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单击此处编辑母版文本样式,第二层,第三层,第四层,第五层,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二层,第三层,第四层,第五层,单击此处编辑母版标题样式,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Job Safety,工作安全,Job Safety工作安全,Agenda,培训内容,General Awareness&Measures,安全意识及保安措施,Blood-borne Pathogens,预防血液病毒措施,Safe Lifting&Back Injury Prevention,安全托举重物及预防背部受伤,Avoiding Falls&Spills,防止摔,/,滑倒,Job safety,工作操作安全,Agenda 培训内容General Awareness,General Awareness&Measures,安全意识及保安措施,Rooms&Keys,房间及钥匙,Only open the door of the room that you are working in.,只可打开你所工作房间的房门,Once you have been issued a master key,keep it on you at all times.,随身携带发放给你的万能钥匙,Sign your key in and out.,应签字领取及退还钥匙,General Awareness&Measures安,General Awareness&Measures,安全意识及保安措施,Rooms&Keys,房间及钥匙,Report broken doors,locks and chains.,及时报告房门、门锁及锁链的破损情况。,Obtain proper identification before allowing anyone into a room.,经过仔细识别后,才允许他人进入客房。,General Awareness&Measures安,Report any weapons or other suspected contraband found in rooms to your supervisor.Dont touch it.,如果在客房内发现武器或涉嫌非法物品时,应立即报告你的主管,不要擅自触摸这些物品。,Follow Lost&Found procedures.Immediately report and deposit items found to the designated location.,严格遵守失物招领程序,拾到物品立即报告主管并将物品存放在指定地点。,General Awareness&Measures,安全意识及保安措施,Rooms&Keys,房间及钥匙,Report any weapons or other su,Be careful when handling cash.Dont count money out in the open or leave cash out and unattended.,处理现金时应格外小心,不要当众数钱或将现金放在无人看管区域。,Lock personal items into a locker,your desk or other secure area.,将个人物品锁在更衣柜、书桌或其他安全地方。,Dont allow non-employees into the back of the house.,不允许非酒店员工进入后线区域。,General Awareness&Measures,安全意识及保安措施,Avoid Theft,防盗,Be careful when handling cash.,General Awareness&Measures,安全意识及保安措施,Be Aware,保持机警,Report suspicious behavior or activities to your supervisor.,如发现可疑行为或活动,立即报告部门主管。,For your own safety,be careful to walk in well-lit areas.,为了你的自身安全,应在照明条件良好的地方行走。,Follow the hotels specific security procedures.,严格遵守酒店制定的具体保安程序。,General Awareness&Measures安,General Awareness&Measures,安全意识及保安措施,Public Liability,公共责任,Communication with the Media,与媒体打交道时:,Do not discuss Security incidents,不要讨论安全事件,Redirect to General Manager or Director Marketing&Communications who is authorized by General Manager,由总经理或经总经理授权的市场公关总监出面处理,General Awareness&Measures安,General Awareness&Measures,安全意识及保安措施,Public Liability,公共责任,Injuries,遇到受伤者,Comfort and assist,安慰并提供帮助,Be cautious,须谨慎小心,Contact Security immediately,立即联系保安部,Report any personal injury immediately to your supervisor,如遇受伤,立即报告直接主管,General Awareness&Measures安,General Awareness&Measures,安全意识及保安措施,Public Liability,Making Recommendation,向客人进行推荐时:,When recommending places or services,provide options and let the guest make the final decision.,在向客人建议某场所或某项服务时,应向客人提供多种建议,由客人做最后决定。,Do not make singular recommendations,不要只给出单一的建议。,General Awareness&Measures安,Lockout/Tagout,暂停使用,/,标签,Lockout/Tagout procedures are required any time,there is a potential release of energy that could,injure someone.This applies to electricity,steam,hot fluids or pressurized gasses.,如果出现有可能伤人的能量泄漏情况时,务必要履,行暂停使用,/,标签程序。这一点适用于电、蒸,气、热的液体或高压气体的泄漏。,The“,Danger Do not Operate,”tag is placed on equipment to prevent injury to employees servicing equipment.,“,危险严禁操作,”的标签必须贴在可能会导致员工受伤的,维修设备上。,Lockout/Tagout 暂停使用/标签Lockout/,Lockout/Tagout,暂停使用,/,标签,Only authorized and trained employees can perform these procedures.,只有经授权或接受过培训的员工可执行这一程序。,Never attempt to repair or service machinery or equipment unless Lockout/Tagout procedures have been followed.,除非贴上暂停使用标签,否则切勿试图修理机器设备。,Never attempt to bypass or restart machinery or equipment that has been locked or tagged out.,严禁重新启动已被暂停使用的机器设备。,Lockout/Tagout 暂停使用/标签Only aut,Blood-borne Pathogens,血液病毒,What are blood-borne pathogens?They are microorganisms in the bloodstream that can cause disease in humans,including deadly Hepatitis B and HIV/AIDS.,何为血液病毒?它们是存在于人体血液中能够致病的微生物,其中包括致命病毒如:,B,类肝炎和爱滋病毒。,Where are they found?They are found in blood or in body fluids containing blood such as semen,vaginal secretions,urine or feces.,如何发现它们?在血液或含有血液的体液中,如:人体排泄物等。,How could I become infected at work?Blood borne pathogens can enter the body through the eyes,nose,mouth and most commonly,from a puncture in the skin from a contaminated object.,在工作中何种途径会导致病毒的传播?血液病毒可通过眼睛、鼻子、嘴进入人体;但最普遍的传播方式是通过附有病毒的物体刺破皮肤感染病毒。,Blood-borne Pathogens血液病毒What,Blood-borne Pathogens,血液病毒,Examples of Personal Protection Equipment:,个人保护用品示例:,Latex gloves,橡胶手套,Gowns,长外衣,Face shields or masks,面部防护罩或面具,Eye protection,护眼物,Mouthpieces(for CPR),口罩,Red BioHazard Waste disposal bags,red sharps container for needles,glass,etc.,and distinfectant cleaner.,红色生物危险废品处理袋、红色容器用来装针、玻璃等锐利物品,以及消毒清洁剂。,Blood-borne Pathogens血液病毒Exam,Blood-borne Pathogens,血液病毒,Common Hazards,常见隐患,Blood or body fluids on sheets,towels,or other linen.,床单、毛巾或其他布草上的血液或体液。,Blood or body fluids on floors,sinks,tub,ect.,地板、洗涤槽、浴盆等中的血液或体液。,Needles usually found in wast
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