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,*,Slide,1,供应商开发,Issue Date:July-08-1997,SHANGHAI GM SUPPLIER QUALITY IMPROVEMENT PROCESS,上 海 GM 供 应 商 质 量 改 进 程 序,Continuous improvement(GP-8),持 续 改 进,Performance monitoring,成效监控,Problem reporting&resolution(GP 5),问 题 报 告 与 解 决,Level I controlled shipping,一 级 发 货 控 制,Level II controlled shipping,二 级 发 货 控 制,Quality workshop,质 量 研 讨班,Improvement meeting,供应商质量改进会议,Early production containment(GP-12),初期生产次品遏制,Run at rate (GP 9),按预定能力生产,Production part approval process(PPAP),正式生产件审批,Prototype sample approval(GP-11),样件 审 批,Pre production meeting,投产前会议,Advanced product quality planning(APQP),产品质量先期策划及控制计划,Sourcing decision,选定供应商,Potential supplier assessment (PSA),潜 在 供 应 商 评 估,Start of production,Preliminary assessment(PA),初 级 评 估,Life of part ,Time line ,Global sourcing,全球采购,ADVANCED PRODUCT QUALITY PLANNING and CONTROL PLAN,产 品 质 量 先 期 策 划,和 控 制 计 划,Shanghai GM,上 海 GM,Supplier Development/Quality,供 应 商 开 发/质 量,WHAT IS APQP?,什么是APQP？,It is a formal structured process,-Allows the establishment of the necessary steps to assure a quality,product which will meet the customers requirements.,它是一个正规而有序的方法,-确立并建立必要的步骤来确保产品满足客户的要求。,Introduction 简介,Establish a quality plan which supports the development of,products that meet customer requirements.,制 定一 个产 品质量 计划 来支持 产 品开发以满 足顾 客 要 求.,Timely completion of critical activities,按时 完 成 各 项 重 要 工 作,On time Production Part Approval,准 时 完 成 正式生 产 件 审 批,Ongoing conformance to specifications,自始至终达到 规范要 求,Continuous Improvement,不断改 善 产 品 质 量(精 益 求 精),Purpose 目的,WHY APQP?,为什么需要,APQP?,Meet QS9000 requirements.,满足 QS9000 质量要求。,Increase customer satisfaction.,提高客户的满意程度。,Improve profit margin.,提高公司利润。,Increase success of company through a well-documented system,for each project.,建立一套完善的适用于每个项目的质量体系从而使公司走向成功。,WHY APQP?(Continue),为什么需要APQP?(续前),Purpose 目的,Define the Scope,确定工 作范围,Plan and Define Program,计划与确定项 目,Product Design and Development,产 品 设 计与 开发,Process Design and Development,工 艺 设 计 与 开发,Product and Process Validation,产 品 及 工 艺 认 证,Feedback,Assessment and Corrective Action,反 馈,评 估 及 整改 措 施,Key Steps,关 键 步 骤,Process 程序,Set up a cross-functional project localization team,建立国产化项目横向协调小组,Select project team leader,选 出 项 目 小 组 负 责 人,Define functional roles&responsibilities,确定职能 和 责 任,Identify internal and external customers,识别内 外 部客户,Define customer requirements,确定客户 要 求,Define the Scope 确定工作范围,Understand Customer Expectations,了 解客户期 望,Assess Feasibility of Proposed Design,评 估 所 提 出 设 计 之可 行 性,Identify Costs,Timing,and Constraints,识别 所 需 费 用,时 间 和制约,Determine Assistance Required from Customer,明确需要从客户处所得到的帮助,Identify Documentation Process/Method,确定文 件 记 录 之程 序 与方 法,Define the Scope 确定工作范围,(Continue 续前),Concept,Initiation/Approval,Program,Approval,PRODUCTDESIGN ANDDEVELOPMENT,PROCESS,DESIGN ANDDEVELOPMENT,Prototype,Pilot,Launch,PLANNING,PRODUCT DESIGN AND DEV.,PROCESS DESIGN AND DEVELOPMENT,PRODUCT AND PROCESS VALIDATION,PLANNING,PRODUCTION,FEEDBACK ASSESSMENT AND CORRECTIVE ACTION,PLAN AND DEFINEPROGRAM,PRODUCT,AND PROCESS,VALIDATION,FEEDBACK,ASSESSMENT AND,CORRECTIVE ACTION,Product Quality Planning Timing Chart,概念,形成/审批,项目审批,产品设计,与开发,工艺设计,与开发,手工样件,小批量,投产,策 划,产品设计与开发,工艺设计与开发,产品及工艺认证,策划,生产,反馈，评估及整改措施,计划与确定,项目,产品及,工艺认证,反馈,评估及,整改措施,产 品 质 量 策 划 时 间 表,INPUTS,OUTPUTS,Voice of the Customer,-Market Research,-Historical Warranty and,Quality Information,-Team Experience,Business Plan/Market,Strategy,Product/Process,Benchmark Data,Product/Process,Assumptions,Product Reliability,Customer Inputs,Design Goals,Reliability and,Quality Goals,Preliminary BOM,Preliminary Process,Flow Chart,Preliminary Listing of,Special Product and,Process Characteristics,Product Assurance Plan,Management Support,1.0 PLAN AND DEFINE PROGRAM,1.0 计 划 与 确 定 项 目,输入,输出,客户呼声,市场调查,担保和质量的历史记录,项目组经验,企 业经营/市场销售计划,同类产品/工艺竞争资料,产品/生产工艺设想,产品可靠性,客户输入,设计目标,可靠性及质量目标,初步材料清单,初步工艺流程图,草拟产品与工艺特性,产品保证计划,管理层支持,Product Reliability 产品可靠性,Key Words and Basic Concepts,关键词和基本概念,Study what data is available,研究现有的数据,Use data from frequency of repair,使用维修频率的数据,What are the long term durability goals,长远的耐用性目标是什么,Product Assurance Plan 产品保证计划,Design requirements.设计要求,Program requirements.项目要求,Reliability goals.可靠性目标,Technology used.采用的技术,FMEA.失效模式及后果分析,Engineering requirements.工程要求,Key Words and Basic Concepts,关键词和基本概念,Based on:基于,2.0 PRODUCTION DESIGN AND DEVELOPMENT,INPUTS,OUTPUTS,Design Goals,Reliability and Quality Goals,Preliminary BOM,Preliminary Process Flow,Chart,Preliminary Listing of special,Product and Characteristics,Product Assurance Plan,Management Support,By Design Responsible,Activity,By Advanced Product,Quality Planning,Team,2.0 产 品 设 计 与 开 发,输入,输出,产品质量先期策划工作,小组,设计目标,可靠性及质量目标,初步材料清单,初步工艺流程图,草拟产品 与工艺特性,产品保证计划,管理层支持,设计工作小组,Design FMEA,Design for Manufacturability,and Assembly,Design Verification,Design Reviews,Prototype Build,Engineering Drawings,Material Specifications,Drawing and Specification,Changes,2.0 PRODUCTION DESIGN AND DEVELOPMENT,OUTPUTS,By Design Responsible Activity,By APQP Team,New Equipment,Tooling and,Facilities Requiremen
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