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Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Sixth,Seventh,Eighth,Ninth,11/3/20,#,Copyright 2017,2015,2013 Pearson Education,Inc.All Rights Reserved.,Fundamentals of Management,Tenth,Edition,Chapter 2,The,Management,Environment,Fundamentals of ManagementTent,1,Learning Objectives,2.1,Explain,what the external environment is and why its important.,2.2,Discuss,how the external environment affects managers.,2.3,Define,what organizational culture is and why its important.,2.4,Describe,how organizational culture affects managers.,Learning Objectives2.1 Explain,2,Learning Objectives,2.1,Explain what the external environment is and why its important.,Learning Objectives 2.1 Explai,3,External Environment,Factors,forces,situations,and events outside the organization that affect its performance.,External EnvironmentFactors,f,4,Exhibit 2-1 Components of the External Environment,Source:,Robbins,Stephen P.,Coulter,Mary,Management,13th Ed.,2016,p.73.Reprinted,and electronically,reproduced by permission of Pearson Education,Inc.,New York,NY,.,Exhibit 2-1 Components of the,5,What Is the Economy Like Today?,Global productivity still slow,Global trade is sluggish,U.S.employment is up,Is the American dream still a possibility?,What Is the Economy Like Today,6,Economic Inequality,Harris Interactive Poll:,Only 10 percent of adults think economic inequality is“not a problem at all.”,Economic InequalityHarris Inte,7,The Sharing Economy,Asset owners share with other individuals through peer-to-peer service,for a set fee,their underutilized physical assets or their knowledge,expertise,skills,or time.,The Sharing EconomyAsset owner,8,Demographics,Demography is destiny.,Age Cohorts,Baby Boomers,Gen X,Gen Y,Gen Z,Demographics Demography is des,9,Learning Objectives 2.2,Discuss how the external environment affects managers.,Learning Objectives 2.2Discuss,10,How Does External Environment Affect Managers?,Jobs and employment,Assessing environmental uncertainty,Managing stakeholder relationships,How Does External Environment,11,Assessing Environmental Uncertainty,Exhibit,2-2,Environmental Uncertainty Matrix,Assessing Environmental Uncert,12,Managing Stakeholder Relationships,Stakeholders:,any constituencies in an organizations environment that are affected by that organizations decisions and actions.,Managing Stakeholder Relations,13,Exhibit 2-3 Organizational Stakeholders,Exhibit 2-3 Organizational Sta,14,Good Stakeholder Relationships:,Can lead to desirable organizational outcomes,Can affect organizational performance,Demonstrate doing the“right”thing,Good Stakeholder Relationships,15,Learning Objectives 2.3,Define what organizational culture is and explain why its important.,Learning Objectives 2.3Define,16,What Is Organizational Culture?,What Is Organizational Culture,17,Organizational Culture,Shared values,principles,traditions,and ways of doing things that influence the way an organizations members act.,Organizational CultureShared v,18,Culture Is:,Perceived,Descriptive,Shared,Culture Is:Perceived,19,Exhibit 2-4 Dimensions of Culture,Exhibit 2-4 Dimensions of Cult,20,Learning Organizational Culture,Where Does Culture Come From?,How Do Employees Learn the Culture?,Usually reflects the vision or,mission,of founders.,Organizational stories:narrative tales of significant events or people.,Founders project an image of what the organization should be and what its values are.,Corporate rituals:,repetitive sequences of activities that express and reinforce important organizational,values and goals.,Founders can“impose”their vision on employees because of new organizations small size.,Material symbols or artifacts:,layout of facilities,how employees dress,size of offices,material perks provided to executives,furnishings,and so forth.,Organizational members create a shared history that binds them into a community and reminds them of“who we are.”,Language:,special acronyms;unique terms to describe equipment,key personnel,customers,suppliers,processes,products.,Learning Organizational Cultur,21,Learning,Objectives,2.4,Describe how organizational culture affects managers.,Learning Objectives 2.4Describ,22,How Does Organizational Culture Affect Managers,Effect on what employees do and how they behave,Effect on what managers do,How Does Organizational Cultur,23,How Does Culture Affect What Employees Do?,Strong cultures:,cultures in which the key values are deeply held and widely shared.,How Does Culture Affect What E,24,Strong Cultures Can:,Substitute for formal rules and regulations,Create predictability,orderliness,and consistency,Strong Cultures Can:Substitute,25,How Does Culture Affect What Managers Do?,Say What?,Ten percent of executives say they,have not,identified or communicated an organizational culture.,How Does Culture Affect What M,26,Company Values Affect Managers Behavior,“Ready-aim-fire”versus“Ready-fire-aim”,Company Values Affect Managers,27,Managerial Decisions
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