CA_solution_overview_slides_CN

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,*,*,Click to edit Master title style,Click to edit Master text styles,Click to edit Master title style,Click to edit Master text styles,Click to edit Master title style,Click to edit Master text styles,EITM 16,个解决方案,Keke Zhao,June 21,2007,Transforming IT Management Requires Integration,转变,IT,管理需要集成,GOVERN,MANAGE,SECURE,INFRASTRUCTURE OPTIMIZATION,Assets &,Resources,ServiceImpact,BUSINESS SERVICE MANAGEMENT,Identity,SECURITY MANAGEMENT,ServicePortfolio,IT GOVERNANCE,UNIFIED SERVICEMODEL,GOVERN,治理,MANAGE,管理,SECURE,安全,基础设施优化,INFRASTRUCTURE OPTIMIZATION,Assets &,Resources,资产与资源,ServiceImpact,服务影响,BUSINESS SERVICE MANAGEMENT,业务服务管理,Identity,身份识别,SECURITY MANAGEMENT,安全管理,ServicePortfolio,服务组合,IT,治理,IT GOVERNANCE,UNIFIED SERVICEMODEL,统一服务模型,2,2024/9/17,*,Service Availability Management,服务可用性管理,Network & Voice Management,网络及语音管理,Dynamic & Virtual Systems Management,动态与虚拟系统管理,Database,Management,数据库管理,ApplicationPerformance Management,应用性能管理,Recovery Management,恢复管理,Workload Automation,作业调度自动化,Change & Configuration Management,变更及配置管理,Service Level Management,服务水平管理,Incident& Problem Management,事件及问题管理,Application & Performance,Management,应用性能管理,IT Asset& Financial Management,IT,资产和财务管理,Project & Portfolio Management,项目与项目组合管理,Information Governance,信息治理,Identity & Access,Management,身份识别与访问管理,Security Information Management,安全信息管理,Threat Management,威胁管理,UNIFIED SERVICEMODEL,统一服务模型,Govern,治理,Manage,管理,Secure,安全,Our Vision: A Modular Approach to Integrated IT Management,我们的愿景：利用模块化方法实施集成化的,IT,管理,3,2024/9/17,*,Only CA delivers a comprehensive Modular Portfolio of IT management,只有,CA,能提供全面的模块化,IT,管理解决方案,治理,管理,安全,项目与项目组合管理,IT,资产与财务管理,信息治理,服务可用性管理,网络与语音管理,数据库管理,恢复管理,变更与配置管理,服务水平管理,事件及问题管理,应用性能管理,虚拟与动态系统管理,作业调度自动化,身份与访问管理,威胁管理,安全信息管理,4,2024/9/17,*,CA,Project & Portfolio Mgt.,解决方案,:,CA Project & Portfolio Management,确保,IT,投资与业务战略的一致,并提供企业投资,新启动项目和资源的实时视图,管理风险和成本,.,成熟度模型,Active,:,定义项目和项目组合,项目和资源管理的范围,Efficient,:,自动化的项目组合规划,工作流,成本管理,Responsive,:,项目组合和财务管理,与其他,ERP,系统的集成,Business Driven,:,关系和控制管理,持续地改进,服务和培训,CA Clarity PPM Maturity Assessment,CA Clarity Readiness and Upgrade Assessments,CA Clarity PPM Starter Implementation Package,CA Clarity PPM Solution Implementation,Education Needs Assessment,Learning Path,补充方案,主要合作伙伴,与系统集成商的强大合作,CA IT Asset & Financial Mgt.,CA Service Level Mgt.,CA Change & Configuration Mgt.,管理,安全,治理,核心,产品,CA Clarity,IT Portfolio Manager,CA Clarity IT Financial Manager,CA Clarity Business Relationship Manager,CA Clarity Risk and Controls Manager,CA Clarity Demand Manager,CA Clarity,Project Manager,CA Clarity,Resource Manager,CA Clarity,Project Financial Manager,CA Clarity,Process Manager,5,2024/9/17,*,CA,IT Asset,& Financial Mgt.,解决方案,:,CA