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Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Job description security,*,1,Job Description Security,保安部工作培训,Job description security,2,General Responsibilities of All Security Staff,保安部员工职责,To ensure a high level quality customer service:welcome customers and to maintain a safe and clean shopping environment.,确保高水平的客户效劳意识,,热忱待客和保持一个平安,、舒适、干净的购物环境.,To ensure the safety of the customer,staff and company asset and merchandise.,保证顾客,员工,公司资产和商品的平安.,To enforce the store rules and procedures.,加强店规,并确保正常实施.,Mission:,任务,:,Job description security,3,General Responsibilities of All Security Staff,保安部员工职责,Security represents Carrefour.He guarantees the public image of the company.,保安代表家乐福,它能保证公司的公共形象.,His specific mission is:Safety of Person and Property.,他的特殊职责:人身和财产的平安.,He is ready at any time to maintain the safety at any place in the store.,他随时随地维护店内的一切平安.,He has a welcome role,which implicates:,他饰演一个热忱待客的角色:也就是:,Kindness 温和,Availability 亲切,Smile 微笑,He must show:discretion,politeness,punctuality,integrity and composure in all circumstances.,应当表现出:谨慎,老实,有礼貌,守时,完善及在任何情况下冷静沉着.,Job description security,4,General Responsibilities of All Security Staff,保安部员工职责,He doesnt smoke,eat or drink when he is on duty.,当班时不吸烟,吃其它任何东西.,He wears the Carrefour uniform with the badge,(except plain-clothes guards).,应穿着家乐福工作制服,佩戴名牌(便衣人员除外),讲究个人卫生.,He doesnt chat unnecessarily with staff,suppliers or customers.,不应无故与同事,供给商,顾客闲谈.,He has no private relationship with staff,suppliers or customers at work.,工作时不得与同事,供给商,顾客有亲密或私人关系.,He enforce the“No Smoking.,维护“禁止吸烟区域的规定.,He checks if the Fire Fighting equipment is in working order everyday.,每日检查灭火装备是否工作正常.,He checks the clearing of emergency exits.,检查紧急出口是否畅通无阻.,Job description security,5,General Responsibilities of All Security Staff,保安部员工职责,He reports to security management,duty store or store manager every incident or accident,according to its importance.,根据事故的重要性,应向保安经理,值班经理汇报所发生的一切,.,In case of fire or special event,he enforces the procedure.,如发生火灾或特殊事故,应依程序处理,.,He knows the organization chart,the procedures and the functioning of the store.,应了解,组织,安排店内工作程序,.,If necessary,he bring s cleaning company in.,依需要请清洁公司来店,.,He acquaints oneself with last daily events and characteristic order before working.,工作前应熟悉前一天所发生事件及特殊情况处理程序,.,He doesnt leave his position without the consent of security management.,没有得到保安部经理的许可不得离开工作岗位及随意撤岗,.,Job description security,6,Job Description Per Position各岗位工作细那么,Security Chief:,保安部主管,:,Be an example by respecting store rules and procedures.,率先遵守店内的规章制度及程序.,Organize good control of all procedures linked to security matters.,组织有关平安的所有程序的严格实施.,Develop and keep good relations with local authority.,开展与保持和当地政府机关的良好关系.,Identify potential risk and propose action plans to guarantee the safety of assets,merchandise and people in the store.,预见潜在的危险,并提出行动方案,以保证店里资产,商品和人员的平安.,Propose and organize actions to develop the good image of the store and of the security department.,提出和组织行动来开展店和保安部的良好形象.,Report to store manager any abnormal situation immediately.,时刻向店长汇报任何不正常的情况.,To be continued,Job description security,7,Job Description Per Position各岗位工作细那么,Security Chief:,保安部主管,:,Ensure the quality of cleaning activity.,保证清洁质量.,Plan safety demonstration to prevent emergency events.,举行消防演习来防止事故的发生和扩展.,In charge of staff training.,负责员工的培训.,Control the goods flow at RY,sales area and storage accordin
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