2011高考英语浙江卷word精校版

2011年普通高等学校招生全国统一考试 浙江卷（英语）姓名 准考证号 本试题卷分选择题和非选择题两部分。全卷共12页，选择题部分1至10页，非选择题部分11至12页。满分120分，考试时间120分钟。 请考生按规定用笔将所有试题的答案涂、写在答题纸上。选择题部分（共80分）注意事项：1.答题前，考生务必将自己的姓名、准考证号用黑色字迹的签字笔或者钢笔分别填写在试卷和答题纸上的位置。2.小题选出答案后，用2B铅笔把答题纸上对应题目的答案标号涂黑，如需改动，用橡皮擦干净后在选择其他答案标号，不能答在试卷上。第一部分 英语知识运用（共两节，满分80分）第一节：单项填空（共20小题；每小题0.5分，满分10分）从A B C 和D 四个选项中，选出可以填入空白处地最佳选项，并在答题纸上将该选项标号涂黑。1. -Im sorry I didnt n make it to your party last night-_. I know youre busy these daysA of courseB no kiddingC thats all nightD dont mention it2. Expertsthink that _recently discovered painting may be _ PicassoA the ;不填B a ;theC thats all rightD dont mention it3. Bats are surprisingly long-lived creatures, some _a life span of around 20 years.A havingB had C haveD to have4. OneFriday,we were packing to leave for a weekendaway_mydaughter heard cries for help.A afterB whileC sinceD when5. I always wanted to do the job which Id been trained _.A onB forC byD of6. The school isnt the one I really wanted to go to, but I suppose Ill just have to _it,A make the best ofB get away from C keep an eye onD catch up with7.Since people are fond of humor, it is as welcome in conversation as_elseA anythingB somethingC anywhereD somewhere8.English is a language shared by several diverse cultures, each of _uses it somewhat differently.A whichB whatC themD there ,9. The professor could tell by thelook in Marias eyes that she didnt understanda single word of his lecture.A coldB blankC innocent D fresh10.A bank is the place they lend you an umbrella in fair weather and ask for ask for it back when it begins to rain.A when B thatC whereD there11-.Hows your new babysitter?-We _ask for a better one. All our kids love her so much.A shouldB mightC mustntD couldnt12.He decided that he would drive all the way home instead of _at a hotel for the night.A putting downB putting offC putting onD puttingup13. Ive been writing this report_for the last two weeks, but it has to be handed in tomorrow.A finallyB immediatelyC occasionallyD certainly14. Evr best writers sometimes find themselves _for wordsA lose B lostC to loseD having lost15. Themanager was worried about the press conference his assistant_in his place but,luckily, everything was going on smoothly.A. gave B. gives C. was giving D. had given16. My schedule is very _right now,butIll try to fit you inA. tightB. shortC. regularD. flexible17.-Can I come and have a look at your new house?-Yes,_!A. with pleasureB I like itC I quite agreeD by all means18.Anyway, I cant cheat himits against all my _A. emotionsBprinciplesCregulationsD opinions19. If they winthe finaltonight,the team are going to tour around the city_ by their enthusiastic supporters.A being cheered B be cheeredC to be cheered D were cheered20. -Idont think I ll be able to go mountain climbing tomorrow.-_?A And howBHow comeCHows it going DHow about it第二节：完形填空（共20小题；没小题1分，满分20分）阅读下面短文，掌握其大意，然后从2140各题所给的四个选项（A、B、C、D）中，选出最佳选项，并在答题纸上将该选项标号涂黑。Although I love my life, it hasnt been a lot of fun Ive been ill for 28 years.Music has always been a great love of mine and,in my 20s, when my 21was more manageable, I 22ten years as a professional singer in restaurants, playing and singing folk songs. 23 that was years ago and times have changed. 24 I live with mother on a country farm.Two years ago, I decided that I would need to have some kind of extra work to 25 my disability pension (残疾抚恤金). 26 I needed to sleep in the afternoons, I was limited in my 27.I decided that I would consider28to singing in restaurants.My family are all musicians, so I was 29 when I went into our local music store. Iexplained that I wanted to sing again but using recorded karaoke music. I knewthat discs were very expensive and I really didnt have a lot of 30 to get started. And 31you find only three to four sons out of ten on a disc that you can 32 use.When I told the owner of the shop about my 33, he gave me a long, thoughtful 34.