施耐德供应商管理流程

Schneider Electric,45,First level,Second level,Third level,Title,- Division - Name Date,Schneider Supplier Management,SAM,SQM,SPM,Supplier Approval Module (SAM),SSQM Process for Evaluating Suppliers,SAM: Process Flow,Request in SSRM!,Record in SSRM(VENUS)!,Record in SSRM(VENUS)!,Record in SSRM(VENUS)!,Technological & design audits,SSRM ,S,chneider,S,upplier,R,elationship,M,anagement,SAM: Supplier Assessment,Supplier Assessment Questionnaire,Identify general strengths & weaknesses,Commodity based,Each location requires a new evaluation,Identified experimented purchasing assessors designed by the commodity manager to do and complete,After physical visit at supplier,Scoring based on Objective Evidence,Specific IF-THEN scoring,Recommended or not!,Global Compact,Sustainable Development,Global Compact,Global Compact :,GlobalCompact Chart,Global Compact is a chart signed by the companies engaging them to respect 10 principles,Global Compact,SAM: Functional Audits,Detailed analysis of supplier,Mandatory for quality & supply chain,Made by certified auditors (experience + training),Objective,Determine if supplier has the ability to meet our needs,Identify functional strengths & weaknesses,Identify improvement areas,Identify General Capability Level,Additional audits if needed,Technological, design,Quality,Logistic,SAM: Team Decision,“,Does Supplier have ability to meet our needs?”,All functions must agree,Each has Veto authority,Not Consensus voting,If “,Approved,”,- Team approves,If “,Rejected,”,- Team rejects,If “,Conditional Approved,”,- Improvement plan is required,If “,Conditional Rejected,”,- Improvement plan and 2,nd,audit are required,Green,绿色,Yellow,黄色,Orange,橙色,Red,红色,Decision for SAM color (Quality) SAM,审核颜色确定 (质量,),Green: 0 reject, 0 condition, Total Score =18,Original:,2,rejects,4,conditions,Total Score =10,Red: 3 rejects, 5 conditions,Total Score =15,SAM,SAM,Decision of SAM audit,Red supplier: Not start or stop business,Orange supplier: not start or no new business given, improvement within 6 months.,Yellow supplier: Within one year, must move to Green. If not move to orange,Green supplier: Key supplier are reviewed once per 1 - 2 years (normally),Commodity Manager to decide,If “NO”,- the process is stopped,If “YES”,:,=S=,to list all weak/improvement points (Request for action plan),Supplier,to fill in the actions to RAP,=S=,to Review & Approve the RAP,Supplier,to implement the RAP,SAM: Decision to Improve,SAM: Improvement Plan,Must be short term (up to 1 year),Schneider must verify improvements,At Supplier location,Supplier must improve,Or lose “Conditional” rating,Improvement plan is documented in SSRM (to be implemented),A full audit is necessary to remove CONDITIONAL REJECTED status,SAM: Supplier Approval,Results stored electronically in SSRM Database,Supplier Assessment,Quality & Supply Chain Audits,Other Audits (if any),Improvement Plans (to be implemented),Results available across all =S=,Approval -,Supplier has been evaluated, and should have capability to meet our needs (For a specific location/commodity),SAM,Suppl,ier,Qualification Module (SQM),SSQM Process for Evaluating Goods & Services from Suppliers,The SQM Qualification Team must include (at a minimum):,Engineering (Product Responsible),Quality,Purchasing,Manufacturing (Logistics or Industrial),Additional actors for the Qualification Team may include:,Advanced Manufacturing,Supply Chain,Advanced Quality,Marketing,Safety, Health & Environmental,Corporate Quality,SQM - Key Points:,Project Introduction:,Description of project/activity,Information sharing,Rough Schedule,Start of PPEP Form,This is the first step in the SQM process - When the request is initiated to qualify a good from a supplier.,At this step, the Qualification Team meets together to discuss the request,Meeting or conference call,Review general characteristics of the good,Complex design? New tool? Same material? Same process?,Output of this step is an estimate for the qualification requirements and schedule,SSQM: SQM Process Flow,Determine Requirements,:,All Functional Requirements,Must Consider:,Part to Specification,Supplier Process Capability,End-Product Functionality,Internal Manufacturing Process,Record Requirements in PPEP Form,This is the second step in the SQM process - The definition of the qualification requirements,At this step, the Qualification Team works seperately to define each functional requirements,Quality determines control plan, process FMEA, traceability, Gauge R&R,Engineering determines component & finished product functional testing,Manufacturing determines pre-production build acceptance criteria,etc,The Qualification Team then has a second meeting to combine all functional requirements, and list these requirements in the PPEP form,SSQM: SQM Process Flow,Supplier Review:,Communicate Requirements to,supplier,Before supplier makes sample parts,And better, before quotation,This is the third step in the SQM process - Reviewing the qualification requirements with the supplier,It is critical that the supplier understand all of our functional requirements,Before the supplier fabricates samples, or starts to develop tooling.,Supplier must know our expectations before any investment is made - to be certain that the good will meet our needs,The deliverables that the supplier must complete are defined at this meeting,First Article Inspection Report, Control Plan, etc,The supplier must commit to providing their deliverables,SSQM: SQM Process Flow,Complete Actions:,DO THE WORK!,This is the fourth step in the SQM process - Completing the qualification requirements,This is where the Supplier and the Qualification Team insure that all of the requirements are completed, and satisfy the acceptance criteria.,SSQM: SQM Process Flow,Qualification OK?:,Question:,Are all functions OK with supply?,All 4 considerations utilized?,Ready for production?,Production cannot be initiated until after the entire Qualification Team agrees that each requirement has been satisfied,This does not impact pre-production - pre-production builds are necessary to validate several