希捷(苏州)员工工作餐服务项目供餐竞标方案

希捷希捷(苏州苏州)员工工作餐效劳员工工作餐效劳工程竞标方案工程竞标方案 Suzhou CANTEEN SERVICE TENDER 胜乐食品集团介绍胜乐食品集团介绍 Select Group 工作餐投标表格工作餐投标表格 Tender Document 供餐规划供餐规划 Meals Proposal 菜单例如菜单例如 Menu 额外效劳额外效劳 Add.Services 管理团队管理团队 Institutional Catering Team 厨房卫生管理厨房卫生管理 Kitchen Hygiene 食品卫生管理食品卫生管理 Hygiene Assurance目录目录Content 供餐运输管理流程供餐运输管理流程 Process Flow 个人卫生管理个人卫生管理 Personal Hygiene 就餐应急管理就餐应急管理 Emergency Meal Supply 食物中毒应急管理食物中毒应急管理 Food Poisoning Emergency 环境环境,健康和平安健康和平安 Environment,Health&Safety 额外优惠额外优惠 Add.Preferential 资质与执照资质与执照 Certification胜乐食品食品集团集团 Select Group挂牌交易于新加坡自动报价股Listed in SGX-SESDAQ 胜乐食品在新加坡是居于前沿的一站式提供工商业和家庭餐食效劳的公司Select has been the leading food service provider to people of all walks of life in Singapore for over a decade.在新加坡我们已建立起工厂包餐，公司和家庭餐食效劳以及零售食品效劳的良好品牌效应We have established a sustenance brand presence in institute,corporate and domestic catering services and retail food management industry in Singapore.胜乐食品集团包括以下子公司:Select group consists of the following companies:胜乐餐食效劳私人 Select Food Management Pte Ltd胜乐饮食管理私人(马来西亚)Select Food Management Sdn Bhd胜乐餐食投资 Select F&B Investment Pte Ltd胜乐食品苏州 Select F&B(Suzhou)Pte Ltd胜达餐食效劳私人回教餐 Stamford Catering Services Pte LtdSCS餐食效劳私人 SCS Food Services Pte Ltd乐泰酒楼私人 Lerk Thai Restaurant2024/5/25since 1995胜乐食品食品在苏州工业园区的介绍在苏州工业园区的介绍 Select in Suzhou350万美元注册资金工厂位于苏州工业园区中央娄葑东区敦煌路工厂占地面积6500平方米中央厨房的面积为4000平方米园区A类包餐公司中央厨房已经正式进入ISO 22000和HACCP的认证辅导期Pay-up Capital=US$3.5 millionsLocated at Suzhou Industrial Park,Dun Huang RoadTotal area of 6,500 sqmCentral kitchen total area of 4,000 sqmObtained A grade institutional food catering companyIn the progress of obtaining ISO 22000&HACCP苏州公司的主体业务介绍苏州公司的主体业务介绍Select in SuzhouA:工厂送餐工厂送餐 Institute food catering(off-site management)我们的中央厨房每餐可以提供我们的中央厨房每餐可以提供35,000份工厂餐，并且按照我们的运送方式和效率和工厂的实际需要，为工份工厂餐，并且按照我们的运送方式和效率和工厂的实际需要，为工厂分段送餐并提供新鲜可口的饭菜，让工厂的所有员工都能够享受到最接近于现场烹饪的菜肴和美食厂分段送餐并提供新鲜可口的饭菜，让工厂的所有员工都能够享受到最接近于现场烹饪的菜肴和美食.We have a central kitchen which has the capability to supply 35,000 meals a day though our state-of-the-art equipment and management.B:工厂厨房的现场效劳工厂厨房的现场效劳(on-site management)我们会派出专业的厨房和效劳人员到贵公司的厨房现场进行各种操作，并且按照贵公司的要求和标准，为贵我们会派出专业的厨房和效劳人员到贵公司的厨房现场进行各种操作，并且按照贵公司的要求和标准，为贵公司提供专业化、标准化菜肴配方和个性化工厂的特点的效劳。公司提供专业化、标准化菜肴配方和个性化工厂的特点的效劳。We have a team of matured and responsible management team and policies to manage your kitchen by delivering professional services and know-how to improve food quality and your kitchen operation.C:上门到会效劳上门到会效劳(Buffet Services)可以根据客户的需求和上门效劳的性质，如公司的奠基、开幕仪式、婚礼、生日庆祝会、新居乔迁等，我们可以根据客户的需求和上门效劳的性质，如公司的奠基、开幕仪式、婚礼、生日庆祝会、新居乔迁等，我们会有专业的设计师来设计出不同的环境，并且使用精致的餐具及提供相应的餐饮现场效劳。