商务英语之职场常用英语

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,Modern Business English Workshop(,商务英语辅导）,Eliane,前言,Rome is not built in a day.,罗马不是一天建成的。,Where there is a will, there is a way.,有志者事竟成。,前言,怎样学好商务英语,一、学习方法很重要 好的方法事半功倍,the way to learning,english,二、扎实英语基础 基础扎实有备无患,English basic,三、商务英语日常用语,英语基础,English,Basic Knowledge,一、学习方法（五“多”原理，万变不离其中）,1.,多听,：,listening more and more,2.,多看,：,looking,looking,and looking,3.,多读,：,reading more and more,4.,多记,： 用你那年轻的大脑去多,remember,5.,多写,： 好记性不如烂笔头,提醒：学习英语最最重要是心态，,please note that the most important is the state of your mind,英语基础,English,Basic Knowledge,二、,words list,excuse me,ikskju:z,劳驾，请问，对不起,greeting ,gri:ti,问候 欢迎 招呼,business,biznis,生意,交易,;,商业,;,营业,;,Share,分享,;,分担,;,共有,;,共同使用,impressionimpren,印象,rememberrimemb,记得,想起,回忆起,Appreciatepri:ieit;,pri:i.eit,欣赏，赏识，感激，领会，意识到,Modifymdifai,; ,md.fai,修改，更改，缓和，修饰,Checktek,检查，阻止，核对,Confirmedknf:md,确认的，证实的，惯常的,immediatelyimi:ditli,;,imi:diitli, adv.,立即，直接地,英语基础,English,Basic Knowledge,These,：,i:z,这些,Simplesimpl,; ,simpl,简单的，朴素的，单纯的,Guidelinesgaid.linz,指导方针， 准则,Happinesshpinis,幸福，快乐，适当,Freefri,:,自由的，免费的，畅通的,Hearth:t,心，内心，中心，要点，红桃,Hateheit,憎恨，厌恶，讨厌,Mindmaind,头脑，精神，心，想法，意见,Worrywri,; ,w:i,撕咬，使烦恼，使焦虑,Livelaiv,liv,活着，居住，过着,Expectikspekt,;,ikspekt,预期，期待，盼望,Lessles,更少的，较少的,英语基础,English,Basic Knowledge,Morem,:;,mur,更多的，另外的，更大的,Chaintein,束缚，链条，链，,(,一,),连串,Momentmmnt,片刻，瞬间,Enjoymentindimnt,享受，令人愉快的事,Survivalsvaivl,幸存，幸存者，生存，残存物,About ,baut,大约，附近，到处，在周围 关于,onlyunli,只有，仅仅，刚刚,Controlkntrul,掌控，控制，管制，克制,Everythingevrii,; ,evri.i,一切，所有事物，,Planpln,打算，安排，计划，设计,Hardh:d,努力地，强烈地，严重地，坚定地,Waywei,路，路线，方法，方式,英语基础,English,Basic Knowledge,Uncertaintyns:tnti,;,ns:tnti,不确定，不可靠，易变,Improveimpru:v,改善，改进，提高,advicedvais,劝告，忠告，建议,wake,upweik,醒来，唤醒，意识到,Alarml:m,警报，警报器，惊恐,Dreamdri:m,梦，梦想,Clockklk,时钟,Always:lweiz,总是，一直，始终，永远,Business Introductions,商务介绍,问候与介绍,Greeting &Introductions,电话接听,Business Calls,分享,Share,邮件的书写,Mail,Business Introductions,商务介绍,在商务介绍或会面时,良好的表达能力会使你和你的公司显得更为专业化,更好地推介公司形象,有效地发展和维持商务伙伴关系,.,Business Introductions,商务介绍,Face To Face,First impression is important.,无论我们走到哪里,初次印象至关重要,首先 要正确使用称呼,Way of talking,Mr,Mrs, Ms,或,Miss+,姓,表示尊敬,.,Mr,Mrs, Ms,不能单独作呼语,Good morning,Mr/Mrs/Ms,Miss,可单独做呼语,Mrs,用于称呼已婚女子,Introductions,How do you do?,较正式,Let me introduce you to,介绍第三者,CONTENTS,不知对方姓名时可用,Sir,或,Madam,表示尊敬,.,eg,. Excuse me, Sir, can you tell me,how to get to the closest gas,station?,打扰一下,先生,请问离这儿最近的加油站在哪儿？,对有头衔的人,用头衔,+,姓表示尊敬,.,eg,. Dr. Brown Professor Black,初次见面,How are you?,Fine,thank,you,and,you?,How do you do?,（正式）,How do you do?,Nice to meet you. Nice to meet you too.,Glad to meet you. Glad to meet you too.,自我介绍：,Hi,Im,Hello,my,name is,May I introduce myself? My name is,介绍第三者,Let me introduce you to,1,Id like to introduce you to,2,Id like you to meet,3,This is ,（通常用于介绍你的同事、下属或熟人）,4,Short conversation,（对话练习）,Hello,Id,like to introduce my,self.My,name is Mary King.,Im John Smith. Nice to meet you.,Nice to meet you too.,Business Calls,商务电话,公司行政助理接听外部电话的原则,问候语,Good morning,表明身份,Mr. Wangs office, Wendy speaking.,对方,身份,Good,morning,Wendy,this,is,moon,Can,I speak,to,Mr.Wang,please.He,is