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BULATS Workplace English,What is BULATS?,The Business Language Testing Service is a new international test produced and coordinated by Cambridge ESOL. BULATS helps companies and schools find out students level of language skills, and assesses the language skills needed for the workplace and for students and employees on language courses.,Who is BULATS suitable for?,BULATS is suitable for any learner who needs to use English at work. The test is carefully designed for a wide range of people at work. It does not require any previous business experience, and so it is also suitable for students who may need to use English in the future.,博思听力(50),Part One (Short Conversations),Question types: 10 questions of multiple choices(A, B, C) Platform No., when and where, price; Graph, Map; Timetable; What; Why;,Part Two,Gap Filling Topics: Telephone message, playing an order, complaint, customer services The content to be recorded: Name (frequently used names will not be spelled) (streets, courses, books, etc. ); Phone number, contract number, account number, post code; date; other information. PAY ATTENTION! Capitalize the first letter; correct spelling,Part Three,Statement of five people on some topics ONE choice for each person Select FIVE from EIGHT choices,Part Four,Multiple choices Extract from a meeting, conference, workshops, statement, presentations, etc.,如何攻破博思听力,首先,我们来看看博思听力的主要题型: 一、独白或者对话等较为短小的听力材料(通常是博思考试的1-10题),这部分包括独白和对话,共读两遍;一般是三选一,选项包括图表和文字。,二、听写填空(通常是博思考试的11-22题),这部分可以说是听力的难点,语速较快而且只读一遍,其中包括姓名的拼写和数字的听写等常规项目。听的时候要集中精力,快速记录。,三、关于某个主题的独白与选项匹配(通常是博思考试的23-32题),这部分一般是几则比较短小的、关于某个主题的独白,根据听到的内容进行选择,一般选项从A-I,各选项之间互斥。,四、长文章的理解(通常是博思考试的33-50题),这部分跟通常四、六级考试遇到的听力形式相似,但内容大相径庭,主要围绕职场英语。,那么我们应该如何攻克博思听力的各种题型呢? 第一类题目较为简单,而且会读两遍,所以相对比较容易得分,这部分应避免失分,要听懂大部分内容,理解其大意后再做出选择。 Example 1: (Version:EN000) Which graph is the speaker referring to?,答案:B 解析: F: As you can see from this chart, sales for last year were generally disappointing compared to previous years. In the second quarter sales rose dramatically before falling to 600,000. Fortunately, the last quarter showed some improvement and this has carried on into this year. 对于这到题,只要抓住划线部分的句子就可以找出正确答案。,Example 2: (Version:EN000) Which company do they decide to use for their re-branding exercise? A Neptune B Goldberg C Hambleton,答案:A 解析: M: For the re-branding, Ive a feeling Neptune will do the job well. Theyre a small company but their bid was great. F: I thought Goldberg were cheaper? M: Yes, but their ideas are too vague, and as for Hambleton . I spent ages trying to arrange meetings with them! They might be the biggest but really . F: Sometimes small is best. Lets go with your suggestion then.,1. When must the woman be at the airport to meet Mr. Kimoto? A. 3:30 B.3:45 C.4:15,Script,M:Jane, could you possibly meet Mr. Kimoto off his flight today, please? F: It depends. What times he due to arrive? Ive got the financing meeting at 2:30, remember? M: Well, he doesnt land till 4:15 and the meetingll be over by half past three, wont it? F: Quarter to four probably. But yes, I should just about make it M: Thanks!,2. How much will it cost the woman to rent a car? A.60 B.95 C. 120,Script,F: Ive got to go to a lot of meetings while Im here. How much would it be to rent a car? M: Its ninety-five pounds per week for standard cars, or a hundred and twenty pounds for the luxury models. F: I only need it for three days. The standard models fine.,M: That would be sixty pounds, at the daily rate of twenty pounds, including insurance. F: Thats OK. (fade). Um,第二类题目,语速较快且只读一遍,考生务必要先浏览题目以掌握听力材料的大致内容,听的时候集中注意力并做好笔记,另外,要注意单词拼写、大小写等。 