KEMPINSKI 凯宾斯基--酒店简介

,KEMPINSKI HOTELS,The worlds oldest luxury hotel & one hundred noble,THANK YOU VERY MUCH FOR YOUR ATTENTION !,KEMPINSKI HOTELS PEOPLE TRAINING,Lion,Maple,Jay,Jude,Carey,Hoho,Member introduction :,aquarius,antonia,micky,Kempinskis,history at a glance,凯宾斯基历史简介,The Big Turn-Around,里程碑,Our properties a collection of individuals,凯宾斯基旗下的饭店,个性风尚的集萃,International Portfolio,全球信息,Kempinski,in China,凯宾斯基在中国,Kempinskis,exciting,success,凯宾斯基辉煌的成就,Our features and culture,我们的特色及文化,Our vision,我们的远景,Flow-,流程,Kempinski,History,凯宾斯基的历史,1862 1872: Moritz,Kempinski,opens a wine shop in Breslau,莫里兹,凯宾斯基在布雷斯劳（波兰）开了一家,专营酒水的商号,1862 1872: Brother Berthold moves to Berlin and opens restaurants in the famous Friedrich,Strasse,and,Leipziger,Strasse,兄弟伯斯德和妻子迁居到柏林并在著名的,Friedrich,和,Leipziger,大街开了餐馆。,Once upon a time there were two brothers.,从前，有两个兄弟,Wintergarten,Variet,Berlin, Germany,冬季花园,德国柏林,110 Years of Hospitality,110,年饭店业历史,Hotel Central 1898,1898,年 中央饭店,Berlin Central Station,柏林中央车站,Germany,德国,Developed into the largest Hotel Group in pre-war Germany with the hotels: Bristol,Centralhotel,and Bellevue,发展成为德国战前最大的饭店集团，包括：布里斯多饭店、中央饭店和,Bellevue,饭店,And the restaurants:,Zum,Heidelberger, Caf Central, Caf,Kranzler,a,nd,Caf Bristol.,旗下的餐厅有：,Zum,Heidelberger,餐厅、中央咖啡馆、,Kranzler,和,Bristoal,咖啡馆,110 Years of Hospitality,110,年饭店业历史,Cafe,Kranzler,1911,1911,年,Kranzler,咖啡馆,Kempinski,Restaurant 1926,1926,年,凯宾斯基餐厅,1897,1995,2011,The Big Turn-Around,里程碑,20000 Professionals,两万名专业人员,58 Properties,五十八家饭店,50 Cities,五十个城市,19 Countries,十九个国家,Updated,March, 20082008,年,3,月更新,110 Years of Hospitality,110,年饭店业历史,Kempinski,Properties,凯宾斯基旗下的饭店,A Collection of Individuals,A Collection of Individuals,个性风尚的饭店集萃,德国,慕尼黑,A Collection of Individuals,个性风尚的饭店集萃,北京,阿拉伯,A Collection of Individuals,个性风尚的饭店集萃,马耳他,瑞士,A Collection of Individuals,个性风尚的饭店集萃,迪拜,土耳其,A Collection of Individuals,个性风尚的饭店集萃,布达佩斯,匈牙利首都,坦桑尼亚,Africa,Tchad,乍得,Tanzania,坦桑尼亚,Djibouti,吉布提,South-America,Argentina,阿根廷,Uruguay,乌拉圭,Middle-East,Jordan,约旦,United Arab Emirates,阿拉伯联合酋长国,International Portfolio,全球信息,Asia,亚洲,China,中国,India,印度,Europe,欧洲,Bulgaria,保加利亚,Germany,德国,Great-Britain,英国,Hungary,匈牙利,Italy,意大利,Malta,马耳他,Russia,俄罗斯,Spain,西班牙,Switzerland,瑞士,Turkey,土耳其,9,6,14,11,44,Portfolio0,8,vs,Expected,Portfolio,11,As,at,Mar.,5,th,200,8,Middle,East,Asia,Europe,South,America,Africa,2011,1,06,2009,71,5,2008,58,Hotels under operation,6,4,6,7,4,6,5,3,3,29,22,China,1,4,10,阿布扎比皇宫酒店,凯宾斯基饭店,阿拉伯联合酋长国,阿布扎比八星皇宫酒店是,世上唯一的八星级酒店,，一座从沙漠中拔地而起的奇迹。