Business-Reception---and-Arrangement-商务接待与安排

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,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,#,单击此处编辑母版标题样式,Speaking&Practice,Model VI,Business Reception,and Arrangement,Task 1,Making,Appointment,Task 2,Task 3,Drawing up,a Schedule,Task 4,Dealing with,Special Situation,Greeting and,Introduction,Learn&,practice,Task 1 Greeting&Introduction,New words,on business,New words,exhibition hall,on display,Watch a video and answer the quesiton.,1.What shall we talk about when we first meet somebody on business?,2.What detail should we pay attention to when we receive sb.from the airport or the train station?,Video,Procedure of business reception,1.Prepare the reception job.,2.Receive sb.on time.,3.Greet and introduce yourself.,4.Introduce your colleagues.,5.Ask the visitor about the journey.,6.Offer the help to get the baggage.,7.Lead the visitor away to the hotel.,Dialog,Read dialog 1 and check the reception procedure again.,On the way to the hotel.,1.What will the receptionist talk to the visitor?,2.How will the receptionist seat on the car if he/she drive the visitor to the hotel?,3.How will the receptionist seat on the texi if he/she call a texi and lead the visitor to the hotel?,On the way to the hotel.,You can have small talks with the visitor:,1.The impression of the local place.,2.The weather of the local place.,3.The feeling of the journey.,4.More introduction of yourself and the company that you belong to.,5.Briefly introduction of the purpose of the travelling.,6.Sightseeing of the local place.,.,1.Some controversial issues about the government and the Party.,2.Some confidential issues about the business.,3.Some issues about the personal privacy.,4.Some issues about the poor tasts.,Seat plan I,Receptionist,Visitor,D,C,B,Seat plan II,Texi Driver,D,Visitor,Receptionist,First meeting on business,What is the difference from the situation when you receive sb.at the airport or train station?,Video I,Video II,1.What are they talking about at the beginning?,2.What are they going to do next?,3.How does Clive arrange for Mr.Sakai?,Video III,1.What are they doing now?,2.If the visitor and you speak at the same time during the conversation,what should you do?,Task 2 Making appointments,Ways of making appointments,by phone,by e-mail,by letter,Video,1.What are the young man doing in the conversation?,2.When do they plan to meet?,Dialog reading,Read dialog 1,2,3 and try to find out the useful expressions and patterns of.,1.making appointments,2.positive responses,3.negative responses,1.I want to make an appointment with,him.Could you handle this for me?,2.Can you make a meeting on Thursday,at 10:30?,3.I wonderif I could make an appoint-,ment with.at 4 oclock?,4.I want to have a talk with you about,the plan.what time would be convenient,for you?,1.Yes just come any time this afternoon.,2.Certainly.Would Wednesday morning,be all right?,3.How about 7:30?,4.I can come any day except Monday.,5.Friday would be best for me.,1.Sorry,Ive got two appointments from,two to six.,2.Im afraid this afternoon Im fully,engaged.,3.Im afraid he cant make it at 10 oclock.,Would you make it another time?,4.Im sorry.I wont be here next week.,Activity,Work in pairs according to your cue card on your hand.,Dont look at your partners card.,Give a performance.,Immigration control,Show me you passport and the disembarkation card.,Where are you from?,How long will you stay here?,Whats your purpose of coming to the United states?,meeting sb.at the airport,Hello.my name is.Are you meeting me here?,Probably its much colder here than your area.You may put on coat.,Welcome to our city/country.,Thank you very much.We are looking forward to visiting your country.Thank,you for our warm welcome.,Thank you for coming to meet us.,on the way to the hotel:,All right,follow me please.Our van is over there.,OK.Its very beautiful around here.,Yes,the airport is small,but very convenient for people here to go to big cities.,ah,let me help you to carry the trunk,.Its so heavy.,It seems we have to push it to the packing lot.,How long will it take us to go to the hotel?,Not very long.20 mins,I suppose.Is this your first time to visit the U.S.A.?,Yes.I have been expecting such a chance to exchange our points of view about our research.,You have done a good job.,Here we are at the hotel.,Thank you for your driving us here.This is a quiet place.,Yes.I hope you can have a sound sleep at night after long jouney.Please check in there,and Ill crry your baggage off the van.,3,Activity,You are asked to give a short talk on the business,topic below.,Why and how do people proceed with small talk after exchanging greetings,in a business circumstance?,Function of small talk,Proper topics for small talk,Improper topics for small talk,3,Activity,Group Work,Draw a rough schedule for a visiting team,(including 15 people,visiting time25th,Mar.to 29th,Mar.),Tips:business negotiation,sightseeing,banquet,3,Activity,Oral Task,What are the proper ways to inform the,business partner the alternation you are,making to the plan?,Thank You!,Speaking&Practice
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