礼仪规范-基础礼仪动作-PPT

English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,English Samples,Heres the 1st level,Heres the 2nd level,Heres the 3rd level,*,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,礼仪规范-基础礼仪动作,2,现 状,3,现状一：站姿,现状二：坐姿,双手插兜，双腿歪斜,双手叉腰，双腿弯曲,背手站立,双手抱胸,现状三：迎宾岗,现状四：上茶水,现状五：递名片,4,斜靠椅背、翘腿、手里拿着手机,现状一：站姿,现状二：坐姿,现状三：迎宾岗,现状四：上茶水,现状五：递名片,5,整个人撑在接待台上,单手撑在接待台上,站在接待台玩手机,现状一：站姿,现状二：坐姿,现状三：迎宾岗,现状四：上茶水,现状五：递名片,6,没能及时为客户续杯,单手上茶,上茶时手抓着杯口,现状一：站姿,现状二：坐姿,现状三：迎宾岗,现状四：上茶水,现状五：递名片,7,大家有疑问的，可以询问和交流,可以互相讨论下，但要小声点,8,倒拿名片,单手递名片,现状一：站姿,现状二：坐姿,现状三：迎宾岗,现状四：上茶水,现状五：递名片,9,现在进入标准学习,10,站姿,标准,流程名称：,11,上身,手,下身,图,4,图,4,图,4,图示（正确）,图示（错误）,12,上身,手,下身,图,4,图示（正确）,图示（错误）,13,上身,手,下身,图,4,图示（正确）,图示（错误）,14,流程名称：,坐姿,标准,15,上身,手,腿,臀部,图示（正确）,图示（错误）,16,上身,手,腿,臀部,图示（正确）,17,上身,手,腿,臀部,图示（正确）,图示（错误）,18,图示（正确）,图示（错误）,上身,手,腿,臀部,19,流程名称：,基础礼仪动作,标准,20,图示（正确）,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,21,图示（正确）,图示（错误）,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,22,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,23,图示（正确）,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（错误）,图,5,图,6,24,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,25,图示（正确）,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（错误）,26,图示（错误）,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（正确）,27,图示（错误）,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（正确）,28,图示（错误）,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（正确）,29,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（正确）,30,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（正确）,31,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,32,微笑,关注目光,语气语调语速,鞠躬,引导手势,递名片,问候语,安心距离,引导客户入座,入座离座,递茶水饮料,走姿,蹲姿,特殊情况,图示（正确）,图示（错误）,33,