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单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,商务礼仪实务英语,Practice of Business Etiquette in English,对外经济贸易大学出版社,全国高等院校基于工作过程的校企合作系列教材,模块3 礼仪应用,了解职场礼仪要点；了解与领导、同事、下属相处的礼仪以及专题活动礼仪。,Project 1.Office Etiquette,职场礼仪,Good manners are just a way of showing other people that we have respect for them.,Bill Kelly,Task Three Respect Coworkers,Task Two Respect Supervisors,Task One Etiquette in Workplace,Task Four Respect Subordinates,I.Lead in,Activity 1:Discuss the following questions with your partner.,What is office etiquette?,Office Etiquette or Office Manners is about conducting yourself respectfully and courteously in the office or workplace,2.What is the influence of proper office etiquette?,Proper office etiquette can help to create a comfortable working environment and positively impact your career.,1.What does etiquette for the workplace include?,Etiquette for the workplace includes professional presentation and proper communication,both of which enhance your business image.,2.Can you explain in details how to make proper workplace etiquette?,Dress appropriately at all times,communicate properly,and avoid office gossip.,Activity 2:Group discussion.,pro-active adj.intending or intended to produce a good result or avoid a problem,rather than waiting until there is a problem 积极的,framework n.a structure around or over which something is built 框架；结构,groom v.to make yourself ready to be seen;put in order 使做好准备；修饰,enhance v.to improve the quality,amount,or strength of something 提高,downplay v.to make something seem less important or not as bad as it really is 不予重视,optimal adj.optimum 最正确的,New Words,Task One Etiquette In Workplace,职场礼仪,1.,职场礼仪指南,Dont snoop when coworkers are away from their desks.,1.Which of the following statements is TURE according to the,passage?,A.Business etiquette and workplace manners are always the same in,different companies.,B.To make a professional showing at your current place of,employment,make sure that you understand the rudimentar,elements of professional etiquette.,C.Understanding workplace manners is not essential to making a good,impression and getting ahead.,D.None of the above.,2.To have professional etiquette and workplace manners,you should,_.,A.keep up your appearance and use your inside voice,B.respect the privacy of others and take responsibility for your duties,C.ignore shared space,D.both A and B,Activity 1:Reading comprehension,B,D,2.,办公室礼仪,Proper office etiquette is a cornerstone of professional behavior.,1.When proper office etiquette is in place,coworkers are more likely to,get along and produce a higher quality of work.,2.For coworkers sake,you can criticize them in front of others to help,them remember their mistakes.,3.Listening effectively will help you to complete the assigned work,correctly and remember personal details that coworkers have shared,with you.,4.All companies forbid smoking in the office.,5.Office romance is prohibited because dating itself may have much of,an impact on office relations.,6.If you are fired because of your mistake,you can burn bridges with,coworkers or bosses.,Activity 2:True(T)or False(F).,T,F,T,F,F,F,3.,办公室人际关系,Professional relationships can be the key to a successful career.,1.What is the importance of professional relationships in the,office?,Maintaining professional relationships in the office is not,only good for your career but for your personal life as,well.,2.Can you explain in details how to maintain professional,relationships in the office?,Pass on the romantic relationships,consider coworkers your,competition,treat every discussion as secret,keep personal,gripes quiet,behave responsibly during and after work,gatherings and be upbeat.,Activity 3:,Discuss the following questions with your partner.,4.,办公室礼仪禁忌,Dont Be An Office Pest!,Good office etiquette is so important while working with people,all day.The following are some ways to avoid bad,1,and,gain,2,in the workplace.First,food smells in the,workplace should be kept,3,.You should avoid eating fried,fish sandwich,popping,4,sandwich with,5,etc.at,your desk.Do not,6,your nails at your desk.,7_,talking is annoying.There is no need to share every detail of your,8_,life.Dont ask for money at work,unless its for a,9_ raise.Constantly being away from your desk is a,drag.Finally yet importantly,quit borrowing everyones,10,.,Activity 4:Summary,manners,appreciation,minimal,popcorn,onions,clip,Excessive,personal,deserved,Stuff,Task Two Respect Superior,尊重领导,1.,什么是领导,A boss is a person who exercises control over other employees in a workplace environment.,1.A boss is a person who exercises control over other employees in a,workplace environment.,2.Many people who now lead others in the workplace prefer to be called,supervisors,forepersons,leads,or managers.,3.If you call a person boss,it means the person has authority over,subordinates and can abuse authority.,4.The type of supervisors,managers and bosses you encounter,throughout your career is always the same.,5.The differences between
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