IT Asset & Financial Management,支持,IT,部门管理资产的生命周期,从购买到报废和处置的全过程,.,从预算到成本分摊,管理,IT,支出,.,好处包括降低成本和风险,增加利用率及可见性,.,主要合作伙伴,补充方案,与系统集成商和技术合作伙伴的强大合作,CA Project & Portfolio Mgt.,CA Service Level Mgt.,CA Change & Configuration Mgt.,CA Incident & Problem Mgt.,服务和培训,Active,:,资产发现,资产库管理,Efficient,:,存有硬件,软件和合同信息的资产库,. ITAM,与采购,固定资产总帐,及,IT,管理流程集成,Responsive,:,定义服务,确保成本与服务一致,;,需求,/,恢复驱动活动,Business Driven,:,业务单元的成本分摊,; Metric,驱动活动,;,项目组合,/,投资分析,成熟度模型,核心产品,CA Unicenter,Asset Management,CA Unicenter,Asset Portfolio Management,CA Unicenter,Asset Intelligence,CA Clarity,Financial Manager,CA Unicenter,Service Accounting,CA Unicenter Service Catalog,CA MICS,Resource Management,CA Unicenter,CA-JARS,Resource Accounting,CA Client Management Solution Implementation,CA Unicenter,Asset Portfolio Management Contracts Management Starter Implementation Package,Asset Discovery to Optimization Readiness Assessment,CA Unicenter Service Delivery Readiness Assessment,Education Needs Assessment,Learning Path,管理,治理,安全,6,2024/9/17,*,CA Information Governance,解决方案,:,CA Information Governance,保护和管理信息的生命周期,确保正确的人在正确的时间,准确地访问信息和信息的可用性,.,支持企业基于信息对业务的相对重要性,管理,归档和保留信息,从而确保法规遵从,支持成本最优的电子信息发现和优化存储环境的效率,.,服务和培训,主要合作伙伴,补充方案,成熟度模型,核心产品,CA Message Manager,CA Records Manager,CA File System Manager,CA Message Management Life Cycle Assessment,CA Message Manager Solution Implementation,CA Message Manager Healthcheck,CA Records Manager Solution Implementation,CA Records Manager Assessment,CA Records Management Best Practices Assessment,Education Needs Assessment,Learning Path,与系统集成商和技术合作伙伴的强大合作,CA Service Availability Management,CA Security Information Mgt.,CA Recovery Mgt.,CA Identity & Access Mgt.,Active,:,自动化的邮件和记录归档,Efficient,:,邮件和记录管理,保留期限管理和发现,Responsive,:,信息分类和生命周期管理,;,自动捕获,发现和部署信息,.,Business Driven,:,按照业务单位管理布局和存储容量,.,追踪法规遵从控制,.,提供容量规划的趋势报表,.,治理,管理,安全,7,2024/9/17,*,CA,Service Level Mgt.,解决方案,:,CA Service Level Management,支持,IT,通过一个,IT,服务目录,以业务术语定义和发布服务,并带有适当的质量和成本属性,.,支持,IT,建立和监控相关的服务水平协议,(SLA).,好处包括确保服务质量和遵从服务承诺,.,主要合作伙伴,补充方案,与系统集成商和技术合作伙伴的强大合作,CA Project & Portfolio Mgt.,CA IT Asset & Financial Mgt.,CA Incident & Problem Mgt.,CA Change & Configuration Mgt.,CA Application Performance Mgt.,服务和培训,CA Service Management Process Maturity Analysis,Education Needs Assessment,Learning Path,管理,安全,治理,成熟度模型,核心产品,CA Unicenter,Service Catalog,CA Unicenter,Service Assure,CA Unicenter,Service Metric Analysis,CA Unicenter,Service Accounting,Active,:,发布服务目录,资产仪表图,数据收集,Efficient,:,定义,/,监控服务测量标准,资产上定义的,OLA ,基于,SLA/OLA,门限值的告警,服务利用率的监控,Responsive,:,活动的,QoS,管理,.,与,CCM,自动集成,.,与,ITAFM,集成,保证服务成本与质量一致,Business Driven,:,服务优化,与,ITAFM,集成,提供基于使用的计费,与,PPM,集成,提供服务规划,8,2024/9/17,*,CA,Change & Configuration Mgt.,解决方案,:,CA Change & Configuration Management,支持单一流程管理应用和,IT,基础架构的变更,.,通过统一整个变更生命周期,从事件之初到补丁交付,修复或改进,客户可确保对每个,IT,配置变更的端到端管理,.,主要合作伙伴,补充方案,CA