空乘英语面试笔试

空乘Hello my name isXXX.I am XX years old.Igraduatedfrom XXX.I have a dream since I was a child.I dream that one day I canfly in the blue sky like the bird. Now I have the chance to make it come true.If i can take this job. Ill try my best to do everything well.Because I lovethis jobHere are good answers to some of thetougher questions asked in job interviews. If you can smoothly supply answerslike these during the interview, you are bound to make a good impression.1. What is important to you in a job?Mention specific rewards other than apaycheck for example, challenge, the feeling of accomplishment, and knowingthat you have made a contribution.2. Why do you want to work for thisorganization?Cite its reputation, the opportunitiesit offers, and the working conditions. Stress that you want to work for thisorganization, not just any organization.3. Why should we employ you?Point to your academic preparation, jobskills, and enthusiasm about working for the firm. Mention your performance inschool or previous employment as evidence of your ability to learn and tobecome productive quickly. If the job involves management responsibilities,refer to past activities as proof of your ability to get along with others andto work as part of a team.4. If we hire you, how long will youstay with us?Answer by saying along these lines:As long as my position here allows me to learn and to advance at a pacewith my abilities.5. Can we offer you a career path?Reply: I believe you could, once Iknow the normal progression within the organization. Can you tell me aboutit? The answer may be revealing.6. What are your greatest strengths?Give a response like one of the following:I can see what needs to be done and do it, Imwiling to make decisions, I work well with others, Ican organize my time efficiently.7. What are you greatest weakness?Identify one or two, such as thefollowing: I tend to drive myself toohard, I expect othersto perform beyond their capacities, I like to see a job donequickly, and Im critical if it isnt. Note these weaknesses could alsobe regarded as desirable qualities. The trick with this question is to describea weakness so that it could also be considered a virtue.8. What didnt you like about previousjobs youve held?Discuss the things you didnt like, butavoid making slighting reference to any of your former employers.9. How do you spend your leisure time?Mention a cross section ofinterests-active and quiet, social and solitary - rather just one.10. Are there any weaknesses in youreducation or experience?Take stock of your weaknesses before theinterview. Practice discussing them in a positive light. Youll find that theyare minor when discussed along with all the positive things you have to offer.11. Where do you want to be five yearsfrom now?Saying that youd like to be presidentis unrealistic, yet few employers want people who are content to sit still. Youmight say, in five years, Id like to have my bosss job. If youcant qualify for your bosss job by then, you may not be the fright candidate.12. What are your salary expectations?If you are asked this at the outset,its best to say, Why dont we discuss salary after you decide whetherIm right for the job? But if the interviewer asks this after showingreal interest in you, speak up. She or he will probably try to meet your price.If you need a clue about what to ask for, say, Can you discuss yoursalary range with me?13. What would you do if.?This question is designed to test yourreposes. For example: What would you do if your computer broke downduring an audit? Your answer there isnt nearly so important as yourapproach to the problem. And a calm approach is best. Start by saying,One thing I might do is . Then give several alternative choices.14. What type of position are youinterested in?Job titles and responsibilities varyfrom firm to firm . So state your skills instead, such as Im good atfigure work, and the positions that require these skills , such asaccounts payable.15. Tell me something about yourself.Say youll be happy to talk aboutyourself, and ask what the interviewer wants to know. If this point is clarified,respond. If not, tell why you feel your skills will contribute to the job andthe organization. This question gives you a great opportunity to sell yourself.16. Do you have any questions about theorganization or the job?Employers like a candidate who isinterested in the organization. so this is a perfect time to convey yourinterest and enthusiasm.