chapter6 人力资源管理与企业战略(精品)

人力资源管理与企业战略,Aligning Human Resources and Business Strategy,Distinctive human resources are firms core competencies,SHRM is the linking of HRM with strategic goals and objectives in order to improve business performance and develop organizational cultures that foster innovation and flexibility.,SHRM is the pattern of planned human resource deployment and activities intended to enable an organization to achieve its goals.,Strategic human resources management is largely about integration and adaptation.Its concern is to ensure that:(1)human resources(HR)management is fully integrated with the strategy and the strategic needs of the firm;(2)HR policies cohere both across policy areas and across hierarchies;and(3)HR practices are adjusted,accepted,and used by line managers and employees as part of their everyday work.,Strategic Human Resource Management,The 5-P Model,ORGANIZATIONAL STRTEGY,Initiates the process of identifying strategic business needs and provides specific qualities to them,STRTEGIC BUSINESS NEEDS,Expressed in,mission,statements or,vision,statements and translate into strategic business,objectives,EXTERNAL,CHARACTERISTICS,STRATEGIC HUMAN RESOURCES MANAGEMENT ACTIVITIES,INTERNAL,CHARACTERISTICS,Linking Strategic Business Needs&Strategic HRM Activities,Pepsi-Cola Internationals strategy,Being No.1 by Creating Value through Leadership and Excellence.,The fastest growing,The most committed to customer service and attuned to customer needs,The best operators,The best selling and marketing company,The best people-oriented company,The 5-P Model,PCIs,strategic business objectives,Committed bottling organization,Uncompromising dedication to quality,Development of talented people,Focus on growth,Quality business plans,The 5-P Model,Human Resources Policies,Expressed as shared values(guidelines),Human Resources Philosophy,Expressed in statements defining business values and culture,Human Resources Programs,Articulated as Human Resources Strategies,Human Resources Practices,For leadership,managerial,and operational roles,Human Resources Processes,For the formulation and implementation of other activities,Express,how to treat and value people,Establishes,guidelines for action on people-related business issues and HR programs,Coordinates,efforts to facilitate change to address major people-related business issues,Motivates,needed role behaviors,Defines,how these activities are carried out,The 5-P Model,STRATEGIC HUMAN RESOURCES MANAGEMENT ACTIVITIES,1.HUMAN RESOURCES PHILOSOPHY,This is a statement of how the organization regards its human resources,what role the resources play in the overall success of the business,and how they are to be treated and managed.,Instead of using the terms HR philosophy or HR values to describe how human resources are regarded,treated,and managed,some organizations use the term culture.,The 5-P Model,A statement of the culture at PCI,LEADERSHIP IN PEOPLE,We will develop an excellent organization focused on building the business by:,Empowering,people to drive the business from the closest point to the market,Developing,the right skills to be the best in the business,Building,career opportunities,Building,teamwork,:,With,bottlers,to ensure that we maintain strong partnerships,Among area,division,and headquarters staff to ensure that we coordinate functional strengths to produce the best possible results,Across markets to ensure that we share the best practices throughout the enterprise,Helping people succeed by building an,environment,with:,High integrity,Strong and consistent values,Continuous improvement,The 5-P Model:,PHILOSOPHY,LEADERSHIP IN OUR BRANDS,We will achieve brand superiority by:,Delivering the best products in the marketplace:,The highest quality,The best tasting,The most consistent,Communicating these benefits in a high-impact,persuasive and consistent manner,LEADERSHIP IN MARKETING,We will build on our brand platforms by:,Creating new brand,channel,and package segments that build the business:,Faster off the mark,Better ideas,Quicker to create and take advantage of opportunities,The 5-P Model:,A statement of the culture at PCI,LEADERSHIP IN OPERATIONS,We will build excellence in our own and,bottler,operations by:,Being the,low-cost,producer,Establishing and maintaining a strong focus on,customer services and sales management,.These cornerstones will make us the best sales company,Standardizing,operating systems to:,Enhance our ability to provide the highest level of customer service,Develop an ability to measure and manage key parameters of the business in a consistent fashion,Provide a common set of practices and disciplines for the organization,The 5-P Model:,A statement of the culture at PCI,2.HUMAN RESOURCES POLICIES,All of these statements provide,guidelines,for action on,people-related business issues,and for the development of HR,programs,and,practices,based on strategic needs.The term HR Policy,as used here,does not mean HR Policy Manual.,The 5-P Model,HR pol