“This means a lot to you, doesntit?” he said. “Come with me “.He led me 35the crowded shop and to a bench with a large professional karaoke box on it. He placed his large hand 36on his treasure and said.”I have 800 karaoke songs in here. You can take your 37and Ill record them for you. That should get you started.”I 38. Thanking him, I made a time with him to listen to all the songs and choose 39 that I could sing. I have come full circle with his help.His 40still warms my heart and makes me do just that bit extra, when I have the chance.21 A. lonelinessB. sadnessC. tirednessD. sickness22A.setB. enjoyedC. kept D. shared23A. GladlyB. EventuallyC.UnfortunatelyD. Surprisingly24A. NowB. Then C. Sometimes D. Meanwhile25A.add up to B.make up forC. get rid ofD.take advantage of26A. IfB. AsC. Though D. Before27A.movement B.conditionC. choices D.positions28A. reaching out B.living upC. getting onD.going back29A.recognized B. interviewed C. foundD.invited30A. money B.timeC. energy D.knowledge31A. thusB. oneC. seldomD.often32A. actuallyB. hardlyC. nearlyD.formerly33A. jobB.family C.ideaD.offer34A. faceB. viewC.lookD.sight35A. over B.alongC.towardsD.through36A.unhappilyB. lovinglyC. pitifullyD.gratefully37A. pickB. turnC.roleD.step38A. had to cry B. ought to cryC. should have cried D.could have coed39A. moreB. the ones C.fewD.the rest40 A. courageB. devotion C.kindness D.trust第二部分：阅读理解（第一节20小题，第二节5小题；每小题2分，满分50分）第一节：阅读下列材料，从每题所给的四个选项（A、B、C和D）中，选出最佳选项，并在答题纸上将该选项标号涂黑。AOne evening in February2007, a student named Paula Ceely brought her car to a stop on a remote road in Wales. She got out to open a metal gate that blocked her path. Thats when she heard the whistle sounded by the driver of a train. Her Renault Clio was parkedacross a railway line. Seconds later, she watched the train drag hercar almost a kilometer down the railway tracks.Ceelys near miss made the news because she blamed it on her GPS device (导航仪). She had never driven the route before. It was dark and raining heavily. Ceely was relying on her GPS,but it made no mention of the crossing. “I put my complete trust in the device and it led me right into the path of a speeding train,”she told the BBC.Who is to blame here?Rick Stevenson, who tells Ceelys story in his book When Machines Fail Us, points the finger at the limitations of technology. We put our faith in digital devices,he says, but our digital helpers are too often not up to the job. They are filled with small problems. And its not just GPS devices: Stevenson takes us on a tour of digital disasters involving everything from mobile phones to wirelesskeyboards.The problemwith his argument in the book is that its not clear why he only focuses on digital technology,while there may be a number of other possible causes.A map-maker might have left the crossing off a paper map. Maybe we should blame Ceely for not paying attention. Perhaps the railway auth0rities are at fault for poor signaling system. Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the GPS equipment. But Stevenson doesnt say.Its a problem that runs throughthe book.In a section on cars, Stevenson gives an account of theadvanced techniques that criminalsuse to defeat computer-based locking systems for cars,He offers two independent sets of figures on car theft;both show a small rise in some parts of the country.He says that once again not all new locks have proved reliable. Perhaps,but maybe its also due to the shortage of policemen on the streets. Or changing social circumstances.Orsome combination of these factors.The game between humans and their smart devices is amusing and complex.If is shaped by economics and psychology and the cultures we live in. Somewhere in the mix of those forces there may be a way for a wiser use of technology.If there is such a way,it should involve more thanjust an awareness of the shortcomings of our machines. After all,we have lived with them for thousands of years. They have probably been fooling us for just as long.41.What did Paula Ceely think was the cause of her accident？