Example3: (Version:EN000),答案:11 .(Mr.) Hawkwind 12 .809209 13 .(The) Park Center / Centre 14 .Software News,F: Hi, Intertech Publications, Gina speaking. How can I help you? M: Hi, Id like to place an order, please. F: OK sir, can I take your name? M: Sure, its Mr Hawkwind, thats H-A-W-K-W-I-N-D. F: Thank you. Now, do you have an account with us, or do you wish to pay by credit card? M: No, I have an account with you. Hold on a moment heres the number. Its 8-0-9-2-0-9. Its under my companys name, Brandmart Inc. F: Thank you very much, sir. Now could you please confirm your business address? M: Sure, its the Park Center, Hopeville, Ohio. F: And now, which publications would you like to order? Can you give me the exact titles? M: Sure, I just want to order 12 copies of Software News. F: No problem at all, sir. Thats $18.99 per copy. Well deliver within 4 days. M: Great. And many thanks. 11题和12题包括了英语听力中的常规项目:姓名拼写和数字的听写,这里只读一遍,一定要注意! 13题中的Park Center是地名,因此首字母要大写。 14题中的Software News是出版刊物的名字,也要注意首字母大写。,第三类题目匹配题,由于所给选项的数目大于实 际题目的数目(就是说,有些选项是用不到的, 属于干扰因素),而且各个选项是互斥的,大大 增加了选择的难度,另外,要注意其中迷惑性的 词汇,请看下面两个例子。,Example4: (Version:EN000) You will hear five people talking about the difficulties they faced when they gave up fulltime jobs to become freelance consultants. As you listen, decide which difficulty each speaker mentions. Choose your answer from the list A . I, and write the correct letter in the space provided. You will hear the five pieces once only.,R: Question 23. Person 1. F: People think what youll miss is the routine of having an office to go to every day but that actually gave me a great sense of freedom. What I found tough at the beginning was choosing which projects to reject and which ones looked the most promising in terms of financial reward and future offers of work. If youre not careful, you can end up saying yes to everything that comes your way. R: Question 24. Person 2. M: I think because of the technology available nowadays you dont feel isolated from other professionals in your field; there are plenty of electronic substitutes for being in an office. But what you dont have is the opportunity to chat to people from other departments, with expertise in other areas. I really missed that and hadnt realized how much I had depended on being able to check out other peoples opinions before taking an idea forward. R: Question 25. Person 3. F: I think the hardest thing for me was the change I had to make in my mind. I went from having a senior position in a large corporation with all that comes with that; the car, a generous expense account, etc, as well as the respect of colleagues, to being a nobody. People didnt automatically take my calls any more. R: Question 26. Person 4. M: I found it very challenging to adjust to the fact that there wasnt anyone to call when my computer broke down. Its very frustrating having to sort out these things on your own. It takes so much time. But other than that, Id recommend the life of a