商务英语II复习资料101版

2010年第二学期商务英语II期末考试资料1.01版题型：一、单项选择题二、阅读题三、翻译题四、写作题1、词汇单项选择题单词/词组 释义freelance You sell your work or services to a number of different companies. 自由职业teleworking You work for a company from home via email,phone or the Internet 电子办公job-sharing You do your job for part of the week and another person does it for the other part. 分担工作shift work You work during different parts of the day(eg nights). 轮班工作part-time You only work for some ot the week(not full-time). 兼职工作temping You work for different companies for a short time without a permanent contract. 临时工作consultancy You arent employed by a company,but are paid to give specialist advice. 顾问公司；咨询公司flextime You work a number of hours per week or month but you decide when you start or finish. 弹性制工作hot-desking You dont have a permanent place or office to work at,but you find a place to work when you arrive. 办公桌轮用work for 为而工作be involved in 涉及be responsible for 职责在于deal with 处理单词/词组 释义report to 向作报告be in charge of 主要负责，主管specialise in 专长于office gossip 办公室小道消息credit 赞扬，功劳managing director 总裁，总经理brainpower 智能worst-case 作最坏打算的，为最坏情况的，为最不利条件的scenario 事态，局面full-time 全日制的delegate 授权，分派工作availability 利用（或获得的）可能性，可以利用的人（物），人员、物资保证job-sharer 与人分担工作的人parental leave 父母假，育儿假，照顾新生儿女假distractions 让人注意力分散（分心）的事物contact 人脉，有影响的熟人，有用的社会关系disruptive 造成混乱的trade fair event 商品交易会drinks evening 晚间酒会coaching event 专项体验训练活动network 建立关系网socializing 参与社交，交际corporate world 商界co-chair 联合总裁、主席be spread out 分散在各地internal communication 内部交流post-it note 便条benefits 福利incentive 奖励pension 养老金days off 几天短假too good to be true 好得令人难以置信client service executive 客户服务主管takewith a pinch of salt 对将信将疑breakout 突破encompass 包括，包含perk 好处，额外津贴budget 预算career goal 职业目标senior management 高层管理人员take after 与相像单词/词组 释义take down 记下to be taken for 被误认为take off 打折take on 承担take for granted 认为理所当然distribution centre 配送中心warehouse 仓库holding company 控股公司call centre 呼叫中心plant 工厂headquarter 总部subsidiary 子公司branch 分公司corporation 公司division 部门分支turnover 营业额，销售额innovative technology 创新技术chart 图表revenue 收入，收益research and development 研发mission statement 宗旨宣言，目标宣言fact sheet 情况说明书sole trader 独立法人，独立经销店partnership 合伙经营entrepreneurial spirit 企业家精神franchise 连锁店，特许经销权，特许经营set up 建立granting of a licence 同意发给许可证franchisor 授予特许者franchisee （公司的分店、零售店或联号商店的）特许经营者，加盟者branch out 拓展业务，使分支出来charge 要价profit margin 利润率，利润幅度，利差launch 开办（新企业）ludicrous 荒谬的，可笑的charge ones own prices 自行定价收费menu content 菜单的内容invest 投资venture 投资活动；商业冒险fee 费用online database 网上数据库subscription 订购，订阅单词/词组 释义word of mouth 口碑mailshots 邮寄广告spam 垃圾广告banners 横幅广告appropriate 适合的deadline 最后期限specify 明确说明，详细说明attend a meeting 参加会议hold a meeting 举办会议，开会to source art （为商务用途）选择艺术装饰品to commission art 定制艺术品regeneration 重建，再生sector （尤指商业、贸易等的）部门，领域，行业installation 安装presentation 陈述，介绍，针对某一话题进行的发言run a meeting 开会，使会议进行下去visual 视觉的，可视的reference database 参考数据库premise 楼宇，单位，处所questionnaire 调查表，调查问卷social norm 社会规范goal-oriented 目标明确的interaction 交际sponsor 主办方2、语法单项选择题/填空题1）Present tenses 各类现在时态0 Even at home,always set (set) yourself a timetable.1 You need (need) to find a quiet place to work,where there are no distractions.2 If you communicate (communicate) with a client on the phone today rather than face-to-face,its still import to dress for work as normal.3 Now that you have escape (escape) from the office,youll still need peace and quiet at home.Dont answer the door to neighbours or make social calls.4 Once you have been working (work)from home for a while,you might feel a bit lonely.It might be worth going into the office once or twice a week.5 After you have been (be) at the computer for a few hours,remember to take a break why not leave the house and go for a walk outside?6 Be strong.When a friend calls and asks you out to lunch,say what you would say in any other job:Sorry but I am working (work) on something at the moment.How about after five instead?7 Make sure colleagues and clients can reach you and answer (answer) the phone as though you are in the office.2）The past 过去时Dear Sir or Madam,I （0）saw (see) your advert for the post of Client Services Executive in yesterdays newspaper and I would like to apply for the position.As you can see from my attached CV,I （1）have been working (work) for my current company for over two years.I（2）joined (join) MacKintyre and Co in 2007 and since then,I （3）have had (have) many opportunities to develop my skills.However,I （4）have been considering (consider) a career change with a new challenge for a number of months and this seems like the perfect moment to make that move.I see from recent