常用英文商业书信大全

常用英文商业书信大全 作 者： Dearjacky第一部分： 一, 祈求建立商业关系 二， 答复对方建立商业关系的祈求 三， 祈求担任独家代理 四， 回绝对方担任独家代理 五， 批准对方担任独家代理 6. 借引荐建立业务关系 7. 邀请参观贸易展览会 8. 与过去有贸易往来的公司联系 9. 确认约会 10. 感谢客户订货 1一, 向长期客户推销新产品 1二， 为商贸指南兜揽广告 1三， 祈求客户作强推人 1四， 告知客户价风格节 1五， 阐明价风格节因素 16. 答复感谢信 17. 请客户征询其他公司 18. 改善服务 19. 回绝客户的规定 20. 应付难办的客户 2一, 祝贺新公司成立 2二， 非正式的预约规定 2三， 物色代理商 2四， 欢迎新代理商 2五， 规定约见 26. 回绝约见 27. 批准约见 28. 欢迎新客户 29. 终结商业关系 A一,第一次询价 A二， 答复第一次询价 A3钢螺钉询价 A四， . 答复钢螺钉询价 A五，询问盘子价格细目 A6.索取样品和询价 A7 索取临时发票 A8 寄送临时发票 A9提供代用品报价 A10订购商品 A11开具所需商品单并规定尽快装运 A12确认订货 A13规定按订货单发货 A14无法供货 A15回绝订货 A16再次订货 A17回绝接受再次订货 A18回绝不凡订货规定 A19招标 A20规定按期发货 A21收到订单及供货安排 A22原订单与现价有出入 A23告知需延期交货 B1 报实价 B2积极报价 B3敦促买主接受报价 B4还价 B5回绝还价条款 B6对价格作出让步 B7加价前作出优惠 B8提出降价规定以便订货 B9订货前阐明规定降价因素 B10再次规定削价 B11对议价信件的答复 B12批准削价并附价格单 B13不批准削价并进行解释和说服 B14婉言回绝降价规定 C1寄送销售合同 C2寄送销售确认书 C3确认购货 C4买卖成交 C5寄回连署文献 C6建议用信用证付款 C7答复用信用证付款的建议 C8规定分期付款 C9答复分期付款的规定 C10规定直接付款 C11答复直接付款的规定 C12阐明付款条件 C13规定修改付款条件 C14批准修改付款条件 C15规定按承兑交单付款 C16答复按承兑交单付款规定 C17规定开立信用证 C18规定承认信用证 C19修改信用证 C20延长信用证期限 C21消除误会 C22规定付清余款 C23规定提供信用资料 C24回绝不凡贷款 C25回绝赊销 C26按钞票提货方式订货 C27催缴告知 C28过期帐项的催款单 C29延迟付款 C30告知逾期缴交帐款 D1阐明标记规定 D2阐明包装规定 D3催促装运安排 D4装运告知 D5规定早日装运 D6推介集装箱服务 D7建议部分装运 D8告知部分装运 D9推介集装箱装运 1祈求建立商业关系 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply. Very truly yours 自米兰职权里斯托鞋类公司获得贵公司和地址，特此修函，祈能发展关系 .近年来，我司经营鞋类进口生意，现欲扩展业务范畴 .盼能惠赐商品目录和报价表 . 如价格公道，我司必大额订购 . 烦请早日赐复 . 此致 二，答复对方建立商业关系的祈求 Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us. 本月16日收到有关商务关系的来函，不胜欣喜 .谨遵规定另函奉上最新之出口商品目录和报价单 .款项烦请以不可撤销保兑之信用状支付 .如欲订货，请电传或传真为盼 . 此致 敬礼 三，祈求担任独家代理 We would like to inform you that we act on a sole agency basis fora number of manufacturers. We specialize in finished cotton goods for the Middle eastern market: Our activities cover all types of household linen. Until now , we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factoryfor the promotion of your products in Bahrain. We look forward to your early reply. 我司担任多家厂家的独家代理，专营精制棉织品，涉及各灯家用亚麻制品，行销中东 . 与贵公司向有业务联系，互利互作 .贵公司纺织部亦十分理解有关业务合伙之状况 . 盼望能成为贵公司独家代理，促销在巴林市场的货品 . 上述建议，烦请早日赐复，以便进一步联系合伙 . 此致 敬礼 四，回绝对方担任独家代理 Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our productsat you end. You would also have to build up a much larger turnover tojustify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon. 9月1日有关建议担任家用亚麻制品独家代理的来信收悉 .谨致衷心谢意 .目前时机尚未成熟，不能应允该安排深感抱歉 . 然而，我司乐意与贵公司先试行合伙，为此后合伙打下基本 .为证明担任独家代理的能力，贵公司宜上述货品作市场调查，研究与否可扩大既有之营业额 .奉上该货品之报价单，敬希查照 .专此候复 . 此致 敬礼 五，批准对方担任独家代理 Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our long and ,I must say ,mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. From our records, we are pleased to note that you have two service engineers who took training courses at our Milan factory .the sole agency will naturally be contingent on you maintaining qualified aftersales staff. We have drawn up a draft agreement that is enclosed. Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship. I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan . My very best wishes to you and your wife. 4月12日建议担任为公室器具之独家代理来信已经收悉 . 过去双方合伙皆互利互助，能获您的眷顾作偶公司于巴林的独家代理，殊感荣幸 . 据知您公司两服务技师曾到偶公司米兰工厂受训 .相信您公司在获得代理权后，仍会继续注重叠格售后服务人员的练习 .现随信附上合同草稿， 请查实各项条款 ，惠复是盼 . 能加强业务，偶亦感到欣喜，前次到访巴林，蒙盛情款待，不胜感谢 .祈盼您莅临米兰时，容偶一尽地主之谊 . 此致 敬礼 6.借引荐建立业务关系 At the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own company%26amp;#39;s success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subjects .Our patented Matrix math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal. 本用初参观哈洛加特玩具交易会时有幸与教育玩具股份有限公司的道格拉斯盖齐先生一谈，提及我司正物色代理人推广教学器材一事 . 盖齐先生赞扬贵公司积极推广产品，不断推出新的推销措施，并把其公司的成就归于贵公司完善的经销网络 .贵公司的经验，正能替我司在英国经销产品 . 我司生产初级教育各学科的教育器村、专利产品梅特里克教学器材更傲视同侪 . 除美国教学器材外，亦备有全套英式英语版教材，适合本地市场，贵公司无需忧虑切合市场需求 . 现附上配有插图的英式英语版教材目录，盼抽空细阅，并赐知珍贵意见 .小的拟于10月头两星期前去伦敦，未知能否安排会面，就以上建议作一详谈? 此致 敬礼 7.邀请参观贸易展览会 Many thanks for your letter and enclosures of 12 September. We were very interested to hear that you are looking for an UK distributor for your teaching aids. We would like to invite you to visit our booth,no.6,at next month%26amp;#39;s London Toy Fair, at Earl%26amp;#39;s court , which starts on 2 October. If you would like to set up an appointment during non exhibit hall hours please call me. I can then arrange for our sensor staff to be present at the meeting. We look forward to hearing from you. 3KS9月12日的来信和附件 .获悉贵公司故意物色英国销售商推广教学辅助设备， 甚感爱好 . 我司将于10月2日于厄尔大楼举办的耸敦玩具商品交易会上展示产品，诚邀贵公司派员参观设于46号之摊位 .如能安排于非展出时间面谈，烦请电复 .定必委派高层人员赴会 . 我司深知贵公司产品精美质优，诚望能发展互惠之业务 . 特此奉告，并候复音 . 8. 与过去有贸易往来的公司联系 We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon , our companies were involved in a large volume of trade in our textiles. We see from our records that you were among our best tem customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have changed beyond recognition. While they reflect current European taste in fabrics, some of our designs are specifically targeted at the Middle Eastern market. As an initial step , I enclose our illustrated catalogue for your perusal. Should you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to hearing from you. 从同行中获悉贵公司贝鲁特复业，生意发展迅速 .得闻喜讯，不胜欢欣 .谨祝业务蒸蒸日上 . 黎巴嫩战事发生前双方曾有多宗纺织品交易；贵公司更是我司十大客户之一 .现今战事平息，亟盼能重展双方互惠的业务联系 . 自上次合伙至令，产品款式变化极大 .除了有迎合欧洲人口味的款式这外，亦有专门为中东市场而设计的产品 .现奉上配有插图的商品目录供 初步参照 .职需查看样本，还望赐知 .9.确认约会 I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the prospect ofexpanding our trade. As agreed, We will meet of our office in bond street at 9.30a.m.on Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend , please phone me so that we can make alternative arrangements. Please let me know if you would like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting. 承蒙拔冗讲讨论合并双方销售网，以扩大贸易发展范畴，深感兴奋 .现特修函拟定会议日程 . 谨于3月20日星期一在邦德街办公室候教，请贵公司代表于当天早上9时莅临指引 .若因故未能抽空出席，烦请致电告知，以便另行安排会面 . 未知与否需代为安排旅馆膳宿?请尽早赐知，以便早作预备，款待贵客 . 