A.She was not familiar with the road.B.It was dark and raining heavily then.C.The railway workers failed to give the signal.D.Her GPS device didnt tell her about the crossing.42.The phrase“near miss” (Paragraph 2)can best be replaced by_.A.close hit B.heavy lossC.narrow escape D.big mistake43. Which of the following would Rick Stevenson most probably agree with?A.Modern technology is what we cant live withoutB.Digital technology often falls short of our expectationC.Digitaldevices are more reliable than they used to be.D.GPSerror is not the only cause for Ceelys accident.44.In the writers opinion,Stevensons argument is _.A.one-sided B.reasonable C.puzzling D.well-based45.What is the real concern of the writer of this article?A.The major causes of traffic accident and car thefts.B.The relationship between humans andtechnology.C.The shortcomings of digital devices we use.D.The human unawareness of technical problems.BBelow is apage adapted from an English dictionary.Important words to learn:Essential ImproverAdvancedpump/pmp/noun C DEVICE1a piece of equipment which isused to cause liquid, air or gas to move from one place to another: water/bicycle/fuel/pump a UK petrol/US gas pumpSHOE2USUALLY PLURALUS (UK COURT SHOE) a type of plain shoe with a raised HEEL and no way of fastening it to the foot which is worn by women 3USUALLY PLURAL a type of flat shoe, like a BALLET dancers shoe, which is worn by women 4USUALLY PLURAL UK a flat shoe made of heavy cloth, which is worn by children for sportsverb LIQUID/GAS1 T USUALLY+ADV/PREP to forceliquid or gas to move somewhere:Our latest machine canpump a hundred gallons a minute. o The new wine ispumped into storage tanks.o The heart pumps bloodthrough the arteries/round the body.INFORMATION2TINFORMALto keep asking someone for information,especially in a way that is not direct:She was pumping mefor details of the new project.idiomspump sbs hand to SHAKE someones hand(=hold their hand and move it up and down, especially in order to greet them)pump ironINFORMAL to lift heavy weights for exercise: These days both men and women pump iron for fitness. pharsal verbs pump sth into sth to spend a lot of money trying to make something operate successfully:They had been pumping money into the business for some years without seeing any results.Pump sth out MREMOVE1 to remove water or otherliquid from something using a pump:We took turnspumping out the boat.PRODUCE2 INFORMAL DISAPPROVINGto produce words or loud music in a way that is repeated,forceful and continuous: The government keeps pumpingout the same old propaganda.The car radio waspumping out music with a heavy beat.pump out sth If someones stomach is pumped out, a poisonous substance is removed from it by beingsucked through a tube: She had to go to hospital to have her stomach pumped out.pump sth up M INFORMAL to make someone feel moreconfident or excited: He was offering them advice andtrying to pump them up.ORThe players were pumpingthemselves up by singing the national anthem, before thegame.Pump sth up M1 to fill something with air using apump: Have you pumped up the balloons yet?O I mustpump the tyres up on my bike.2INFORMAL to increasesomething by a large amount:The US was able to pumpup exports.O Lets pump up the volume a bit!pump-action /pmpkn/adjectiveBEFORE NOUN describes a device which operates by forcing something, especiallyair,in orout of a closed spaceor container:a pump-action shotgunoa pump-actiontoiletpump primingnounU SPECIALIZED the activity of helping a business, programme, economy, etc. to develop by giving it money: Thegovernment is awarding small,pump-priming grants to single mothers who are starting their own businesses.pun/pn/noun a humorous use of a word or phrase which has several meanings or which sound like another word:She made a couple of dreadfulpuns.o This is a well-known joke based on a pun: “Whats black and white and red(=read) allover?”“A newspaper.” verbI(-nn-) to make a punpunch /pn t/nounHIT1 C.a forceful hit with a FIST (=closed hand): She gave him a punchUK on/ US in the nose.EFFECT 2U the power to be interesting and have a strong effect on people:I felt the performance/speech/presentation lacked punch.DRINK3C or U a cold orhot drink made by mixing fruit juices, pieces of fruit and often wine or other alcoholic drinks TOOL 4C a piece of equipment which cuts boles in a material by pushing a piece of metal through it: a ticket punchoHave you seen the hole punch anywhere? verb THIT1 to hit someone or something with your FIST (=closed hand): He punched him in the stomach.2MAINLY US to hit with your fingers the buttons on a telephone or the keys on a keyboard USE TOOL 3 tomake a hole in something with a special piece of equipment:I was just