consultant to any of my former colleagues. R: Question 27. Person 5. F: Youve always got to think ahead three months or six months to the next project to make sure youve got enough work lined up to pay the bills. At the beginning, it was hard not having a regular pay cheque at the end of every month. Some people find it a terrible worry. But work soon picked up for me, and you actually end up getting paid more for consultancy work.,答案: 23 G 24 H 25 C 26 F 27 E,Example5: (Version:EN000) Questions 39-44 You will hear part of a radio interview with Simon Butcher, a business analyst from management consultancy firm. For questions 39 . 44, circle one letter A, B or C for the correct answer. You will hear the interview twice. 39 As part of his job, Simon Butcher is A helping to design a sales system. B working at his clients offices. C traveling widely to see clients. 40 What does Simon Butcher say about the training provided by his firm? A There is an induction course for all new graduate employees. B New graduate recruits choose which courses they want to do. C All the introductory courses are attended over three days. 41 When Simon Butcher joined the company, what did he expect to be doing? A working with teams providing technical services B working on a wide range of projects C working more on the business side 42 Within Simon Butchers firm, new employees go up the payscale A after a six-monthly review. B according to their annual performance. C at the same time as their colleagues every year 43 What does Simon Butcher say about his working hours? A He has to work over the weekend if there are schedules to meet. B He is prepared to work long hours when there are things to do. C He finishes at 7 oclock every evening so he can play sport. 44 What does Simon Butcher think of his company as a place to work? A There is little time to learn things you previously knew nothing about. B There are too many targets to be achieved each year. C There are very rigid and inflexible structures in place.,第四类题目没有太多值得提起的地方,跟我们大学英语四六级的听力有相似之处,但是,其难点是,听懂了未必能选出正确答案来,选项的设置都比较confusing,仔细思考后方可作出选择。,答案:39.B 40.A 41.C 42.C 43.B 44.A,原文和辨析:,PAUSE: 0002” F: Today Im talking to Simon Butcher, a business analyst with management consultancy firm SPC Associates. First off, Simon, could you explain what your job involves? M: Well, Ive been working for 18 months, since I finished my business degree, and for all that time Ive been doing business integration work for one major multi-national company. Were rolling out an online purchasing solution for them, around the world. And currently Im based in their London office, and thats for 11 months, so theres a high degree of client interaction. F: Has your firm given you any extra training, especially for the technical side of the job? M: Well, the firm puts everyone through a five-week introductory course as a graduate recruit. I did three weeks basic computer programming. Then I did an additional two-week e-commerce course. Since then Ive done two further three-day courses, an introduction to business and one on business finance. Now that Im in my second year, I get to choose my next training course and I might have the chance to train in Asia. F: Is the job what you expected, when you joined? M: Its more technically focused than I thought it would