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Keywordsfromthe7habitsofhighlyeffectivepeople高效能人士的七个习惯关键词第一部分：自我探索self-exploration品德与技巧Character&personality思考thinking一行为behavior一习惯habit命运destiny思维定式paradigm思维转换paradigmshift习惯habit:知识knowledge+技巧skill+意愿desire滤镜map原贝Uprinciple自然法则lawsofnature由内而外frominsidetooutside成熟模式maturecontinuum依赖Dependent1独立independent互赖interdependent产能/产出平衡P/PCBalance效能efficiency第二部分：个人领域的成功，从依赖到独立Self-mastery,fromdependencetoindependence习惯一Habit1:积极主动beProactive四大天赋fourtalents：自我意识self-awareness独立意志independentwill良知conscience想象力imagination自由选择freedomofchoice刺激stimulate匚=反应react积极主动proactive和消极被动reactive责任Responsibility与职责duty关注圈circleofconcern和影响圈circleofinfluence承诺commitment各个级别的承诺levelofcommitment愿望WishO希望hope寸想likeO尝试tryO要wantO承诺习惯二Habit2:以终为始beginwithendinmind两次创造createtwice:智力创造mentalcreate和体力仓U造physicalcreate意愿desire*行动action=成功successSMART原则：SMARTprinciple1确定的specific2可衡量的measurable3可实现的achievable4现实的realistic5有时间限制的time生命的核心centeroflife配偶husband/wife-家庭family-金钱money-工作job-名利-享乐happy-敌人enemy&朋友friend-宗教religion-自我self使命宣言MissionStatement心灵演练visualization习惯三Habit3:要事第一putfirstthingfirst管理management和领导leadership勇于说不sayNO重要importance和紧急urgent时间管理timemanagement-4D原贝U4Dprinciple规划做doitlater立刻做doitnow放弃做dondoit授权做delete第四代时间管方法六标准sixstandardsoftimemanagement和谐一致Coherence平衡功能balance、围绕中心focus、以人为本people、灵活变通flexibility、便于携带Portability自我管理四步骤foursteps确认角色setrole-选择目标choosetargets-安排进度plan-每日调整adjusteveryday帕累托法则80/20rule第三部分：公众领域的成功，从独立到互赖PublicVictory,fromindependencetointerdependence习惯四Habit4:双赢思维thinkwin-win情感账户emotionalbankaccount人际关系六种模式sixrelations1 .双赢win/win2 .损人利己win/lose3 .独善其身win4 .损己利人lose/win5 .两败俱伤lose/lose6 .无交易nowinorlose勇气courage和体谅consideration双赢五要素fiveelementsinwin/winrelationship1双赢品德t2双赢关系3双赢协议口OWin/wincharacterconnectioncontract4双赢体系system和5双赢过程process习惯五Habit5:知己解彼Seekfirsttounderstand,thentobeunderstood沟通是生活中最重要的技能Communicationisthemostimportantskillinlife绝大多数人都是带着答复的目的去倾听Mostpeoplelistenwiththeintenttoreply沟通的元素：10%语言+30%声音+60%肢体语言Communicationinvolves:10%language+30%sounds+60%bodylanguage先诊断后开方Diagnosebeforeyouprescribe.倾听的层次listeningatoneoffourlevels：1、听而不闻Ignoring2、敷衍了事PretendListening3、选择地听SelectiveListening4、专注地听AttentiveListening5、同理心地听/移情聆听EmpathicListening四种自传式回应FourAutobiographicalResponse1、价值判断evaluating2、追根究底probing3、好为人师advising4、自以为是interpreting适时扮演知音：理解和感知understandingandperception同理心三字诀ThreepointsofEmpathic：等、问、换waitamoment&shift同理心包含四个发展阶段Empathiclisteninginvolvesfourdevelopment：重复内容mimiccontent重整内容rephrasethecontent表达感情reflectfeeling重整内容并表达感受rephrasethecontentandreflectthefeeling同理心雷达(EmpathicRADAR)：了解realize、评估assess决定decide、行动act、检讨review有效表达的基本方面Theessenceofmakingeffectivepresentations：品格ethos、情感pathos、理性logos。一对一沟通onetoone习惯六Habit6：统合综效Synergize敞开胸怀，博采众议open-mindedandinclusive尊重差异valuingthedifferences整体大于部分之和Thewholeisgreaterthanthesumoftheparts沟通三层次Threelevelofcommunication:互相提防defensiveness互相尊重mutualrespect、统合综效synergistic争执Dispute+妥协compromisew第三条道路thethirdalternative双赢心态+方法+反映观点+创新思路理解尊重坦诚沟通=第三条道路Thinkwin-win+Methods+sharing+innovation+understanding+communication=thethirdalternative消极协作减效negativesynergy第四部分：自我提升和完善Self-renewalandImprovement习惯七Habit7：不断更新Sharpenthesaw自我提升和完善的四个层面Fouraspectsofself-renewal：身体physical:锻炼Exercise、营养Nutrition、压力调节PressureControl精神spiritual:实现价值RealizedValue、忠诚loyalty、学习Leaning、冥想Meditation智力intellectual:阅读Reading、想象Imagine、规划Plan、写作Writing社会/情感social/emotional:服务Serve、移情Empathize、统合综效Synergize、内在安全感InnerSenseofSecurity平衡更新balanceinrenewal螺旋上升spiralrising
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