Marketing,Selling,Customer care,Settlement,Trading,Indirect,procurement,Information,aggregation,Financial EnterpriseFinancial,Cost reduction,Customer service/retention,Sales,Information distribution,Customer acquisition,Competitive pressures,Customer demand,Reasons for undertaking online initiatives,%,Source:Ernst,29 banks,22 insurance companies,and 10 brokers,Reasons to Computerize/Go Online,Banks,Insurance companies,Brokers and diversified financial services,%,Cost reductionReasons for unde,Cost Per Transaction,Cost Per Transaction,Critical Survival Factors,Cost Saving,Productivity Improving,Knowledge/Information Sharing,Competitive Advantage Gaining,Customer Retention/Satisfaction,Services become the key differentiator,Critical Survival Factors Cost,Business Drivers vs.Business Model,Best,People,Best,Practices,Techn-,ology,Strategy,Enterprise,Vision,Global Competition,Supply,Chain,Info.,Value,Chain,Change,Mgmt.,Knowledge,Mgmt.,Innovation Management,Business Drivers vs.Business,ERP Definition,ERP was defined by the Gartner Group as,Enterprise Resource Planning,Derived from,70s MRP(Material Requirement Processing)and,80s MRPII(Manufacturing Request Planning),A new way to look at business,To capitalize on emerging information technology,ERP DefinitionERP was defined,ERP True Value,Seamlessly integrate all your internal and external processes,The system can really reflect your business strategies,tactics and processes-Management,Enable your 4 key relationship(corporate,customers,employees and suppliers)at information level,In the long run,you can create your own best practices&re-define industry,ERP True ValueSeamlessly integ,The Way Business Competes Has Changed,The Way Business Competes Has,What changed?,The market,the customers and the competition have changed,企业信息化后,the traditional services have been re-defined,IT technology will be a key differentiator,What changed?The market,the c,The Computing Environment-First generation:the mainframe,Mainframe,Automation,Closed,Batch,Fragmented,User hostile,The Computing Environment-F,The Computing Environment-Second generation:client-server,Mainframe,PC,User friendly,Streamlined processes,Open&On-line,But,Complexity,Deployment costs,Internal focus,The Computing Environment-S,The Computing Environment-And now:the Networked Society,Mainframe,PC,Internet,Universal access,Easy deployment,External focus,The Computing Environment-A,To compete,you must fundamentally change how you do business,Change how you manage customers,Streamline your business processes,Improve how you use information,To compete you must fundamenta,Todays Business,Todays business will not be competitive,Inefficient Administrative Processes,Internally focused,not customer/supplier focused,Limited Business Intelligence,Local implementations,not global,Paper,Manual Entry,Print,Approve,Manual re-entry,Todays BusinessTodays busine,Tomorrows e-business,Tomorrows e-business will compete differently,Streamlined Self-Service Processes,Customer and supplier focused,Complete Business Intelligence,Global Implementations,Self,Service,Online Approvals,Self Service,Streamlined business process
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