press reports that your company （5）has expanded (expand) its operations in China and therefore I would like to draw your attention to my degree in Oriental Studies and Mandarin which I（6）completed (complete) in 2006.Combined with my current MBA,which I （7）have been studying (study) for part-time at the local university,I feel that I would be an asset to your company.Please also note that my current manager（8）has agreed (agree) to write a reference and can be contacted on 0207 857 6785.I look forward to hearing from you.Yours faithfullyDaniel Lewis3）Will and the future Will和将来时0 Im just phoning to confirm that I will be / am in my office by ten.1 Dont worry.I promise that I ll call / m calling you back straight away.2 Inflation probably wont rise / wont have risen above three percent this year.3 We ll run / re running seminars every day next week so I cant take any time off,Im afraid.4 After that,I ll have / m going to have a rest in my room before this afternoons session starts.5 The hotel has a scheduled shuttle bus to the training centre.I think it is going to leave / leaves every half hour,but let me check for you.6 Security open / will be opening the building at eight tomorrow instead of nine.7 We begin at nine.So by the time he arrives at nine thirty,the first session will have started / will be starting.8 He says he s going to leave / ll have left at three to catch a flight even though he knows it doesnt finish until four.9 Im sure you re receiving / ll be receiving something in the post in the next couple of days,but I can check with my colleague if you like.4）Modals 情态动词1 Many viewers think the ASA should / can stop advertisers increasing the volume on TV commercials because it really annoys them.2 A:Sorry,I fogot to bring you the information you asked for. B:Thats OK.You didnt need to / neednt have.I found it on the Internet.3 They dont have to / mustnt use the same trademark as us.If they do,well sue.4 Their lawyers should / must have told them not to take it to court because we never heard from them again.5 He couldnt get / couldnt have got through when he tried to call.6 She didnt need to complain / neednt have complained because eight other people also did.7 Consumers dont have to / mustnt buy the product.After all, nobody forces them!8 They shouldnt / couldnt have tried to defend the case. It was obvious theyd lose.5）Reporting 间接引语1 I am not happy with the arrangements. She said (that) she wasnt / isnt happy with the arrangements.2 Were moving next week. He said they were moving the following week.3 Weve planned everything. They said they had planned everything.4 I left the company in 2001. He said that he had left the company in 2001.5 Ill call back at tomorrow. The caller said she would call back the next day.3、短文阅读题1.1 Read about job-sharing.Write these headings into each paragraph.Get organised Set your limitsPut pen to paper Two become oneOpen your mind Plan for disasterFind the perfect partner Dont feel guiltyHow to job-shareWouldnt it be nice if the working week finished on Wednesday？With a job-share it can.Heres the essential guide to making it work.(0) Find the perfect partner Find someone you like.Be prepared to communicate and share credit and blame,says Carol Savage, the managing director of Flexecutive, a flexible working consultancy.(1) Open your mind Bosses should consider requests for flexible working from employees with children under six. So embrace the benefits:Twice as much experience, skills, brainpower and energy,Savage says.(2) Plan for disaster Always discuss the worst-case scenarios.When Margaret Mills, a teacher, lost her job-share partner because of a family illness, a return to full-time work seemed inevitable.We had been over-optimistic. I did manage to find someone else who fitted in with me, but I was very lucky.(3) Get organised Plan the system for handing work over carefully and play to each others different strengths. Delegate the workload according to each others particular skills and qualities.(4) Set your limits Managers should clarify what they expect in terms of hours, availability and results, and employees should manage their employers expectations. Sue Osborn, a job-shaer for 21 years,says,Were ofen asked to do five-day weeks. Eventually you just have to say no.(5) Put pen to paper Agree in writing arrangements for holidays, parental leave, retirement, etc. Everyone should know where they stand from the beginning.(6) Dont feel guilty Do not work until I am at home to make up for not being in the office every day.