会有专业的设计师来设计出不同的环境，并且使用精致的餐具及提供相应的餐饮现场效劳。We provide buffet services to company&private functions,like corporate opening ceremony,AD&D,family day,staff day,farewell party and even regular corporate meetings through our central kitchen.We have the capability in customising(hotel styles)meal to over 2,000 pax according to your needs,though our imported equipment.组织结构组织结构Organisation Chart胜乐食品食品优势 Select BenefitsA：高科技的机械设备高科技的机械设备 State-of-the-art facilities使用了德国制造万能烘烤箱。4xGermany imported Combi Ovens which can cook,bake,steam,grill 1,200 meals in 15 mins.each.使用意大利进口的集成式洗涤机，集洗涤、消毒和烘干于一体。2xItaly imported dish washers which c/w washing,sterilizing and drying functions.最为标准的餐食运送箱运用在苏州工业园区的工厂包餐的运送过程中。Over 120 xSpecially custom-made delivery cabinets(according to HACCP standard)B：高卫生标准：高卫生标准 High hygiene standard：对卫生标准的高要求一直是我公司的立身之本，我们是园区对卫生标准的高要求一直是我公司的立身之本，我们是园区A类包餐公司。类包餐公司。Being a A grade food catering company,we have stringent management policy in our hygiene standard.如在我们的中央厨房中，我们墙角没有垂直线，这样防止了厨房的卫生死角。另外在我们的中如在我们的中央厨房中，我们墙角没有垂直线，这样防止了厨房的卫生死角。另外在我们的中央厨房中，所有的排水沟都设计成地下沟，防止了厨房地面的积水。央厨房中，所有的排水沟都设计成地下沟，防止了厨房地面的积水。Our kitchen is specially designed with round-edge corners system to prevent trapping of dust&dirt and proper drainage system to prevent flooding in the kitchen.胜乐食品食品优势 Select BenefitsC:高运送效率高运送效率 High delivery efficiency 独厚的地理位置，独厚的地理位置，20公里的辐射半径几乎含盖了现有的园区的所有工厂。公里的辐射半径几乎含盖了现有的园区的所有工厂。Strategically located within 20km range around all SIPs factories 5 货车货车 和和 1 大客车大客车,5xdelivery trucks for food delivery&a 42xseater bus to delivery personal,运送过程中使用运送保温箱，平均每箱的效劳人数在运送过程中使用运送保温箱，平均每箱的效劳人数在500人左右，而且运送保温箱还可以保证运送的高卫生标准和餐人左右，而且运送保温箱还可以保证运送的高卫生标准和餐食的新鲜。食的新鲜。Uses 60 xconcealed holding cabinet which can hold 500 meals each to ensure high hygiene standard and food quality.我们也将目前国际上最为标准的餐食运送箱第一个运用在苏州工业园区的工厂包餐的运送过程中，这一种运餐车，由我们也将目前国际上最为标准的餐食运送箱第一个运用在苏州工业园区的工厂包餐的运送过程中，这一种运餐车，由于可将餐食保温在于可将餐食保温在75度。先进的高科技的机械设备不但保证食品的口味，而且也将食物中毒的可能性降到最低。度。先进的高科技的机械设备不但保证食品的口味，而且也将食物中毒的可能性降到最低。Select implemented international standard in food delivery method by maintaining 75 deg.C temperature to maintain food quality,hygiene&thereby reduces food poisoning tremendously.Select is the only company which can provide such standard in SIP.胜乐食品食品优势 Select BenefitsD：科学的操作过程：科学的操作过程 International standard processes根据在新加坡长期积累的经验和参照国外先进公司的经验设计了现在中央厨房的操作模式。根据在新加坡长期积累的经验和参照国外先进公司的经验设计了现在中央厨房的操作模式。