资源描述
Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Microsoft,Lync,2010,Web App Training,Objectives,This course introduces the Microsoft Lync Web App and covers the following topics:,Lync Web App Overview,Join Online Meeting Experience,Invite Additional Participants,Start Application Sharing,Obtain Client-Side Logs,Appendix,Overview,Lync Web App provides a browser based alternative for joining a Lync Online Meeting. Lync Web App requires a Microsoft Silverlight-enabled browser.,It offers a similar Online Meeting experience as the Lync 2010 client. However, participants dont have to install additional software to attend and participate in an Online Meeting. If you intend to present and perform desktop sharing, you must install an additional sharing plug-in.,Silverlight,Anyone using a Silverlight-supported browser and operating system with an Internet connection can join a Lync Online Meeting without installing the Lync client or Lync Attendee client.,Silverlight is a cross-browser and cross-platform browser plug-in that helps deliver applications and experiences on the web.,During the Web App Join experience, the participants browser automatically searches for the Silverlight installation and prompts the user to install it if necessary. Or, you can install Silverlight from the,Silverlight home page,.,BACK TO OBJECTIVES,Join Online Meeting Experience,The following section introduces you to the Join Online Meeting experience for Lync Web App. The following slides display a visual workflow and demonstration of this experience.,The participant may receive on-screen prompts to install Silverlight or allow a pop-up, and their computer does the rest.,BACK TO OBJECTIVES,Join Online Meeting Experience Flowchart,Yes,No,No,Yes,No,Yes,Joining an Online Meeting by using Lync Web App requires minimal clicks to get participants connected quickly.,BACK TO OBJECTIVES,Lync Web App Join Experience,These instructions explain how to join and connect to the audio portion of an Online Meeting.,Note:,Silverlight is required.,Join Experience,Open the Online Meeting invitation.,Click,Join online,m,eeting,hyperlink or manually copy/paste the meeting URL into a browser.,Join as a guest or use corporate credentials.,Click,Join as a Guest,if you are attending the meeting from outside the company.,Click,Join using your corporate credentials,if you have them.,Complete on-screen information such as your display name, and then click,Join Meeting,.,Click the,Phone,button on the mode bar.,Enter your office or cell phone number in Phone Details, and then click,Call Me,.,BACK TO OBJECTIVES,Performing Common Tasks,BACK TO OBJECTIVES,The following section introduces you to primary actions a participant will complete during an Online Meeting,.,How to Invite Additional Participants,BACK TO OBJECTIVES,Additional Participants can be invited by the Presenter through the People menu.,Invite Participant to Audio Conference,Click the drop-down menu for People.,Click,Invite by Phone, and type the participants phone number. The Online Meeting automatically dials that number and connects the participant to an audio conference.,Invite Participant to Online Meeting,Click,Invite by E-mail,.,Click the,Copy All Text,button.,Open,Outlook, and then click,New E-mail,.,Complete,To,recipient information and,Subject,.,Press,Ctrl +V,to paste text into body.,Click,Send,.,How to,Start Application Sharing,BACK TO OBJECTIVES,Application Sharing is the primary method of displaying content in an Online Meeting.,Presenters can share their entire desktop or a single application such as a PowerPoint presentation.,Note:,First time users must install the Application Sharing Plug-in for Lync Web App.,How to Start Application Sharing,Click,Share,.,Click,Share your Desktop,or,Program,.,Click,Allow,on the warning dialog box if you are prompted.,Click,Start Sharing,.,Note:,Participants will see all content surrounded by the green bars.,Click,Stop Sharing,at the top of screen to end sharing.,Click,Give Control,to share control with another participant.,How to Obtain Client-Side Logs,BACK TO OBJECTIVES,For advanced troubleshooting or escalation procedures, client-side logs can be obtained from the Lync Web App.,Note:,Client-side logs are captured in .log format and can be read with any text editor such as Notepad.exe.,How to Obtain Client-Side Logs,Click the,Options,menu.,Click,Options,.,Confirm,Turn on Logging,is enabled. (enabled by default),Click,Save Logs,.,Type a file name for logs, and then click,Save,.,File name can be anything that helps you remember what it is. As a recommendation, name the file using the Customer Service Request (SR) number. Examples:,Click Options menu to access the client-side log or clear personal information options.,Review,This course introduced the Microsoft Lync Web App and covered the following topics:,Lync Web App Overview,Join Online Meeting Experience,Invite Additional Participants,Start Application Sharing,Obtain Client-Side Logs,Appendix,BACK TO OBJECTIVES,Appendix,BACK TO OBJECTIVES,Lync Web App Terms,BACK TO OBJECTIVES,Term,Definition,Meeting Attendees,Attendees can only view content.,Attendees are not allowed to share content/files/desktop/whiteboard.,Attendees can invite other contacts to a meeting.,Meeting Presenters,Includes all Attendee privileges.,Presenters can share,desktop/applications.,Presenters can upload content and save content locally.,Presenters can create,whiteboards,.,Presenters can admit people from,lobby.,Presenter can eject other participants except the Organizer.,Presenter can promote Attendees.,Presenter can demote other presenters except Organizer.,Presenters can mute other participants.,Presenters may have the ability to browse content.,Presenters can,lock,a meeting.,Meeting Organizer,Has,all the privileges of Presenters.,Organizer cannot be ejected from a conference.,Organizer cannot be demoted.,Organizer can never be made to wait in the Lobby.,There is no special icon or text indicating an organizer role in roster.,The role of organizer is not,transferable, which means there,is no concept of “promote to,organizer.”,Meeting Participants,Collective term for,Presenter,Organizers,and Attendees.,Lync Web App Terms (cont.),BACK TO OBJECTIVES,Term,Definition,Roster,Control that enlists Meeting participants.,Presenter Lobby,Control that enlists meeting invitees awaiting admission by the Presenter.,Meeting Access,Control that allows Presenters to change Meeting admission policies.,Meeting Policy,Policies for the meeting that are defined by the administrator.,Meeting Permissions,Control that allows Presenters to change preset functionalities of Meeting participants during a meeting.,Public Meetings,Meetings where the trust level between meeting participants is high. These meetings have the following characteristics:,All authenticated users are automatically presenters.,All federated/ non-federated/ anonymous users are attendees,Private Meetings,Meetings where the access to meeting needs to be controlled. In these meetings, Organizers specifically pre-assign presenters and attendee roles.,BACK TO OBJECTIVES, 2010 Microsoft Corporation. All rights reserved. Microsoft, Exchange ActiveSync, Excel, Lync, Outlook, PowerPoint, SharePoint, SQL Server, Windows, Windows Live, Windows Mobile, Windows Server, and other product names are or may be registered trademarks and/or trademarks in the United States and/or other countries/regions. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.,
展开阅读全文