谨此预祝会谈成功 . 10.感谢客户订货 Gillette-burns Co. 322 Gleenwood street Gleveland 5,Ohio Glentlemen: Thank you for your order no,464 of 20 september. The models you selected from our showroom went out today under my personal supervision.The package is being airfreghted to you on swissair.The relevant documentation is enclosce.I enjoyed meeting yiu and hope that this order represents the beginning of a long and prosperous relationship between oiur companies. The next time you visit us ,please let me know in advance so that I can arrange a luch for you with our derectors. Sincerely yours Thanks9月20日第464号定单 .今天偶已新自监督发送您自展览室挑选的产品 .该产品随附有关文献经瑞士航空公司运送 . 很荣幸与你会面，衷心诚望是次定单能加强双方的关系 .下次到访前，烦请赐知，俾能安排与我司董事共进午餐 . 1一,向长期客户推销新产品 I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from stock. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. Theyshould get a very good reception in your market. Once you have had time to study the upplement , please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner services which ,should do well in the North American market. We will keep you informed on our progress and look forward to hearingfrom you. 随函寄奉配有插图的商品目录附页，推介最新设计的产品 .贵公司的邮购目录近年来收录我司产品，产品销售成绩抱负，特此致以深切谢意 .最新设计的产品巧夺天工，定能吸引顾客选购 .烦请参阅上述附页，需查看样本，请赐复，我司乐意交劳 . 我司现正设计一系列款式古典的英国餐具，适合北美市场需求 .如感爱好，亦请赐知 . 愿进一步加强联系，并候复音 . 1二， 为商贸指南兜揽广告 Thank you for your business. You arecurrently represented in our directory. This is the only directory of its kind which reaches all companies in the building and construction industry in the UK. Advertising in our directory was a wise move on your part. We are currently compiling a new edition of the directory which willbe published in April 199五，The new edition will be expanded to include major manufacturers of plumbing equipment in the European Community. For proper coverage in the directory, you ought to appear in more than one category. If you do opt for a multiple listing, you will be ableto buy space in additional categories at half price. You can be assured that the new edition will be on the desks of allthe major decision makers in the building and hardware trades. Please complete the enclosed form and return it with the appropriate fee. Thanks again for your business. 衷心感谢惠顾 .贵公司商号已刊登在我司的商贸指南中 .该指南乃唯一覆盖英国所有建筑公司的刊物，在此刊登广告确是明智之举 . 现下筹办1998年4月版 的贸易批南，新版会罗列欧洲贡同体的重要铅管业制造商 .为达到杰出的宣传效果，贵公司宜考虑在不同类别刊登广告 .如蒙惠顾，除首个广告外，其他类别的广告将可获半价优惠 . 该指南将分送给所有建筑公司和五金器具公司主管 .烦表填妥随附表格，连同广告费用一并寄回 . 专此盼候佳音 . 1三， 祈求客户作强推人 Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel . We would , of course , stay overnight at least.I%26amp;#39;ll call you next week to hear your reaction. Thanks again for you kind words. 从11月2日的来函获悉阁下对贵饭店的整修感到满足，此消息对我司实是一鼓励 . 设计行业注重名誉，客人在选择设计公司时必然会有所比较 .如蒙答应，我司欲请贵饭店作强推人，证明有关整修的质素 .未知可否让其她客户来电垂询? 此外，如获允准间或联同客户前来参观贵饭店整修，定必有莫大帮忙 .固然，我司会预订房间，至少留宿一晚 . 