of the requirements,This does require that before a part can be considered QUALIFIED that all the requirements have been ACCEPTED by the Qualification Team,SSQM: SQM Process Flow,PRODUCTION:,Document results in PPEP form,Place production orders,Retain information in component quality records at plants,PPEP Form,Test Results,.,Production signals the end of the SQM process,The Qualification Team is disbanded, and the qualification project is closed,The Quality Management System for a facility determines the quality oversight for the good,SSQM: SQM Process Flow,New,Part/Product Evaluation Plan (PPEP),Summary Sheet,What is a PPEP form?,A purchasing project tool to select all the necessary part functional requirements, all the actors in order to qualify a supply and a process.,When to establish a PPEP?,At the start of any purchasing project, normally before the supplier choice and better before the quotation step.,Dont forget to read the SAM audits before choice a supplier.,What is a purchase project?,A use of a New Supplier,A Raw Material Change,A Supplier Process Change (eg: Cr6, Cr3),A Supplier Location Change,A Design Change,An Outsourcing Insourcing,A Different Schneider Manufacturing Location,A Part Non-Conformances improvement (like corrective action),Who establish a PPEP form?,The qualification team including at least the following functions with,a veto right,:,Engineering (Product Responsible),Quality,Purchasing,Manufacturing (Logistics or Industrial),Who is,responsible,to start the PPEP process?,The project leader,Who is responsible of the PPEP application?,The Quality Department.,Who sign the the PPEP?,The supplier before to start the project and the quality responsible at the end.,Who validate the PPEP?,The qualification team,Links between SSQM and PMP,Selection,of suppliers,in “technology,supplier mapping”,Verification plan,include :,list of all components that should be,submitted to verification,+,PPEP,selected operations to be,performed for each component,+ quality specifications,Final check of qualification aspects,during “supplier contract review”,S,upply,Q,ualification,M,odule,Qualification,report,report of,PPEP selected,items,(could include,component,approval),S,upplier,A,pproval,M,odule,new project,focussed on parts,component,verification,S,upplier,P,erformance,M,odule,Supplier,contract,review,methods & tools,Supplier,performance,evaluation,results,SSQM,Schneider Supplier Quality Management,S.SRM,approved,suppliers,Suppliers for,New Project Development,and e.design label,Criteria,E.design criteria,included if needed,Request,Criticality level,Supplier Performance Module (SPM),SSQM Process for Monitoring Performance of Suppliers,Supplier,Performance,Module,The SSQM-SPM Supplier evaluation process is a combination of daily and regularly scheduled events;,Daily:,Communication & resolution of Supplier Delivery, Quality and Critical Issues by,Supplier Quality Engineer and Upstream Flow Supervisor,Monthly:,Compile metric data for Key Suppliers by,Supplier Leader and Supplier Quality Management Engineer and Supplier Supply Chain Management Engineer,Quarterly,Communicate metric performance vs. target to Key Suppliers by,Supplier Leaders,Yearly,Annual reviews with Key Suppliers on current year performance and future year requirements by,Supplier Leader and Market Manager,Today globally all the suppliers are monitored with the SPM.,But each Country are more focus on some categories of suppliers, such as;,The Key & Challenger suppliers,The main active suppliers,The most impacting suppliers,.,Additionally, Corporate Purchasing and Operating Division Purchasing also has the responsibility to monitor “Global” Suppliers across Schneider.,The Country organizations must provide performance data to Corporate Purchasing for these “Global” Suppliers,Definition of Suppliers to be Monitored,Supplier Performance Module,There are 5 minimum Supplier performance metrics required by the Supplier Quality Policy and SSQM;,Delivery,Delivery of Product vs. Lead-Time,Quality,Quality of Product Delivered,Productivity,Achievement of Productivity Targets,Administrative,Response to Schneider Requests,Development,Completion of Improvement Plans,But only 3 are used today,The External Supplier Service Rate (ESSR),(The quantity of order lines on time / the quantity of order lines expected in the same month) * 100 (%),After common acknowledgement between the supplier and Schneider on the delivery day or according the standard lead time,(,No more than 7 days,before and,),no one day after,Only for mass production and excluding prototypes, samples, pilot run, ,The Defect Parts per Million (DPMe),Formula and Definition,DP1=,(number of defective samples/ total number of samples inspected)* Total number of parts in the batch or if a sort, the total NC parts / total quantity of the batch x 1000 000,DP2=,number of defective parts found in manufacturing line,DP3=,number of defective parts found at customers when traceable,Total parts =,total no. of parts or products received during the month from external suppliers,Only for mass production and excluding prototypes, samples, pilot run, ,The External Non Conformance Rate (ENCR),(The quantity of rejected order lines / the quantity of order lines received in the same month) * 1000 000 (BPM),The rejected parts found on the production lines are not counted,Only for mass production and excluding prototypes, samples, pilot run, ,Good to Great 2011,SSQM Process Summary,Top Management,Purchasing Strategy,Suppliers Approval Module,Supply Qualification Module,Suppliers Performance Modules,Business Needs,SSQM,Potential Suppliers,Approved Suppliers,Qualified Supply,Supplier Performance,Plant,Measures,Global,Measures,Supplier,Critical,Issues,Supplier Assessment,Functional Audits,Technical audit,Cross-Functional Teams,PPEP Form,Control Charts for Critical Parts,Supplier,Evaluation,5 Minimum Metrics,Global Database,Improvement plan,We select some suppliers,We choice our supplier,We measure his performance and we decide actions if necessary,Schneider Supplier Quality Management Process,Thank You!,SAM,SQM,SPM,