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Cliquez et modifiez le titre,Cliquez pour modifier les styles du texte du masque,Deuxime niveau,Troisime niveau,Quatrime niveau,Cinquime niveau, AB-InBev 2009 All rights reserved,Cliquez et modifiez le titre,Cliquez pour modifier les styles du texte du masque,Deuxime niveau,Troisime niveau,Quatrime niveau,Cinquime niveau, AB-InBev 2009 All rights reserved,Cliquez et modifiez le titre,Cliquez pour modifier les styles du texte du masque,Deuxime niveau,Troisime niveau,Quatrime niveau,Cinquime niveau,Your heading here,Click to edit Master text styles,Second level,Third level,*, AB-InBev 2009 All rights reserved,Your heading here,Click to edit Master text styles,Second level,Third level,Your heading here,Click to edit Master text styles,Second level,Third level,*,Your heading here,Click to edit Master text styles,Second level,Third level, AB-InBev 2009 All rights reserved, AB-InBev 2009 All rights reserved,Change Management,变革管理,4,YOY China Salary Increase Rate by level,5,Surging Direct Labor Cost,6,It is time to change!,成本压力下，我们还有更多的挑战,Under Cost Pressure,，,we have more challenges ahead!,离职率,Turnover,敬业度,Engagement,VPO,保持阶段,VPO Sustainability,Change Management,变革管理,You & Change,你,&,变革,Whats it like for you at the moment?,对你而言，变革是什么？,Change can be difficult for some people,对于某些人而言，变革可能是困难的,“When the winds of change blow,some people build windmills, others build walls”,“,当变化之风吹来，有些人建造了风车，有些人垒起了墙”,Change can be .,变革,有可能,是,An emotional rollercoaster,一架情绪过山车,What do we do about it?,关于变革，我们做些什么？,We make sure we understand,how people,respond during change,在变革过程中，确保我们,自己,理解：,人们如何,反应,We make sure we understand,our role,during change,在变革过程中，确保我们自己理解：,在变革中,我们的角色,Past,过去,Future,未来,Over preparation,Confusion, Chaos,Energy,Resignation to change,(not acceptance),准备过头、困惑、混乱、精力、退出变革 （不接受）,Shock,震惊,Withdraw,退缩,Business as usual,业务照常,Attention to past,关注过去,Denial,拒绝,Anger, Blame, Anxiety Depression, Apathy,，,No Commitment Guarded emotions,，,Itll never work here! Non-cooperation,愤怒、责备、焦虑、,沮丧、冷漠、不主动、抵触、它在这永远行不通！不合作,Resistance,抵触,Co-operation,Co-ordination,Enthusiasm Taking responsibility,合作 协调 热情,承担责任,Commitment,承担,Exploration,探索,The transitional curve,转变曲线,Nancy Barger,南希,.,巴杰尔,“,Effective change management is,not,about managing change;,its about managing the psychological,process people go through during change”,“,有效的变革管理，,不是,在于管理变化本身；,而是在于管理人们经历变革过程中的心理历程。”,Past,过去,Future,未来,Over preparation,Confusion, Chaos,Energy,Resignation to change,(not acceptance),准备过头、困惑、混乱、精力、退出变革 （不接受）,Shock,震惊,Withdraw,退缩,Business as usual,业务照常,Attention to past,关注过去,Denial,拒绝,Anger, Blame, Anxiety Depression, Apathy,，,No Commitment Guarded emotions,，,Itll never work here! Non-cooperation,愤怒、责备、焦虑、,沮丧、冷漠、不主动、抵触、它在这永远行不通！不合作,Resistance,抵触,Co-operation,Co-ordination,Enthusiasm Taking responsibility,合作 协调 热情,承担责任,Commitment,承担,Exploration,探索,The transitional curve,转变曲线,Denial,拒绝,Shock,震惊,Withdraw,退缩,Business as usual,业务照常,Attention to past,关注过去,Inform on a regular basis,Ensure now:,What,When,Why,Explain what to expect,Informal 1:1 discussions,Allow time,定期沟通,现在确保,发生什么,什么时间,为什么,解释期望是什么,不拘于形式的,1,：,1,讨论,给与时间来接受,Leadership focus,领导力聚焦,Resistance,抵触,Listen to concerns,Acknowledge feelings,Empathise,Encourage,Support,倾听关心的事情,承认当时的心情,感同身受,鼓励,支持,Anger, Blame, Anxiety Depression, Apathy,，,No Commitment Guarded emotions,，,Itll never work here! Non-cooperation,愤怒、责备、焦虑、沮丧、冷漠、不主动、抵触、它在这永远行不通！ 不合作,Leadership focus,领导力聚焦,Exploration,探索,Over preparation,Confusion,Chaos, Energy,Resignation to,change,(not acceptance),准备过头、困惑、混乱、精力、退出变革（不接受）,Concentrate on Priorities,Provide training,Set short, term goals,Harness the energy,Brainstorming,Problem solving,Planning,关注优先顺序,提供培训,设置短期、任期目标,控制精力,头脑风暴,解决问题,计划,Leadership focus,领导力聚焦,Commitment,承担,Co-operation,Co-ordination,Enthusiasm,Taking responsibility,合作,协调,热情,承担,Long term goals,Team building,Acknowledge & reward contribution,长期目标,团队建设,答谢与贡献奖励,Leadership focus,领导力聚焦,Why do it,为什么要做,.,I will never do it,我永远也不会去做,.,I do not want to do it,我不想做,.,How should I do it?,我该如何做？,I am going to try!,我准备试一试,I am going to do it,我准备做,I am doing it!,我正在做,I did it !,我做到了,A summary of change,变革过程,If you did only 3 things,如果你只做,3,件事情,Help them understand,what,is changing,帮助他们理解,什么,正在变革,Help them see,why,we have to change,帮助他们明白,为什么,我们必须变革,Regular 1:1 and 1:team,as people find the way through the change,定期的,1,：,1,和,1,：团队,沟通，在人们在寻找道路通过变革时,Famous Quote from Louis Pasteur,路易斯,.,巴斯德名言,“Chance Favors the Prepared Mind“,“,机遇偏爱有准备的,人,”,人事团队的发展计划,行政人事专业经验（薪酬福利、招聘培训、员工关系、行政事务）,沟通能力 辅导能力 业务知识,团队建设 激励 解决问题,影响力 危机处理,国际化视野,领导力 系统思维,工厂,区域,总部,爱的责任, AB-InBev 2009 All rights reserved,
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