punching holes in some sheets of paper. OThis belts too big-Ill have to punch an extra hole in it.idiomspunch sbs lights outINFORMAL to hit someone repeatedly very hard punch the clock US to put a card into a special machine to record the times you arrive at and leave work:After 17 years of punching the clock,he just disappeared one morning and was never heard from again.46.What does the word“pump”mean in “He ran in every five minutes to pump me about the case”?A.Talk with B. Ask for information. C.Listen to D.Provide with evidence47.When Sally says“The TV program kept pumping out commercials”,she may be_.A.excited B.interested C.annoyed D. worried48.What will the government most probably provide if it is engaged in a pump-priming program?A. Sums of moneyB.Raw materialsC. Human resources D. Media support.49.When Sylvia says“His speech was OK but it had no real punch”,she thinks it was not_.A.fluent and impressive B.logical and movingC.informative and significant D.interesting and powerfulC In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.New challenges for customer care have come when peoplecan obtaingoods and services through telephone call centers and the Internet. For example, many companies now have to invest(投资)a lot of money in information technology and staff training in order to cope with the “phone rage”caused by delays in answering calls,being cut off in mid-conversation or left waiting for long periods.“Many people do not like talking to machines,”says Dr. Storey, Senior Lecturer in Marketing at CityUniversityBusinessSchool. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them.The aim is to make the customer feel they know you and that you can trust them the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours,but getting it done within two );replacing a faulty product immediately; throwing in a gift voucher(购物礼卷)as an unexpected “thank you” to regular customers;and always returning calls ,even when they are complaints.Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example,“I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather,unclaimed luggage and technical problems. For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly,with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen. British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.Customer care is obviously here to stay and it would be a foolish company that used slogans such as we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.50. We can learn from Paragraph 2 that _.A. complaining customers are hard to satisfyB. unsatisfied customers receive better serviceC. Satisfied customers catch more attention D. well-treated customers promote business51. The writer mentions “phone rage” (Paragraph 3) to show that _.A. customers often use phones to express their angerB. people still prefer to buy goods onlineC. customer care becomes more attentionD. customers rely on their phones to obtain services 52. What does the writer recommend to create delight?A. Calling customers regularly B. Giving a “thank you” note.C. Delivering a quicker service D. Promising more gifts.53. If a manager should show his empathy (Paragraph6), what would he probably say?A.“I know how upset you must be.”B.“I appreciate your understanding.”C. “Im sorry for the delay.”D.“I know its our fault.”54. Customer delight is important for airlines because .A. their telephone style remains unchanged B. they are more likely to meet with complaintsC. the services cost them a lot of moneyD. the policies can be applied to their staff 55. Which of the following is conveyed in this article?A. Face-to-face service creates comfortable feelings among customers.B. Companies that promise more will naturally attract more customers.C. A company should promise less but do more in a competitive market.D. Customer delight is more important for airlines than for banks.D It was Saturday. As always, it was a busy one, for “Six days shall you labor and do all your work” was taken seriously back then. Outside,Father and Mr. Patrick next door were busy chopping firewood. Inside their own houses, Mother and Mrs. Patrick were engaged in spring cleaning. Somehow the boys had slipped away to the back lot with their kites. Now, e