Project & Portfolio Mgt.,CA Service Level Mgt.,CA Incident & Problem Mgt.,CA Workload Automation,CA Service Availability Mgt.,CA IT Asset & Financial Mgt.,服务和培训,Application Change Request to Deployment Readiness Assessment,CA Client Management Solution Implementation Service,Education Needs Assessment,Learning Path,成熟度模型,核心产品,与系统集成商和技术合作伙伴的强大合作,包括,Nexio, SCM Solutions,InRoads,Technology,Trinem,Consulting and Polaris.,Active,:,批准和变更识别的手工处理,;,标准系统配置,Efficient,:,面向流程的变更环境和项目管理,;,集中管理变更,;,与事件和故障管理集成,.,Responsive,:,服务影响分析,;,基于策略的变更,Business Driven,:,优化资源,;,与,PPM,集成,进行风险分析和规划,CA CMDB,CA Unicenter,Service Desk,Application Change,&,Config,CA Harvest Change Manager,CA Endevor,Change Manager,Client Change & Config,CA Unicenter,Software Delivery,CA Unicenter,Desktop DNA,CA Unicenter,Patch Management,CA Unicenter,Desktop Management Suite,CA Unicenter,Remote Control,管理,安全,治理,9,2024/9/17,*,CA,Incident & Problem Mgmt.,解决方案,:,CA Incident & Problem Management,自动化,IT,流程,用于收集,记录,追踪,管理和升级事件和故障,.,加速探测和故障解决,维护准确的配置信息,最小化由变更引起的风险,. CA,交付基于验证过的最佳实践的服务台,如,ITIL,来统一事件,故障和变更管理,.,主要合作伙伴,补充方案,与系统集成商和技术合作伙伴的强大合作,CA IT Asset & Financial Mgt.,CA Change & Configuration Mgt.,CA Service Level Mgt.,CA Application Performance Mgt,CA Service Availability Mgt,CA Network & Voice Mgt,CA Project & Portfolio Mgt,服务和培训,成熟度模型,核心产品,CA Unicenter,Service Desk,CA Unicenter,Service Desk Knowledge Tools,CA Unicenter,Service Desk Dashboard,CA CMDB,CA SupportBridge,Live Automation,CA SupportBridge,Self Service Automation,CA SupportBridge,Self Healing Automation,管理,安全,治理,Active,:,集中的事件管理,带有协助的解决方案,.,Efficient,:,集成的事件,变更和故障管理,.,使用知识库的直接解决方案,.,Responsive,: IT,作为服务提供商,.,自动化的故障解决,.,Business Driven,:,趋势和预测报告作为服务规划的输入,.,CA,UnicenterService,Desk Starter Implementation Pack,CA Unicenter Service Desk HealthCheck,CA Unicenter Service Desk r11 Migration Readiness Assessment,CA Unicenter Service Desk r11 Solution Implementation,CA,UnicenterService,Desk r11 Migration,CA SupportBridge Automation Assessment,Service Management Process Maturity Analysis,Education Needs Assessment,Learning Path,10,2024/9/17,*,CA Application Performance Mgt.,解决方案,:,CA Application Performance Management,管理商用软件和客户开发应用,门户和,SOA,的性能和可用性,.,确保企业应用给客户,合作伙伴和员工交付最佳服务,.,SERVICES AND EDUCATION,主要合作伙伴,补充方案,CA Incident & Problem Mgt.,CA Service Level Mgt.,CA Network & Voice Mgt.,与系统集成商和技术合作伙伴的强大合作,Active,:,基本监控,Efficient,:,主动告警,中等监控,Responsive,:,标准化监控,代码变更或内存泄露的高级管理,;,与,SLA,管理集成,Business Driven,: Web,应用管理的卓越中心,跨企业共享最佳实践,经验工具和培训,成熟度模型,CA Wily Introscope,CA Wily Customer Experience Manager,CA Wily SOA Manager,CA Wily Portal Manager,核心产品,安全,服务和培训,Ongoing Education Offerings in,CA Wily,Introscope,and CA Wily Customer Experience Manager,ProServ offerings include:,Quick Start,Enterprise