Specially designed kitchen according to HACCP standard and accumulated experience in Singapore.对于食物的处理，我们遵循对于食物的处理，我们遵循HACCP(食物平安分析控制点食物平安分析控制点)的最高国际食物平安标准，每个原料的最高国际食物平安标准，每个原料的处理决不会出现交叉和重复处理。的处理决不会出现交叉和重复处理。Adopting HACCP standard in each&every food processing procedures,steps and methods.整个中央厨房的处理，尽量使用最先进的机械，如全电脑控制的万能烘烤箱和全自动化的洗涤整个中央厨房的处理，尽量使用最先进的机械，如全电脑控制的万能烘烤箱和全自动化的洗涤机。机。Making used of the state-of-the-art equipment to support the whole processes and work efficiencies.胜乐食品食品优势 Select Benefits其他其他Other facilities致致:希捷国际科技希捷国际科技(苏州苏州)江苏省苏州市工业园区苏虹中路江苏省苏州市工业园区苏虹中路200号号 215021 :86-512-62735051 :86-512-62735170 张焕丽张焕丽来自来自:胜乐食品胜乐食品(苏州苏州)江苏省苏州市工业园区娄葑东区斜塘敦煌路江苏省苏州市工业园区娄葑东区斜塘敦煌路8号号 215123 :86-512-65471803 :86-512-65476678 电邮电邮:主题主题:希捷国际科技希捷国际科技(苏州苏州)员工工作餐员工工作餐 投标人已经充分理解了招标文件的全部要求投标人已经充分理解了招标文件的全部要求,对以上工程出具以下价格对以上工程出具以下价格:价格组成价格组成:a)员工正餐餐盘价员工正餐餐盘价:RMB5.00 员工茶点餐盘价员工茶点餐盘价:RMB1.70 商务午餐价商务午餐价:RMB7.00 b)管理费管理费:RMB1.00(工厂管理工厂管理&运输运输)c)合计正餐总价合计正餐总价:RMB6.00 合计茶点总价合计茶点总价:RMB2.70 签名签名工作餐投标表格工作餐投标表格 Tender Document1.1.1.1.我公司会严格根据希捷公司的生产安排我公司会严格根据希捷公司的生产安排我公司会严格根据希捷公司的生产安排我公司会严格根据希捷公司的生产安排,无条件保证每周无条件保证每周无条件保证每周无条件保证每周7 7 7 7天工作日天工作日天工作日天工作日24242424工作小工作小工作小工作小时在希捷公司指定的场所内为公司员工提供清洁时在希捷公司指定的场所内为公司员工提供清洁时在希捷公司指定的场所内为公司员工提供清洁时在希捷公司指定的场所内为公司员工提供清洁,卫生的工作餐卫生的工作餐卫生的工作餐卫生的工作餐(早晚班的早晚班的早晚班的早晚班的正餐和茶点正餐和茶点正餐和茶点正餐和茶点)效劳效劳效劳效劳.完全按照希捷公司要求的餐食内容供餐完全按照希捷公司要求的餐食内容供餐完全按照希捷公司要求的餐食内容供餐完全按照希捷公司要求的餐食内容供餐.2.2.2.2.Select will strictly fellow Seagate production arrangement Select will strictly fellow Seagate production arrangement Select will strictly fellow Seagate production arrangement Select will strictly fellow Seagate production arrangement provide hygienic meal 24 hours daily at Seagate canteen according provide hygienic meal 24 hours daily at Seagate canteen according provide hygienic meal 24 hours daily at Seagate canteen according provide hygienic meal 24 hours daily at Seagate canteen according to agreementto agreementto agreementto agreement3.3.3.3.2.2.2.2.根据希捷公司的具体安排根据希捷公司的具体安排根据希捷公司的具体安排根据希捷公司的具体安排,保证每周保证每周保证每周保证每周5 5 5 5天工作日为公司管理层提供贵宾天工作日为公司管理层提供贵宾天工作日为公司管理层提供贵宾天工作日为公司管理层提供贵宾区午餐区午餐区午餐区午餐.4.4.4.4.完全按照希捷公司要求的餐食内容供餐完全按照希捷公司要求的餐食内容供餐完全按照希捷公司要求的餐食内容供餐完全按照希捷公司要求的餐食内容供餐.5.5.5.5.We also provide VIP lunch daily according to Seagate requiresWe also provide VIP lunch daily according to Seagate requiresWe also provide VIP lunch daily according to Seagate requiresWe also provide VIP lunch daily according to Seagate requires6.6.6.6.