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单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,广东金融学院经贸系,外贸英语函电,主讲教师:刘 艳,37216233,preface,1.Definition,English business correspondence refers to the letters,cables,telexes,faxes and e-mails dealing in international business,as well as in domestic trade,of course.,外贸函电就是指在对外贸易中所使用的信件、电报、电传和传真。,2,.Aim,The purpose of this course is to help you learn how to write good business letters by using up-to-date expressions in the simplest possible language,教会同学们运用最简练、最新颖的表达法来撰写和阅读一封标准的外贸函电。,学习内容:,本课程主要学习信例,大量学习外贸实务基本环节中有代表性的信例。外贸实务基本环节有:建立业务关系、询盘、报盘和报价、还盘、订单,履行订单、支付、包装和运输、信用证的修改和展期、索赔和解决索赔等。,Contents,Chapter 1 Written communication-an overview,Chapter 2 Establishment of Business Relations,Chapter 3 Inquiries and replies,Chapter 4,Making Quotations&Offers,Chapter 5,Counteroffers&Declining Orders,Chapter 6 Acceptance&Orders,Chapter 7 Terms of Payment,Chapter 8 Letter of Credit,Chapter 9 Packing&Shipment,Chapter 10 Insurance,Chapter 11 Complaints&Claim,Chapter 12 Agency,Chapter 13 E-Mails,学习方法,外贸函电是一门实践操作性很强的课程,以技能训练为主,通过技能训练把基础英语技能和外贸英语知识有机结合。大家必须学习大量外贸实务中有一定代表性的信函,通过学习信例,熟悉大量外贸业务中,各个环节中常用语,,包括词汇、短语、句型以及习惯表达方式等等,再通过一定量的,练习,,对常用语进行操练运用,从而达到掌握并熟练使用的目的。,基本学习方法;课前预习、课后温习,熟能生巧,Features,1,),It has its unique language style and jargons,。独特的语言风格和用语:,正式、礼貌和克制,We are in the market for silk blouses and should be pleased if you kindly quote us your keenest prices for the goods listed below.,2.,It is full of business terminations and abbreviations,充满了贸易术语、缩略语和缩写词,贸易术语:,quote,报价,inquiry,询价,offer,报盘,counter-offer,还盘,claim,索赔,缩略语:,L/C,信用证,CIF,成本加保险加运费,FOB,船上交货,缩写词:,YL11/11RVD,We have received your letter of Nov 11th.,ASAP As soon as possible,3,),There is a close relations between EBC and international trade,内容与外贸业务实践密切相关,immediate shipment,立即装船,国际惯例,30,天内装船 美国,10,天内装船,The layout of a business letter,商务书信的结构,Standard parts,(必需部分),:,(1)The Letterhead,信头,(2)The inside address,封内地址,(3)The date,日期,(4)The salutation,称呼,(5)The body of the letter,正文,(6)The complimentary close,客套结尾礼词,(7)The signature,签名,1)TheLetterhead 信,头,头,写信人,(,(,sender,),的单位,名,名称和,地,地址(,包,包括邮,编,编)。还可,加,加上电,话,话号码,、,、传真,号,号、及,E-mail,地址等,,,,以便,于,于收信,人,人选择,答,答复的,方,方式。,有,有些会,将,将经营,项,项目,,,,注册,商,商标和,公,公司董,事,事、经,理,理等姓,名,名一并,印,印在信,头,头上。,如,如需打,印,印,则,信,信头位,于,于信纸,的,的右上,角,角,信头的作,用,用:,1,)使收信,人,人一眼就,看,看清来信,人,人的名称,地,地址;,2,)便于收,信,信人在回,信,信时抄写,地,地址;,3,)起广告,的,的作用,注意事项,:,:地址的,排,排列应由,小,小到大,2)The Date,日,日期,打印日期,注,注意事项,:,:,A.,年份应完,全,全写出,,不,不能用(,07),代替(,2007)B.,月份要写,英,英文名称,,,,不能用,数,数字来代,替,替,最好,不,不用缩写,。,。,C.,日期可用,基,基数字或,序,序数字。