Rollout,Advanced Optimization,Performance Analysis,CritSit,Response,Web Application Assessment,Customer Experience Audit,Wily Education Needs Assessment,管理,治理,11,2024/9/17,*,CA Service Availability Mgt.,解决方案,:,CA Service Availability Management,通过集成跨所有域,(,系统,网络,存储,数据库和应用,),的事件和性能管理,优化服务可用性,.,通过支持流程驱动的管理,改进,IT,员工的效率,基于业务策略和快速的根源分析,采取自动的动作,.,提高重要业务交易的可靠性,确保,IT,与业务一致,.,补充方案,主要合作伙伴,与系统集成商和技术合作伙伴的强大合作,CA Network & Voice Mgt.,CA Dynamic & Virtual Systems Mgt.,CA Application Performance Mgt.,CA Database Mgt.,CA Incident & Problem Mgt.,CA Security Information Mgt.,CA Service Level Mgt.,CA Chance & Configuration Mgt,服务和培训,成熟度模型,核心产品,CA Unicenter,Network and Systems Management,CA eHealth,E2E Console,Active,:,事件收集和,Managed Object (MO),管理,.,Efficient,:,事件关联, OLA,指标监控,.,自动的事件创建,与,MO/,服务联接,.,Responsive,:,根源和服务影响分析,.,与事件和故障管理集成,自动,直接的事件解决,Business Driven,:,变更影响和预测分析,.,与服务水平管理集成,规划,OLA/SLA .,Assessment services for CA Service Availability Management,Implementations and Migrations for CA Unicenter Network and Systems Management and CA,e,Health Products,HealthChecks for CA Unicenter Network and Systems Management and CA eHealth Products,Event to Resolution Readiness Assessment,Education Needs Assessment,Learning Path,管理,治理,安全,12,2024/9/17,*,CA,Network & Voice Mgt.,解决方案,:,CA Network & Voice Management,为多厂商设备,异构数据,IP,电话和传统语音网络提供集成的故障和性能管理,.,在终端用户受影响之前,识别服务下降,减少宕机时间,提高服务水平,.,通过网络根源分析,事件关联和实时及历史报表,识别故障的真正原因,.,服务和培训,主要合作伙伴,补充方案,与系统集成商和技术合作伙伴的强大合作,成熟度模型,核心产品,CA Service Availability Mgt.,CA Dynamic & Virtual Systems Mgt.,CA Database Mgt.,CA Application Performance Mgt.,CA Incident & Problem Mgt.,CA Change & Configuration Mgt.,CA Service Level Mgt,CA eHealth,E2E Console,CA eHealth,Live Health,CA eHealth,Traffic Accountant,CA Distributed eHealth,CA eHealth,for Voice,CA SPECTRUM,Assurance Server,CA SPECTRUM,OneClick,CA SPECTRUM,Service Manager,CA SPECTRUM,Configuration Manager,CA Unicenter,NetMaster,管理,安全,治理,Active,:,发现和集中监控网络故障和性能,Efficient,:,故障根源分析,.,追踪,OLA,监控指标,.,与服务可用性管理解决方案集成进行故障升级,.,Responsive,:,网络性能和容量的主动管理,避免故障发生,.,管理,OLA,指标,.,Business driven,:,基于网络服务的趋势和未来容量规划,.,Assessment services for CA Network and Voice Management,Implementations and Migrations for CA,e,Health and CA SPECTRUM Products,HealthChecks,for CA,e,Health and CA SPECTRUM Products,Education Needs Assessment,Learning Path,13,2024/9/17,*,CA Dynamic and Virtual Systems Mgt.,解决方案,:,CA Dynamic & Virtual Systems Management,发现,监控和自动化管理异构,虚拟和集群系统环境,确保业务关键服务的可用性和性能,.,降低部署多厂商虚拟和集群环境的管理复杂性,通过最大化现有服务器投资的使用率,防止不需要的资金花费,.,服务和培训,主要合作伙伴,补充方案,CA Service Availability Mgt.,CA Incident & Problem Mgt.,CA Change & ConfigurationMgt.,CA Network & Voice Mgt.,与技术合作伙伴的强大合作,成熟度模型,核心产品,CA Unicenter,Network and Systems Management,CA Unicenter Advanced Systems Management,CA Cohesion Application Configuration