根据希捷公司的要求及预定的标准提供各种商务餐根据希捷公司的要求及预定的标准提供各种商务餐根据希捷公司的要求及预定的标准提供各种商务餐根据希捷公司的要求及预定的标准提供各种商务餐,西餐西餐西餐西餐,招待会招待会招待会招待会,宴会宴会宴会宴会,自助餐以及其他特殊活动的餐饮效劳自助餐以及其他特殊活动的餐饮效劳自助餐以及其他特殊活动的餐饮效劳自助餐以及其他特殊活动的餐饮效劳,费用另行商定和结算费用另行商定和结算费用另行商定和结算费用另行商定和结算.7.7.7.7.According to Seagate requirement,We do provide western According to Seagate requirement,We do provide western According to Seagate requirement,We do provide western According to Seagate requirement,We do provide western food,High Tea,Banquet also Buffet services food,High Tea,Banquet also Buffet services food,High Tea,Banquet also Buffet services food,High Tea,Banquet also Buffet services 供餐规划供餐规划 Meals Proposal菜单例如菜单例如 Menu主食主食香港炒米粉香港炒米粉 Hong Kong Bee Hoon Hong Kong Bee Hoon炒米暹炒米暹 Fried Mee Siam Fried Mee Siam炒马来面炒马来面 Fried Mee Goreng Fried Mee Goreng新加坡炒饭新加坡炒饭 Singapore Fried Rice Singapore Fried Rice炒意大利面炒意大利面 Fried Spaghetti Fried Spaghetti星洲炒米粉星洲炒米粉 Sin Chow Fried Bee Hoon Sin Chow Fried Bee Hoon茄汁罗纹面茄汁罗纹面 Braised Tomato Noodle Braised Tomato Noodle福建炒饭福建炒饭 Fried Hokkien Rice Fried Hokkien Rice冷点心冷点心/色拉色拉鸡蛋三文治鸡蛋三文治 Egg Finger Sandwich Egg Finger Sandwich吞拿鱼三文治吞拿鱼三文治 Tuna Finger Sandwich Tuna Finger Sandwich果酱三文治果酱三文治 Cheese Finger Sandwich Cheese Finger Sandwich杂菜色拉杂菜色拉(千岛酱千岛酱 Mixed Vegetable w Thousand Island Mixed Vegetable w Thousand Island DressingDressing正餐正餐凉拌海蛰凉拌海蛰 Cold Seaweed Cold Seaweed茄汁鱼腩茄汁鱼腩 Tomato Paste w Fish Stomach Tomato Paste w Fish Stomach蒜泥白肉蒜泥白肉 Minced Garlic White Meat Minced Garlic White Meat 芙蓉虾仁蛋芙蓉虾仁蛋 Foo Yong Shrimp Egg Foo Yong Shrimp Egg红溜双菇红溜双菇 Braised Two Type Mushroom Braised Two Type Mushroom热点热点/煎炸类煎炸类炸鱼排炸鱼排 Fried Fish Finger w Tomato Sauce Fried Fish Finger w Tomato Sauce炸鸡块炸鸡块 Fried Chicken Nugget w Tomato Sauce Fried Chicken Nugget w Tomato Sauce炸苏东丸跟甜面酱炸苏东丸跟甜面酱 Deep Fried Sotong Ball Deep Fried Sotong Ball咖喱饺咖喱饺 Curry Dumpling Curry Dumpling热点热点/蒸煮类蒸煮类迷你鲜肉包迷你鲜肉包 Mini Pork Pau Mini Pork Pau蒸饺蒸饺 Steamed Dumpling Steamed Dumpling葱油花卷葱油花卷 Onion Biscuit Onion Biscuit椰丝球椰丝球 Coconut Ball Coconut Ball甜点甜点蛋挞蛋挞 Egg Tart Egg Tart蛋糕奶油、薄荷、巧克力蛋糕奶油、薄荷、巧克力Assorted CakeAssorted Cake曲奇曲奇 Quqi Biscuit Quqi Biscuit甘露酥甘露酥 Ganlusu Ganlusu 甜品甜品玉米羹玉米羹 Corn Creamy Soup Corn Creamy Soup西迷露西迷露 Saigo Saigo 冰糖百合冰糖百合 Rock Sugar BaiHe Rock Sugar BaiHe杂果冰杂果冰 Assorted Mixed Fruit Assorted Mixed Fruit菜单例如菜单例如 Menu新加坡特色餐新加坡特色餐Singapore food 西餐西餐Western food 日式餐日式餐Japanese food 额外效外效劳 Add.Services我们能够提供以下各种效劳我们能够提供以下各种效劳 We provide varieties dishes 面食面食Noodles 点心点心Snack甜品甜品Dessert 额外效外效劳 Add.Services额外效外效劳 Add.Services额外效外效劳 Add.Services额外效外效劳 Add.ServicesVincent TanVincent Tan陈陈祖坤祖坤Managing