(7) Two become one Clients may not like having to deal with two people working closely together. As Savage says:A job-share should be like a marriage one voice,one unit.1.2 Read the article below about some new networking groups specifically for businesswomen. Choose the best word A , B or C to fill the gap 1-10.1. A attending B going C meeting2. A ideas B sugar C money3. A department B company C group4. A work B charge C responsible5. A to B in C about6. A run B control C produce7. A speak B know C be8. A do B see C make9. A socialising B work C extra10. A talk B win C successLifes all about making connectionsTo you, networking might mean (1) A a conference or trade fair event to meet new client or partners.Or it could be the coffee break at work where you share (2) A with colleagues in other departments. But nowadays networking has become an event in itself.For example, Pricewaterhouse Coopers offer its female staff a formal networking (3) C called PwCwomen. With 900 members, it organises events ranging from informal drinks evenings to coaching events. Tina Hallet, who is (4) C for the group, says that she got involved (5) B networking because Id got to a reasonably senior level and I wanted to help other people to maximise their potential.You dont have to be senior to (6) A a network though. Vicky Wood and Sally Hopkins had the idea for the City Girls Network when they first moved into Londons corporate world and wondered how to get to (7) B other women. We couldnt find anything for people with no experience. So we thought wed start our own.From twelve friends meeting regularly, it rapidly grew to 250 members from many different organisations. Its a great way to (8) C useful contacts and bring in potential business.Fiona Clutterbuck is co-chair of a network for the bank ABN AMRO. Women tend to think of networking as (9) A and give it low priority. But given the chance, women will network as the banks last speed networking event demonstrated. With over 100 women and men, it was a great (10) C . It is amazing how many people you get to meet from different parts of the organisation.2.1-1 Read the article about Xerox.What benefits and incentives does the article mention for employees at Xerox?Anwser:There are four benefits and incentives below:1) Training and staff development.2) Opportunities for promotion.3) A final-salary pension scheme.4) A reward and recognition scheme.2.1-2 Choose the best answer, A, B or C for question 1-5 about the Xerox article.( B ) 1 The journalist of this article thinks thatA staff at Xerox are not telling the truth about the company.B Xerox offers great benefits to staff.C people havent worked at Xerox long enough to know if its a good company.( A ) 2 Where does the company tend to find its new managers?A From staff.B On training courses.C Only from graduates.( C ) 3 Why doesnt Kim Moloney have her own desk?A Because she isnt important enough.B Because there isnt space at head office.C Because she often travels and is away on business.( B ) 4 As well as recognising its staff though promotion, XeroxA gives cash bonuses.B provides a number of perks.C gives unpaid leave to take trips of a lifetime.( C ) 5 One common feature of Xerox staff is that they tendA to work hard.B to get promoted.C not to change employer.Is working for Xerox too good to be true?What a lovely place Xerox is to work! Kim Moloney, a client services executive, cant say enough nice things about her employer.Its a very special environment,she says.People describe Xerox as a family and I was amazed at the number of people who have worked here for so long. Its tempting to take Moloneys comments with a pinch of salt, especially considering that when youve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But theres truth behind her enthusiasm. Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. Xerox has been good to me over the years, she says. It has supported me through qualifications . and last year I took part in the vice-president incumbent programme. Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloneys amazement at her colleagues longevity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years work experience. She started as a project manager for Xerox Global Services before moving into sales. Now her responsibility is to grow and maintain customer relationships. Moloney is based at the head office in Uxbridge. Its great in terms of working environment, she says. Weve just got a new provider in the canteen and we have brainstorming ro