随机咯.不同的老师会问不同的问题.没有特定的.最好自己稍微准备下吧,.我去的时候刚好准备了一份.也刚好用上.不过这种情况很少.她会根据你填的资料问你一些问题.比如说你的寝室.你的在校生活.你的家乡.还有肯定会问些和航空有关的问题.比如说你对空乘的看法.还有在客舱里要注意些什么之类的.总之你多准备这方面的内容吧.都是些简单的问题.放轻松了.别紧张.祝你幸运.2.英语笔试有两套卷子 难易程度不同 看你的运气了口试的要看你先说什么了3.考官会先让你自我介绍 然后根据你说的方向会提一些问题 最好做些基本的准备比如 你为什么会选择这个职业 你的家人对你这个选择的看法 是否支持 你认为你相比他人而言 优势有哪些 如果这次没有入选 你对将来有何打算（本人就自己的经验而谈，希望能有帮的上你）空乘英语服务（service） 1、您想看这些报纸或杂志吗? Would you like to read these news papers or magazines? 2、您想先喝点什么? Would you like anything to drink first? 3、这是今天的菜单，你想吃些什么? Here is todays menuWhat would you like to have? 4、谢谢，让您久等了。这是您的饭和咖啡，还要点什么? Thank you for waiting sirHere you areanything more? 5、甜食要不要? How about the sweet? 6、现在可以收拾您的桌子吗? May i clear up your table now? 7、你是去学习还是只去旅游? Are you going to study there or just for sight seeing? 8、由于天气恶劣，航班已经延误。 The flight has been delayed because of bad weather 9、由于低能见度，机场关闭，我们不能起飞。 We cant take off because the airport is closed due to poor visibility. 10、我们的飞机颠簸得厉害，请系好安全带。 Our plane is bumping hardplease keep your seat belt fastened。 空乘英语起飞前（before take-off） 1. Morning, madam（sir）. Welcome aboard! 早上好，女士（先生）。欢迎登机！ 2. May i introduce myself, Im _, the chief purser of this flight. 请允许自我介绍。我叫_，本次航班的乘主任务长。 3. Morning, sir. Welcome aboard. business class or economy? 早上好，先生。欢迎登机。坐公务还是经济舱？ 4. Follow me, please. Your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。 5. An aisle seat on the left side - here you are, sir. 是左边靠走廊座位-这是您的座位。 6. Im afraid you are in the wrong seat. 20c is just two rows behind on the other aisle. 恐怕您坐错位子了，20c正好在那边走廊的后二排。 7. Excuse me for a second, Ill check. 请稍等一下，我查查看。 8. The plane is about to take off. please dont walk about in the cabin. 飞机马上要起飞了，请不要在客舱内走动。 9. You know the weather in hongkong is not so good. It has been delayed. 你知道香港的天气不太好，飞机延误了。 10. Air China flight ca937 leaves at 0730 in the morning. 中国国际航空公司ca937航班，上午7：30起飞。 11. Flight no. 926, leaving Tokyo at 1740, flies nonstop back to beijing. ca926航班17：40离开东京直飞回北京。 12. Youre flying economy class, is that right? 您是坐经济舱，对吗？ 空乘英语紧急情况（emergency situation） 1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden breakdown of an engine. 马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。 2. Dont panic! 不要惊慌。 3. Our captain has confidence to land safely. All the crew members of this flight are well trained for this kind of situation. So please obey instructions from us. 我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。 4. Take out the life vest under your seat and put it on! 从座椅下拿出救生衣，穿上它！ 5. Dont inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab. 请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。 6. Put the mask over your face! 戴上氧气面罩！ 7. Bend your head between your knees! 把你的头弯下来放在两膝之间！ 8. Bend down and grab your ankles. 弯下身来，抓住脚踝。 9. Get the extinguisher. 拿灭火器来！ 10. Open seat belts. Leave everything behind and come this way! 解开安全带，别拿行李，朝这边走！ 11. This plane has eight emergency exits. Please locate the exit nearest to you. 本架飞机有八个安全门，请找到离你最近的那个门。 12. Jump and slide down! 跳滑下来！ Good morning/afternoon, my name is yanghaiyan ,you can call me yanzi. I like the feeling flying in the sky like a swallow. It is really a great honor to have this opportunity for an interview, i would like to answer whatever you may raise, and i hope i can make a good performance today. now i will introduce myself briefly.i am 20 years old,born in shandong province.i grow up in a sweet family,composed of my dad,mom,brother and myself.i am an optimistic and confident girl.i have full confidence in a bright future,and i believe i can do well in caac.punctuality and diligence are crucial to most future careers,i will try my best. altough i just graduated from school, i have confidence to venture my funture. scoaring in the sky as an airhostess has been a dream for me since childhood.this is why im longing for a job on a plane, and this is why im standing here for this interview.i hope my application will be granted ,so that i will delive my best servies throughout the world as a airhostess member of caac and my dream can come ture. thats all.nice talking to you .thanks早上好/下午好，我叫yanghaiyan ，你可以叫我燕子。