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,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,8-10 September 2003,*,*,Universities as Partners in Measuringe-Business and ICT for Development,UNCTAD Expert Meeting on e-commerce,Geneva,8-10 September 2003,Stphane Gagnon,Ph.D.,Assistant Professor,Director,NJIT e-Business Laboratory,New Jersey Institute of Technology,Email:gagnonnjit.edu,Web Site:/,8-10 September 2003,1,Outline,Evolving Role of Universities,Using Metrics for ICT Policy,End-User Perspective,Data Producer Perspective,Areas of Possible Contribution,Providing New Processes,Providing New Metrics/Tools,Providing New Forums,Providing New MS Degree,Next Steps-Multilateral Effort,8-10 September 2003,2,Evolving Role of Universities,Moving beyond traditional roles of data producers and users,New research issues:measurement process,tools,and methodologies,New role focuses on leveraging and blending skills/assets such as:,Hands-on knowledge of e-business,Collaborative research with industry,Understand the needs of data users,Data mining tools for policy analysis,Capacity to train data producers/users,8-10 September 2003,3,Using Metrics for ICT Policy,Policy Makers Must.,Pinpoint,the,actual,digital,divide,Carefully,allocate,large ICT budgets,Resolve,debates,about,privatizations,Ensure,returns,to,all,parties,involved,Control,and,hold,actors,accountable,Metrics Used to,Identify,the,right,people,to help,Size,projects,to,the,actual,needs,Clearly,delineate,national,interests,Secure,investors,with,neutral,data,Report to,donors,or,field,auditors,8-10 September 2003,4,End-User Perspective,Needs of Policy Makers,Reset Priorities:,e-business and ICT policies must be refocused on citizens with most pressing needs and on local entrepreneurship,Build Vision:,Policy analysis and decision making processes must be reengineered to exploit databases,Coordinate Policies:,Process to leverage policy interdependencies(e.g.,linking ICT entrepreneurship,providing local training,and building e-government tools,etc.),8-10 September 2003,5,Data Producer Perspective,Concerns of Statistical Agencies,Measurable Goals:,The e-business technologies and practicies targeted must have clear inputs and outputs,Value of Data:,Benefit/cost ratios of the data must be shared by many and correlated to strategic initiatives,Analytical Tools:,Analysts need a data warehouse to produce real-time reports at varying levels/units of disaggregation,time,geography,etc.,8-10 September 2003,6,Areas of Possible Contribution,New,Processes,:,Improve,and,help,deploy,new,policy,processes,built,to exploit guidelines,and,metrics,databases,New,Metrics,/,Tools,:,Leverage,industry,links to,customize,and,adapt,metrics,for,complex,e-business,technologies,New Forums:,Stimulate,international,cooperation,to,transfer,capabilities,to countries,ready,to,join,a,multilateral,effort,New MS,Degree,:,Build,a new,graduate,program,to train,policy,and,statistical,analysts,and,ensure,international,comparability,through,common,standards,8-10 September 2003,7,Providing New Processes,Identify best practicies from experienced NSOs,governments,agencies,etc.,Document their processes into standards,build some readily deployable guidelines with clear staffing/tasking,models,etc.,Build an international database of local experts and potential employees/partners,Help senior officials implement the WSIS consensus on the data-driven approach,Help policy units in key ICT areas to identify capabilities and coordination,Carry out some reengineering exercises to demonstrate validity of new approach,8-10 September 2003,8,Providing New Metrics/Tools,Survey instruments must be integrated and repackaged for various contexts/constraints,Create a global network of ICT suppliers to build a common template to assess technology capabilities of ICT industries(e.g.,surveying IBM partner firms,their trade or FDI elasticities of ICT,etc.),Use students as field agents to find new metrics,validate tools,etc.,8-10 September 2003,9,Providing New Forums,Invite NSOs and ICT analysts to international academic meetings,Maintain a constant flow of cases,news,etc.,especially in specialized ICT and e-commerce policy areas,Build an international,virtual,online support network,with discussion and chat servers,moderated by NSOs,Identify private consultants ready to pass a certification with experienced NSOs,and willing to join networks and deliver practices internationally,8-10 September 2003,10,Providing New MS Degree,Graduate(MS or PhD)degree should serve as incentive for policy and statistical analysts to innovate,Must be focused on hands-on use of DB tools and analysis methods,Hybrid model-accredited institution as the hub,allied with local institutes:,The theory half is remote or e-learning,The methods half is face-to-face experts,Experienced NSOs deliver hands-on,8-10 September 2003,11,Next Steps-Multilateral Effort,NSOs,Identify,users,Build,consensus,Set,priorities,Create,NSO unit,Adopt,standards,Inve
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