Director&FounderManaging Director&Founder董事董事长长&创创立者立者18 years F&B experience18 years F&B experience1818年的餐年的餐饮饮行行业经验业经验Sally AngSally Ang翁碹珍翁碹珍General Manager(Institutional Catering)General Manager(Institutional Catering)总经理总经理18 years F&B experience18 years F&B experience1818年的餐饮行业经验年的餐饮行业经验Wu Wei Wu Wei 吴炜吴炜Operations ManagerOperations Manager营运经理营运经理1 12 2years F&B experienceyears F&B experience1 12 2年的餐饮行业经验年的餐饮行业经验Benson Tan Teck BoonBenson Tan Teck Boon陈帝文陈帝文Operations ManagerOperations Manager营运经理营运经理1 14 4 years F&B experience years F&B experience1 14 4年的餐饮行业经验年的餐饮行业经验Zhou Shi MingZhou Shi Ming周世明周世明Operations ManagerOperations Manager营运经理营运经理25 years F&B experience25 years F&B experience2525年的餐饮行业经验年的餐饮行业经验Liew Kiam ChungLiew Kiam Chung刘锦松刘锦松Plant ManagerPlant Manager厂长厂长12 years F&B experience12 years F&B experience1212年的餐饮行业经验年的餐饮行业经验Tan Chin HuaTan Chin Hua陈振华陈振华Executive ChefExecutive Chef行政总厨行政总厨14 years F&B experience14 years F&B experience1414年的餐饮行业经验年的餐饮行业经验管理管理团队Institutional Catering Team人的运行道是人的运行道，而物的运行道是物的运行道，甚至于对人的运行道我们严格地区分为人的运行道是人的运行道，而物的运行道是物的运行道，甚至于对人的运行道我们严格地区分为“进道和进道和“出道，而每一次走入出道，而每一次走入“进道，必须走过进道，必须走过“消毒踏水池和消毒踏水池和“洗手消毒池洗手消毒池 Human&food are delivered separately,adopting separate entry&exist path through sterilizing pool Human&food are delivered separately,adopting separate entry&exist path through sterilizing pool before entering the kitchen.before entering the kitchen.对于蔬菜：粗菜对于蔬菜：粗菜 粗加工粗加工+5+5的粗菜保鲜房的粗菜保鲜房+12+12恒温精加工恒温精加工+5+5的精菜保鲜房的精菜保鲜房 厨房处理厨房处理Separated vegetables processing in a+5 to+12 deg.C controlled temperate.Separated vegetables processing in a+5 to+12 deg.C controlled temperate.对于荤菜：原料对于荤菜：原料 粗加工粗加工-20-20的荤菜粗菜冷冻房的荤菜粗菜冷冻房+12+12的恒温加工的恒温加工+5+5荤菜保持间荤菜保持间 厨房处理厨房处理Separated meats processing in a-20 to+20 deg.C controlled temperate.Separated meats processing in a-20 to+20 deg.C controlled temperate.对于餐具的洗涤，我们严格的将外运餐具和内部使用餐具分开两个洗涤间，这样将有效的控制交叉感染的危险对于餐具的洗涤，我们严格的将外运餐具和内部使用餐具分开两个洗涤间，这样将有效的控制交叉感染的危险 。Uses 2 separated dish washing to wash internal utensils and external utensils separately.Uses 2 separated dish washing to wash internal utensils and external utensils separately.为了厨房拥有充足的新鲜空气流通，为了保持菜肴在加工过程中的新鲜，每个不同的工作间都严格控制在合理为了厨房拥有充足的新鲜空气流通，为了保持菜肴在加工过程中的新鲜，每个不同的工作间都严格控制在合理的温度。我们在每一个操作间中都装备了进风机和抽风机，的温度。我们在每一个操作间中都装备了进风机和抽风机，Kitchen is designed with controlled fresh-air and exhaust-air system to ensure proper control of Kitchen is designed with controlled fresh-air and exhaust-air system to ensure proper control of humidity and working environment for our staff.humidity and working environment for our staff.