expecting my call.,Just a,moment,while,I put you through.,恰当,回答,商务电话根据具体情况，有多种应答和问候方式,打招呼：,*,Good afternoon/Good morning,身份确认：,*,This is Jane at,Wellhope,Corporation.,*,Wellhope,Corporation. Spears here.,*Jane,Spears.Wellhope,Corporation.,提供服务,*,What can I do for you?,*Can I help you?,*Who would you like to speak to?,回答,*,May I speak to ,*Please hold.,*Shes unavailable right now.,*May I take a message?,*Can you tell me when,Mr.Di,will be back?,*Please have,Mr.Wang,call me back?,Short Conversation,Good,morning,Mr,. Smiths office. What can I do for you?,My name is Lance,Stevens.May,I speak to your Customer Service Manager?,Im sorry, hes in a,meeting.May,I take a message?,When will he be available?,I dont,know,sir.would,you like to leave a message?,No ,thanks. Ill call back.,在撰写商务电子邮件时应尽量使邮件达到,5C,要求，即,Clear,，,Complete,，,Concise,，,Courteous,，,Correct,。具体可以从词汇选用和句型选用,邮件常用语,邮件常用语,附件是,请参阅。,Please kindly find the attached ,Enclosed is the , please kindly find it.,我已经收到您的邮件。,I have received your email ,Your email has been received.,非常感谢您的回信,Thanks very much for your early reply.,Thank you for your email.,我明白您的意思,I know what you mean.,I understand what you mean.,我不太明白您的意思。,I do not quite understand what you meant.,I have some problem understanding what you meant.,您能具体解释一下么？您能再说的清楚一点么？,Could you please put it in a clearer way?,Could you please explain it in detail?,Could you please further explain it?,What do you mean exactly by saying,？,如有问题，请随时和我联系。,Contact me if you have any problem.,If there is any uncertainty, feel free to contact me.,Call me if you have any problem.,如有建议，请指出。,Please let me know if anything needs to be improved.,Your advice/suggestion will be greatly appreciated.,我会进一步修改,/,检查的。,I will further modify it.,I will further check it.,谢谢。,Thanks a lot.,Thank you very much.,Many thanks.,一旦确认，我会立刻,/,第一时间通知您的。,Once confirmed, I will let you know immediately.,Once confirmed, I will notice you ASAP.,（*,ASAP=as soon as possible,尽快）,Share,One is always on a strange road, watching strange scenery and listening to strange music. Then one day, you will find that the things you try hard to forget are already gone.,一个人总要走陌生的路，看陌生的风景，听陌生的歌，然后在某个不经意的瞬间，你会发现，原本是费尽心机想要忘记的事情真的就那么忘记了。,Not every morning wake up your alarm clock, but dream!,每天早上叫醒你的不是闹钟，而是梦想,!,Ive learned the hard way. I cant control everything, plan everything.,我已经学到了这个教训。我不能控制一切，计划一切。,Life is a chain of moments of enjoyment,not only about survival.,人生应该由一串串快乐的时光组成，不应当只为生存而生存。,Remember these simple guidelines for happiness: 1. Free your heart from hate; 2. Free your mind from worry; 3. Live simply; 4. Give more; 5. Expect less.,幸福五大原则：,1.,心中无恨；,2.,脑中无忧；,3.,生活简单；,4.,多些付出；,5.,少些期待。,脑筋急转弯,What will you break once you say,it?,什么东西，你一说出口就被打破了？,Sliance,沉默,A ship can contain only fifty persons. Now there is,alreadyforty,-nine persons in it. At this,time,a,pregnant woman comes on,andboards,the ship. The ship,sinks.Why,?,有一艘船只能容纳,50,人，现在已有,49,人。这时一位孕妇,上了船，船就沉了。为什么？,Because is a,pigbot,.,那是潜水艇,Why did the boy make his dog sit in the sun?,男孩为什么让他的狗坐在阳光下？,He wants to have a hot dog.,他想要一条热狗,谢谢！,