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单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,Unit 4 Checking in at a Hotel,Unit 4 Checking in at a Hote,Unit Objectives,单元目标,Background Knowledge,背景知识,Listening,听力,Speaking,口语,Lead-in,导入,Overview of World Heritages,世界遗产概览,目录,CONTENT,Unit Objectives 单元目标 Backgr,Lead-in,Lead-in,Master the basic words and expressions about different types of check-in.,Be familiar with some terms related to hotel service.,Unit Objectives,1,2,3,Understand what and how to check in at a hotel as a tour guide.,Master the basic words and exp,Background Information,In many countries,hotel workers depend on tips to augment their usually small salaries.Therefore,consider it part of the cost of travel and be prepared with the tips you will need to hand out before you even get to your room.,Background InformationIn many,Doorman,Depending on the amount of luggage,tip$1 to$2 to the doorman who takes your bags and turns them over to a bellman(but if you are visiting and have no luggage,you naturally do not tip him for simply opening the door for you).,Tip him again when you leave with your luggage as he takes it from the bellman and assists you in loading it in your car or into your taxi.,When the doorman obtains a taxi for you,tip him$1 to$3(the higher,amount,if he must stand in the rain for a period of time to get it).,DoormanDepending on the amount,Bellman,Tip$1 for a bag that the bellman who carries or delivers to your room.,When the bellman does something special for you,such as make a purchase or bring something you have requested to your room,he should be tipped$2 to$3 for every service at the time it is provided.,BellmanTip$1 for a bag that t,Maid,For stays of one night or more,the maid should be tipped$2 per night per person in a large hotel and$1 per night per person in a less expensive hotel.,Give the maid her tip in person,if she can be found.If not,put it in a sealed envelope marked“chambermaid”.,MaidFor stays of one night or,Valet,Valet services are added to your bill,so there is no need to tip for pressing or cleaning when items are left in your room.,If you are in your room when your cleaning and pressing is delivered,tip$1 for the delivery of one or two items,and more when several items are delivered.,ValetValet services are added,Dining Room Staff,Tips for dining room staff are exactly the same as they are in any other restaurant15 to 18 percent except in the most elegant dining rooms where tips are 18 to 20 percent.,Dining Room Staff Tips for din,Listening,Listening,Dialogue,New words and expressions,1.keyboard,2.available,3.registration form,4.bellboy,键盘,可获得的,住宿登记表,行李员,DialogueNew words and expressi,Listen to the dialogue and decide whether each of the following,statements is true(T)or false(F).,1.,_ The tour guide has reserved 10 double rooms and 5 single rooms for his group.,2._ The hotel can arrange one more double room for the group.,3._ The tour guide collects passports and helps fill in registration forms.,4._ Because it is peak season,the tour guide will help with all the luggage of his group.,5._ The rooms are on the sixth floor.,T,F,T,F,T,Listen to the dialogue and dec,B.Listen to the dialogue again and answer the questions.,1.,How many people are there in the tour group?And how long are they going to stay in the hotel?,_2.Is one more double room available in the hotel after the group arrives?Why or why not?,_,3.How does the tour guide manage to solve the problem?,_,There are 27 people in the group.They are going to stay in the hotel for 3 nights.,No,there is no double room available in the hotel because it is peak season at that time.,The tour guide asks the clerk to check for possible solutions.,B.Listen to the dialogue agai,4.Whats the final solution?,_,5.What must tour guides do before they fill in registration forms?,_,They must collect passports from the group before filling in registration forms.,Finally the tour guide takes two single rooms after getting agreement from the group.,4.Whats the final solution?T,Passage,1.formulate,2.eminent,3.hierarchy,4.ego,5.psychological,6.excursion,构想；规划；系统地阐述,杰出的；显赫的,阶层；等级制度,自我；利己主义,心理上的，心理学的,远足,New words and expressions,7.spa,8.pilgrimage,矿泉；温泉浴场,朝圣之旅,Passage1.formulate2.eminent3,Directions:,Listen to the following passage for three times.The first time is for you to get a general idea of the passage.The second time is to fill in the blanks.The third time is to check your answers.,Types of Tourist,Abraham Maslow,an eminent psychologist,formulated a hierarchy,or listing,of human needs,1._,.According to Maslows hierarchy of needs,there are five elements,such as basic,safety and security,social,ego and,2._,needs.He concluded that once a persons basic psychological needs for food,air,water,safety and security were met,people could move towards the satisfaction of their deeper psychological needs.Tourism is seen,3._,and,as such,can be regarded,4._,.There may be other ways of meeting peoples needs,but tourism seems one of the more attr
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