走进这个黄金和大理石堆成的宏伟宫殿，你会以为来到了,一千零一夜,中的阿拉伯皇宫。而宫殿酒店确实有童话般的神奇，例如动动手指就能控制整个房间，或者足不出户就能购买商品送货上门。太多的不可思议，让宫殿酒店成为了阿拉伯半岛最令人向往的旅游胜地之一。,工作的员工远比客人多得多。酒店职员和宾客的比例却是,6,比,1,，由于饭店走廊又多又长，经常有工作人员在上班时迷路其中。由于内部面积过大，有些楼梯间距超过一公里远，为方便员工正常活动，酒店还为职工配备,45,辆高尔夫球场专用的高尔夫球车代步。,如此豪华的酒店，服务当然是非比一般。这里的工作人员会以扑满玫瑰花瓣的银盘为客人端上阿拉伯咖啡，向女士赠上鲜花。客房服务人员会在每天客房床单和枕头下放,薰衣草,，让客人在氛香气氛下入眠；单是沐浴，就为客人提供了,7,种选择，如果钱够多的话，还可以另加数万元，酒店可以特别为客人准备香槟浴。,当客人在酒店专属的,1.3,公里海滩上享受阳光，或是在堪比足球场的游泳池旁休憩时，他们还会默默为你撒水雾消暑。毫无疑问的是，在这座无与伦比的宫殿内，游客完 全可以享受到国王般的生活,成都凯宾斯基饭店,，,成都,大连凯宾斯基饭店,，,大连,贵阳凯宾斯基饭店,，,贵阳,惠州凯宾斯基饭店,惠州,沉阳凯宾斯基饭店,，,沉,阳,深圳凯宾斯基酒店,，,深圳,苏州凯宾斯基饭店,，,苏州,无锡凯宾斯基饭店,，,无锡,凯宾斯基饭店西安,，,西安,凯宾斯基饭店厦门,，,厦门,银川凯宾斯基饭店,，,银川,公社长城脚下,北京,凯宾斯基饭店北京燕莎中心,，,北京,凯宾斯基在中国,Kempinskis,Exciting,Success,凯宾斯基辉煌的成就,苏州金鸡湖凯宾斯基大酒店,-,2009,年中国最佳新开业豪华商务酒店,21,世纪经济,报道,颁发,Emirates Palace Abu Dhabi,阿布扎比最佳商务酒店,2009,年,“阿布扎比最佳商务酒店”,商旅杂志,颁发,Emirates Palace Abu Dhabi,2009,年,“中东最佳会议度假酒店”,“,世界旅游奖”颁发,Emirates Palace Abu Dhabi,2009“,阿布扎比最佳度假酒店”,“,世界旅游奖”颁发“,Hotel,Adlon,Kempinski,Berlin,2009,年卓越大奖”,Newsweek,颁发,Kempinski,Hotel,Barbaros,Bay,Bodrum,2009,年,2009 “,世界,T+L 500,强最佳酒店”,Travel + Leisure,读,者水疗奖,Hotel,Adlon,Kempinski,Berlin,“欧洲,100,强最佳豪华酒店”排名第一,GEO Saison,颁发,Kempinskis,Exciting Success,Hotel,Adlon,Kempinski,Berlin,“最佳酒店企业”排名第二,商旅杂志,颁发,Kempinski,Hotel,Corvinus,Budapest,“德国最佳酒店（排名第一）”,商旅杂志,（德国版）颁发,“欧洲最佳酒店”排名第二,商旅杂志,（德国版）颁发“阿布扎比,Emirates Palace Abu Dhabi,“,2009,年度中东地区最佳场所”,Sound and Stage,杂志颁发,Kempinski,Hotel,Barbaros,Bay,Bodrum,最佳海滩度假酒店,2009,年,SENSES,健康奖,SENSES,International,公司颁发,The,Leela,Kempinski,Kovalam,Beach Kerala,“,2008,年蓓丽雅亚洲水疗奖”,asiaSpa,（印度）颁发,凯宾斯基酒店集团赢得最佳品牌奖,2011,年,2,月,10,日,惠州凯宾斯基酒店荣获“最佳新开业酒店奖”,2011,年,9,月,2,日,中国国际旅游产业博览会,Kempinskis,Exciting Success,Our features and culture,我们的特色及文化,Europes oldest luxury hotel group!,源于欧洲的,最古老的,豪华饭店管理,集团,Kempinski,is a,Signature,not just a brand,凯宾斯基是一个“标志”，而不仅仅是一个品牌,Geographically & conceptually diversified portfolio,具不同地域特色,及,多样化,概念的饭店,Outstanding,L,andmark,Properties,出众的标志性建筑,Loyal & high yield customer base,忠诚及高端客户的聚集地,Multinational management know-how,国际化的,专业,管理,团队,Personalized owner relationships,个性化的业主关系,Check out,请浏览公司网站以获取更多详情,We are different,我们与众不同,Open communication & trusting relationships,开放的沟通，相互信赖的关系,Education & development of our staff,培训并发展我们的员工,Knowledge-sharing & transferring skills around the globe,全球性知识、技术共享,Career mapping & succession planning,职业发展规划,和继任,计划,A Human Sized Company,以人为本的公司,Trendsetting,业界创新,The