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按一下以編輯母片標題樣式,按一下以編輯母片文字樣式,第二層,第三層,第四層,第五層,*,彩虹村天主教英文中學,教師發展日,與家長溝通的技巧,(11/11/2002),想一想?,我們見家長的經驗,我們對見家長的憂慮,沙提亞的五類家長,指責型,討好型,電腦型,打岔型,表裏一致型,會見家長應留意事項,見家長的事前準備:,1.訂定見家長目的,2.預備簡潔而清晰的資料,3.以要點列出要討論的項目,4.與家長相約面談的時間及地點,5.協助家長處理學生的情緒反應,6.若涉及其他老師,先和他們討論,避免出現分歧,7.預先估計家長的情緒反應,幾種常見的家長類型,繁忙型,推卸責任型,呵護型,衝動型,合作型,想一想不同類型的家長會有甚麼情緒反應?,和家長面談的步驟,依時在約定的地點等候家長前來,讓家長感受到老師有誠意和準備,歡迎家長,並對他能依約前來表示欣賞,用友善親切的語句打開話匣子,和家長面談的步驟,清楚簡潔地說明見家長的目的,並邀請家長合作,扼要地向家長說明學生所呈現的問題或行為表現,聆聽家長的意見和觀察家長的反應,和家長一同就學生和家長的長處及能力,訂出具體而合理的目標及改善方法,訂下雙方跟進及保持聯絡的方法,和家長面談時的原則和應有的態度,雙方合作,攜手使學生有更好的成長,提出的意見是可行和建設性的,願意聆聽家長的意見,提議及了解家長的感受,願意多考慮或接納家長所提出的合理意見,和家長面談時的原則和應有的態度,考慮學校和家長以外的其他資源,保持在和諧的氣氛下結束面談,避免拖延而造成沉悶,或不歡而散,藉著言語和態度的表達,讓家長感受到面談是有目標和有意義的,和家長面談時常用的技巧,聆聽(,Active Listening),感同身受(,Empathy),解決問題(,Problem Solving),協調(,Negotiation),對質(,Confrontation),適當的使用靜默(,Use of Silence),和家長面談時常用的技巧,自我披露(,Self-disclosure),處理問題的先後次序(,Setting Priorities),情緒反應(,Reflection of Feeling),鼓勵(,Encouragement),歸納(,Summarizing Core Material),Working with Parents,Dos,Make every effort to contact a parent,Always write down what you want to say before you phone a parent,Greet the parent warmly,Address the parent often by name,Be prepared to describe the specific behavior that is causing problems,Use effective listening techniques,Working with Parents,Dos,Allow time for ventilation,Be sensitive to a parents feeling,Hand the parent the childs work to look over,Have study or academic tips available to give to parents,Leave parents with hope and confidence,Appreciate the parents effort in cooperating with school,Working with Parents,Donts,Dont try to reach the mothers only,Dont make vague statements about the students behavior,Dont arrive at the interview room unprepared,Dont do all the talking,Dont overwhelm parents by presenting too many problems,Working with Parents,Donts,Dont make idle disciplinary threats,Dont argue with parent,Dont criticize parents effectiveness,Dont forget how you would feel as a parent,The End,
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