1四， 告知客户价风格节 We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines, however, have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases havebeen unavoidable. We have not, however, increased our prices across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continueto be first class. We look forward to receiving your orders. 谨谢上新的商品目录和价格表 .修订价格定于1997年4月1日起生效 .产品系列有一大革新，增长了不少改良的型号，扒出一系列新款的洗衣机，但许多款的开动号仍保持不变 .通货膨胀影响整个工业连带令货品价格上涨 .虽然如此，我司并未全面提高价格，调节幅度亦不大 . 我司坚守一贯信念，务求出产优质之耐用消费品，迎合顾客的需要 . Thanks贵公司近年惠顾，盼继续合伙 . 1五， 阐明价风格节因素 I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their by as much as 15%. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders. 现谨附上我司新价格表，新价格将于本月底生效 .除了存货富余的商品外，其他大部分货品均已调升价格 .是次调节因素是原材料价格升幅上涨10%，某些承包商的价风格升到15% . 过去40年，我司生产的机器品质优良、性能可靠 .今为保证产品质量，唯有稍为调节价格 .上述状况，还望考虑 .愿能与贵公司保持紧密合伙 . 16.答复感谢信 We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter. 承蒙来信赞扬我司提供的空调维修工程服务，欣喜不已 .五年前开业至今，屡获客户来函嘉奖，我司荣幸之至 .欣悉贵公司识技术人员的服务，她日苛有任何需要，亦请与我司联系，我司定当提供优秀技师，竭诚效劳 .在此谨再衷心感谢贵公司的赞赏，并请继续保持联系 . 17. 请客户征询其他公司 Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings. Thanks5月5月日来函查询有关纡绸罩衫的事宜 . 我司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制导致衣，因而未能接受贵公司订货，谨致万分歉意然而，我司乐意强推本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高原则的服装：蛇口工业区天鹅纺织品公司 . 该厂的丝绸布料全由我司供应，随函了什样本以供查阅，如贵公司觉得适合，我司乐意负责供应所需布料 .愿上资料对贵公司有所帮忙 . 谨祝生意兴隆，事事顺达 . 18. 改善服务 Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm%26amp;#39;s particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include. 感谢1月26日来信 .对上月贵公司更换所需货品，唯恐类似事件再发生，我司生产、运送和出口部经理已商量制定更有效措施解决贵公司事务，并为此不凡设计清单 . 随信奉上该清单，供贵公司此后订货之用 .当中涉及不凡规格、包装规定和樗阐明等栏目，相信此举有助我司提供更佳服务，增进双方合伙 .如欲增设任何栏目于该清单上，恳求惠示 .19. 回绝客户的规定 Thank you for your enquity of 25 August.We are always pleased to hear from a valued customer.I regret to say that we cannot agree to your request for technical information regarding our software security sysytems.The fact is,that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconvenience you in any way.If there is any other way in which we can help. do not hesitte to contact us again. 8月25日信收悉，谨此道谢 . 来信规定我司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文献，我司亦不便透露，尚祈见谅 .偶真诚地诚望这样不会对贵公司导致不便 .如需我司协助其她事宜，欢迎随时赐顾垂询 . 祝业务蒸蒸日上! 20. 应付难办的客户 We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly. 承蒙近年惠顾，我司感谢万分 .然近来合伙浮现问题，令服务水准未能符合对方规定，我司为此提忧不已 . 贵公司采部发出定单后，再三更改内容；更有甚者，多次退回订购之货品，导致了双方公司工作中的混乱和困惑 .为避免问题日趋严重，特此在接到定单后，由我司销售人员与贵公司复核 .若需作出改支，我司把定单修改后电传副本，供贵公司查核 . 盼望上述措施经受减少延误，增进双方业务发展 . 2一, 祝贺新公司成立 It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future. 2二， 非正式的预约规定 Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again. 您好!未知能否于本月会面，商谈有关特大自助市场的建议呢?偶们预备于下月初作出最后决定 .在未订下明确筹划之前，诚望能征询的意见 .敢问能否选定会面地点?在伦敦、巴黎或里昂商谈都可以，悉随尊便 . 期待与您会面 . 2三， 物色代理商 Our company manufactures a range of printing presses that are used successfully by companies in over 20 countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents w