企业应用整合异构应用的业务流程自动化

企业应用整合,-,异构应用的业务流程自动化,遗留应用的,整合,企业中还有大量的遗留应用系统，如何将它们与新开发的应用,整合,起来。,通过异构系统的整合，保护现有的投资，还可以方便地产生新的商务流程从而带来新的利润,！,应用的整合为什么重要?,是为了:,把事情做得,更好,Automate Existing Processes,做一些,新的,事情,Provide New Services,最终目的是:,节约费用,Take manual Intervention out of a Process(Order Fulfillment,Inventory management,etc.),Coordinate better with Suppliers,Business Partners,or Customers,赚取,新的利润,Provide New Products or Services(Web Enabled,(New combinations of Products,Services),Provide Better Service(Complete On-line Loan Approval,Purchase PC and On-line Service with single transaction,应用集成的“噩梦”,Internal Users,Customers,Suppliers,Partners,“,噩梦”的解决方案,EAI”,涅磐”,Internal Users,Customers,Suppliers,Partners,Enterprise Application Integration Environment,流程驱动整合！,Internal Users,Customers,Suppliers,Partners,Enterprise Application Integration,EAI,解决的五个问题,基础构造,:,1.,消息传递(,Middleware),2.,已有应用系统的接口(,Adapters or Connectors),3.,将所有数据转换为“世界语”（共同的语言）,4.,翻译“世界语”，解决方言问题。,真正的商务价值产生在业务流程自动化以后。,5.,协调多个系统 做什么？什么时候做？谁来做？等等。,(,管理异构系统之间的业务流成),iPlanet Integration Server,特性,由业界最好的技术组成：,流程引擎,Award Winning-Cross Roads A List,基于业界标准-,XML and XSLT,Sun Java Message Queue,我们最好的消息中间件,与,OS/390,主机系统由杰出的集成能力,流程引擎具有非常好的处理能力 单隔引擎处理超过一百万的商务流程！,轻量的适配器,简单的适配器生成技术,四种工作流（,Workflow）,Document/Image,Workflow,Contract development,Information fulfillment,Change management,Embedded,Workflow,ERP,HR,Desktop apps,Collaborative,Workflow,Messaging based,New product development,Issue resolution,Scheduling,Production,Process,Management,Real-time,in Production,Extreme High Scalability,Zero Latency and Straight-,Through Processing,工作流类型,Document/Image,Workflow,Plexus FloWare,Tibco InConcert,IBM MQSeries Integrator(formerly Flowmark),Embedded,Workflow,iPlanet Process Manager,SAP embedded Workflow,BEA Process Integrator,WebMethods,Collaborative,Workflow,Lotus Notes,MS Outlook,Production,Process,Management,iPlanet Integration Server,BTCellnet,英国第二大,移,移动运营商,六百万注册,用,用户,隶属于英国,电,电信（,BT）,面临的问题:,通过识别有,价,价值的用户,（,（可能带来,更,更多的利润,的,的客户），,销,销售可以在,电,电话商提供,跟,跟好的服务,吸,吸引消费者,，,，降低“叛,逃,逃率”,Call centre application,Billing,(VMS),Hardware Orders(informix),Oracle Database,BT CellnetFastSAVE:TheBusinessView,BT CellnetFastSAVE:Business Process View,FrontOffice,BackOffice,Receive call,Retrieve Customer details,SaveCustomer,Custom Middleware,Billing,Customer,Start,GetSubscriberInformation,Oracle,Database,Hardware Order,Hardware Orders,Update Billing,Custom Middleware,Billing,Record Completion,Finish,Oracle,Database,Challenge,:Reduce customerchurn rate byidentifying profitable customers and empowering CSRs to provision serviceswhile onthe phone,Solution,:An EAI solutionthatconsolidated 12 billingsystems,reduced inaccurate customer data,and enabledzerolatency flow ofinformation,iIS Integration,MCI Worldcom,IntegratedOrder Manager,Records Status,DecomposesOrder,SendsComponents toCOMs,On-going OrderManagement,Status and Tracking,ComponentOrderManagers,COM for every line of Business,Separate Process foreachProduct,Others.,OrderEntry,CSR,40+different EntryPoints,Siebel(Future),Provisioning,Service Initiation,ExceptionHandling,LocalCOM,LD COM,Wireless COM,MCI Worldcom-Business Benefits,Reusable Process Framework forAllAutomationProjects,LowerDevelopment Costs,Higher Levels of Automation inProcess,FewerRejects,Reduced Exception Handling,Shorter ProvisioningTimes,Systematized AddingNew Products and Bundlesto Mix,New Products,Bundles Delivered inLessTime,LowerTrainingCosts,LessRamp-up Time for NewCSRs,竞争优势,给您一,些,些提示,我们的核心,优,优势:,有实施大型,项,项目的成功,经,经验,Open,(XML,Java,CORBA,DCOM,JMQ,etc.),Robust,scalable processengine,Integrateddevelopment environments(More True with Forte 4GL than Forte for Java,but FFJwillbe foldedin over time),由全面的集,成,成/电子商,务,务解决方案(,SunONE,),具有很好的,可,可扩充性/,性,性能的流程,引,引擎:,流程引擎,我们的,传,传统财产,请注意:,Workflow,-Documentor File Management,LowThroughput,email based,DBMS-Centric Architectureversus,ProductionProcess Management(Us),-Data-centric,highThroughput,TCP-IPMessages,Memory ResidentArchitecture,大多数产平,源,源自于,Workflow(Document Managementor Collaborative),他们的性能,被,被过分夸大,了,了。,请记住我们,前,前面所提的,领,领域特点;,每,每家公司,的,的技术源自,于,于一种,(Messaging,Transformation,orProcess/Workflow),总体来说，,评,评价一个,EAI,产品，应该,看,看看他的“,根,根”,.,MostEAI companies started with a core product and,evolved,intoEAI,Theirweaknesses will befoundin the placeswheretheyhadto,stretch,their core technology to encompass additional EAI requirements,We are Only Ones with ProcessBackgroundbutwe have Acquired Excellent Messaging(JMQ),最为重要,的,的时-,EAI,不是仅仅,关,关于一个,产,产品，他,是,是在培育一个,解,解决方案,获胜者将,是,是拥有最,全,全面解决,方,方案的,竞争优势,给,您,您一些提,示,示,演讲完毕,，,，谢谢观,看,看！,