Manager,CA Unicenter,CA-OPS/MVS,Event Management and Automation,CA Unicenter,CA-SYSVIEW,Realtime Performance Management,CA Unicenter,CA-MIM,Resource Sharing,CA Unicenter,Automation Point,管理,安全,治理,Active,:,发现和集中监控系统,.,探测故障和性能问题,.,Efficient,:,故障根源分析,.,追踪,OLA,监控指标,.,与服务可用性管理解决方案集成进行故障升级,.,Responsive,:,主动管理,OLA,避免故障和错误,.,Business Driven,:,支持系统虚拟化,.,趋势和未来容量规划,.,Assessment services for CA Dynamic and Virtual Systems Management,Migrations and Implementations for Unicenter Network and Systems Management and CA Unicenter Advanced Systems Management,HealthChecks,for CA Unicenter Network and Systems Management and CA Unicenter Advanced Systems Management,Education Needs Assessment,Learning Path,14,2024/9/17,*,CA Database Mgt.,解决方案,:,CA Database Management,通过将日常管理工作自动化降低数据库的总拥有成本,并增加整体的服务响应能力,. CA Database Management,提供高级的技术和集成,管理日益大型和复杂的数据库,(,包括大型主机上的,DB2,或,IMS,分布式服务器上的,Oracle, Sybase, DB2,和,Microsoft SQL Server.),补充方案,服务和培训,Portfolio Assessment,Education Needs Assessment,Learning Path,Competitive Replacement Conversion,成熟度模型,CA Database Design and Modeling,CA Database Performance Management,CA Database Administration,CA Database Backup & Recovery,核心产品,Active,:,数据库监控,手工管理,特定的备份和恢复工具,Efficient,:,集中管理,变更和修复的主动管理,.,与服务可用性管理解决方案,事件和故障管理解决方案集成,Responsive,:,服务分析和报表,;,与变更和配置管理解决方案集成,Business Driven,:,降低成本,同时考虑规模,优化资源,最佳实践,监控和控制的集成,.,CA Application Perf Mgt.,CA Change & Configuration Mgt.,CA Incident & Problem Mgt.,CA Dynamic & Virtual System Mgt.,CA Network and Voice Mgt.,CA Service Availability Mgt.,管理,安全,治理,15,2024/9/17,*,CA Workload Automation,解决方案,:,CA Workload Automation,基于事件,跨多平台环境的动态自动化作业调度,.,支持公司改善关键业务服务的交付,同时降低成本,.,服务和培训,主要合作伙伴,补充方案,CA Change & Configuration Mgt.,CA Incident & Problem Mgt.,CA Service Availability Mgt.,与系统集成商的强大合作,成熟度模型,核心产品,Active,:,基本的作业调度, “,孤岛,”,式管理,Efficient,:,集中的调度服务,;,与服务可用性解决方案,集成,Responsive,:,基于,IT,服务水平的事件驱动的作业调度服务,;,与变更和配置管理解决方案集成,支持动态变更,Business Driven,:,适应性优化,;,趋势报表,;,变更影响分析,CA AutoSys,Workload Automation,CA-7 Workload Automation,CA ESP Workload Automation,CA dSeries Workload Automation,管理,安全,治理,Assessment services for CA Workload Automation Management,Implementations, Migrations and Conversions for CA,AutoSys, Workload Automation, CA ESP Workload Automation and CA-7 Workload Automation,Healthchecks for CA,AutoSys, Workload Automation, CA ESP Workload Automation and CA-7 Workload Automation,Job Identification to Workload Optimization Readiness Assessment,Education Needs Assessment,Learning Path,16,2024/9/17,*,CA Recovery Mgt.,解决方案,:,CA Recovery Management,提供全面的跨平台的备份,/,恢复,灾难恢复,数据复制和故障接管,基于业务目标,安全地管理和保护数据资源,.,最小化数据风险并帮助优化存储架构,.,主要合作伙伴,补充方案,与主要合作伙伴和大区域分销商的强大合作,CA Dynamic & VirtualSystems Mgt.,CA Service Availability Mgt.,CA Service Level Mgt.,服务和培训,成熟度模型,核心产品,CA ARCserve Backup,CA