be. I needed the training so I could work with our technical teams and understand the services we provide. But, now, if you join with an interest in business issues, you get support to help you follow that route, which is what I thought Id be getting. The firms really acknowledged that the personal preferences of new recruits must be taken into account when theyre being assigned projects. F: And what sort of financial incentives does your firm offer? M: Well, at the beginning, people get a pay rise en masse once yearly. Generally, you go up a level on the payscale every November. After you have been there two years, your pay becomes performance related. This is calculated based on your six-monthly performance review meetings. F: I presume you work long hours M: My hours of work vary. As deadlines near, I can expect to work longer hours. On average, Id say I work between 50 and 55 hours a week 8am to 7pm. Its important to make sure youre achieving your work goals but at the same you need balance in your life. Having a regular evening activity a couple of times a week, like playing tennis, works for me. You have to get some breathing space from the office. I dont mind working hard during the week, but I keep my weekends sacred; I havent worked one in the last 14 months. F: Would you say its a good place to work? M: In general theres a strong support system. Its very structured. There are regular reviews with your manager when you set targets, plus each employee is assigned a mentor who helps set yearly goals across a range of criteria. But to do well here, Id say you have to be quick off the mark because you can be thrown in at the deep end and have to master a new skill or understand a new area of work within a tight timeframe. It definitely helps to be flexible.,对于39题,从第一段中划线的两句话,我们可以推断出Mr. Butcher现在是在客户的分公司工作, Business integration的意思是“业务整合”,London office是指“伦敦分公司”。 40题我们可以运用排除法。选线B的意思是“招聘的所有毕业生都能自己选择课程”,而文中说的是 “第二年开始才能自己选择课程”,所以B是错误的;选项C说的是“三天上完所有课程”,而在一开始 Mr. Butcher就说了“a five-week introductory courses”,所以C也是错误的。A选项中的 introduction有“入职、就职”的意思。 41题是难点,这段话说的比较绕,首先, Mr. Butcher说“这份工作比他想想的更加侧重于技术” 然后他又说,”如果你现在加入且对business感兴趣,那么你能得到支持来走这条路线“,下面这句是 重点”which is what I thought Id be getting“,这就说明了当时Mr. Butcher正是expected to be working more on the business side,因此正确答案是C。 42题中,”en masse“这个词是重点,它的意思是”一同,一起“(法语)。根据Mr. Butcher的 说法,”在公司工作两年之后,薪酬才会与绩效挂钩“,所以选项B是不对的。 从” My hours of work vary. As deadlines near, I can expect to work longer hours. “这 句话就能推断出43题的答案是B。不要被后面的句子迷惑” Having a regular evening activity a couple of times a week, like playing tennis, works for me. “而选择C。 44中涉及到两个idioms, “be quick off the mark”是指快速行动;”thrown in at the deep end”意思是”处于非常困难的境地”,”thrown in at the deep end”意思就是让你做一件 很难的事情而不给你任何准备的机会。不掌握这两个词组的意思则很难选出正确答案。,备考TIPS,1.不仅涉及一些比较正式的商务场景,诸如:商务谈判或者例行会议等,还可能涉及一些比较随意的谈话,如同事之间的闲聊、下馆子吃饭或休年假等内容,2. 博思的商务场景包括了单人独白和双人对话两种形式。通常情况下,单人独白比双人对话更难。这主要体现在:双人对话的层次感强,在两个人的互动中经常会出现信息的重复,这就有利于考生在听题过程中确认信息,从而提高答题的准确性,3. 单人独白中很少有信息的折回和重复。我们应该在单人独白中重点留意一些信号词的出现:first of all,next,another thing is that,also,next,one final point is,这些“承上启下”的连接信号词可以帮助考生更好的掌握试题发展的节奏,从而确保信息和试题的一一对应。,4. 不急于先入为主,匆忙确定答案,要全部听完再下结论。要注意转折词之后的内容 常用转折词: But, however, despite, in spite of this, apparently, actually, But in fact, surely, in particular, specially, significantly,博思英语听力专项练习(一)-数字、姓名、地址的听写,数字听力(Number Listening),目标: 学会根据试题中的关键词预测答案的形式。 