我喜欢这种感觉在天上飞象一只燕子。这实在是一个莫大的荣幸能有这个机会参加面试，我想回答任何你可能会提高，我希望我今天能有不错的表现。现在我将介绍一下我自己briefly.i今年20岁，出生于山东province.i在一个甜蜜的家庭长大，我的爸爸，妈妈，弟弟组成和我自己。我是一个乐观而自信的女孩。我有充分的信心一个光明的未来，而我相信我能在caac.punctuality和勤奋做好是至关重要的大部分未来的职业生涯，我会尽我所能。 altough我刚从学校毕业，我有信心，我的创业funture 。 scoaring在天空作为一个空姐一直以来childhood.this是我的梦想就是为什么我渴望在一个平面上工作，这就是为什么我在这里站了此interview.i希望我的应用程序将被授予，这样我会在世界各地delive我最好的楝民航总局的空姐成员，我的梦想可以成真。这是all.nice你说话。感谢。在进行空乘英语面试的时候大家一定不要紧张，在之前我们也有介绍空姐英语面试的技巧，希望这些内容能帮助大家顺利通过考试。Dialogue 1I: What made you decide on this type of occupation?A: Oh, to tell you the truth, I love the sky. When I was a child, I imagined flying into the blue sky some day. Now, I think the day has come. My dream will come true. And I like travelling very much and I enjoy working with people.I: Can you make yourself understood in English without too much difficulty?A: Yes, I think I am quite fluent in English. I got the certificate of the Secondary English Training last month.I: Do you know what the responsibilities are for a stewardess?A: The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight. And good service is also important.I: Are you in good health?A: I just had a complete physical examination and I am in top condition.I: Have you had any nursing experience?A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.I: How tall are you? What about your eyesight?A: My height is one meter and sixty-eight centimeters. I抳e never had any vision problems.I: What would you say are your strengths and weaknesses?A: One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality. But sometimes, I find it is hard to tell others when I don抰 like what they are doing.I: If a passenger can抰 understand what you say, what should you do?A: I抣l try to speak in another language or I抣l try my best to use gestures and draw pictures.I: 什么原因使你决定投身这个行业呢？A: 哦，说真的，我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝天，现在我想这一天已经到了，我的梦想要实现了。而且我非常喜欢旅游，喜欢和人打交道。I: 别人容易明白你说的英语吗？A: 可以，我想我的英语很流利，上个月我拿到了中级英语培训证书。I: 你认为对空姐来说，主要的职责是什么？A: 主要职责就是让乘客在飞行途中能放松、快乐，而且好的服务也是很重要。I: 你现在身体很好吧？A: 我刚做了一次全面的体检，身体状况很好。I: 你有护理经验吗？A: 有，我有两年的护理经验，现在我就在一家医院当护士。I: 你多高？你的视力如何？A: 我身高168cm，视力没问题。I: 你认为你的优点和缺点是什么？A: 我优点之一就是待人非常友好、开朗，还有我的性格温和。但有时候，我发现很难告诉别人我不喜欢他们的所作所为。I: 如果有乘客听不懂你说的话，你该怎么办？A: 我会试着说另一种语言或者打手势、画图。Dialogue 2I: Tell me about yourself and your past experience.A: For the past 3 years, I have been working in China East Airlines Corporation Limited. I抦 very tolerant of people and have been told that this is one of my strengths. I feel I have a lot to offer as a team member.I: Why are you interested in this occupation?A: It抯 always been my dream to be a stewardess. And I like travelling to different places.I: What do you think is the chief charcteristic for a stewardess?A: Well, a stewardess should be friendly, courteous, patient and treat passengers kindly and politely.I: Do you get angry easily?A: No, I know how to control my temper.I: If a passenger had a accident, what would you do?A: I would give him or her basic first aid and ask my partner to call for assistance at the same time.I: If you are hired, when can you start work?A: I can begin to work right away because I am out of work now.I: What are your salary expectations?A: I really need more information about the job before we start to discuss salary. I抎 like to postpone that discussion until later. Maybe you could tell me what is budgeted for the position and how your commission structure works.I: 说说你自己和你过去的经历。A: 过去三年我一直在中国东方航空有限公司工作。我待人宽容，别人都说这是我的优点。