,3rdNovember,20033 November,2003,November3rd,2003November3,2003,3)The InsideAddress 封,内,内地址,把信封上,的,的收信人,(receiver),的姓名和,地,地址原封,不,不动抄写,在,在信纸的,左,左上部。,日,日期下端,2-3,行,对发信人,而,而言,:1,)发信时,可,可与信封,地,地址相互,对,对照,避,免,免放入信,封,封时发生,差,差误;,2,)发信后,便,便于准确,归,归档,便,于,于以后查,找,找。,对收信人,而,而言:,1,)收信人,读,读信时,,如,如发现信,封,封名称地,址,址与封内,名,名称地址,不,不符,可,以,以知道是,放,放入信封,时,时发生错,误,误,将信,返,返回;,2,),收,收,信,信,后,后,如,如,信,信,封,封,与,与,信,信,函,函,分,分,离,离,原,原,信,信,仍,仍,能,能,保,保,持,持,完,完,整,整,,,,,便,便,于,于,查,查,阅,阅,。,。,现,在,在,比,比,较,较,流,流,行,行,天,天,窗,窗,式,式,的,的,封,封,内,内,地,地,址,址,4)TheSalutation,称,称,呼,呼,写,信,信,人,人,对,对,收,收,信,信,人,人,的,的,一,一,种,种,称,称,呼,呼,,,,,其,其,位,位,置,置,是,是,在,在,封,封,内,内,地,地,址,址,的,的,下,下,面,面,两,两,行,行,,,,,与,与,封,封,内,内,地,地,址,址,平,平,头,头,。,。,公,司,司,对,对,公,公,司,司,:,:,Dearsirs,Gentlemen:,执,事,事,先,先,生,生,,,,,敬,敬,启,启,者,者,专,门,门,写,写,给,给,某,某,个,个,人,人,:,:,Dearsir,DearMadam;,如果,很,很熟,,,,则,可,可写,出,出姓,名,名,如:,DearMr.Bush,DearMissSmith,5)BodyoftheLetter,正,正文,正文,是,是书,信,信的,主,主体,,,,表,达,达发,信,信人,的,的意,见,见。,在信,的,的开,头,头有,开头,语,语(,OpeningSentences),自成,一,一节,,,,在,习,习惯,上,上是,用,用客,套,套语,先,先将,收,收到,对,对方,的,的来,信,信的,日,日期,、,、编,号,号或,查,查号,、,、主,题,题及,简,简单,内,内容,加,加以,综,综合,叙,叙述,,,,使,对,对方,一,一目,了,了然,这,这封,信,信是,答,答复,哪,哪一,封,封去,信,信的,。,。如,果,果是,第一,次,次,通信,也,也可,以,以利,用,用开,头,头语,作,作必,要,要的,自,自我,介,介绍,。,。,6)ComplimentaryClose,客,客套,结,结束,礼,礼词,一种,客,客套,用,用语,,,,它,应,应与,前,前面,的,的称,呼,呼相,呼,呼应,,,,后,面,面加,逗,逗号,。,。如,:,:,DearSir(s),Yoursfaithfully,orFaithfullyyours,Gentlemen:,Trulyyours,orYourstruly,DearMr.xx,Yourssincerely,orSincerelyyours,下级,给,给上,级,级、,子,子公,司,司给,总,总公,司,司、,厂,厂矿,企,企业,给,给银,行,行写,信,信时,使,使用,的,的客,套,套结,束,束礼,词,词是,:,:,Yoursrespectfully,7)TheSignature,签,签名,在客,套,套结,束,束语,的,的下,面,面,,间,间距,约,约2-3,行,行。,首,首先,应,应将,公,公司,的,的名,称,称用,大,大写,打,打出,,,,然,后,后是,法,法人,手,手写,签,签名,。,。签,名,名的,下,下面,还,还要,打,打出,法,法人,的,的姓,名,名和,职,职务,。,。如,果,果信,件,件是,由,由负,责,责人,口,口授,,,,由,秘,秘书,或,或打,字,字员,打,打印,的,的,,可,可以,在,在签,名,名前,用,用“P.P,”,”或,“,“for,”,”来,表,表明,是,是授,权,权来,写,写此,信,信的,。,。,Optionalparts,可,可供,选,选择,部,部分,8)thereferences,参,参考,编,编号,9)thespecialmarkings,特,特,殊,殊标,记,记,10)Thesubjectline,事,事,由,由/,标,标题,11)theenclosure,附,附件,12)thecarboncopynotation,抄,抄,送,送,8)Thereferences,参考编,号,号,写信人,为,为了便,于,于归档,分,分类而,编,编的号,,,,加上,这,这一项,就,就成为,信,信头的,一,一部分,。,。,Ourref.No,发文号,Your ref.No,收文号,,,,来文,号,号,对方来,信,信时的,发,发文号,,,,在回,信,信时要,写,写在来,文,文号中,,,,例如,:,:在对,方,方来信,中,中,Ourref.No.1234,那么我,们,们在回,信,信时要,写,写成,Your ref.No.1234,9)Thespecialmarkings,特,特殊标,记,记,表示信,件,件是机,密,密的,,通,通常作,为,为封内,地,地址的,一,一部分,,,,在封,内,内地址,的,的前一,行,行。可,以,以用大,写,写打印,或,或在大,写,写字母,下,下加以,下,下划线,。,。,Theattention line,经办人,姓,姓名,/,代号,Theattention lineisusedtodirectthe lettertoa specialindividualorsection of thefirm.Itgenerallyfollowedthe insideaddress.,这里姓,名,名只是,笼,笼统说,
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