加强对数字的反应能力并提高听写速度。 提高数字听力练习答案的准确性。 能自如表达日常生活中的数字信息。,数字听力是听力中最基本也是最传统的技能,主要考验考生的反应能力和对数字的敏感度。 在听数字之前,应该先对数字的形式作好充分预测。预测的方法就是根据场景前后的一些关键词来做准确判断。在以上的练习题中,根据上下文的很多单词都可以预测出答案的形式。 由于在不同场合下数字的表达方式呈现出不同的形式,所以很多考生对一些特殊表达方法会感到措手不及,比如“double”,温度中的“below zero”。因此,在预测出答案的形式后,考生应该根据预测的结果做好听力上的充分准备。,数字听力(Number Listening),电话号码 Its three six five o double two three nine. (36502239) The number is four five three two thousand. (4532000) 年份 He was born in nineteen sixty nine. (1969) The company was founded in two thousand and three. (2003) 时间 Its six forty-five. (6:45) Its a quarter past ten. (10:15) Its a quarter to ten. (9:45) Its half past five. (5:30) 温度 Tomorrow will be six degree below zero centigrade. (-6),常用数字的说法和写法,请精确掌握。,价格 This costs nine dollar fifty nine. (9.59) 分数 Two thirds of all textile products come from China. (2/3) 基数 America produces three hundred million aluminum cans everyday. (300,000,000) 序数 Australia is second only to Antarctica in the lack of rainfall. (2nd) 小数 The correct answer should be naught point one eight. (0.18) 百分数 More than thirty percent of all marriages end in divorce. (30%) 含有数字概念的单词 A quarter=25% A fortnight=2 weeks A couple of =2 (or several) A decade= 10years A dozen = 12 Half=50%,230,000 15, 732 190,800 1,500,158,789 632,306 745,819 200,340,美语与英语在日期、数字表达方面的差异?,美语与英语在日期、数字表达方面的差异,在日期方面,美英英语的表达方式是有差别的。以日为先,月份为后,此为英国式;美国式则与此相反,以月为先,日期则在后。如一九九六年三月二日的写法:2nd March, 1996(英)March 2, 1996(美),在美式的写法中,1st, 2nd, 3rd的st, nd, rd是不使用的。由于日期书面表达不同,读法也不一样。如1987年4月20日,英式的写法是20th April, 1987,读成the twentieth of April, nineteen eighty-seven;美式的表达是April 20, 1987,则读成April the twentieth, nineteen eighty-seven。,同样,全部用数字表达日期时,英美也有差别。1998年5月6日按照英国式应写成6/5/98,而按照美国式应写成5/6/98;01.08.1998是英国式的1998年8月1日,按照美国的表达方式却是1998年1月8日,美国的1998年8月1日应写成08. 01. 1998。,年份的读法,1865 1789 1900 1800 1809,2000 2008 531 B.C. .,时间的读法,3:45 2:30 7:05 4:15,5 a.m. 6 p.m.,人名听写(Name),正确填写人名是博思听力考试中的一个细节考点。对人名的拼写,博思有明确要求:如果要求拼写的是一个常用人名,录音原文不会给出任何提示;但如果该名字不常用,通常录音原文中会有拼写提示。比如: M: Id like to make an order, please. F: Certainly, sir. Could you give me your name, please? M: Yes. Its Ken Saunders. F: How do you spell that, please? M: S-A-U-N-D-E-R-S.,马克_ 詹姆斯_ 戴安娜_ 罗伯特_理查德_ 杰克_ 简_ 海伦_托马斯_ 马丽_ 琼斯_ 约翰_迈克尔_ 琳达_ 苏珊_ 查尔斯_,Mark James Dianna Robert Richard Jack Jane Helen Thomas Mary Jones John Michael Linda Susan Charles,安娜Anna 贝拉Bella 贝蒂Betty 比尔 克林顿Bill Clinton 比尔盖茨Bill Gates 布朗Brown 布朗宁Browning 布什Bush 卡特Carter 哈瑞Harry,Miller 米勒 Nobel诺贝尔 Addison爱迪生 Paul保罗 Peterson皮特森 Smith史密斯 Watson沃森 William威廉 Wilson威尔逊 Thatcher撒切尔 Churchill丘吉尔 Johnson约翰逊,地址听写(Address),博思听力有一些细节信息的拼写要求。在前一题中我们看到了对人名拼写的基本要求,现在再来看一下地址的基本拼写方式。 Smithfield Road. 43A North Street No.1 Queens Park Avenue Flat 3, 89 Road Lane P.O. Box 456,地址通常包括门牌号(house number) 和路名。考生在书写地址时要注意以下几点: 和中国人书写地址的习惯相反,英文中书写地址要从细节开始。 含有大写和数字形式。 博思对地址的拼写和人名拼写要求一致:常用单词自己拼,非常用单词录音原文会拼读。如碰到”North Street”, “Rose Lane”, “Church Road”这样的地名,博思就可能要求考生自己拼写。 拼写速度要快,答案要准确。,London Birmingham Manchester Liverpool Newcastle Belfast Portsmouth Leeds Cambridge,伦敦 伯明翰 曼彻斯特 利物浦 纽卡斯尔 贝尔法斯特 朴茨茅斯 利兹 剑桥,博思命题特点:,题文同序。 正确答案都是间接的给出,通常要经过说话人2到3步的阐述。 在正确答案出现之前,一般都会出现干扰项中的内容,利用这些信息采用排除法排除干扰项。 有时说话人会使用提示性词语。而一般提示性词语后就是涉及正确选项的内容。一般说话人所使用的提示词有:but;but I think;real;fact is that;not the case;it is which/that;,答题技巧:听之前,、阅读题目说明,和题干,推测大意,了解背景 、阅读题干,浏览选项,找出关键词或提示词。