PQE培训教材8D报告课件

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,PQE培训教材8D报告,*,PPT,文档演模板,Office,PPT,PQE培训教材-8D报告,2024/11/15,PQE培训教材8D报告,PQE培训教材-8D报告2023/10/7PQE培训教材8D,1,CONTENT,1.What is the 8-Discipline.,3,何謂,8D?,2.When shall 8-D be used.,4,什么時候用到8D.,3.Containment&Corrective action.,5,內容及改善措施.,4.Goals.,6,目標.,5.Responsibilities.,7,負責(人).,6.The 8-Discipline in detail.,8,8D詳述.,7.Problem Analysis.,16,問題分析.,8.The Procedure of problem Analysis.,17,問題分析過程.,PQE培训教材8D报告,CONTENT 1.What is t,2,What is the 8-Discipline.,A systemic approach utilized for root cause finding and,and problem solving.,一個發現根本原因及解決問題的系統的原則方法.,Discipline 1:Use Team Approach.,原則1:采用團体方法(選擇合适人員),Discipline 2:Describe The Problem,原則2:描述問題,Discipline 3:Containment Plan,原則3:具体計划,Discipline 4:Describe The Root Cause,原則4:根本原因的描述(分析),PQE培训教材8D报告,PQE培训教材8D报告,3,Discipline 5:Permanent C/A Plan.,原則5:永久(長久)的保証計划.,Discipline 6:Verification of Effectiveness.,原則6:改善效果的評估,Discipline 7:Prevent Recurrence.,原則7:預防措施,Discipline 8:Congratulate Your Team,Case Close.,原則8:結案予參与組員以勉勵,When shall 8-D be used,The fallout consistently over the DPPM goal.,不良率連續超出DPPM目標值,MEET THE DPPM goal but one failure more than 20%to the fallout,達到DPPM但某項不良率超過整個不良的20%,PQE培训教材8D报告,Discipline 5:Perman,4,A Defect occurred that should have been contained within,the process.,制程中潛在的缺陷(缺點/不良),The defect is induced by the process.,制程導致的缺陷(缺點),The failing parameter was not tested by process.,制程無法測出錯誤參數(存在的缺陷),Definitions Containment&Corrective action,Containment short term,temporary fix.,短期,暫時解決方法,Risk assessment of F/G&Field,F/G和FIELD風險估計,Functional/Visual screen of a statistically significant sample,功能的/可視化的清晰的統計抽樣方法.,PQE培训教材8D报告,A Defect occurred th,5,Corrective Action Loger term,permanent fix.,長期(長久)解決方案,Goals,containment plan available within 2 working days of,receipt of 8-D.,收到8D后,兩個工作天必須做好短期計划,Containment plan implemented within 5 working days,of receipt of 8-D.,收到8D后,5天內短期計划須貫徹執行,Corrective action plan available within 5 working days,of receipt of 8-D.,收到8D后,5天內做好改善措施計划,PQE培训教材8D报告,Corrective Action,6,Compaq agreed Corrective Action in place within 3,months of receipt of 8-D.,三個月后,康柏接受該改善措施,Responsibilities,The originator,Initiate the 8-D,發起(開始)8D,Copy the 8-D to all CPQ manufacturing sites(as applicable),給所有CPQ生產地發送8D,The supplier,Provide responses in 8-D format,以8D格式提供結果,PQE培训教材8D报告,Compaq agreed Corrective A,7,Communicate 8-D details internally as necessary,內部8D討論.,Respond with Containment/Corrective Action Plans as pergoals,對每一個目標審核是否達到,Provide weekly updates to CPQ team as per Business plan,作為商業計划,每周CPQ更新資料,Achieve goals on timescales for implementation of containment,and corrective actions,在計划時間內完成目標,Communicate corrective action plan to all supplier sites for,awareness,改善措施向所有提供商宣導.,PQE培训教材8D报告,Communicate 8-D details,8,Discipline 1:Team Members,Select and record internal and external team members,選擇和記錄內部及外部負責人員,Select a Team Champion,選擇一個齊心合力的團隊,Remove road blocks for the team,去掉隊里的不積极分子,Select a team leader,确立團隊負責人,Direct efforts&takes responsibility,直接負責,接受責任(壓力),Team work,PQE培训教材8D报告,Discipline 1:Team Memb,9,Discipline 2:Describe the problem,Use terms understood by the customer,使用消費者理解的術語,Describe the change in condition or pre-existing condition,which caused the problem,描術目前進展狀況及潛在的影響因素,Express the condition in quantifiable terms,用可量化術語表達(描述)現狀,PQE培训教材8D报告,Discipline 2:Describ,10,Discipline 3:Containment plan,Describe who,what,when&how you will capture and,contain the defects now,and prevent them from,getting to the customer,詳細描述你將确認方法:什么時候,及如何解決之些缺陷,解決什么缺陷,以及你將采取什么措施,防止這些缺陷在,到達客戶手上被解決.,Consider the effect of the containment plan on:,考慮這些計划:花費,交付及會否引起其它不良,Cost,Delvery,Inducement of other types of defects,PQE培训教材8D报告,Discipline 3:Contain,11,Discipline 4:Define the root root cause,Describe why the change in condition occurred,or identify the“Hole”in the systemwhich allowed,the pre-existing condition to go undetected,解述為什么會產生這些變化?确定這些允許存在的未被,發現的潛在缺陷的嚴重性.,Categorize the root causes,e.g.:,根本原因的分類:物料,机械設備,方法,人為,維護,環境等.,Material,Machine,Methods,Manpower,Maintenance,Environment,PQE培训教材8D报告,Discipline 4:Define th,12,Discipline 5:Implement permanent C/A,Describe who,what when&how you will inplement changes,in material,manpower,methods,etc.to totally eliminate the,root cause of the problem,描述你在物料,人力,方法等方面采取什么解救措施來除掉其根本原因,Consider permanent C/A impact upon:,考慮長久C/A影響:,Inducing other types of defects,導致其它類型的缺陷.,Elimination of containment activities(I.e.:If C/A plan works,containment activities should no longer be required),去除各种短期措施(如果C/A計划巳生效則短期計划不再有效),PQE培训教材8D报告,Discipline 5:Implement,13,Discipline 6:Verify effectiveness of actions,Describe verification results in quantifiable term E.G.:,描述改善結果,Achieved CPK 1.5,完成CPK-1.5,Decreased defect occurrences to zero,不良率巳降到零,Continue containment activities until permanent C/A,actions are verified as being effevtive,在長期改善措施生效前堅持短期措施,PQE培训教材8D报告,Discipline 6:Verify ef,14,Discipline 7:Prevent recurrence,Describe the internal and/or external cultural or systemic,changes t