guidelinesforfieldwork020727

3Guidelines for in-field workThe objectiveTo thoroughly know: how is Fotiles sales and marketing, logistics and service is operating how is the trade channel status and trends how is the industrys best practice (Siemens, Haier, Sakura, Boss)The outputTo form the project interim report, please always keep imagining how we are going to construct the report, the content and the format.The approaches Conduct interviews with- Fotile sales managers- Fotile representitive salesman- Channel customers, retailer or distributors- Industry experts (other home appliance manufacturers) Store checkThe principles Be professional, stick to HBC Standard to win the respect and cooperation from the interview partners Be confident, as a mature business professional to face tough questions and possible challenges Be well-prepared, all interviews pre-scheduled, all hotels and airplanes pre-booked, all questions preparedTeam communication Note interview points everyday, key in store check list everyday, send it to Hanson everyday Keep the mobile phone open, can be accessed by the team anytime Conference call