Concierge Range,礼宾系列：,Private Concierge,is an unique hotel loyalty programme,专人礼宾计划是一个独,具特色,的,饭店,忠诚客人,认可和奖励,计划,Entering new destinations before our competitors,抢在竞争对手之前开拓新的市场,Partnerships (GHA),合作伙伴,计划,（全球酒店联盟）,Daring to be different and proudly proclaiming our heritage,自豪地,展,现我们的传统,并大胆创新,We are visionaries with,an exciting future,我们拥有梦想，,梦想我们,辉煌的未来,.,Check out,请浏览公司网站以获取更多详情,Fully meet the guest,凯宾斯基的理念,Kempinskis,philosophy,Fully meet the guests.,They think: only staff is willing to do and do to improve,the quality of service to the guests; Only,has the perfect services, to attract tourists.,凯宾斯基的理念,充分满足客人,他们认为：只有员工肯干和能干才能提高对客人的服务,质量；只有拥有了完美的服务，才能吸引客源。,Fives admirable first,五个令人称道的第一,First, is the first choice of the guests,第一，是客人的第一选择,；,Second, is the first choice of the employees,第二，是员工的第一选择,；,Third, it is the first choice of the investment shareholders,第三，是投资股东的第一选择；,Fourth, is the supplier of first choice,第四，是供应商的第一选择,；,Fifth, the community is the first choice of the public,第五，是社区公众的第一选择。,Kempinski enterprise society responsibility,凯宾斯基的企业社会责任,That hotel operation into the country/region the local community and social life, it makes,kempinski,and our workers are benefit a lot from it.,使酒店运营融入所在国家,/,地区当地社区与社会的日常生活中，这让凯宾斯基和我们的员工都受益匪浅。,We advocate for lifelong learning of the enterprise culture, natural will provide training for all employees and education opportunities, we encourage the staff to actively participate in the training.,我们倡导终身学习的企业文化，自然会为所有员工提供培训与教育机会， 我们鼓励员工积极参与这些培训。,Through the we appeal to the hotel guests and our success operation,kempinski,for local create job opportunities. We are committed to with local partners to cooperation, use local produce of products.,通过我们吸引到酒店来的客人和我们的成功运营，凯宾斯基可为当地创造就业机会。 我们致力于与当地合作伙伴的合作，使用当地出产的产品。,Kempinski,Vision,凯宾斯基远景,“,To become synonymous with,individualistic luxury,in hospitality,by gathering the most luxurious,trophy hotels,and pairing them with,distinctive and unique services,under the umbrella brand,Kempinski,.”,利用凯宾斯基已有的品牌优势，,通过集合最豪华的,顶级饭店,并将其与,品质卓越的独特服务,相匹配，,使“凯宾斯基”成为饭店业,个性化奢华享受,的代名词,Our Vision,我们的远景,What is,individualistic luxury?,何为“个性化奢华享受”,Our Vision,我们的远景,What are,distinctive and unique services,?,何为“,与众不同的独特服务,”？,Our Vision,我们的远景,“,under the umbrella brand,Kempinski,”,借助凯宾斯基原有的品牌优势,Our Vision,我们的远景,Individualistic luxury Trophy properties Unique services,个性化奢华享受 顶级饭店 独特的服务,Thanks!,Check out,请浏览公司网站以获取更多详情,