XOsoft,WANSyncHA,管理,安全,治理,Active,:,集成的备份管理和自动的恢复管理,Efficient,:,提供服务和服务器的高可用配置,Responsive,:,按照定义的服务水平,提供持续的数据保护,支持多层存储模型,.,Business Driven,:,与服务水平管理集成,提供基于服务需求的存储容量预测管理,Backup and Restore Assessment,CA Storage Solution Expert Package,BrightStor ARCserve Backup and BrightStor Storage Resource Manager with BrightStor Portal Implementation,Education Needs Assessment,Learning Path,17,2024/9/17,*,CA,Identity & Access Mgt.,解决方案,:,CA Identity & Access Management,在用户的生命周期里,自动管理用户的数字身份,创建,修改和删除,并确保只有被授权的用户才可以访问从,Web,到大型主机的关键,IT,资源,. CA IAM,支持你的企业降低,IT,成本,规避整体的安全风险,支持新的业务机会,并交付持续的法规遵从,.,主要合作伙伴,补充方案,与系统集成商和技术合作伙伴的强大合作,服务和培训,管理,安全,治理,成熟度模型,核心产品,Active,:,集成的身份认证管理,口令同步和减少登陆次数,Efficient,:,企业身份服务,用户访问管理,授权来源的同步,.,集中审计和报表,Responsive,:,为扩展的企业,支持联邦和应用权限管理,Business Driven,:,为风险管理进行的趋势分析,.,与,CMDB,集成,支持资产生命周期的安全,.,CA Security Info Mgt.,CA Incident & Problem Mgt.,CA App Performance Mgt.,CA Change and Config Mgt,CA Project and Portfolio Management,Identity and Access Management Readiness Assessment,CA Access Control Solution Implementation,CA Identity Manager Solution,Implementation,CA SiteMinder Web Access Manager Solution Implementation,CA Security Command,Center Solution Implementation,Education Needs Assessment,Learning Path,CA Identity Manager,CA,SiteMinder Web Access Manager,CA Access Control,CA SiteMinder Federated Security Services,CA Single Sign-On,CA,TransactionMinder,CA Cleanup, CA Auditor for z/OS, CA ACF2, CA Top Secret,CA Security Command Center,CA Directory,18,2024/9/17,*,CA Security Information Mgt.,解决方案,:,CA Security Information Management,提供实时事件和事后证据分析的集中管理,提高管理员的效率,并在确保安全的同时降低成本,.,帮助确保持续的业务运营和提供达到法规遵从所需要的安全视图,.,服务和培训,主要合作伙伴,补充方案,CA Identity and Access Mgt.,CA Incident & Problem Mgt.,CA Change & Configuration Mgt.,CA Service Availability Mgt.,与系统集成商和技术合作伙伴的强大合作,成熟度模型,CA Security Command Center,CA Vulnerability Manager,CA Policy and Configuration Manager,CA Network Forensics,核心产品,管理,安全,治理,Active,:,集中审计收集的日志,事件报表,Efficient,:,漏洞评估,.,安全事件关联,.,安全意外的升级,Responsive,:,事件和漏洞的关联,. IT,服务影响分析,.,Business Driven,: IT,风险管理和服务规划的趋势分析和预测报表,.,Security Information Management Readiness Assessment,CA Security Command Center Solution Implementation,Education Needs Assessment,Learning Path,19,2024/9/17,*,CA Threat Mgt.,解决方案,:,CA Threat Management,对渗透和感染你的网络,邮件和业务应用的间谍软件,病毒,蠕虫,垃圾邮件和恶意内容,进行阻止,.,加强安全人员识别基础架构中威胁或弱点的能力,在它们对资产产生负面影响前,阻止安全意外,.,同时,也确保公司内容的机密性和阻止恶意内容扩散,.,服务和培训,Education Needs Assessment,Deployment Planning,Web-based Coaching,主要合作伙伴,补充方案,CA Security Information Mgt.,与系统集成商和技术合作伙伴的强大合作,成熟度模型,CA Anti-Virus,CA Anti-Spyware,CA Host-Based Intrusion Prevention System,CA Secure Content Manager,CA Threat Manager,核心产品,管理,安全,治理,Active,:,集中监控和管理的标准运营环境,Efficient,:,集成的威胁管理,;,与安全信息管理集成,处理安全意外事件,Responsive,:,服务影响分析和报表,;,与变更和配置管理集成,隔离威胁,Business Driven,:,风险管理的趋势分析和预测报表,20,2024/9/17,*,