为了保持菜肴在加工过程中的新鲜，我们将蔬菜和荤菜的精加工间设计为为了保持菜肴在加工过程中的新鲜，我们将蔬菜和荤菜的精加工间设计为1212的恒温室。菜肴在的恒温室。菜肴在1515以下以下的环境中，细菌是难以滋生的。的环境中，细菌是难以滋生的。The whole kitchen environment&food processes within controlled temperature ensured food quality The whole kitchen environment&food processes within controlled temperature ensured food quality&thus reduces contamination of food.&thus reduces contamination of food.厨房卫生管理厨房卫生管理 Kitchen Hygiene厨房卫生管理厨房卫生管理 Kitchen Hygiene胜乐食品胜乐食品 苏州苏州SELECT F&B(SUZHOU)CO.,LTD1.每日检查报告每日检查报告 Daily Inspection Report2.由外场主管由外场主管/经理执行确保到达经理执行确保到达ISO相关标准相关标准3.Carry out by our site manager to ensure ISO standard is met4.每月每月QA检查检查 Monthly QA Inspection5.由总部由总部QA执行人员再次检查确保所有卫生方面到达要求执行人员再次检查确保所有卫生方面到达要求6.Conduct by our HQ QA manager to double ensure all hygiene aspects meet requirement7.食品卫生健康证和食品卫生课程培训食品卫生健康证和食品卫生课程培训 Hygiene Certification and Hygiene Course8.所有食物操作者必须拥有食品卫生健康证并必须通过食物卫生根底的知识培训所有食物操作者必须拥有食品卫生健康证并必须通过食物卫生根底的知识培训9.All food handlers must have the hygiene certification and pass the basic hygiene course conduct by the authority10.4.防火和害虫防治课程培训防火和害虫防治课程培训 Fire Fighting And Pest Control Course11.所有岗位人员通过防火和害虫防治培训课程以到达所有岗位人员通过防火和害虫防治培训课程以到达EHS的要求的要求12.All key personnel must attend fire fighting course to meet EHS safety aspects食品卫生管理食品卫生管理 Hygiene Assurance备注：每日营运检查人 外场经理执行&营运经理确认 每月QA检查人 QA执行员&总经理确认Note:Daily Operation Checklist Conduct by Site Manager&Approve by Ops Manager Monthly QA Audit Conduct by QA Officer&Approve by Managing Director食品卫生管理食品卫生管理 Hygiene Assurance食品卫生管理食品卫生管理 Hygiene Assurance我们全程采用我们全程采用“食品卫生危害分析关键控制点食品卫生危害分析关键控制点(HACCP)这一国际标准保证食品的最大平安这一国际标准保证食品的最大平安 We implement all our processes by using HACCP(Hazard Analysis Critical Control Point)standard operating procedures to ensure maximum hygiene assurancePest Control害虫控制Grease Interceptor Services油脂清除服务Maintenance&Repair Programme保养维修计划Medical Check-up FFI化学品检查Other Services其他服务其他服务Product Certification by Authorities供应商必须拥有食品卫生生产证书Packaging检查包装状况Storage conditions检查储存状况Pre-purchase采购采购Temperature control Freezer/Chillier进行温度控制-冷藏/冷冻Record Temperature readings定时进行温度记录Storage储存储存Check core Temperature烹饪时检查食物温度Record Temperature for every product对每一样产品进行温度记录Cooking Check烹饪检查烹饪检查Preheat Equipment预热好器皿Record Temperature定时进行温度记录Holding食物盛放食物盛放Cleaning Schedule拥有清洁日程表Audit Checklist拥有检查确认表Daily Inspection进行每日检查Cleaning&Sanitation Programme清洁卫生程序清洁卫生程序Preheat and Record Temperature at Serving Counter 预热并对保温台进行温度记录Serving现场服务现场服务Product Recall