如:表时间的词专有名词否定词极端意味词(最高级,唯一),听题时,1.注意同义转述 正确选项中的表述与文中某部分内容存在同义关系。(某部分内容或者只是一个单词或词组;或者是一个句子),及选项的同义转述 2. 信号词,注意信号词!,转折词:but, yet, however, nevertheless 最高级:the most, the least 比较:notas, more than, compare with, rather than,instead of, on the other hand 强调词:did,do, simply only, unique, sole, just 因果词:so, thus, therefore, as a result, thats why,注意信号词!,转折词:but, yet, however, nevertheless 最高级:the most, the least 比较:notas, more than, compare with, rather than,instead of, on the other hand 强调词:did,do, simply only, unique, sole, just 因果词:so, thus, therefore, as a result, thats why,其他技巧,3. 注意说话人语气。(该方法尤其适用于判断说话人的态度) 4. 说话人的身份,工作,所在单位 5. 讲话目的,及话语功能(拒绝,道歉或抱怨) 6. 归纳总结+推论,抓住中心意思 7. 若听到文中内容与某选项完全一致,一般大胆排除该选项。,常考话题,咨询 客户投诉 客户索赔 更改约会 工作安排 日程安排,确认订单 确认行程 提出意见和要求 预定 邀请 通知 道歉,话语功能,a. complaint: make, confirm product quality 产品质量 b. appointment/meeting/invitation: make, confirm 时间/事件 change 先道歉 推迟(postpone) 取消(cancel) 细节变动 confirm 先道谢 c. assistance/permission/advice: ask for, give 上级对下级是give,下级对上级是ask for d. satisfaction/appreciation/compliment/congratulation You deserve it. 是你应得的。/你活该。 e. make an enquire/ask for information/order/make a reservation,f. recommend/suggest/propose soI thinkshould, had better, would, have to effective 有效的 help, work g. explain so, then, therefore, as a result, thats why h. apologize/refuse i. contradict 比较 in comparison, however, while, on the other hand similarly, quite similar, likewise j. doubt think it over, take sth. into account, reconsideration k. criticize/sarcasm/warn讥讽,挖苦,熟悉话题,了解各种商业场合的语言运用,办公室、工作环境、和日常工作:安排和再安排约会和会议;做计划和任务安排;确认或改变计划;征得同意和授予同意;给予和接受指示;预测和描述未来可能性 问询和给予意见:同意和不同意;给予、接受和拒绝建议或推荐;决定和过往行动的评价 分辨文件类型理解会议记录;理解办公室文件(报告,信函,备忘录等),买卖:确定付款日期和送货日期;出单和下订单;制定协议;合同谈判 公司结构、体系和处理过程:展示和描述公司结构和过程;交换关于公司资源设备的信息;理解和解释公司的生产、订货和送货体系;理解和解释制造过程;问询和解释错误 目标实现和成绩:描述和解释公司表现和成果、趋势、时间和变化 理解和讨论一般商务话题,如管理技能、推广策略,培训课程,商务服务等。,1) 人员:security guard, receptionist, typist, (dictate), secretary, assistant salesperson, shop assistant, consultant, advisor, analyst, researcher expert, specialist, operator, cleaner, courier(通信员,联络员) engineer, machinist, technologist, technician engineer 工程师 machinist 机械师 technologist 技术人员 technician 技工 trainer, trainee, participant 参与者 , badge 胸卡 tech-support 技术支持 2)问题:problem, trouble, failure, breakdown, crackdown, out of order,3) 活动 programme, session 一次课 fee 费用too fussy/picky 挑三拣四的 seminar(座谈会),presentation, discussion, workshop, group(分组) ,conference 4)出差airhostess, stewardess(空中小姐) check in, luggage, case, purse, take off, land, arrive, board, window seat, aisle seat, briefcase(公文包)suitcase(拉杆箱) 5)住宿:预约reserve/book 入住 check in 登记表 registration card room double room/twin room suite 套房executive room 行政间 facility , wake-up call, laundry, courteous bus(礼仪车), airport shuttle, 航天飞机、羽毛球、运行工具,6) 部门:headquarters, head office(总部),subsidiary隶属的, branch, office(分公司) 7) 设备 printer(打印机), photocopier(复印机), fax(传真 answering machine(答录机), projector(投影仪),scanner(扫描仪) paper shredder(碎纸机), video player, video recorder duplicate 复印,8)文件 bank statement银行清算单 bank account(银行帐户), current account(活期帐户), deposit account(定期帐户) transfer 转帐cash现金cheque支票 interest rate利率exchange rate 汇率bank holidy银行假日 financial statement财务报表 balance sheet 资产负债表assets 资产liabilities负债equity权益 current assets流动资产fixed assets固定资产 invisible/intan
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