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12Management Theories管理理论的流派Scientific Manage-ment科学管理PP.32-33General Adminis-trative Theorists一般行政管理 P.34Quanti-tative Approach计量方法P.36Organiza-tional Behavior组织行为方法PP.37-39Early Advocates早期倡导者Hawthorne Studies 霍桑实验Early Examples of ManagementAdam Smith亚当 史密斯Industrial RevolutionHistorical Back-ground历史背景1911年年以前以前Systems Approach系统方法PP.13-14第1章Contin-gency Approach权变方法 P.15第1章Contemporary Approach 当代方法Classical Approach古典学派LO 2.1 管理的历史背景管理的历史背景LO 2.2 两个古典管理学派两个古典管理学派LO 2.3 计量管理学派计量管理学派LO 2.4 行为学派行为学派LO 2.5 当代的管理学派当代的管理学派LO 2.6 当前的问题和趋势当前的问题和趋势3456810Fredrick Winslow Taylor佛雷德里克佛雷德里克 泰罗泰罗 1856 191511121.Develop a science for each element of an individuals work,which will replace the old rule-of-thumb method.2.Scientifically select and then train,teach,and develop the worker.3.Heartily cooperate with the workers so as to ensure that all work is done in accordance with the principles of the science that has been developed.4.Divide work and responsibility almost equally between management and workers.Management takes over all work for which it is better fitted than the workers.13Frank 佛兰克佛兰克(1868-1924);Lillian 莉莲莉莲(1878-1972)Gilbreth 加尔布雷思夫妇加尔布雷思夫妇1416Henri Fayol 1718德国社会学家德国社会学家Max Weber 马克斯马克斯 韦伯韦伯 1864-192019不讲个人情面不讲个人情面管理职业化管理职业化正式规章制度正式规章制度正规化选拔正规化选拔权力等级化权力等级化劳动分工劳动分工20212223Robert Owen 罗伯特罗伯特 欧文欧文Hugo Munsterberg 雨果雨果 芒斯特博格芒斯特博格Mary Parker Follett 玛丽玛丽 福莱特福莱特Chester Barnard 切斯特切斯特 巴纳德巴纳德252627283031323435 Organization size As size increases,so do the problems of coordination.Routineness of task technology Routine technologies require organizational structures,leadership styles,and control systems that differ from those required by customized or non-routine technologies.Environmental uncertainty What works best in a stable and predictable environment may be totally inappropriate in a rapidly changing and unpredictable environment.Individual differences Individuals differ in terms of their desire for growth,autonomy,tolerance of ambiguity,and expectations.363738培养一种知识共享的文化，让组织成员可以有系统地获得知识，并愿与他人分享，从而提高整个组织的绩效。知识管理一个能够不断学习，适应与改变的组织。学习型组织 3940414243444546
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