涉外文秘英语教案课件

,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,UNIT ELEVEN APPOINTMENTS,UNIT ELEVEN APPOINTMENTS,1,Section One:Conversations,Mr.Thompson knows that Mr.Smith is in town and asks his secretary Liulin to make an appointment for him.Liulin gets through with no problem and Mr.Smith agrees to the meeting.,(At Mr.Thompsons office),Mr.Thompson:Id like to see Mr.Smith on Tuesday afternoon.Would you phone him at the hotel,Room 608,and ask him if he is free to come at 3:00?,Liulin:Certainly,Mr.Thompson.(Dials),Operator:China World Hotel.May I help you?,Liulin:Good morning.Would you put me through to Mr.Smith,Room 608,please?,Mr.Smith:(Picks up the receiver)John Smith here.,Liulin:Mr.Thompson would like to see you on Tuesday afternoon.Could you come at 3:00?,Mr.Smith:Tuesday at 3:00?Yes,I think I can manage that.Please tell Mr.Thompson Ill be there.,Liulin:Thank you,Mr.Smith.(Receiver replaced.To Mr.Thompson)Mr.Thompson,Mr.Smith will be here at 3:00 on Tuesday as you asked.,Mr.Thompson:Thank you,Liulin.,Section One:Conversations,2,Conversation II,Mr.Franklin wants to meet Mr.Thompson this week.,Liulin:General Managers office.May I help you?,Caller:This is Helen of BED.Im calling on behalf of Mr.Franklin,our General Manager.,Liulin:I see.What can I do for you?,Caller:Well,Mr.Franklin would like to make an appointment to see Mr.Thompson sometime this week.,Liulin:Well,Mr.Thompson will be available on either Wednesday or Thursday.,Caller:Thursday would be fine.What time would be most convenient?,Liulin:Any time in the morning.,Caller:How about 10:00 in the morning?,Liulin:All right.At 10:00 Thursday morning.,Caller:Thank you.,Liulin:Thank you for calling.Good-bye.,Conversation IIMr.Franklin wa,3,Conversation III,(,Mr.Thompson in Liulins room telling her to cancel all his appointments after 10:00 on Thursday.),Mr.Thompson:Ah,Liulin.Can you cancel my appointments after 10:00 on Thursday?Im taking my wife out to lunch early,right after the sales meeting.Its our wedding anniversary,you know.,Liulin:Oh,really?Congratulations!,Mr.Thompson:Thanks,Liulin.,(Mr.Thompson walks away),Liulin:Oh,dear.,(Liulin calls Helen to inform her about the change),Helen:Helen May.,Liulin:Helen,its Liulin.Im afraid Mr.Thompsons busy at 10:00 on Thursday.Can we postpone the appointment?,Helen:No problem.Do you have another time in mind?,Liulin:Would it be possible to make an appointment for sometime tomorrow?,Helen:Im afraid tomorrow is a busy day for Mr.Franklin.,Liulin:In that case,what about the day after tomorrow?,Helen:That would be fine.Say,at 10:00 in the morning,would that be convenient to Mr.Thompson?,Liulin:Let me look at his diary.Hes a bit busy in the morning.Hes having a meeting from nine to eleven,and then hes seeing Mr.Baxter at eleven-thirty.How about in the afternoon?Hes free after two.,Helen:Ok.Thats good.Thank you.,Liulin:Oh,well,thats all right then.Bye.,Helen:Bye.,Conversation III(Mr.Thompson,4,Exercise:Fill in each blank to complete the following conversation.,Susan:Oh,Liulin,is Mr.Thompson free Thursday morning?,Some suppliers from Korea are coming to see him.,(,有些朝鲜的供应商想见他。),Liulin:Let me look at his diary._(,早上他挺忙的。),Hes having a meeting from nine to eleven,and then hes seeing Mr.Baxter at eleven thirty._(,下午怎么样?),Hes free after two.,Susan:No,the afternoons no good._(,供应商们下午就走了。),Liulin:Well,hes free between eleven and eleven-thirty._(,那段时间行吗?),Susan:Yes,that would be fine.,Liulin:OK,Ill pencil you in for eleven,then._(,过一会儿我会与你再确定一下的。),Susan:Thanks,Liulin!,Exercise:Fill in each blank,5,Readings:How to Make Appointments,Your clients will contact you either by telephone or make personal visits to the office whenever appointments are needed to be made.The scheduling of appointments will vary depending on the type of business that youre involved with.For instance appointments may be scheduled at 1/2 hour intervals,15 minutes,or 1 hour.This will be dependant upon your office.Most offices though,can attend to business within 30 minutes.So today well work on very brief intervals for scheduling appointments.Well cover aspects relating to:,Appointments,Your Clients appointments,Your Boss appointments,Readings:How to Make Appointm,6,How to Make Appointments,Diary,You need to have a hard copy diary to record your appointments in.The type of diary you use will of course depend on whether you use 30 minute intervals,15 minutes,etc.,Your boss will also have his own personal diary that he carries with him.These diaries will have identical entries in them.,Updating Diary,This is a daily duty you must attend to.First thing of a morning is a good idea.You will update your diary with the one your boss has so that each diary has the same appointments entered in.This way there is no forgotten appointments.If your boss leaves his diary in his office,you can update it throughout the day as well if time permits.,Any times that you know your boss will not be available,mark the