我想作为团队一员，我能作出很多贡献。I: 你为什么对这个职业感兴趣？A: 成为一名空姐一直是我的梦想，而且我喜欢到各地旅游。I: 对空姐来说，你认为主要应该具备的品质是什么？A: 空姐应该待人友好、有礼貌、有耐心，对顾客和蔼、彬彬有礼。I: 你容易生气吗？A: 不，我知道怎样控制自己的脾气。I: 如果有乘客发生意外，你会怎么办？A: 我会为他/她做基本的急救，同时让同伴寻求救助。I: 如果你被录用，什么时候你能开始工作？A: 因为我目前没有工作，所以随时都可以。I: 你希望拿多少薪水？A: 在讨论薪水前，我需要更多了解这份工作。我希望迟点讨论这个问题，或者你可以告诉我这个职位的预算薪酬是多少，贵公司的佣金制度是如何运作的。imagine 想象 secondary 中级的flight attendant 空姐 eyesight 视力vision 视力 gesture 手势tolerant 宽容的 basic first aid 基本的急救护理temper 脾气 assistance 援助，协助作为空中小姐，懂得一些急救措施是非常必要的，所以即使你没有做过空中小姐，但如果做过护士，有护理经验（nursing experience），你尽可以把它当作自己的优势表现出来。1) What made you decide on this type of occupation?positionvocationjob什么原因使你决定从事这类工作？2）Do you know what are the responsibilities of the stewardess?tasksassignmentsobligations你知道作为空乘的职责是什么吗？3) What do you think are the chief characteristics of a stewardess?qualitiestraits你认为空姐的主要品质 是什么？4) I can begin to work right away because I am out of work now.unemployedlaid offbetween jobs我可以即刻开始上班，因为我现在没有工作。应聘空姐无论是到中国的国际航空公司还是国外的航空公司应聘，公司都要求空中小姐不仅有高挑的身材和甜美的长相，而且要具备优雅的气质，会讲一口流利的英语。口试内容主要分为中英文面试、中英广播词、航空状况题、时事题、个人问题等。每一家公司会有不同的考试流程，初复试的难易度也不同，要多方面收集资料，知己知彼，再配合临场应变能力、机智反应、适宜的装扮、优雅的谈吐及亲和力，这样面试才能得高分。BASIC EXPRESSIONS 基本句型表达1) What made you decide on this type of occupation?什么原因使你决定投身这个行业呢？2) I like travelling very much and I enjoy working with people.我非常喜欢旅游，喜欢和人打交道。3) The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight.主要的职责就是让乘客在飞行中能放松、快乐。4) One of my best qualities is my friendliness and open-minded attitude.我的优点之一就是待人非常友好、开朗。5) I抦 very tolerant of people and have been told that this is one of my strengths.我待人宽容，别人都说这是我的优点。6) What do you think is the chief charcteristic for a stewardess?你认为对空姐来说，主要应该具备的品质是什么？7) I would give him or her basic first aid and ask my partner to call for assistance at the same time.我会为他/她做基本的急救护理，同时让同伴寻求援助。1、What kinds of decisions are most difficult for you?自古就有所谓忠孝不能两全，我有我的人生理想但是我又很牵挂我年迈的父母，这让我很矛盾；父母当然是支持我的，希望我能完成我的人生理想，但是他们又何尝不想让子女陪伴身边，更何况父母年纪都已近半百，所以我想我只能尽我最大的努力，让他们过上更优质的生活，来弥补我不在身边的缺憾，这是我能想到的最适合的方法。2、Why has it taken you so long to find a job?一个人所从事的职业决定着他将有怎样的人生，我觉得没有什么事情比这更重要的了，所以如果最终找到了自己心仪的工作，那么花多长时间都是值得的。3、What are your outstanding qualities?你的优秀的品质是什么？What are your qualifications?我觉得作为一个服务型人员，我的优秀品质表现在拥有愿意为别人服务的心态，喜欢去照顾身边的人，尽我全力去帮助别人是我最开心的事，却不会埋怨，不去计较。4、What interests you most about being a flight attendant?公司是如何给员工安排假期的，每年大概有多少天能够回家跟父母团聚。How the company arranges holidays for the staff. And How many days I can have to sit together with my parents.5、What can you do for us that others cant?（不知道怎么回答）6、Describe a difficult problem youve dealt with.7、 How important is appearance?相貌对一个女生来讲是重要的，但是与相貌相比内在美就显得更重要，因为如果说相貌是推荐信的话，那么内在美就是信用卡。The appearance is important for a girl. But compared with the appearance, the inner beauty is more important. Just as we know, if the appearance is a letter of recommendation, the inner beauty is a credit card.8、What do you think will be the biggest challenge of being a flight attendant?作为一个乘务员最大的挑战是能否真正拥有愿意为人服务，愿意奉献的精神。作为一个乘务员就要为乘客提供最上乘的服务，搞好公司形象，为公司带来更多的利益。The biggest challenge for being a flight attendant is that they need to be willing to serve for others and like to devote. A flight attendant must provide the best service for the passengers and improve the image of his or her company .So he or she can bring more benefits to the enterprise.9、 Do you have any natural talent or skill, something that comes easy to you?我的热情和亲和力是与生俱来的，我不需要故意装出一副很友善的样子。我觉得与人沟通是件很容易的事情，只要是真心对待别人，人与人之间将不会冷漠，我相信所有人都可以变成朋友。My passion and affinity are natural. I do not need to pretend to be friendly. I think it is simple to communicate with others. If you treat the people around sincerely, there will be no indifferent between us. I believe everyone can become friend.10、What do you like to do in your spare time?即使是在业余时间，我也没有停止学习，因为我的专业是人力资源管理，所以我喜欢看一些管理类的书籍，我喜欢研究公司是怎样运行的，如何能让公司更强大。Even in his spare time, I did not stop learning, because my major is human resource management, so I like to read some books about management, I like to study how the company runs, and how to make the company more powerful.