Programme产品反馈产品反馈Contingency Plan突发事件应对计划突发事件应对计划Pre-purchase factory/warehouse visit对供给商的管理巡视Document Check All items对供给商的各项资质检查QA check on product conditionQA对进货的品质检查Temperature check on Product and delivery Truck对温度和运输方式的检查Shipment VS DO/Expiry Dateetc对食品食用期限的检查等Storage temperature check对储存温度的检查Work area condition check对工作区域的检查Product quality check对菜品的品质检查Storage condition check对盛放环境的检查Work area condition check对工作区域的检查All display equipment temperature check对保温设备的温度检查Check dining area condition对就餐区域的检查Ensure all cutleries are properly washed确保餐具的有效清洗与消毒Good storage for next use 适当的存放Raw Material 原材料原材料Incoming Goods 进货进货Preparation 备货备货Cooking 烹饪烹饪On Display 展示展示Customer 客户客户After Use 用餐结束用餐结束我们并且全程采用我们并且全程采用ISO22000这一国际标准来检查食品的生产到现场的效劳这一国际标准来检查食品的生产到现场的效劳 We also implement all our processes by using ISO22000 to ensure maximum hygiene assurance食品卫生管理食品卫生管理 Hygiene Assurancen食物必须来源于正规的渠道(食物必须经过食物卫生,健康组织的认证)nObtain food from a qualified sourcen(Source approved by the local Agri-Food&Veterinary Authority,Ministry of Health)n食物储藏时必须细心的区分隔离开(生的与熟的;要根据食物的类型)nSegregate appropriately when storing (Raw vs.cooked;by food type)n不可以把食物放在地上(至少15-30厘米以上)nDo not store raw or perishable food on ground/floor(At least 15cm-30cm above)n标签化/日期化nProperly label/daten防止污染(用包装,盖住的方式)nProtect from contamination(Wrap,lid sneeze guard)n遵循“先进先出的原那么(冰库冰箱里的备货需要在24小时内用完)nPractice“First in/First out(Prepared food in chiller/freezer used within 24 hours)n食物损害或污染后要丢掉nDiscard food with observable spoilage/contaminationn不可以重复使用食物nDo not re-use food n 食物的来源与储藏食物的来源与储藏Food Sourcing and Storage食品卫生管理食品卫生管理 Hygiene Assurance1 清洗-洗手和经常清洁外表 CLEAN-Wash hands and surfaces often 保持手,外表,用具的时刻清洁 Keep hands,surfaces,and utensils clean2 隔离-不要交叉感染 SEPARATE-Dont cross-contaminate 分开生肉,禽畜类产品与海鲜以及其他食品的接触 Separate raw meat,poultry&seafood from other foods 3 冷藏-尽可能冷藏 CHILL-Refrigerate promptly 温度要小于或等于5 摄氏度 Maintain temperatures at_ 73C Pre-heat Concealed holding Cabinet 73C 制作菜肴,烹饪之时和结束后测量食品温度,对食品加盖All cooked food temperature will be record and covered装车,确认平安卫生后,送到客户处After packing and ensure,Deliver to site location菜肴做好,食品留样后,再次由QC测量食品温度后放进保温箱内Food sample will be collected and QC inspection before sending into Concealed holding Cabinet 提前清洁,预热好客户处的保温台clean and Pre-heat services counter123供餐运输管理流程供餐运输管理流程Process Flow所有流程皆有温度控制和记录All process recorded食物上台后,再次测量食品温度again food temperature taking个人卫生管理个人卫生管理 Personal Hygienel食物操作者必须在每次换班时进行过检查(无疾病,无外表创伤)lFood handlers are medically cleared to work each work shift(not