民航客舱服务实用英语-Unit3Boarding&ampamp;Greetngs课件

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2019/8/16,#,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,民航客舱服务实用英语,Unit,3 Boarding&Greetings,民航客舱服务实用英语Unit 3 Boarding&Gr,1,Warm-up,1,、,What are the cabin attendants doing in the picture?,2,、,Can you guess what the cabin attendants say to the passengers?,Warm-up1、What are the cabin at,2,Key words and expressions,cabin door,机舱门,China Eastern Airlines,中国东方航空公司,hand luggage,手提行李,frequent flyer,常旅客,aisle seat,过道位置,terminal,候机楼,ground staff,地勤人员,duty-free item,免税商品,chief purser,主任乘务长,flight crew,机组成员,infant,婴儿,boarding card,登机牌,foot rest,脚踏板,security check,安全检查,boarding procedure,登记手续,Key words and expressionscabi,3,民航客舱服务实用英语-Unit3Boarding&Greetngs课件,4,Sentence Patterns(Greetings),句型,Good morning/afternoon/evening.welcome aboard!,Hello!welcome aboard!,Morning,Miss.!welcome aboard!,How are you?/whats up?,whats happening?,How do you do?,Nice to meet you.,Among friends,For the first time,Sentence Patterns(Greetings)句,5,Dialogues,01,02,04,03,0,5,0,6,A cabin attendant meets a passenger at cabin door.,A passenger is worried about his first time travelling by air.,An old passenger with heavy hand luggage is boarding.,A passenger with an infant is boarding.,A frequent flyer is boarding.,A passenger cant find his seat.,Dialogues010204030506A cabin a,6,Dialogue 1,汉译英,1.,欢迎登机!,2.,我是本次航班的主任乘务长。,3.,很高兴竭尽所能的为您提供帮助。,4.,祝您旅途愉快!,How does a cabin attendant greet passengers when they board the plane?,Dialogue 1 汉译英How does a cabin,7,Dialogue 2,英译汉,Thank you for choosing to fly with us today.,Our flight crew are very experienced and highly trained.,We proud to say that our aircrafts are modern and well maintained.,Have a pleasant flight.,Dialogue 2 英译汉,8,Dialogue 2&3&4,Offering help,P12,May I help you with your infant?,Would you like me to help you?,If there is anything I can do for you,please dont hesitate to call me.,汉译英,我能看一下你的登机牌吗?,我负责商务舱。,Dialogue 2&3&4Offering help P1,9,Exercise,How does a cabin attendant make a self-introduction to passengers?,Exercise How does a cabin atte,10,Tips,1.Greeting,2.Name,3.Position&responsibilities,4.Welcome,(,参考,Diaologue 5),Tips1.Greeting,11,Useful expressions,Good morning/afternoon/evening,Sir/Madam.,Welcome aboard/on board.,Welcome to the flight.,We are happy to be of service to you.,Its nice to see you again.,Would you like me to help you?,May I have a look at your boarding card?,Its an aisle seat on the left.This way,please.,If there is anything I can do for you,please dont hesitate to tell me/please let me know.,Useful expressionsGood morning,12,Announcements,Announcements,13,Announcements-,Greeting,Good morning/afternoon/evening,Ladies and Gentlemen,Welcome aboard _(Airlines).,I am_,the purser for this flight.During the fight,all of my colleague swill be happy to be of service to you.Thank you.,Ladies and Gentlemen,we will be taking off in a few minutes.Please be seated and fasten your seat belt.(Please stow your foot rest.)Your seat back and table should be returned to the upright position.,All_(Airlines)flights are non-smoking to comply with government regulation.Please refrain from smoking during the flight.,Thank you for your cooperation,and we wish you a pleasant journey.,Announcements-GreetingGood mor,14,Supplementary Reading,What multiple tasks do cabin attendants have to accomplish?,Supplementary ReadingWhat mult,15,Homework,1,、熟记所学单词。,2,、两人一组进行对话练习。,Homework1、熟记所学单词。,16,
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