sick,no open sores)l必须使用每日的卫生检查表来记录员工的健康状况，并且要有员工生病时的替代方案l Vendor uses daily checklist to document health status prior to start of work shift and has plan for worker replacement should one become ill at workl l食物操作者必须穿着干净的制服，包括鞋子，发罩lFood handlers wear clean uniforms,including shoes,and hair restraintsl l高卫生必须时刻保持住手和指甲也必须干净l Good hygiene is consistently practiced Hands and nails are clean l l手套要适时更换(当用餐和备货前)lGloves used&changed appropriately(When handling ready to-eat or partially cooked food )l食物操作者必须尽可能保持个人卫生的所有方面(远离仓库，配货区，效劳区)lFood service workers properly store personal items(Away from food storage,preparation,service area)l手套破损后必须丢弃lHand towels are discarded when soiledl泥土必须远离配货区，效劳区lSoiled linens are stored away from food preparation/service areas l l着装必须定期清洁更换，以防食物受污染危害lClothing must be clean and changed regularly to protect food from risk of contaminationl制服必须是配货区，效劳区所特别要求的lClothing must be maintained solely for food preparation/servicel食物操作者不可以穿着工作服进入其他非工作区域lFood handlers should not travel to/form work in clothing/uniformsl非工作衣物与个人东西不可以带入食物操作区lOutdoor clothing and personal effects should be stored away from food handling areasl l工作帽必须时刻穿戴以免头发落入食物，长发必须扎到头后lHead covering must always be worn and must prevent hair from falling into food;long hair must be tied backl l参观检查者如要进入食物操作区，必须穿着干净的制服，并且在接触餐食用具前洗净双手lAuthorized visitors to food preparation/service areas are provided with clean over clothing and required to wash their hands before touching equipment etc 个人卫生管理个人卫生管理 Personal Hygiene有效洗手的根本要求Minimum requirements for effective hand-washing洗手池 Washbasins 流水 Running water洁手物质:肥皂,消毒液 Materials for cleaning the hands:soap,sanitizing agent高卫生的擦手物质:纸巾 Materials for hygienically drying hands:paper towels洗手五步骤 Five Hand Washing Steps1 流水中湿手 Wet hands under running water2 肥皂擦手 Soap hands,lathering well3 手指互相擦拭 Rub thoroughly,including wrists and between fingers4 清水洗净 Rinse in cleaned water5 纸巾擦干,无湿迹 Dry thoroughly on paper towel,leaving no moisture on the hands 个人卫生管理个人卫生管理 Personal Hygiene就餐应急管理就餐应急管理Emergency Meal Supply装货并运输到客户处Loaded and Delivered to site location4 4到达后分发给员工Arrival at site for consumption and Handed to Staff on Site5 5食物烹饪Standard Cooked Meal and Bakery Items will be cooked for the indented headcount.3 3营运经理通知厨房份数Operations Manager to notify Zone Kitchen of the number of head count2 21 1收到紧急人数就餐的信息营运经理作出反应和确认inform Select of the activation and estimated headcount.Operations Manager to provide estimated head count upon activation.0000 hrs00